Trusted Agent profile · Ramsgate

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Miles and Barr Ramsgate reviews

4.5

★★★★★ Excellent

1,804 reviews across 3 platforms

51 Queen Street, Ramsgate, CT11 9EJ

Miles and Barr's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,804 reviews on three platforms, including 976 Google reviews rated 4.6.

Google logo

4.6 / 5

976

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

Business-wide

Trustpilot logo

821

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

4/5

Trustpilot

Take responsibility for your choice of solicitor

This is my second experience with M&B in 6 months. I was happy to go with them a second time, even happier that I didn't use the solictors that they regularly work with the second time around, but successfully worked with Girlings instead. It's true there are a few bolt-on costs for photos, ID checks, EPC rating, but we were made aware of them before signing the contract. Apart from a bit of a slow start when you're so keen to lock in an offer, the committed and longer term staff were always very helpful. Having worn Rebecca Gravener out with the previous sale, her help was less necessary this time. All the same, once again she was on the case before the rest of us every step of the way. Lynette also, charming and helpful when the buyers visited for a final view.

Nicky · 10 July 2024

4/5

Google

On our 2nd house sale / purchase with Miles and Barr 4 years on from our 1st sale and we can definitely notice an improvement in the process. Everything is clear, all colleagues know of the property, status and nuances of our sale so we can …

Aimee · 16 September 2025

5/5

Google

Howard has excellent communication skills together with a personable yet professional manner. He managed to sell a somewhat niche property in a slow market, where I wouldn’t have trusted any other Agent. You are a client not a number. If only all Estate Agents were like Howard!

Alex · 24 July 2024

Agent replied · 24 July 2026

Many thanks for your kind words Alex! Selling a property is always a partnership, and it was a pleasure working with you.

5/5

Trustpilot

Miles and Barr sold our property

Miles and Barr sold our property. It was a very difficult chain (not their fault!) but their sales progressor, Annie, was absolutely amazing. Kept in regular contact, always went above and beyond. Thank you so much.

Polly · 5 May 2026

Agent replied · 11 May 2026

We're so happy to hear that Annie's support made such a difference during a challenging chain. We appreciate your positive feedback and thank you for recognizing her dedication and hard work in selling your property.

5/5

Trustpilot

Superb and consistent professionalism.

Superb and consistent, professional advice and support from Louise Daly as my ‘sales progressor’ throughout the entire process of purchasing- I cannot thank her enough, alongside the rest of the Margate and Cliftonville M&B team.

Mr · 11 May 2026

Agent replied · 15 May 2026

Thank you for sharing your wonderful experience. We are delighted to hear that our team provided professional advice and support throughout your purchase. We appreciate your kind words.

5/5

Google

Sophia was extremely helpful while assisting us finding a suitable property to purchase. She was able to provide us with all the information we required for the properties we viewed. We eventually found a property that we both immediately …

TRUDY · 16 November 2025

5/5

Trustpilot

As a first time buyer I didn’t have a…

As a first time buyer I didn’t have a clue Emily helped every step of the way and made it very easy thank you

James · 26 July 2026

Agent replied · 5 August 2026

Thank you for sharing your experience, James. We're thrilled to hear that Emily provided you with professional support and made your first buying journey easy. If you need anything else, please don't hesitate to reach out to us.

5/5

Google

We’ve had fantastic service from Miles and Barr from start to finish. We initially were going to sell with a smaller firm but the valuer Jack really impressed us with what Miles and Barr had to offer. His excellent communication skills and consistent (but not pushy) approach sealed the deal and we are so grateful to him and the rest of the Miles and a Barr team as they sold our house very fast which put us in a great position when finding our dream home. Everyone we interacted with was professional, friendly and helpful (Rebecca, Harry, Hannah, Chelsea to name a few). They promised they’d help us find a property we loved within our budget and they certainly did! James the Ramsgate branch manager is brilliant at what he does and closed each deal smoothly between my buyer and our seller. I’d 100% recommend using the solicitors and mortgage advisor they recommend too as everything has been so smooth. Aggi the mortgage advisor worked so hard to secure us a good deal and when there were delays with the insurance company Sam kept me sane with his reassurance and updates and Gary sorted out new home insurance on the day of his own house move! Nothing was too much trouble for any person we spoke to, even on the day of completion we had issues with our removal company and they stepped in with reassurance and offers of solutions! Absolutely outstanding estate agents whom we feel are game changers in the field. They’re efficient, reliable and their customer service is fantastic. We are so grateful to Miles and Barr for going the extra mile and helping us take the leap into our wonderful forever home, thank you Ramsgate branch and team, you’re brilliant 🤩

Lisa · 22 August 2021

Agent replied · 15 June 2024

Thank you for your kind comments, Lisa. It's great to hear that we lived up to and even exceeded your expectations. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Google

Positives: Professional, understanding, flexible and supportive Choosing Howard to both sell our home and buy an apartment was a really sound decision. He was very personable while remaining highly professional during the selling and purchasing process. This entire process was conducted during the restrictions and challenges of the Covid pandemic which were exacerbated by the fact that we were ‘in lockdown’ abroad and had to conduct the entire process remotely. Howard was incredibly helpful, understanding and supportive throughout and went well beyond the call of duty. We have no hesitation in recommending Howard’s services.

Bill · 24 July 2021

Agent replied · 24 July 2026

EweMove Estate Agents North Leeds -Thank you for taking the time to share your experience with others Bill. The team are so pleased with your kind words and that you’d recommend our service.

5/5

Google

Having met Howard it was very clear to me right from the start that he was different from the other agents that my wife and I met. He put us at ease straight away and I feel the service we got from Ewe Move was second to none. Our house was sold unbelievably quickly and for over the asking price. It did however take us seven months to secure our dream property in the countryside during which time Howard managed somehow to keep all party’s focused during the sale and all this during the middle of the Covid 19 pandemic. My wife and I would without any hesitation recommend Howard and Ewe move. Robert & Jill

Crowther · 24 July 2021

Agent replied · 24 July 2026

Dear Robert and Jill, thank you for your lovely review, it was a pleasure working with you!

5/5

Google

Booking was quick. Jessye customer service was great.

Hasmat · 20 July 2026

5/5

Trustpilot

Becky at Miles and Barr was incredibly…

Becky at Miles and Barr was incredibly helpful and responsive during the whole process after the offer was accepted on my house through to the exchange and completion. She was quick to respond and supported me throughout, communicating with all parties involved to help our process move thoroughly and efficiently. Thank you Becky!

Kelsey · 23 June 2025

5/5

Trustpilot

Recent rent increase review handled…

Recent rent increase review handled proactively, quickly and efficient by Abi Matanle

Peter · 1 October 2026

Agent replied · 3 October 2026

Thank you for your kind words, Peter. We're delighted to hear that Abi handled your recent rent increase with such efficiency and professionalism. We always strive to put our customers first and provide clear communication and support. If you need anything further, please don't hesitate to reach out to us.

5/5

Google

My experience with Miles and Barr was 5 star with a special thanks to Alice. She was polite, friendly and professional as Alice showed me around properties to buy, being attentive to my needs. I am now proudly back on the property ladder …

Julie · 16 September 2025

5/5

Trustpilot

Denise from Miles and Barr made our…

Denise from Miles and Barr made our home purchase smooth from start to finish. She was helpful, responsive, and reassuring throughout the process. Her professionalism, clear communication, and attention to detail gave us confidence.

Vishnu · 30 April 2026

Agent replied · 11 May 2026

We appreciate your kind words. We're happy to hear that your home buying experience was smooth, and that our team member was supportive, responsive, and helpful. We value your recommendation and are grateful for your feedback.

3/5

Trustpilot

Inclusivity

I feel it was OK, glad to see I was included in all correspondence and not just sent to my sister, this made me feel involved in what has been a sad situation

Donna · 7 May 2026

Agent replied · 12 May 2026

We appreciate your feedback and are glad you felt included during this difficult time. It's important to us that everyone involved feels supported and informed.

5/5

Trustpilot

Enjoyed the journey!

At first, we felt so frustrated with Miles & Barr as they wouldn't let us view anything until we had accepted an offer on our place. However, once we were in a proceedable position, we were able to view a big selection of properties very quickly. When we were in a position to make an offer M&B responded very quickly and kept lines of communication open. We wanted to say thank you to Rhyss, Alfie and Fran from the Canterbury office for keeping our spirits up when we thought we'd never find the right place, and their patience. It felt like we went on a real journey and in the end, it was made more enjoyable because of the people we dealt with.

Maddie · 7 May 2024

5/5

Trustpilot

Prompt response to an identified…

Prompt response to an identified concerns. The amazing staff was able to escalate and this was sorted promptly. She's kind, brilliant and professional.

Patience · 14 July 2026

Agent replied · 4 October 2026

Thank you for sharing your experience, Patience. We're thrilled to hear that our amazing team was able to address your concerns with such efficiency and professionalism. If you need anything further, please don't hesitate to reach out to us.

5/5

Google

Met Jessie when she showed my and my wife around a viewing, she was very friendly and informative with quick responses with any queries that we had.

John · 15 June 2026

Agent replied · 16 June 2026

Thank you for your kind words and positive feedback about your experience with our senior lettings negotiator, Jessye. We really appreciate you taking the time to leave your review and look forward to helping you find your new home.

5/5

Google

Howard was very Friendly and helpful throughout the whole buying experience. Nothing was to much trouble.

Julie · 24 July 2025

Agent replied · 24 July 2026

Many thanks for taking the time to leave me a review. I hope you are very happy in your new home!

5/5

Trustpilot

Smooth Sale and Purchase

"Melissa Scarsbrook kept us updated during the sale and purchase of our property. Everything was handled professionally and courteously, and she always provided clear answers to our questions. The whole process felt smooth and well-supported, We really appreciated her support and guidance.”

Lisa · 24 September 2025

5/5

Trustpilot

Emily Stickler Miles &Barr

Emily provided regular updates on the progress of the sale. Her approach was always friendly and professional . It’s a pity Miles & Barr did not control the legal process 😀

James · 13 May 2026

Agent replied · 15 May 2026

We're so glad to hear about your positive experience with your sales progressor, Emily. We "hear" you on the legal process... it can be arduous at times! Thank you for leaving us a review

5/5

Google

We have viewed multiple properties through this week with Miles&Barr and other agencies but i must say that the viewing that I’ve had today has been by far the most professional one thanks to Judith. She was very knowledgeable, helpful and polite. She didn’t make us feel like we needed to rush and kindly answered all of our questions. I would like to thank again to Miles&Barr and Judith for their quality services.

Huseyin · 22 August 2024

5/5

Trustpilot

Outstanding Service, Reassurance Every Step of the Way

Rebecca Gravener at Miles & Barr has been outstanding from start to finish. She was always contactable, quick to reply, and consistently went out of her way to keep things moving between both solicitors.

Dawn · 19 April 2026

Agent replied · 11 May 2026

We're so happy to hear that you had such a positive experience. It's great to know that our team member provided calm reassurance and clear explanations during a difficult sale. We appreciate your kind words and are grateful for your feedback.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miles and Barr's Google reviews
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