Trusted Agent profile · Ramsgate

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Miles and Barr reviews in Ramsgate

4.5

★★★★★ Excellent

1,823 reviews across 3 platforms

51 Queen Street, Ramsgate, CT11 9EJ

Part of Miles, see every office.

Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,823 reviews on three platforms, including 977 Google reviews rated 4.6.

Google logo

4.6 / 5

977

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

Business-wide

Trustpilot logo

839

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

5/5

Trustpilot

We met with Jake |Chamberlain of Miles…

We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company

Peter · 15 January 2023

5/5

Trustpilot

Lisa Cook went above and beyond

Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!

Nadine · 10 January 2024

5/5

Google

We have been so impressed with Miles & Barr (Ramsgate branch) and from the first viewing, through to the communication since and further viewings and sorting once the purchase was made, the whole team have been excellent. Huge thanks to …

Harry · 13 June 2026

5/5

Google

I was looking to sell my home for the first time in 30 years and instantly thought of Miles & Bar who were local for me, always look busy and I always see their for sale boards around the island. Upon entering I was greeted by Guiseppe & …

Peter · 13 April 2026

5/5

Google

Amanda has been doing my property visits for several years and looks after us really well, is really helpful and friendly

Z · 22 August 2024

Agent replied · 26 July 2024

Thank you for your kind comments, Zoe. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Google

I have used Miles and Barr recently to sell my property. I cannot praise them enough. Excellent communication, efficient, enthusiastic and always willing to take our wishes into consideration. I would specifically like to thank Adam M for his patience, knowledge and kindness throughout this process. Will definitely be using Miles and Barr again.

Hannah · 28 July 2024

5/5

Google

From the outset Howard was very positive and proactive, unlike my previous estate agents. The description of the property really did it justice and seemed less generic than many you read. We sold very quickly and all the interactions up until completion were handled very professionally. I have no hesitation in recommending Howard and Ewe Move.

Hilary · 24 July 2021

Agent replied · 24 July 2026

I'm really pleased you were so happy with my service in selling your property in Oakwood. It was a pleasure to help you.

5/5

Google

Judith has been an absolute star. In a market clouded with useless agents, she has been extremely helpful in aiding our property search, answering questions promptly and aiding with the offering process. We're hoping to seal the deal with her on a property this week but she's been absolutely fantastic so far!!

Adriana · 22 August 2024

5/5

Google

Alice was so helpful from start to finish. She greeted us with a smile and was always on hand to answers questions. Thank you Alice for being so amazing! We are very grateful. From Marie and Cameron

Marie · 24 March 2025

5/5

Google

Me and my partner recently purchased a property with miles and Barr and worked with Judith who was lovely, very professional and friendly would highly recommend for anyone wanting to feel at ease when looking to move.

Madi · 24 March 2025

5/5

Google

These stars really are for Jade Gumm at the Ramsgate branch of Miles and Barr. Her kindness, understanding, calm and care were truly outstanding. I knew the first time she showed me some potential new homes, I wanted to buy through her. That's compelling. That's relationship and humanity. Some people simply have a gift to be present. Buying a new home is a big event in anyone's life. And Jade made it all the more easeful. Thank you Jade. Thank you Miles and Barr

Wholly · 22 August 2022

5/5

Google

Jade Gumm was excellent, I am still going through my purchase at the moment but Jade help me find my new home so I wanted to write this review now. She was punctual, efficient and a pleasure to work with. I spent two days doing viewings with Jade, I drove down from London each time, I saw so many varied choices and Jade took all my requests and changing mood/mind on board and delivered on both days, she was also very accommodating to my schedule which I appreciated a lot. So far I am very happy with Miles and Barr. Thanks to all the rest of the team for their help too.

Hilton · 22 August 2022

5/5

Google

Howard was very accommodating and proactive, we sold our house only two weeks after photos were taken for the sales particulars

John · 24 July 2024

Agent replied · 24 July 2026

Dear John, I'm so pleased you were happy with the service I provided in selling your house in Oakwood. It was a pleasure working with you both, and best wishes for your move to the south coast.

5/5

Trustpilot

Excellent Estate Agents

Miles and Barr are very proactive and honest. They are confident with their selling strategies and know how to implement them for eveyone's benefit. The staff in the Cliftonville Office are exceptionally helpful and are happy to talk anything through with you at any point. I have been through a house selling and buying process with them recently, and in particular the progression officer Louise Daly was a great support and extremely professional. I would recommend you use this estate agency.

Dosh · 1 August 2022

5/5

Google

I have rented my property through Miles and Barr for the last 9 and a half years. Amanda has been my inventory manager and been to the property every 6 months for the regular inspections. I have always found her to be friendly and helpful and a pleasure to deal with.

Erika · 22 August 2024

5/5

Google

Suzanne has been excellent throughout what has been quite a tricky sales process for reasons that are nothing to do with her or M&B. She has been professional and knowledgeable and kept things moving brilliantly. And beyond that she has been very kind, empathetic and supportive and I have really valued that.

KATH · 28 July 2024

5/5

Google

Recently used Miles and Barr and was very pleased with the service I received. Special shout out to Megan for all her help. Highly recommended

Aaron · 28 July 2025

5/5

Google

Kate and Meghan have been very helpful and communicative throughout the rental process. They made everything smooth and stress-free, always keeping me informed and answering any questions I had. Their professionalism and friendly approach made the experience really positive. I highly recommend their services.

Jason · 24 June 2025

Agent replied · 24 June 2026

Thank you Jason, it's great to hear your feedback. Kate, Meghan and the team are equally as pleased for you, we love helping people find their next home!

5/5

Trustpilot

The staff at Miles & Barr were truely professional

The staff at Miles & Barr were excellent. Max who facilitated the viewing was very punctual and knowledgeable, and no question was too much trouble. Sian in the Lettings Department was a real professional, very courteous and again was always willing to answer questions. Her speed of response within the whole process, from application to confirming the letting, was exemplary, and her level of communication was superb. All I can say is that the service overall was outstanding and that I would highly recommend Miles and Barr.

TimJ · 24 June 2022

5/5

Google

Howard Bottomley is an outstanding estate agent. Goes above and beyond for you. Always available to answer your questions, no matter how big or small. He is so personable, professional and has so much passion, no matter what property. Highly recommend his services and it is true, you really get what you pay for.

Helen · 24 July 2021

Agent replied · 24 July 2026

EweMove Estate Agents In North Leeds- Howard & team are thrilled to receive such kind words. Thank you Helen for taking the time to share and for highly recommending us to others.

5/5

Trustpilot

Suzanne Beard

All the staff I had contact with were very polite & courteous, dealt effectively & efficiently with any concerns I raised, made the whole process as strew free as it possibly could be. Wouldn’t hesitate to use your services again.For me it was a complete blessing to have Suzanne Beard in my corner. Her understanding and approach under difficult personal circumstances were exemplary. I so appreciate the care and efficient way she guided me through the process. Big thank you Suzanne.

Simon · 21 June 2022

5/5

Google

I was wonderfully assisted by Mel with my current application, and she has been utterly fantastic with me. A shout-out also goes to Remy for also helping me out with viewings and a previous application. …

Mackie · 16 September 2025

Agent replied · 9 September 2025

Hi Mackie, Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you had a fantastic experience with our … More

5/5

Trustpilot

A very good selling process led by Emily

Emily was great throughout the selling process as were many of the team I dealt with (Maddy, Kayleigh, Sam).

Callum · 23 September 2025

1/5

Trustpilot

I contacted Miles n Barr for a valuation…

I contacted Miles n Barr Tenterden Kent for a valuation on my house by email a male agent phoned me and made me feel very uncomfortable he was extremely condescending to the point where I was feeling very hurt he made me feel like I wasn't good enough for their services I have a beautiful 4 bed semi in an equally beautiful part of Kent now were talking about October 2023 where most people are reluctant to put their house up for sale and the economy is at its worst so you would think that estate agents would be working harder to get some properties on their books but this man had such an awful attitude I'm a very friendly lady always helping others the best I can always polite but this male agent really pushed me to the limits he would not stop he had aggressive attitude, has no people skills and absolutely no empathy for people I had the phone on loud speaker and my husband was listening who was appalled by the agents attitude, I said to the agent if you don't want our business it's fine I can always go somewhere else he said ok and I was about to reply and he put the phone down on me !!I left a message on their website asking for the manager to please call me but I've had no response hence this review.Thank you for your reply Miles n Barr. Had a message been left to call your branch I would of called you back by return however as no message was left (on either landline or mobile) that would have been impossible ! Other local agents must be benefiting from your unprofessional behaviour, a message to prospective vendors please don't let my experience with Miles & Barr put you off instructing alternate agents.

Jay · 27 October 2023

Agent replied · 26 July 2024

I’m sorry to hear you feel you haven’t had a good experience in your communications with us. I understand your property has been on the market with several estate agents over the last couple of years and disappointingly remains unsold, so you are looking to change estate agents and contacted us. We pride ourselves in giving honest advice on price and marketing and have a duty of care to do so. Agreeing to market a property at a price that the market dictates is not accurate or is too optimistic will only further delay finding a buyer for you. Having spoken to the branch manager, Joe, he advises he has called you on various occasions but hasn’t yet received a returned phone call from you. If you would prefer to communicate with Joe over email, please contact him at Joebull@milesandbarr.co.ukThank you for your review, we hope to hear back from you soon.

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