Thomas Morris Ramsey reviews

★★★★★ 5/5

Google

Fantastic estate agency ! Very helpful, and friendly team 😊 …

Matt · 12 July 2026

★★★★★ 1/5

Google

Really disappointed with this recruitment agency. Dealt with Ricky Fullman, who whilst initially seemed prompt, was unable to answer any questions I had regarding booked interviews (didn’t seem to have any understanding over his own client), took several days to get back to me when progressing through the application process, and stopped replying to any of my messages when it suited him. No feedback was provided from my interviews and acted very unprofessionally. I would not recommend this company.

Natalie · 19 August 2023

★★★★★ 5/5

Google

I am a landlord and have used Letcheck since 2016. Since they have been unfailingly reliable and efficient, as well as inexpensive, I have no reason to look for an alternative company! The quality of the photos is good and I feel as though the inventory clerk’s comments are comprehensive and accurate. I have never had any complaints from tenants that the check in or check out reports are inaccurate. Communication with the bookings team is extremely straightforward. Would recommend.

Laura · 23 June 2024

★★★★★ 5/5

Google

We sold our house using Thomas Morris and are delighted with the service. Viewings were arranged and managed with no fuss. Communication was excellent at all stages of the sale, nothing was ever too much trouble. The staff have excellent local knowledge and experience, cannot recommend them highly enough. Julie and Joe are a credit to the company and Ali was brilliant too. Thank you all!

A · 14 April 2021

★★★★★ 5/5

Google

Joanne is always professional and helps me feel confident with my insurance policy

Tracy · 16 February 2026

★★★★★ 5/5

Google

While we havnt been dealing with Thomas Morris long in our search for a property, they are hands down the best estate agents we have communicated with in our year of searching. They are quick to respond to questions, honest, supportive and …

Nikkita · 8 October 2025

★★★★★ 5/5

Google

Kris was helpful, polite and patient throughout the whole sale of our property. I couldn't have asked for a nicer agent to look after us. Thank you!

Megan · 22 August 2024

★★★★★ 1/5

Google

Very poor candidate experience with Roberta B, chasing for feedback constantly and when responded fobbed off.

EL · 19 May 2026

★★★★★ 1/5

Trustpilot

No human connection - robotic answers

Disappointing experience. One of the agents (Holly Watkins) lost interest as soon as she saw I was £3,500 under the eligibility criteria they use (30xrent per annum), even though I clearly stated on the questionnaire that I have savings and receive benefits. Despite this, she made no effort to help or offer any alternatives. Shortly after, I received a generic reply saying the landlord had accepted another offer. It felt very automated and impersonal, like ticking boxes rather than genuinely trying to assist someone looking for a home. I expected more professionalism and effort from a lettings agency, especially when dealing with families trying to secure stable housing.

Roxana · 6 August 2025

★★★★★ 5/5

Facebook

We have had nothing but positive experiences with our use of Thomas Morris as an agent both buying and selling. Millie has been a huge support to us and is always only a phone call away for anything we may have needed. The team are friendly and professional and we are so pleased the move went smoothly. Big thank you to Millie, Lavelle and Tom from the Sawtry office!

Jack · 10 August 2019

★★★★★ 5/5

Google

Used Thomas Morris for the sale of our house, very professional and always easy to get hold of for any queries. I must give Alex a mention as she was brilliant being the go between solicitors and other parties involved in the chain. Always kept us informed and very approachable. Thank you Thomas Morris

Debbie · 23 May 2025

★★★★★ 5/5

Trustpilot

We have just completed on our house…

We have just completed on our house sale in Ramsey and Thomas Morris were awesome. They kept us updated throughout the process, were very approachable and professional. Would definitely recommend them

Julie · 3 September 2026

★★★★★ 5/5

Google

I have been really impressed with the professional service we have had from Kris and the team at Thomas Morris. We have been given information even before we realised that we needed it and the expert local knowledge has been invaluable. Excellent service!

Kirstie · 22 August 2023

★★★★★ 5/5

Google

This is an appraisal for Julie Spinks. Julie many thanks for accompanying us around the Anglian Fens, showing us around the very nice houses and listening to our quirky ways. Julie, was very informative giving us an insight into the areas new to us, helpful and a pleasurable host. Julie was by far the best agent we used in our house hunting. Kris & Chris

Chris · 29 July 2020

★★★★★ 5/5

Google

The Team at Thomas Morris have been amazing getting our home sold in a week. Thank you all so much.

Tony · 25 March 2026

★★★★★ 1/5

Trustpilot

Seriously terrible referencing process

The staff I dealt with were generally welcoming and friendly. My issue with this estate agent is their shocking referencing process. First of all the referencing process itself was literally a conversation with an AI bot on some website. I never even spoke with a real person from their so called ‘referencing team’. This AI bot they have doing their referencing checks found that my partners mum had a CCJ from six years ago (when my partner was a mere seventeen year old boy). As far as I know this should not affect us because the ccj was related to my partners mum- who would not have any part in renting the property! Following this they, *without checking with us*, immediately offered the flat we had applied for to somebody else and kept our holding deposit ‘as a forfeit for providing misleading information’ (which we didn’t even do). Yay! To my understanding you do not need to disclose that you have adverse credit just because a family member *who is not applying to rent the property* has adverse credit. Let me reiterate this ccj had nothing to do with us. We think it flagged up because it’s related to his current address as he currently lives with his mum. All they had to do was call us first and say ‘are you aware you have a ccj from 2019?’ Before offering the flat to somebody else. We could have got to the bottom of it pretty quickly. But never mind. Anyway it’s a shame because the people we dealt with up until this point were totally fine. They just need an actual referencing team (and if they do have one they need one that actually does their job) and I think it would be good practice for them to double check before offering your property to somebody else based on poorly checked information.

Caitlin · 3 July 2025

★★★★★ 5/5

Google

Sarah Mercer (mortgage advisor) was so helpful when I bought my first property three years ago that I sought her out again when looking to move. She goes above and beyond to solve even the smallest issues, and is always quick to respond to any queries. Sarah is lovely to work with, and I would fully recommend her services.

Alice · 22 August 2021

★★★★★ 2/5

Google

Not a system I would recommend to an experienced estate agent. If you've never done the job and want a system that will help you be a basic quality estate agent then this is for you. It is clearly a system written by software writers not by estate agents as it isn't intuitive and uses language that is not used in our business. There are many good things about it if you want to sit and learn how to use it, but for experienced busy agents that want a tool to enhance what they do already, it just isn't right.

Lyndon · 29 June 2025

★★★★★ 5/5

Google

Brilliant service from start to finish for my rental property in Ramsey. Everyone concerned was excellent. Sheetal, Isabelle, Chloe, Nicole, Joe and others no doubt. All companies say they take the headaches away but Thomas Morris really …

David · 8 October 2025

★★★★★ 5/5

Google

We cannot thank the team enough, especially Julie, who is so professional, friendly and proactive. Was kept fully informed of any updates, with their regular contact up and down the chain. Any issue was addressed with a calm efficiency. Would have no hesitation in recommending Thomas Morris, Ramsey. 5 star service

Wendy · 22 August 2022

★★★★★ 5/5

Google

Highly recommend Thomas Morris Ramsey. Julie and her team have been fab throughout the process of purchasing our first property. Emails and calls are answer promptly and they are always happy to help with anything you need. …

Rosie · 8 October 2023

★★★★★ 5/5

Google

Sarah Mercer (mortgage advisor) was so helpful when I bought my first property three years ago that I sought her out again when looking to move. She goes above and beyond to solve even the smallest issues, and is always quick to respond to any queries. Sarah is lovely to work with, and I would fully recommend her services.

A · 14 May 2021

★★★★★ 5/5

Google

Huge thanks to all the team at Thomas Morris Ramsey for always being there, for responding quickly and for keeping us informed throughout our recent house move. Special mention to Chris, Julie and Ali - what stars 🙂. …

Rob · 22 August 2023

★★★★★ 5/5

Google

I spoke to Julie in the sales department who could not have been more helpful when we wanted to book a viewing. She is without doubt a different type of estate agent, she actually cares about you and appreciates it's the most important purchase of your life. She offered me some fantastic advice and really helped us.

Elena · 22 August 2021