5/5
Good letting experience
My house has been let through Regal now part of Miles and Barr for 6 years, during that time all the team, but especially Nicole-Rene Clarke has been very helpful. Thank you
Trusted Agent profile · Ramsgate
Verified
★★★★★
1,804 reviews across 3 platforms
51 Queen Street, Ramsgate, CT11 9EJ
Miles and Barr's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,804 reviews on three platforms, including 976 Google reviews rated 4.6.
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
5/5
Good letting experience
My house has been let through Regal now part of Miles and Barr for 6 years, during that time all the team, but especially Nicole-Rene Clarke has been very helpful. Thank you
3/5
Jade Eccott our sales progressor
Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.
Thank you for sharing your experience, Steve. We appreciate your recognition of our professional support during a challenging process. We apologise for any difficulties you faced and understand how frustrating that can be. Please feel free to reach out to us if you'd like to discuss this further
5/5
The team at Miles and Barr where so…
The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.
Thank you for sharing your wonderful experience, Ann. We are thrilled to hear that our sales progressor, Emily, Sam and the team provided you with professional support and kept you informed throughout your sale.. If you need anything further, please don't hesitate to reach out to us.
4/5
A thank you to a Rachel Hodson who kept…
A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger
Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.
5/5
Although we didnt use them in the end Howard was really friendly and helpful when valuing our sons flat .really knows his stuff would recommend him to anyone
Dear Ray, sorry we couldn't work together this time, but I really appreciate your kind words.
4/5
Efficient and friendly
Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."
Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.
5/5
Thanks to the team and Miles and Barr
Thanks to the team and Miles and Barr. From Julie and Rhys in the Faversham Office and Debbie in the Progrerssion Team, the service was professional and friendly. We were kept updated throughout on our property purchase. I would highly recommend them.
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you found our service professional and friendly. Keeping you updated throughout your property purchase is our priority, and we appreciate your recommendation.
5/5
Miles & Barr have been excellent
All the staff at Miles & Barr were very helpful. Luke for sales was excellent & Denise Lumpkin, a senior progressor, was totally amazing. She was the one who kept everything on track & us up to date with our sale’s process. She is a very effective communicator & really made a difference.
5/5
A very professional approach with…
A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr
Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.
5/5
I chose to sell my house with Howard at Ewe Move because he works independently and offers an excellent and very personal service. Unlike the bigger estate agents you only deal with Howard as he represents Ewe Move in Leeds, and therefore the service is incredibly consistent. My home was shown beautifully in pictures online and I was able to direct message him throughout the whole selling process and even after completion. Certainly recommend!
Many thanks for your lovely review. I'm delighted you were so happy with my service!
5/5
I engaged with Miles and Barr from the beginning of my home search and was shown around properties by a very diligent young chap who'd clearly done his homework on the properties and actually had answmiers to my questions. It was evident he had met with the seller and got some vital information pertaining to the renovation work that had been done, so this was an excellent viewing experience. From there, when I wished to make an offer, I was sent in the direction of Amanda Ennis who got me sorted out with a mortgage offer, legal support and all the requisite insurance policies I'd need to proceed with the purchase of my first home. To be honest, I didn't (and still don't) know much about the process, so having Amanda handle it all for me and go with Miles and Barr's partners was a no-brainer for me. I am sure it worked out more expensive this way, but I would just far prefer to rely on that network of specialists handling things. Most importantly, as we started to get bogged down in the legal business, Suzanne Bearden of Miles and Barr was a terrific resource for me to keep me updated, keep my rage levels down and to act as a go-between between me and the seller. We were in nearly constant contact and even on her days off, Suzanne was happy to take a call from me. I think even during a period of illness, she was available to me, too. I cannot thank Suzanne enough for her sterling work.
Thank you so much for taking the time to leave a review, David. It is wonderful to read about how many of my colleagues from across multiple teams helped you to purchase your first home. If there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager
5/5
"A big thanks to James and all his crew at the Ramsgate office for helping us sell our rental property smoothly and quickly. Miles and Barr kept us up to date at all times, were highly professional in their correspondence, phone calls and took great pains to make sure we knew what we needed to do on our part at every step, in order to ensure there were no issues from us with documentation. Wonderful office to deal with and would highly recommend if you are considering selling or purchasing in Thanet."
Thank you for your kind comments, Tony. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
I have been dealing with Miles and Barr for a very long time now. They are very professional ,patient,friendly and always make me feel at ease with all my concerns even if the concerns sound silly and dumb 😅. The sale and letting team have always been honest with their dealings. I feel they are very consistent with there work and standards a,even if staff has changed over the years they have still been very good. Their mortage advisor Aggi is very good , and gives good advice and deals. Rest of the team that I have always dealt with who are James, Charlotte, Ann-Marrie,,Giuseppe . I have rented of them in the past and also got investment property through them. If you want honest estate agents Miles & Barr in Ramsgate are pretty good.
Thank you for your kind comments, Shereen. It's great to hear that we have been professional and friendly when interacting with you over the years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
1/5
The initial meeting with the agent was ok, he talked us through the different avenues that we could take and sue to our circumstances we chose to do the auction route, which was meant to be the quickest.That’s where it all went down hill in the three months we were with them we had roughly 10 viewing Izzy and Ollie were lovely, friendly showing people around. We were at home when most of the viewings were happening and found that we had to give the viewers the information that the estate agent or Joe at the auction place should have. Communication was bad, I always had to the chasing and in the end went to another estate agent (Wards) who has sold my house in three days. Enough said !
Dear Lisa, We are saddened to read your feedback as we strive to deliver a positive customer experience and we are sorry that you felt this was not the case. We are continuously looking at ways to improve our services and if you have the time, please do share more feedback with us at communications@milesandbarr.co.uk. Kind regards, Lauren - Communications Manager
5/5
I both bought and sold a property through Miles & Barr Whitstable. I honestly can’t rate them highly enough. They supported and guided me every step of the way and not only did they help me secure my dream family home they also helped me to find a buyer for my current home in barely a week. To then have them still working hard to keep the sale progressing made everything run so smoothly. Ricky, Steve, Jade were an amazing team: friendly, knowledgeable and dedicated. A big thank you.
Thank you for your kind comments, Inez. It's great to hear about your positive, friendly and knowledgeable experience . We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
I have been dealing with Miles and Barr for a very long time now. They are very professional ,patient,friendly and always make me feel at ease with all my concerns even if the concerns sound silly and dumb 😅. The sale and letting team have always been honest with their dealings. I feel they are very consistent with there work and standards a,even if staff has changed over the years they have still been very good. Their mortage advisor Aggi is very good , and gives good advice and deals. Rest of the team that I have always dealt with who are James, Charlotte, Ann-Marrie,,Giuseppe . I have rented of them in the past and also got investment property through them. If you want honest estate agents Miles & Barr in Ramsgate are pretty good.PositiveResponsiveness, Professionalism, Value
Thank you for your kind comments, Shereen. It's great to hear that we have been professional and friendly when interacting with you over the years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
Great service from Rachel and Blake in…
Great service from Rachel and Blake in Ramsgate and Canterbury branches. Thank you for your support. Recommend M&B for their service and professionalism.
Thank you, Roy, for your kind words about our team in Ramsgate and Canterbury. We are thrilled to hear you found our service and professionalism supportive. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us, and we look forward to assisting you again
5/5
Louise daly is a hero!
Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.
Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
Bobby was absolutely fabulous he made the viewings really useful by being extremely knowledgeable and gave great insights . Would thoroughly recommend - THANKYOU Bobby :)
5/5
Great
Louise was brilliant through the process. It was my first property sale and she guided me through very professionally.
We're happy to hear that the process was professionally guided by your sales progressor, Louise. As a first time seller, navigating the conveyancing process can be unfamiliar, so we are delighted to hear that you always had help on hand when needed. Thank you for your positive feedback and kind words.
5/5
The service is great
The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.
Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you
3/5
Mostly ok
I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.
5/5
Gracie May - great customer care
Have recently been assigned to Gracie May from the Ramsgate branch and she has been great to work with. She responds to queries promptly and is always really polite and helpful
Thank you for sharing your experience. We're thrilled to hear that Gracie has been so helpful and professional. We strive to provide efficient support and clear communication to meet individual needs. If there's anything more we can do for you, please let us know.
5/5
Miles & Barr & there staff have been great helping with our house search. In particular Alice Saker has been excellent in helping us found our perfect house.
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