Miles and Barr reviews in Ramsgate

★★★★★ 4/5

Google

I rented a house in Westgate through Miles & Barr for just over 6 months. The elaborate online process at the start of the tenancy took me by surprise and felt very onerous, but in fact it protected me as well as the landlord. I just wish I'd been warned to expect it! The house had been empty for a number of months and numerous defects showed up over time. Melissa Francis was terrific throughout, negotiating on my behalf with a not too helpful landlord, and making sure everything got fixed and also at the end managing the return of my deposit. I am very grateful to her for her expertise and support.

Shiela · 22 August 2024

★★★★★ 5/5

Google

I have had my last few property inspections with Amanda Turner. I have rented for over ten years and I always find this process difficult and a bit stressful . Amanda is so lovely and mindful of this. She is always reassuring and kind but always professional and efficient. I wouldn't want anyone else to carry out the visit now ! Overall , as a tenant , Miles and Barr are a good , efficient company to deal with and I have no complaints in the 4 years I have been with them . But Amanda is definitely my favourite and I hugely appreciate her warm and friendly manner.

Annette · 22 August 2024

★★★★★ 5/5

Google

MIles & Barr provided a great service in both the sale and purchase of our property. Always professional and helpful. We had a good amount of viewers at our property, accompanied by their agents. We were very impressed by Annie, their Sales Progressor who kept us informed weekly of how our chain was going, she chased when things slowed and was always available to advise and reassure us of progress. She really took away a lot of house selling stress from us. I would recommend Miles & Barr.

Lynn · 28 February 2026

★★★★★ 5/5

Google

Attendant was really lovely and helpful I enjoyed and appreciate the service provided

Nwezza · 20 July 2026

★★★★★ 1/5

Google

Terrible experience viewing a property with George from the Ramsgate branch. He forgot the appointment, turned up late, took a phone call while showing me around and failed to let me know that the property had been increased in price (!) to name but a few of the problems. George was not forthcoming with information and his general manner was disinterested, lazy and frankly rude.

Sarah · 22 August 2023

★★★★★ 5/5

Google

Adam from miles&bar was so absolutely charming, and so helpful. Thank you Adam

Sue · 28 October 2025

★★★★★ 5/5

Trustpilot

To Abi for being so helpful

To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X

Chloe · 6 August 2026

★★★★★ 4/5

Trustpilot

On the whole a good experience

Can not fault the start of the process, The Sales staff were brilliant, we felt they were honest and helpful, always coming back to us when we had questions. They didn't really have to sell our house as we were lucky enough to sell to our first viewer. We were not impressed by the, all be it, indirect pressure we had from their panel solicitors, despite our clearly stating we would not use them, they kept trying to get us to and labelling it as a 'mistake' if that is the case take note of our instruction that we are not using them the first time and do not continue to try and get us to sign up with panel solicitors.Once sold, although our Sales Progressor was very friendly and a nice person, we felt everything slipped from this point, we could rarely actually speak with her, we could always leave a message but she rarely called back, preferring it seemed, to email. She did eventually provide an adequate service and get things moving for us, but we felt only because we would not give up and continuously chased things.However, despite the disappointment of the after sale process, on the whole we had a good experience, the staff were all friendly and we can understand why M&B have a good reputation. We would definitely recommend them as they are, on the whole, very good at what they do.

Debra · 8 August 2024

★★★★★ 5/5

Trustpilot

Outstanding!!

Miles and Barr have been absolutely incredible. I am so glad we just purchased a buy to let with them and so did our home previously . It was a very difficult purchase,but they handled with such professionalism and went above and beyond in every possible way.

Julian · 24 February 2026

★★★★★ 5/5

Google

Just completed on the purchase of my property and couldn’t be happier with the service I received. Olly was in attendance at each of the viewings at a few different properties before he suggested I viewed the property I purchased. From start to finish his communication was outstanding. He took the time to listen to my needs and wants for the property and suggested multiple properties in the area at each point of my budget. Then after finding ‘the one’ he then informed with the process and who I will hear from at each stage and passed me on to his colleagues in the sales progression team to deal with the completion. I will be using these guys when I look to buy again and will be recommending them to my friends and family. Thank you once again!

Dean · 28 July 2024

★★★★★ 5/5

Trustpilot

Brilliant communication through out

Brilliant communication through out. It has been lovely to speak with Abigale and having such fast and effective response.

Gemma · 16 September 2026

★★★★★ 5/5

Trustpilot

Excellent service - both lettings and sales

I have let a house through M&B for over a year and just completed its sale. The service has been excellent and the team are friendly and helpful. I would recommend them.

Mark · 19 June 2026

★★★★★ 5/5

Google

Howard was professional and efficient during our recent house purchase. He was quick to respond to queries and support the process.

Ruth · 24 July 2025

★★★★★ 4/5

Trustpilot

Take responsibility for your choice of solicitor

This is my second experience with M&B in 6 months. I was happy to go with them a second time, even happier that I didn't use the solictors that they regularly work with the second time around, but successfully worked with Girlings instead. It's true there are a few bolt-on costs for photos, ID checks, EPC rating, but we were made aware of them before signing the contract. Apart from a bit of a slow start when you're so keen to lock in an offer, the committed and longer term staff were always very helpful. Having worn Rebecca Gravener out with the previous sale, her help was less necessary this time. All the same, once again she was on the case before the rest of us every step of the way. Lynette also, charming and helpful when the buyers visited for a final view.

Nicky · 10 July 2024

★★★★★ 5/5

Trustpilot

The sales team were very helpful and…

The sales team were very helpful and friendly and during the sale period Denise the Miles and Barr liaison person kept us up to date with the progress, ie for the solicitors, surveys etc.

Ray · 28 May 2026

★★★★★ 5/5

Google

Howard has excellent communication skills together with a personable yet professional manner. He managed to sell a somewhat niche property in a slow market, where I wouldn’t have trusted any other Agent. You are a client not a number. If only all Estate Agents were like Howard!

Alex · 24 July 2024

★★★★★ 5/5

Google

We have used miles and barr in Ramsgate over the last few years. The service and attention to detail is always excellent. Josh is very proactive and communication is outstanding, always keeping us informed of the current situation. We would …

Vince · 16 November 2025

★★★★★ 5/5

Google

Alice was excellent! Really friendly and knowledgable about the properties we were viewing and also in the surrounding area. Best experience with an estate agent/viewing that we’ve had

Megan · 10 March 2026

★★★★★ 4/5

Google

On our 2nd house sale / purchase with Miles and Barr 4 years on from our 1st sale and we can definitely notice an improvement in the process. Everything is clear, all colleagues know of the property, status and nuances of our sale so we can …

Aimee · 16 September 2025

★★★★★ 5/5

Google

From the valuation to the eventual sale of the property Miles and Barr were there to support us. Our contact (Becky White) was superb making sure we were kept up to date with developments and resolving our queries in a truly professional manner. We felt as though she really cared about the sale and would do everything in her power to facilitate a speedy completion

David · 16 June 2023

★★★★★ 5/5

Google

We’ve had fantastic service from Miles and Barr from start to finish. We initially were going to sell with a smaller firm but the valuer Jack really impressed us with what Miles and Barr had to offer. His excellent communication skills and consistent (but not pushy) approach sealed the deal and we are so grateful to him and the rest of the Miles and a Barr team as they sold our house very fast which put us in a great position when finding our dream home. Everyone we interacted with was professional, friendly and helpful (Rebecca, Harry, Hannah, Chelsea to name a few). They promised they’d help us find a property we loved within our budget and they certainly did! James the Ramsgate branch manager is brilliant at what he does and closed each deal smoothly between my buyer and our seller. I’d 100% recommend using the solicitors and mortgage advisor they recommend too as everything has been so smooth. Aggi the mortgage advisor worked so hard to secure us a good deal and when there were delays with the insurance company Sam kept me sane with his reassurance and updates and Gary sorted out new home insurance on the day of his own house move! Nothing was too much trouble for any person we spoke to, even on the day of completion we had issues with our removal company and they stepped in with reassurance and offers of solutions! Absolutely outstanding estate agents whom we feel are game changers in the field. They’re efficient, reliable and their customer service is fantastic. We are so grateful to Miles and Barr for going the extra mile and helping us take the leap into our wonderful forever home, thank you Ramsgate branch and team, you’re brilliant 🤩

Lisa · 22 August 2021

★★★★★ 5/5

Google

Jessye, from the initial contact / enquiry regarding a rental property for my 82 year old mother in- law in Ramsgate, has provide, a professional, frien dly and timely response. …

Sally · 13 June 2026

★★★★★ 5/5

Trustpilot

Miles and Barr sold our property

Miles and Barr sold our property. It was a very difficult chain (not their fault!) but their sales progressor, Annie, was absolutely amazing. Kept in regular contact, always went above and beyond. Thank you so much.

Polly · 5 May 2026

★★★★★ 5/5

Google

Had a viewing this morning , must say very impressed with the young chap Stanley that showed us around the property. he was on his feet and knew what he was on about not messing around just straight to the point, a very nice bloke and easy …

Fin · 22 September 2026