Trusted Agent profile · Ramsgate
Verified
★★★★★
1,820 reviews across 3 platforms
51 Queen Street, Ramsgate, CT11 9EJ
Part of Miles, see every office.
Miles's office in Ramsgate, at 51 Queen Street, is rated 4.5 out of 5 across 1,820 reviews on three platforms, including 977 Google reviews rated 4.6.
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
5/5
GoogleHoward and co were amazing. Our solicitors were horrendous and we had to complete on the day the internet crashed so everything was very fraught and tense. Howard was calm, reassuring and helpful. We recommend Ewe Move highly! Thank you!
Many thanks for your kind review - I'm delighted you were so happy with our service.
5/5
TrustpilotDealt with all my needs and queries…
Dealt with all my needs and queries very quick and professionally. Easy and very nice friendly staff, both in building speaking face to face and with my agent via emails. Would recommend and tell anyone how good and friendly miles and barr are as a letting agency
Thank you for sharing your wonderful experience, Paul. We're delighted to hear that our friendly staff addressed your needs quickly and professionally. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
5/5
TrustpilotLOUISE from miles and barr
LOUISE from miles and barr was there every step of the way. At the end of a phone or email. Answered or provided information to all my questions and done alot of the running around for me.
Thank you for sharing your wonderful experience, Ray. We're thrilled to hear that Louise provided such exceptional support and was there for you every step of the way. If you need anything further, please don't hesitate to reach out to us.
5/5
GoogleJessye and the rest of the team have been incredibly helpful. I have a less than straightforward situation and they have listened and understood my requirements and worked with me to help. In an age where customer service is supposedly hard …
Thank you for your feedback and kind words about our senior lettings negotiator, Jessye, and the team. We are so grateful to be in a position to help you find your home and that you are pleased with our customer service.
5/5
TrustpilotLouise was really great throughout th…
Louise was really great throughout th whole process, thoroughly recommend!
We're happy to hear that you had a great experience. Thank you for your recommendation; it means a lot to us!
5/5
TrustpilotI had a great experience purchasing my…
I had a great experience purchasing my first property through Miles & Barr. I was assisted with the process by Becky who kept me updated throughout, liasised with solicitors and was very informative, helpful and friendly! As well as Giuseppe who showed me around a few properties, again very helpful, friendly and attentive. Great service, thank you all!
We're happy you had a great experience purchasing your first property. It's wonderful to hear that Becky and Giuseppe were so helpful, informative, and attentive throughout the process. Thank you for your positive feedback!
5/5
GoogleI had the pleasure of having Mel help me in a stressful time while on the search for a property to let and all I can say is that she was so kind and amazing and really went the extra mile to help me
Thank you for your review Owen. We appreciate your kind words about our senior lettings negotiator, Mel. We are so pleased that we have been able to help you and that Mel has helped minimise the stress for you.
5/5
GoogleRemy was super friendly, helpful & informative in every way possible. Nothing but good words to say!
5/5
GoogleAmanda very professional lady,always on the time ,very nice and polite ,always answered all the question i was asking, easy to talk to,very valued worker, you very lucky to have such great worker.Big thanks to Amanda 👍👍👍 …
Dear Renata, Thank you very much for your kind feedback. We're so pleased to hear that you had a positive experience with us. At Miles & Barr, we strive to provide a high … More
5/5
TrustpilotExcellent service from Debbie
Debbie, help me through this process very well as this property was my family Home and it’s been a difficult time to sell the property. Step by step kept me informed.
Thank you for sharing your experience, Tracy. We're glad to hear that we provided you with professional support during this challenging time. Our aim is to keep you informed every step of the way, and we appreciate your trust in us. If you need anything further, please don't hesitate to reach out
5/5
GoogleHighly recommend the MA team. Due to their excellent reputation, I didn't bother with other agents and just instructed them. I was impressed with their realistic valuation and the fact that they didn't exaggerate the price of my property just to get instructed, which sadly some agents are guilty of! Kristina and Karen are a real asset to the team with their proactive approach in making things happen. In my experience, local EA's will always work harder for their clients and MA are an excellent example of this.
Thank you Shahreena, we pride ourselves in our straightforward approach fulfilling our promises. We work hard as a team and are very grateful to have Kristina and Karen in our team. Best wishes Michael
5/5
GoogleReally lovely estate agents with very friendly and knowledgeable staff. Sophia was excellent and so helpful showing us around properties in Minster, and answering all our questions.
5/5
TrustpilotThe whole process was swift and…
The whole process was swift and efficient and we were particularly grateful to Debbie Twaites for all her reassurances and useful updates. Her input was invaluable in it a stress free experience. Many thanks
Thank you for sharing your experience, Heather. We're thrilled to hear that the process was efficient and that Debbie's support made it stress-free for you. We always strive to put our customers first by providing clear communication and professional assistance
5/5
TrustpilotDebbie Thwaites was a star
Thank you for sharing your experience, Deborah. We're thrilled to hear that Debbie provided exceptional support and kept you informed during a frustrating time. We apologise for any delays in communication and appreciate your recognition of her professionalism and dedication.
5/5
TrustpilotI am receiving great communication from…
I am receiving great communication from this branch at the moment for my purchase ,they have organised a solicitor for me and kept me up to date with all that is going on,the team have been so helpful to me and would like to mention flori from this branch who has gone above and beyond for me and nothing is too much for her,she is a credit to your team
Thank you for your time in leaving us a review, we are delighted to hear your experience with us so far is exactly what we aim to deliver, with open and timely communication. Flori will be delighted to hear of your feedback too! All the best
5/5
TrustpilotVery good service from the viewing…
Very good service from the viewing agent and also those that helped initially, as well as contact/liaising/updates with Becky White throughout. I am happy with all of the help received from the team at the Ramsgate office of Miles & Barr, Grateful thanks.
Thank you, Linda, for sharing your wonderful experience with our team. We're delighted to hear that you received excellent support from our viewing agent and Becky White. We appreciate your kind words.
5/5
TrustpilotCommunication was very well carried out…
Communication was very well carried out and informed me up to date with a professional mannerfrom Rebecca gravener and assisted with the purchase always trying to get this moving in the right direction
Thank you for sharing your experience, Greg. We're delighted to hear that our communication was professional and kept you informed throughout your purchase. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotMiles and Barr have been great for me…
Miles and Barr have been great for me as a f1st time buy. All staff throughout the process have been there and very helpful I had Becky helping me through the process after buying And she has been great checking in with regular emails. Making sure everything was running smoothly
Thank you for sharing your wonderful experience, Jake. We're thrilled to hear that our team provided you with great support throughout your first-time buying journey. It's fantastic to know that Becky kept in touch and ensured everything ran smoothly.
5/5
TrustpilotVery professional staff
From the very start of selling the property, I've had no issues at all. The staff have been unbelievably helpful and have dealt with any issues that have came up in a professional manner. All the paperwork that needed to be signed, was fully explained so that you had confusion over what was happening.
We're so glad to hear that you had a seamless experience selling your property. It's great to know that our staff were helpful and explained everything clearly. We appreciate your recommendation of our branch!
5/5
GoogleI really can’t recommend Micheal Anthony’s enough. This was the second time we used them (first time we brought a property and this time we sold through them) and throughout the whole process, we were kept informed and listened to regularly. Have to say a special thank you to Kristina M who was my sales progressor- she was so helpful, pro active, consistent, friendly and really empathised with us when things became stressful (through no fault of micheal Anthony’s). She helped ensure any lose ends were tied up efficiently and the process was extremely quick thanks to her hard work. She never made me feel like my questions or anxiousness was too much and I really thank her for that. If we ever move in the future, we absolutely would choose Micheal Anthony’s again.
Thanks so much for taking the time to tell us of your experience. We always try to communicate and we are so pleased to hear that Kristina was there through the whole process. Kristina is an absolute star and always goes the extra mile to be there to keep everyone updated. All of us at Michael Anthony Aylesbury and Village Homes wish you many happy years in your new home. Kind regards Michael.
5/5
GoogleWe decided to sell our lovely home in July as we need to upgrade ourselves from 3 bedrooms to 4 bedrooms home since having 2 children and Andrew Kerr has been designated as our estate agent. I would like to say he has been brilliant all the way through the entire process providing us with all the information and assistance whenever needed. He is a great asset for the company, extremely professional, really has that "know how" factor, he is very patient and always in great mood, just gives you that confidence that all will be handled properly. Would also like to mention Ben who assisted with viewings of the property and he found our buyers (lucky them by the way as they got a great house) Kristina from sales progression team is also fantastic, she helped us a lot specially at the final stage and she got involved following up every step to complete the sale accordingly in a timely manner. We are extremely grateful for the assistance of the entire team, as every time we made a phone call they did action and tried their best. Many many thanks from all 4 of us. We are looking forward to moving into our new forever home. By the way.. Almost forgot.. After only 4 viewings we got 3 offers and we accepted obviously the highest one, which says a lot about the company reputation, therefore we highly recommend it
Thank you so much for a great review. Andrew is an integral part of our team and consistently gives 100%. We are lucky to have a team who are focused on service. Kristina is a star on sales progression and Ben is always there to help. We all appreciate you taking the time to post this review and we all want to wish you many happy years in your new home. Kind regards Michael
5/5
TrustpilotThe service received has been…
The service received has been excellent. Mel the sales progressor has kept me informed throughout the whole process. Ruben has also been amazing throughout my many viewings (sale and purchase ).
Thank you for your wonderful feedback, Miss Laws. We're thrilled to hear that Mel and Ruben provided you with excellent support throughout your journey. If you need anything further, please don't hesitate to reach out to us.
1/5
TrustpilotDATA BREACH & INCORRECT INFO
I keep being contacted in relation to a property I have not been on the tenancy agreement for since Nov 2023. Despite being told it was an error on previous occasions and records would be updated...the last communications (after I responded to an email) advised I was still on said tenancy and it would be looked into. I forwarded proof of my release from the tenany and have been advised ''we'll look to get you removed'' this has been over a week and communications have been lacking and I am completely in limbo with what's going on. This is also a blatant GDPR breach.
4/5
TrustpilotOur dealings with our property Manager…
Our dealings with our property Manager at Miles and Barr have been good. They are usually available (or if not will return your call), willing to listen, and quick to act. If they say they will investigate an issue they will.
Thank you for sharing your experience, Keith. We are delighted to know that our team has been responsive and quick to address your concerns. We strive to deliver a seamless experience through clear communication and consistent support. If you have any further feedback, please feel free to reach out to us.
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