Trusted Agent profile Β· Ramsgate

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Miles and Barr reviews in Ramsgate

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,820 reviews across 3 platforms

51 Queen Street, Ramsgate, CT11 9EJ

Part of Miles, see every office.

Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,820 reviews on three platforms, including 977 Google reviews rated 4.6.

Google logo

4.6 / 5

977

Reviews on Google

This office

Yell logo

1.6 / 5

7

Reviews on Yell

Business-wide

Trustpilot logo

836

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kerrie

Kerrie, is and always has been super diligent and timely in her communications with us. She is swift to fix problems and comes to us with solutions alongside any issues. Couldn't ask for more really :)

Garrie Β· 14 July 2026

Agent replied Β· 17 July 2026

Thank you for your kind words, Garrie. We are thrilled to hear that Kerrie's timely communication and problem-solving have made a positive impact. We strive to provide efficient support and deliver customer value with integrity. If you ever need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Good letting experience

My house has been let through Regal now part of Miles and Barr for 6 years, during that time all the team, but especially Nicole-Rene Clarke has been very helpful. Thank you

Riccarda Β· 15 April 2026

5/5

Google

Today I have had various emails and phone calls with Mel today, I have found her to be very responsive, and extremely helpful and has guided me in the direction of a property that I feel suits me perfectly. …

Ben Β· 13 June 2026

Agent replied Β· 9 June 2026

Thank you for taking the time to provide feedback and for your kind words. We are thrilled to hear that Mel has made the process easier for you and appreciate your recommendation.

5/5

Trustpilot

The team at Miles and Barr where so…

The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.

Ann Β· 29 May 2026

Agent replied Β· 2 June 2026

Thank you for sharing your wonderful experience, Ann. We are thrilled to hear that our sales progressor, Emily, Sam and the team provided you with professional support and kept you informed throughout your sale.. If you need anything further, please don't hesitate to reach out to us.

3/5

Trustpilot

Jade Eccott our sales progressor

Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.

Steve Β· 9 September 2026

Agent replied Β· 14 September 2026

Thank you for sharing your experience, Steve. We appreciate your recognition of our professional support during a challenging process. We apologise for any difficulties you faced and understand how frustrating that can be. Please feel free to reach out to us if you'd like to discuss this further

5/5

Google

Although we didnt use them in the end Howard was really friendly and helpful when valuing our sons flat .really knows his stuff would recommend him to anyone

Raymund Β· 24 July 2025

Agent replied Β· 24 July 2026

Dear Ray, sorry we couldn't work together this time, but I really appreciate your kind words.

4/5

Trustpilot

A thank you to a Rachel Hodson who kept…

A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger

Lydia Β· 11 September 2026

Agent replied Β· 22 September 2026

Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.

4/5

Trustpilot

Efficient and friendly

Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."

Caroline Β· 22 September 2026

Agent replied Β· 30 September 2026

Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.

1/5

Google

Got told that we would get a phone call back last week to reschedule a viewing timing for a property to then not receive a phone call and to chase them to even get a phone call. to later on get told the property is being letting out to …

Alex Β· 13 March 2026

Agent replied Β· 24 March 2026

We’re sorry to hear about your experience. We always aim to deliver the highest standard of service, and we take feedback like this very seriously. I am trying to locate your details on our system so we can look into this properly, please … More

5/5

Google

I engaged with Miles and Barr from the beginning of my home search and was shown around properties by a very diligent young chap who'd clearly done his homework on the properties and actually had answmiers to my questions. It was evident he had met with the seller and got some vital information pertaining to the renovation work that had been done, so this was an excellent viewing experience. From there, when I wished to make an offer, I was sent in the direction of Amanda Ennis who got me sorted out with a mortgage offer, legal support and all the requisite insurance policies I'd need to proceed with the purchase of my first home. To be honest, I didn't (and still don't) know much about the process, so having Amanda handle it all for me and go with Miles and Barr's partners was a no-brainer for me. I am sure it worked out more expensive this way, but I would just far prefer to rely on that network of specialists handling things. Most importantly, as we started to get bogged down in the legal business, Suzanne Bearden of Miles and Barr was a terrific resource for me to keep me updated, keep my rage levels down and to act as a go-between between me and the seller. We were in nearly constant contact and even on her days off, Suzanne was happy to take a call from me. I think even during a period of illness, she was available to me, too. I cannot thank Suzanne enough for her sterling work.

David Β· 22 August 2022

Agent replied Β· 15 June 2024

Thank you so much for taking the time to leave a review, David. It is wonderful to read about how many of my colleagues from across multiple teams helped you to purchase your first home. If there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager

5/5

Google

I have been dealing with Miles and Barr for a very long time now. They are very professional ,patient,friendly and always make me feel at ease with all my concerns even if the concerns sound silly and dumb πŸ˜…. The sale and letting team have always been honest with their dealings. I feel they are very consistent with there work and standards a,even if staff has changed over the years they have still been very good. Their mortage advisor Aggi is very good , and gives good advice and deals. Rest of the team that I have always dealt with who are James, Charlotte, Ann-Marrie,,Giuseppe . I have rented of them in the past and also got investment property through them. If you want honest estate agents Miles & Barr in Ramsgate are pretty good.

S Β· 22 August 2022

Agent replied Β· 22 August 2026

Thank you for your kind comments, Shereen. It's great to hear that we have been professional and friendly when interacting with you over the years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Google

The process with Miles & Barr was great. The whole process was short and to the point. I didn't like all the back and forward but I soon understood that was the process, overall everything went well and home was sold, again thanks Miles & Barr JOB well done.

Willie Β· 29 October 2025

5/5

Trustpilot

A very professional approach with…

A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr

Stephen Β· 2 September 2026

Agent replied Β· 8 September 2026

Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.

5/5

Google

I chose to sell my house with Howard at Ewe Move because he works independently and offers an excellent and very personal service. Unlike the bigger estate agents you only deal with Howard as he represents Ewe Move in Leeds, and therefore the service is incredibly consistent. My home was shown beautifully in pictures online and I was able to direct message him throughout the whole selling process and even after completion. Certainly recommend!

JoJo Β· 24 July 2025

Agent replied Β· 24 July 2026

Many thanks for your lovely review. I'm delighted you were so happy with my service!

5/5

Google

I have been dealing with Miles and Barr for a very long time now. They are very professional ,patient,friendly and always make me feel at ease with all my concerns even if the concerns sound silly and dumb πŸ˜…. The sale and letting team have always been honest with their dealings. I feel they are very consistent with there work and standards a,even if staff has changed over the years they have still been very good. Their mortage advisor Aggi is very good , and gives good advice and deals. Rest of the team that I have always dealt with who are James, Charlotte, Ann-Marrie,,Giuseppe . I have rented of them in the past and also got investment property through them. If you want honest estate agents Miles & Barr in Ramsgate are pretty good.PositiveResponsiveness, Professionalism, Value

Shereen Β· 27 July 2022

Agent replied Β· 15 June 2024

Thank you for your kind comments, Shereen. It's great to hear that we have been professional and friendly when interacting with you over the years. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager

5/5

Trustpilot

Great

Louise was brilliant through the process. It was my first property sale and she guided me through very professionally.

Ollie Β· 20 September 2025

Agent replied Β· 25 September 2025

We're happy to hear that the process was professionally guided by your sales progressor, Louise. As a first time seller, navigating the conveyancing process can be unfamiliar, so we are delighted to hear that you always had help on hand when needed. Thank you for your positive feedback and kind words.

5/5

Google

Bobby was absolutely fabulous he made the viewings really useful by being extremely knowledgeable and gave great insights . Would thoroughly recommend - THANKYOU Bobby :)

Susanne Β· 28 April 2026

5/5

Trustpilot

Louise daly is a hero!

Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.

Thomas Β· 25 June 2026

Agent replied Β· 2 July 2026

Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

The service is great

The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.

Nicola Β· 14 July 2026

Agent replied Β· 20 July 2026

Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you

3/5

Trustpilot

Mostly ok

I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.

Anna Β· 14 July 2026

5/5

Trustpilot

Gracie May - great customer care

Have recently been assigned to Gracie May from the Ramsgate branch and she has been great to work with. She responds to queries promptly and is always really polite and helpful

J Β· 13 July 2026

Agent replied Β· 15 July 2026

Thank you for sharing your experience. We're thrilled to hear that Gracie has been so helpful and professional. We strive to provide efficient support and clear communication to meet individual needs. If there's anything more we can do for you, please let us know.

5/5

Google

Miles & Barr & there staff have been great helping with our house search. In particular Alice Saker has been excellent in helping us found our perfect house.

Angela Β· 7 April 2026

5/5

Trustpilot

The service we have received has been excellent

The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.

Liam Β· 17 July 2026

Agent replied Β· 20 July 2026

Thank you, Liam, for your wonderful feedback. We are delighted to hear that our service has been both professional and courteous. It's great to know that we have efficiently accommodated your requests for viewings.

5/5

Google

Bobby Mahon was very courteous and efficient. Has shown us round properties and has a very friendly and professional approach.

Claire Β· 28 August 2025

Agent replied Β· 28 July 2026

Thank you for your feedback Mrs Bingham, great to see this five star review for Bobby.

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