Trusted Agent profile Β· Ramsey, Cambridgeshire

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Thomas Morris Ramsey reviews

β˜…β˜…β˜…β˜…β˜… Excellent

553 reviews across 3 platforms

9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE

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Thomas Morris's office in Ramsey, Cambridgeshire, at 9 Great Whyte, is rated 4.7 out of 5 across 553 reviews on three platforms, including 470 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.8 / 5

470

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews

Every review we hold for the Ramsey office, from every platform, shown as written. First names only.

1/5

Google

Shocking referencing company. Rented privately for 8 years, only missed 2 payments during COVID which were cleared immediately. They completely messed up my referencing and miscalculated my finances multiple times, costing me an apartment. Absolute joke.

Jason Β· 16 May 2026

Agent replied Β· 16 July 2026

We’re sorry to hear you feel this way and appreciate you taking the time to leave feedback. Referencing decisions are based on the information provided during the application process and the criteria set by the letting agent/landlord. Our role is to assess the information received and provide a recommendation, with the final decision resting with the agent. We understand how disappointing this situation must have been and regret any frustration caused. If you would like us to review your concerns further, please contact us directly with your application details and we’d be happy to look into this for you.

4/5

Google

The system itself is a good system, the functionalities and options that can be utilised on it seem good so far and I believe the system is going to be valuable to the business. We had some communication barriers a long the way which resulted into delays with launch from both parties. However, with better communication, the onboarding process will have been much smoother, we have kept our old platform in the background as the manual work that is required to ensure all the data is correct on Rezi is time consuming. The onboarding team have always been present and available when needed. Love the LiveChat and all the support options available.

Nick Β· 29 June 2024

5/5

Google

I have just sold my Dad’s house and Alex, Julie and the team provided an excellent service, extremely professional and efficient. They were all very helpful and friendly πŸ™‚ …

Karen Β· 23 March 2025

Agent replied Β· 26 August 2024

Karen thank you for 5 * review of Julie & the team @Thomas Morris Ramsey

5/5

Google

The Thomas Morris team at Ramsey went above and beyond despite an incredibly difficult chain. Julie was a star, keeping me in the picture the whole way, chasing other parties (some needing more chasing than others) while keeping a high …

Sally Β· 8 October 2024

Agent replied Β· 22 October 2024

Hi Sally, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Ramsey. We wish you the best of luck and once again, thank you for choosing Thomas Morris.

5/5

Google

Amazing service and work to help you in anyway. Julie is amazing and so friendly made us feel happy with every step in our first time buyer journey

Phillip Β· 23 March 2025

Agent replied Β· 24 January 2025

Phillip, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, … More

5/5

Google

We are so pleased that we used Thomas Morris Sales & Lettings Ramsey and can't recommend them highly enough. Joe was very approachable and kept us informed of developments every step of the way. If he ever wasn't available, other team members were quick to act as needed. We had one sale fall through, but Joe and the team were so supportive and proactive in finding a new buyer. We really felt they were with us throughout the whole process which made it so much less stressful than it could have been.

A Β· 15 March 2021

Agent replied

Hi There Chris - I'm so pleased that Joe and the team at Ramsey were able to find you another buyer. Thanks also for the 5 Star review!

5/5

Google

Extremely helpful throughout the process so far. A great deal of time spent by Jurga showing me properties for the full afternoon, allowing me to easily compare and contrast properties easily. Julie has been super helpful and very …

Kathryn Β· 8 October 2024

Agent replied Β· 22 October 2024

Very much appreciate the 5 star review Kathryn

5/5

Google

Sheetal was incredibly helpful during the handover at the end of my tenancy, making sure the process was smooth and amicable for both myself and the landlord.

Dan Β· 23 March 2025

Agent replied Β· 24 March 2026

It is good to hear that Sheetal dealt with this efficiently - i will make sure your comments are passed on.

5/5

Google

Excellent service. Joanne is invaluable - thanks for all your help.

Sam Β· 16 June 2026

5/5

Google

Thomas Morris Ramsey are the best. We viewed the house in February 2023, put in an offer and now moving in after only 2-3 months. Highly recommend! Special thanks to Julie, who showed us the house and dealt with the purchase. We can’t thank you enough. I was always able to reach you, and you are super efficient :)

Kim Β· 22 August 2023

Agent replied Β· 29 July 2023

Thanks Kim. We really appreciate your thoughts and recommendation. Julie and the team will be delighted with your comments.

5/5

Google

I would highly recommend the Ramsey branch, Rob, Julie and Jurga are so professional, helpful and very approachable, I always felt comfortable with any questions I needed to ask, was never judged or dismissed, they went above and beyond. Thank you

Emma Β· 23 February 2026

Agent replied Β· 24 March 2026

Thank you for your recommendation and 5 star review Emma, the team at Ramsey always try to go the extra mile for their clients and will be delighted that you recognise their efforts

5/5

Facebook

Massive thank you to Sarah, Sean and Joe at Thomas Morris Ramsey. We have just completed on our first house and couldn’t be happier with the service they all provided. Thank you Sarah for making a daunting process easy to understand and uncomplicated. Also thanks to Sean and Joe for helping us find a new house when our prior house with another estate agent fell through. You really showed us the service a great estate agent provides! Thank you all. I will be recommending you every chance I get.

Karen Β· 16 December 2020

Agent replied

Thank you for that Karen!

5/5

Google

Sean at TM in Ramsey has been amazing throughout this whole process. His customer service is second to none, hes honest, friendly, has kept me updated and answers all my questions quickly. When I lost all hope in selling my place he came out the next day to have a chat and gave me options that I never knew were available, and gave me so much more confidence in moving. Its a stressful process to buy and sell a property and he has done everything he can to make it a smooth and easy ride. Cannot recommend enough.

Suzanne Β· 20 November 2020

Agent replied Β· 20 November 2023

Hi There Sooz M - BIG Thanks for such a detailed review. Sean will be delighted!

5/5

Google

Received an excellent service from Embracefs and Sarah Mercer was very helpful.

Ludwig Β· 23 August 2025

Agent replied Β· 24 March 2026

Thank you Ludwig for your kind words and 5 star review. We are very proud of what Sarah does and the service she offers to our clients

5/5

Google

The Thomas Morris (Ramsey Team) have been superb in helping us to buy our new house and sell the existing one. I cannot recommend their services highly enough. Very friendly, personable, helpful and professional people and a pleasure to know.

Dean Β· 23 February 2026

Agent replied Β· 24 March 2026

Dean, thank you so much for your 5 star review and recommendation of our team in Ramsey. They will all be delighted that you have recognised their hard work and support in helping you find your new home

5/5

Google

Sheetal has been extremely helpful in the process of ending a tenancy and getting the checkout and deposit sorted out. I fully recommend this branch!

Bruno Β· 23 March 2025

Agent replied Β· 24 March 2026

Great to hear Sheetal has been helpful to you. Thank you for providing a 5 star review.

5/5

Google

Very professional and friendly service. Couldn’t believe how quickly and simply our house sold

John Β· 26 August 2026

Agent replied Β· 27 August 2026

Thanks John, appreciate your kind words

5/5

Google

I used Embrace Financial as my mortgage advisor when I purchased my first home. Sarah Mercer was so lovely! She really is such a helpful person and the process went so smoothly. Thank you again Sarah and Embrace Financial!

Johanna Β· 22 August 2024

Agent replied Β· 20 November 2023

Thanks Johanna - we love Sarah too! We appreciate your review as will Sarah and the team at Ramsey.

5/5

Google

Julie has been great with helping me to find a property. She was very informative, friendly and found me a lovely property 🀞 …

Catherine Β· 23 March 2025

Agent replied Β· 22 October 2024

Thank you so much Catherine for taking the trouble to give a 5 star review for the service received from Julie our Ramsey Branch Manager, she and the whole team will be over the moon

5/5

Google

Helpful, friendly and reliable. Great service so far

Sharon Β· 29 September 2026

Agent replied Β· 30 September 2026

Thank you Sharon, much appreciated

5/5

Google

Sean at TM in Ramsey has been amazing throughout this whole process. His customer service is second to none, hes honest, friendly, has kept me updated and answers all my questions quickly. When I lost all hope in selling my place he came out the next day to have a chat and gave me options that I never knew were available, and gave me so much more confidence in moving. Its a stressful process to buy and sell a property and he has done everything he can to make it a smooth and easy ride. Cannot recommend enough.

Suzanne Β· 14 March 2020

Agent replied

Hi There Sooz M - BIG Thanks for such a detailed review. Sean will be delighted!

5/5

Google

Absolutely superb service from Joe and Julie at the Ramsey office. Took all the responsibility for marketing, contact with potential buyers, viewings etc. We literally didn't have to chase a thing. Joe went above and beyond, providing advice and support to us as we haven't sold a house before and haven't bought one for 25 years. If you are looking to sell a property in the Ramsey area, be nice to yourself and use these guys!

A Β· 14 April 2021

Agent replied

Hello Alex & Ben - What a lovely review and recommendation... THANKS!

5/5

Google

Absolutely superb service from Joe and Julie at the Ramsey office. Took all the responsibility for marketing, contact with potential buyers, viewings etc. We literally didn't have to chase a thing. Joe went above and beyond, providing advice and support to us as we haven't sold a house before and haven't bought one for 25 years. If you are looking to sell a property in the Ramsey area, be nice to yourself and use these guys!

Alex Β· 8 April 2021

Agent replied

Hello Alex & Ben - What a lovely review and recommendation... THANKS!

5/5

Google

We have found Julie, Kris and the team at Thomas Morris Ramsey very helpful and professional. They are always available to talk to and have a depth of experience which we found very useful. Would definitely recommend them.

Elizabeth Β· 22 August 2024

Agent replied Β· 20 November 2023

Thanks for your recommendation Elizabeth - I'm glad that you were so impressed with the Ramsey team.

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Questions about Thomas Morris Ramsey

How many reviews does Thomas Morris Ramsey have?

Thomas Morris's Ramsey office has 553 reviews across three platforms: 470 on Google, 71 on Facebook (across the whole business), 12 on Trustpilot (across the whole business).

What is Thomas Morris Ramsey's rating?

Thomas Morris Ramsey is rated 4.7 out of 5 across all 553 reviews, and 4.8 out of 5 on Google from 470 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's Ramsey office?

Thomas Morris Ramsey, 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE.

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