Trusted Agent profile Β· Ramsgate

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Miles and Barr Ramsgate reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,804 reviews across 3 platforms

51 Queen Street, Ramsgate, CT11 9EJ

Miles and Barr's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,804 reviews on three platforms, including 976 Google reviews rated 4.6.

Google logo

4.6 / 5

976

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

Business-wide

Trustpilot logo

821

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a great experience purchasing my…

I had a great experience purchasing my first property through Miles & Barr. I was assisted with the process by Becky who kept me updated throughout, liasised with solicitors and was very informative, helpful and friendly! As well as Giuseppe who showed me around a few properties, again very helpful, friendly and attentive. Great service, thank you all!

Grace Β· 14 April 2026

Agent replied Β· 11 May 2026

We're happy you had a great experience purchasing your first property. It's wonderful to hear that Becky and Giuseppe were so helpful, informative, and attentive throughout the process. Thank you for your positive feedback!

5/5

Google

I had the pleasure of having Mel help me in a stressful time while on the search for a property to let and all I can say is that she was so kind and amazing and really went the extra mile to help me

Owen Β· 24 July 2026

Agent replied Β· 25 July 2026

Thank you for your review Owen. We appreciate your kind words about our senior lettings negotiator, Mel. We are so pleased that we have been able to help you and that Mel has helped minimise the stress for you.

5/5

Google

Remy was super friendly, helpful & informative in every way possible. Nothing but good words to say!

Harley Β· 3 October 2026

4/5

Trustpilot

Property purchase

Senior purchase progress or, Rebecca Gravener went beyond her remit to assist with what I initially looked like a straightforward apartment purchase in Canterbury.

Jane Β· 16 December 2025

Agent replied Β· 24 December 2025

We appreciate your feedback and are glad your purchase has finally completed! We are pleased Rebecca, your sales progressor, provided support through persistent communication . Thank you for your kind words!

5/5

Google

Really lovely estate agents with very friendly and knowledgeable staff. Sophia was excellent and so helpful showing us around properties in Minster, and answering all our questions.

Hannah Β· 26 July 2026

5/5

Google

Amanda very professional lady,always on the time ,very nice and polite ,always answered all the question i was asking, easy to talk to,very valued worker, you very lucky to have such great worker.Big thanks to Amanda πŸ‘πŸ‘πŸ‘ …

Renata Β· 24 July 2025

Agent replied Β· 24 March 2026

Dear Renata, Thank you very much for your kind feedback. We're so pleased to hear that you had a positive experience with us. At Miles & Barr, we strive to provide a high … More

5/5

Trustpilot

The whole process was swift and…

The whole process was swift and efficient and we were particularly grateful to Debbie Twaites for all her reassurances and useful updates. Her input was invaluable in it a stress free experience. Many thanks

Heather Β· 22 September 2026

Agent replied Β· 30 September 2026

Thank you for sharing your experience, Heather. We're thrilled to hear that the process was efficient and that Debbie's support made it stress-free for you. We always strive to put our customers first by providing clear communication and professional assistance

5/5

Google

Highly recommend the MA team. Due to their excellent reputation, I didn't bother with other agents and just instructed them. I was impressed with their realistic valuation and the fact that they didn't exaggerate the price of my property just to get instructed, which sadly some agents are guilty of! Kristina and Karen are a real asset to the team with their proactive approach in making things happen. In my experience, local EA's will always work harder for their clients and MA are an excellent example of this.

Shahreena Β· 24 September 2025

Agent replied Β· 24 June 2026

Thank you Shahreena, we pride ourselves in our straightforward approach fulfilling our promises. We work hard as a team and are very grateful to have Kristina and Karen in our team. Best wishes Michael

1/5

Trustpilot

Daylight robbery ID check fees

Called the Folkestone branch to enquire why ads for properties they are selling contain a note that all buyers must pay Β£60 plus VAT for anti money laundering checks before a memorandum of sale can be issued. The girl I spoke to simply said that this was a policy set by their head office. These checks cost pocket change and most estate agents in the area (I checked with at least 8 of them) told me they cover this as a normal cost of business. Charging this sort of price is nothing more than utter greed and profiteering off of people who don't realise they're being fleeced. When I told the girl that this would prevent me from buying a property through them she was unconcerned. I hope potential sellers realise that their business practices will put buyers off. Absolutely unacceptable.

Alistair Β· 23 September 2025

Agent replied Β· 25 September 2025

We take the point raised in your review seriously, as we take great care in delivering a professional and transparent experience. Sellers and buyers are required by law to have an Anti-Money Laundering (AML) check before a home can be marketed to buyers and a sale agreed to buyers. We take our legal obligations seriously and like many other businesses within our industry, these checks are an additional charge as they are carried out by a professional, qualified third party.

5/5

Trustpilot

Debbie Thwaites was a star

Deborah Β· 13 May 2026

Agent replied Β· 27 May 2026

Thank you for sharing your experience, Deborah. We're thrilled to hear that Debbie provided exceptional support and kept you informed during a frustrating time. We apologise for any delays in communication and appreciate your recognition of her professionalism and dedication.

5/5

Trustpilot

Susan Morgan has been fantastic looking…

Susan Morgan has been fantastic looking after my Folkestone property. She's responsive, proactive, and genuinely cares about getting things right. Even when issues come up, I feel completely in safe hands. Highly recommend her and the Miles & Barr team.

Mikolaj Β· 18 April 2026

5/5

Trustpilot

Louise at Miles & Barr was fantastic…

Louise at Miles & Barr was fantastic throughout. She was a speedy and reliable communicator and made a stressful process feel much more manageable. She is genuinely one of the best estate agents we have worked with, and we would highly recommend her.

Ms Β· 18 July 2026

Agent replied Β· 20 July 2026

Thank you for your kind words, Ms Biglou. We are thrilled to hear that Louise provided you with efficient support and made the process feel manageable. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.

5/5

Trustpilot

I am receiving great communication from…

I am receiving great communication from this branch at the moment for my purchase ,they have organised a solicitor for me and kept me up to date with all that is going on,the team have been so helpful to me and would like to mention flori from this branch who has gone above and beyond for me and nothing is too much for her,she is a credit to your team

Barrie Β· 18 December 2025

Agent replied Β· 24 December 2025

Thank you for your time in leaving us a review, we are delighted to hear your experience with us so far is exactly what we aim to deliver, with open and timely communication. Flori will be delighted to hear of your feedback too! All the best

5/5

Trustpilot

Very good service from the viewing…

Very good service from the viewing agent and also those that helped initially, as well as contact/liaising/updates with Becky White throughout. I am happy with all of the help received from the team at the Ramsgate office of Miles & Barr, Grateful thanks.

Linda Β· 14 July 2026

Agent replied Β· 20 July 2026

Thank you, Linda, for sharing your wonderful experience with our team. We're delighted to hear that you received excellent support from our viewing agent and Becky White. We appreciate your kind words.

5/5

Trustpilot

Communication was very well carried out…

Communication was very well carried out and informed me up to date with a professional mannerfrom Rebecca gravener and assisted with the purchase always trying to get this moving in the right direction

Greg Β· 18 September 2026

Agent replied Β· 21 September 2026

Thank you for sharing your experience, Greg. We're delighted to hear that our communication was professional and kept you informed throughout your purchase. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Miles and Barr have been great for me…

Miles and Barr have been great for me as a f1st time buy. All staff throughout the process have been there and very helpful I had Becky helping me through the process after buying And she has been great checking in with regular emails. Making sure everything was running smoothly

Jake Β· 21 May 2026

Agent replied Β· 27 May 2026

Thank you for sharing your wonderful experience, Jake. We're thrilled to hear that our team provided you with great support throughout your first-time buying journey. It's fantastic to know that Becky kept in touch and ensured everything ran smoothly.

5/5

Trustpilot

Very professional staff

From the very start of selling the property, I've had no issues at all. The staff have been unbelievably helpful and have dealt with any issues that have came up in a professional manner. All the paperwork that needed to be signed, was fully explained so that you had confusion over what was happening.

Dave Β· 20 April 2026

Agent replied Β· 11 May 2026

We're so glad to hear that you had a seamless experience selling your property. It's great to know that our staff were helpful and explained everything clearly. We appreciate your recommendation of our branch!

5/5

Trustpilot

The service received has been…

The service received has been excellent. Mel the sales progressor has kept me informed throughout the whole process. Ruben has also been amazing throughout my many viewings (sale and purchase ).

Miss Β· 23 September 2026

Agent replied Β· 30 September 2026

Thank you for your wonderful feedback, Miss Laws. We're thrilled to hear that Mel and Ruben provided you with excellent support throughout your journey. If you need anything further, please don't hesitate to reach out to us.

5/5

Google

I really can’t recommend Micheal Anthony’s enough. This was the second time we used them (first time we brought a property and this time we sold through them) and throughout the whole process, we were kept informed and listened to regularly. Have to say a special thank you to Kristina M who was my sales progressor- she was so helpful, pro active, consistent, friendly and really empathised with us when things became stressful (through no fault of micheal Anthony’s). She helped ensure any lose ends were tied up efficiently and the process was extremely quick thanks to her hard work. She never made me feel like my questions or anxiousness was too much and I really thank her for that. If we ever move in the future, we absolutely would choose Micheal Anthony’s again.

Whitney Β· 24 June 2023

Agent replied Β· 24 June 2026

Thanks so much for taking the time to tell us of your experience. We always try to communicate and we are so pleased to hear that Kristina was there through the whole process. Kristina is an absolute star and always goes the extra mile to be there to keep everyone updated. All of us at Michael Anthony Aylesbury and Village Homes wish you many happy years in your new home. Kind regards Michael.

5/5

Google

We decided to sell our lovely home in July as we need to upgrade ourselves from 3 bedrooms to 4 bedrooms home since having 2 children and Andrew Kerr has been designated as our estate agent. I would like to say he has been brilliant all the way through the entire process providing us with all the information and assistance whenever needed. He is a great asset for the company, extremely professional, really has that "know how" factor, he is very patient and always in great mood, just gives you that confidence that all will be handled properly. Would also like to mention Ben who assisted with viewings of the property and he found our buyers (lucky them by the way as they got a great house) Kristina from sales progression team is also fantastic, she helped us a lot specially at the final stage and she got involved following up every step to complete the sale accordingly in a timely manner. We are extremely grateful for the assistance of the entire team, as every time we made a phone call they did action and tried their best. Many many thanks from all 4 of us. We are looking forward to moving into our new forever home. By the way.. Almost forgot.. After only 4 viewings we got 3 offers and we accepted obviously the highest one, which says a lot about the company reputation, therefore we highly recommend it

Ramona Β· 24 June 2023

Agent replied Β· 24 June 2026

Thank you so much for a great review. Andrew is an integral part of our team and consistently gives 100%. We are lucky to have a team who are focused on service. Kristina is a star on sales progression and Ben is always there to help. We all appreciate you taking the time to post this review and we all want to wish you many happy years in your new home. Kind regards Michael

1/5

Trustpilot

DATA BREACH & INCORRECT INFO

I keep being contacted in relation to a property I have not been on the tenancy agreement for since Nov 2023. Despite being told it was an error on previous occasions and records would be updated...the last communications (after I responded to an email) advised I was still on said tenancy and it would be looked into. I forwarded proof of my release from the tenany and have been advised ''we'll look to get you removed'' this has been over a week and communications have been lacking and I am completely in limbo with what's going on. This is also a blatant GDPR breach.

Jenni Β· 28 May 2026

4/5

Trustpilot

Our dealings with our property Manager…

Our dealings with our property Manager at Miles and Barr have been good. They are usually available (or if not will return your call), willing to listen, and quick to act. If they say they will investigate an issue they will.

Keith Β· 16 July 2026

Agent replied Β· 25 July 2026

Thank you for sharing your experience, Keith. We are delighted to know that our team has been responsive and quick to address your concerns. We strive to deliver a seamless experience through clear communication and consistent support. If you have any further feedback, please feel free to reach out to us.

5/5

Trustpilot

The support and sales progression by…

The support and sales progression by Louise Daly following the sale of the property has been faultless. She has updated me on a weekly basis and chased buyer and solicitors to ensure the sale concludes swiftly and problem free. Would highly recommend .

Judith Β· 29 June 2026

Agent replied Β· 2 July 2026

Thank you for your wonderful feedback, Judith. We are thrilled to hear that Louise provided you with exceptional support and kept you updated throughout the process. Our team is dedicated to delivering a seamless experience with professionalism and integrity. We truly appreciate your recommendation and are here for any future needs you may have

5/5

Trustpilot

Miles and Barr have been extremely…

Miles and Barr have been extremely helpful from the valuation through to the sale of my bungalow. They have keep me updated at every stage of the process and I have been very happy with the services from the team in branch and Melissa Scarsbrook the Senior Sales Progressor.

Karen Β· 14 May 2026

Agent replied Β· 19 May 2026

We're so pleased to hear that our team was extremely helpful from valuation to sale. We appreciate your kind words about being kept updated and happy with our services.

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