Trusted Agent profile · Ramsgate
Verified
★★★★★
1,823 reviews across 3 platforms
51 Queen Street, Ramsgate, CT11 9EJ
Part of Miles, see every office.
Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,823 reviews on three platforms, including 977 Google reviews rated 4.6.
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
5/5
TrustpilotEfficient and Supportive Throughout
The sale was agreed rapidly and M&B were very supportive throughout what seemed to us a long UK sales process, right through to exchange and hopefully completion next week
Thank you for sharing your positive experience, Nicholas. We're delighted to hear that our support made the sales process feel efficient and seamless for you.
5/5
TrustpilotI was shown around 2 properties…
I was shown around 2 properties yesterday by a lovely lady called Mia Steven’s from Miles and Barr . Looking for a home can be very stressful and Mia put us at complete ease . She was very bubbly , chatty lady and answered all of our questions . Mia gave us plenty of time to look around each property and explained in great detail what would happen next . I would highly recommend Mia to anyone who may find the process of finding a home for your family a tad daunting . Very highly recommended
5/5
TrustpilotKayleigh, Maddy & Emily Were Stars!
The team at Miles & Barr have been fantastic throughout the process of selling my home. A special shoutout to Kayleigh, Maddy, and Emily, your communication has been spot on and nothing has ever been too much trouble. Thank you all for making it such a smooth experience!
5/5
Trustpilotjade was amazing she was there every…
jade was amazing she was there every step of the way. thank you so much for all your help
Thank you for your kind words, Shani. We're thrilled to hear that Jade provided exceptional support throughout your journey. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
TrustpilotGreat experience
I am delighted with the exceptional service provided by Miles and Barr, and I want to give special commendation to Donna, my dedicated agent.Donnas’s management of my flat has been outstanding. She handles urgent repairs, regular maintenance very quickly and efficiently. Her detailed and timely emails to keep me in the loop has made communication easier and made me feel confident about speaking to her in the future The Agency's reliable service and has made my experience incredibly positive. If you're seeking a trustworthy lettings agency with a personal touch, look no further. Thank you Donna and everyone at miles and Barr
4/5
TrustpilotMiles and Barr were an efficient…
Miles and Barr were an efficient company for the purchase of my property. I was a bit disappointed to have to pay for my identity checks and not have any option but to do that, other services I used just swallowed that cost themselves.I was assigned a wonderful Sales Advisor, Shelley Webster, who updated me regularly on the process, answered any questions needed and called me to discuss any of my worries which was so reassuring. She was so supportive and made the process so much easier. She is a real asset to the company and made everything much less stressful!
5/5
TrustpilotFelt like they had my interests at…
Felt like they had my interests at heart and worked hard to get the best result for me and my family. Everyone was professional and friendly
Thank you for sharing your wonderful experience, Joshua. We are thrilled to hear that you felt we had your best interests at heart and that our team provided professional and friendly support. We strive to deliver a seamless experience. If you ever need further assistance, please don't hesitate to reach out to us.
5/5
TrustpilotOutstanding Agents from marketing…
Outstanding Agents from marketing through sale and ultimately completion. Bradley, Louise and the whole team have worked hard to see the sale of my property through to final completion. They achieved my sale in less than the 16 to 20 weeks expected in a difficult market but managed it extremely professionally.Special thanks to Louise Daly for keeping me well informed on all the good and bad that happens in this process. I highly recommend this well managed agency
5/5
GoogleHoward was professional and helpful from start to finish. We had a few delays with our sale and purchase due to slow solicitors but Howard was great at smoothing things over with all parties to ensure everything went through.
Many thanks for your review Natalie, and it was a pleasure to help you both sell and buy a new house in Roundhay!
5/5
GoogleWe’ve recently completed our chain with a sale and purchase through Miles and Barr. The service has been great, they’ve been in regular contact and been friendly and professional throughout. Judith has been the main person progressing our …
5/5
TrustpilotI used Miles and Barr as the company…
I used Miles and Barr as the company are local to the property i was selling. My initial contact and interactions with Ryan of the Westgate branch were excellent and he was able to answer all my questions or find an answer. I felt valued as a client. This continued through my sale and the help of Debbie Mead. Excellent. She answered ALL my emails and phone calls and was able to help with interactions between the buyer and Myself and Solicitor. Debbie was robust at problem solving and i don’t think the sale would have been as smooth if it wasn’t for her and her work behind the scenes. I would recommend the company and staff above highly.
5/5
TrustpilotGreat help and support throughout the…
Great help and support throughout the process during a challenging time for selling a property in Ramsgate. Everyone we we dealt with were helpful, professional and really worked hard for us.
We appreciate your positive feedback. We're happy to hear that our team provided great help and support during the challenging property sale in Ramsgate. Thank you for recognizing our hard work.
5/5
TrustpilotExcellent customer service from Louise
I was in quite a long chain which resulted in a fraught and very stressful journey but Louise my Sales Negotiator worked tirelessly to get my sale over the line and I finally moved into my new property in December 2023. There were times when I thought about giving up but Louise was always there with a reassuring calmness and she was very dedicated and professional and a credit to Miles & Barr and I cannot recommend her high enough
5/5
TrustpilotInvaluable support from Louise Daly
When I sold my house last November I was lucky enough to have Louise Daly to guide me through every step. She was so supportive through the whole process and was always proactive in taking the process to the next step, ensuring that the sale completed at the earliest opportunity. I am so grateful for the time she spent answering all of my enquiries/concerns with her wealth of knowledge, making me feel much more confident with everything that was happening. Thank you Louise.
5/5
TrustpilotEfficient and thorough
Miles and Barr manage my property and have done for a number of years. They are reliable and efficient and keep me informed about the tenants issues. Abi currently handles my property and she has been excellent - chasing contractors to carry out work and me to keep on top of my paperwork. I can’t rate the team highly enough.
5/5
TrustpilotLisa Cook - angel in disguise!
House purchases are ALWAYS stressful but especially so when your mortgage offer is expiring and the solicitors are incompetent however... Lisa Cook from Miles and Barr has been by far THE most helpful person I've had the pleasure of dealing with in the entire process and quite honestly without Lisa's patience, understanding and wealth of knowledge I may have genuinely lost the plot by now. Thank you Lisa for keeping me calm, keeping me composed, and keeping me updated and guiding me in the best possible way to enable a quick, seamless and successful house sale and purchase. Your communication has been absolutely fantastic!
1/5
TrustpilotRed card for Ramsgate branch
Thank you for sharing your experience with us, Daniel. We sincerely apologise for the issues you faced at our Ramsgate branch. We strive to provide professional support and clear communication, and it seems we fell short this time. Please reach out to us directly so we can address your concerns and improve your experience
5/5
GoogleAmazing , professional service from start to finish with all involved in the selling of our beloved bungalow. Always kept up to date with proceedings right up to a very satisfactory sale. Thank you all and as I’ve used Miles & Barr on many …
Thank you Pieter for your very kind words! James Sales Director
5/5
TrustpilotWas very happy with miles and Barr the…
Was very happy with miles and Barr the team are all very happy and friendly nothing was to much trouble I sold my house in 3weeks a big shout out to Louise Daly she has been brilliant even when we hit problems with the buyers solicitor she kept me informed at all times by text e mail or phone nothing has been to much trouble she worked so hard liaising between the buyers solicitor and mine it has been a long 6 months but have got there I move on Monday 15th Thankyou Louise you are a credit to miles and Barr and a really lovely person
5/5
TrustpilotDependable from start to finish.
We chose Miles and Barr because they were competitive. Our early experience was poor to begin with. However, a lot changed once Ben king and Louise Daly became involved. Mr king was resourceful and dependable in his communications as well as problem resolution. Louise Daly basically managed the bulk of the process which was fraught with difficulties due to the slowness of other firm’s employees. She was proactive and skilled in motivating colleagues from other companies to keep pace. My wife and I agreed that without her input this deal would not have been completed before Xmas. Louise was completely reliable, honest and efficient. We would have despaired had she not been holding every thing together.We can’t speak highly enough of her professionalism though I’m sure she’d say I’m just doing my job.Thank youTony and Jo.
2/5
TrustpilotSlow progess and lack of clarity
We contacted someone at the company and arranged a viewing. Only to be told that this person had decided they weren´t able to show us around. Rather than inform us that someone else was taking up our request they transfered us onto someone else who then tried to cancel the viewing.
5/5
TrustpilotMoving home is always a pressured…
Moving home is always a pressured experience especially when you are selling and buying out of Kent.I want to commend Shelley Webster she was a life line through out the process for me.She is incredibly knowledgeable, consistently professional with superb communication skills. I was aware of where I was in the process at all times. I was also impressed with Jade Gunn who initially assessed my property. Unfortunately, that contact did not continue and the replacement contacts were not to her standard. Thank you Shelley and Jade. I love my new home by the sea…
5/5
GoogleMiles and Barr have just supported me through the process of buying a property in Ramsgate. Staff at the Ramsgate branch were efficient and accessible and communicated with me at every step. Sophie Pardo, who did my initial viewings, was …
5/5
GoogleJust want to say a big thank you to Rachel at ewemove for exceptional service from start to finish on the sale of our property. From first contact , to photos , marketing, viewings and after sales service Rachel went above and beyond to make sure we sold our house in double quick time and at the full asking price. We have dealt with a number of estate agents over the years and had previously had our home on the market with a local agent who we found seriously lacking ! Rachel was well organised and worked closely with us and our buyer to make sure things went as smoothly as possible. We would definitely recommend ewemove (and Rachel Williams!) in a heartbeat if anyone is looking for an excellent estate agent.
Thanks Howard and Beverley for your very kind words. It’s been an absolute pleasure working with you both and selling your beautiful home. I wish you all the very best with your exciting ventures. Thank you for putting your trust in me. Take care.
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