Miles and Barr reviews in Ramsgate

★★★★★ 1/5

Google

Avoid Miles & Barr at all costs! Arranging a viewing is easy but once you get past that you are met with the incompetent applications team. To say Shannon was rude, unpleasant, incapable and unprofessional is being kind. Rhian lied and assured me that the property that it would be cleaned only to get they keys and it was still filthy. Miles & barrs standards are clearly shocking, not to mention their miserable faces when you, unfortunately, have to go in there and see them in person! God knows what they’re own houses look like. Don’t waste your time! Especially if the property you’re looking to rent is owned by the Turnstone group Ltd. I have been in one of their properties for 6 months and still no communication from them. I've even spoke to Miles and Barr about it and they can’t seem to help.

A · 22 August 2023

★★★★★ 5/5

Google

Dealt with Josh from miles and Barr was really helpful with any enquiry and had all the right answers I needed would decently deal with him again

Luke · 5 November 2025

★★★★★ 5/5

Google

Amanda was lovely, always friendly and checked first to make sure it was ok to come in as she was a little early and new I was in a meeting

Lynne · 22 August 2024

★★★★★ 5/5

Trustpilot

Thanks FOR GREAT SERVICE LOUISE…

Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.

MERDUK · 21 July 2026

★★★★★ 5/5

Google

From my very first contact with Miles & Barr they have made me feel as if am their only client. Their service is professional, friendly and prompt. There was always someone on the end of the phone to speak to if I had a problem or query but to be honest they were the ones to ring me first if they foresaw any problems arising, with weekly updates on progress. Every department has made my experience as smooth as possible. Thank you to all the team at Miles & Barr.

Lynne · 28 July 2023

★★★★★ 5/5

Google

Ollie, Ricky and Izzy have been brilliant- one of them always getting back to me in the quickest of turnarounds and dealing with all of the requests I had for them. Polite, friendly, courteous and knowledgeable they all did everything I asked and more. A really good team!! Jade in Sales Progression has been brilliant too- so knowledgeable about the part of the process I knew the least about. There was nothing she didn’t know nor couldn’t advise me on- and her diligence in keeping to all the calls she promised me was incredible. Probably only my view and due to my naivety of the process - but did feel as if she was “default- siding” with the sellers when I raised the one negotiation area (survey issues raised and inventory pricing). I got immediate answers to my proposal, surprising to me that the answer could be offered before speaking to the seller. From that point I dealt directly with the seller regarding everything regarding the survey issues raised and the fix/recompense of. Again, I’m naive to the process and this may be the norm- but friends have told me that the sales Progressor (or similiar role) dealt with all of this for them with an impartial outlook. As I state, I’m unsure of the norm and this is not a complaint, merely an observation and simply the only area for me to comment on in an otherwise brilliant experience!! Thanks all Kier

Kier · 28 July 2023

★★★★★ 5/5

Google

We’ve moved into a new place with Miles & Barr as our agents, who have been lovely throughout the journey of finding & moving into a new place, which although is a an extremely taxing process, they made it smoother from timely viewings, …

Syed · 16 October 2025

★★★★★ 5/5

Google

The team did a great job and made the house buying process seamless. They were helpful and available to answer any question or concerns we had. We are really grateful for everything they did for us.

Danielle · 28 December 2025

★★★★★ 1/5

Trustpilot

The worst estate agents I have ever…

The worst estate agents I have ever come across. Be VERY careful if you intend to use a member of their solicitors panel they will charge you £150 to simply instruct a solicitor of their choice, the solicitors' charges will in no way be competitive and they will charge you and additional £60 to complete a money laundering ID check which will then not be recognised by their solicitors and therefore will be required to be carried out a second time...... BEWARE!!

Jean-Francois · 27 June 2024

★★★★★ 5/5

Google

Excellent in selling !! My House 🏠 in Ramsgate , I would like to Thank them all for being Professional and in Tune, I bought My Home 11 years ago, and decided to sell it , through them too. Thank you James Perks very much !! After 13 viewers , they sold it very quickly too !

Anna · 22 August 2022

★★★★★ 5/5

Google

Howard was very honest open and reliable when selling my house. He listened to my opinions, wishes and acted accordingly. I would definitely no hesitate to use EWe Mive again

Jill · 24 July 2024

★★★★★ 5/5

Trustpilot

Miles and Barr were great to deal with

Miles and Barr were great to deal with. They made what can be a stressful experience (buying a property) much easier and very smooth. Emily Stickler, the member of staff assigned to my purchase, was excellent. Regularly checked in with me and a good communicator which meant any possible problems were resolved quickly. I don't intend to buy or sell another property but I would use them again, definitely, if I did.

Leigh · 3 January 2024

★★★★★ 5/5

Trustpilot

Great job

Becky provided a great service and was easy to communicate with 😁

A · 1 July 2026

★★★★★ 5/5

Trustpilot

Excellent customer service and always…

Excellent customer service and always there to answer any queries.

Ms · 10 July 2026

★★★★★ 5/5

Trustpilot

Very helpful and knowledgeable

Daniel · 20 August 2026

★★★★★ 5/5

Trustpilot

We bought our property through Miles &…

We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.

Louise · 4 January 2024

★★★★★ 5/5

Google

I have found Miles and barr estate agents Ramsgate very caring and they provide a excellent service . Amanda has been doing my property visits for a long time and is always helpful , professional and easy to communicate with. Any problems that I have experienced , she has reported very quickly and they have been resolved well .

Serena · 22 August 2024

★★★★★ 5/5

Trustpilot

Giving informed and prompt advice plus…

Giving informed and prompt advice plus acting efficiently.

Geoffrey · 15 July 2026

★★★★★ 5/5

Trustpilot

Buying through Miles & Barr

Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!

Mike · 8 December 2024

★★★★★ 5/5

Google

I’m giving 5 stars based on the work of Sophia, who had just started at M & B and also Alice. They are both helpful and friendly and are a credit to the team and Miles & Barr Ramsgate.

Tracy · 24 October 2025

★★★★★ 5/5

Google

Miles and Barr offered fantastic professional help especially James Perks in Ramsgate regarding an historic house price search for a 1991 valuation for council tax He was extremely helpful I am well impressed with your assistance and would use and recommend Miles & Barr in the future for a first class service Thankyou

Pam · 22 August 2022

★★★★★ 1/5

Google

You should improve your customer service. If you are short-staffed, consider hiring more employees. Currently, no one seems to be answering calls, which affects customer trust in your company. Additionally, clear instructions about the next steps are often missing. People are contacting you because they need accommodation, either by phone or email, and it is your responsibility to assist them. Providing prompt and clear guidance will greatly improve the customer experience.

Naf · 18 October 2025

★★★★★ 5/5

Trustpilot

Thank you for your helpful assistance…

Thank you for your helpful assistance in the successful purchase of our property.

G · 26 May 2026

★★★★★ 5/5

Google

Responsive, honest, friendly and professional, appearing to be quite knowledgeable about the industry.

Robin · 24 May 2026