John Hills Ramsden Heath reviews

Hi Michael, Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with Nikita & Rightmove. Thanks, Rightmove

Hi Mark, Thank you for taking the time to share your experience. We’re really sorry to hear how frustrating this has been, especially after spending so much time speaking with us. We understand how disappointing it is when you’re unable to log in despite trying multiple browsers and following the advice given. We can see that you’re already liaising with our Tech Care specialists, who are best placed to investigate this further. Please be assured that the issue is being taken seriously, and we appreciate your patience while they continue to work towards a resolution. Thank you, Rightmove.

Hi Lewis. Thank you for taking the time to leave us a five star review.We're so pleased to hear you had a great experience with one of our specialists, and we'll be sure to pass your feedback on to them. If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.

Hi Albie, Thank you for taking the time to reach out and for providing your feedback. We are sorry to hear you are experiencing this issueCan you please get in touch at talk-to-us@rightmove.co.uk or 01908 712300? We can help troubleshoot this for you to prevent this from happening. Thanks, Rightmove.

Good Morning Christopher, Thank you for taking the time to leave us a review.We want to look into this further for you, so that we can do this please can you send us an email to talk-to-us@rightmove.co.uk.Please send over any feedback or suggestions to this email and we can consider this for future updates to the website. We look forward to hearing from you.Many thanks,Rightmove

Thank you for the review! We're thrilled to hear the issue you were experiencing was resolved. For any additional feedback or assistance, please email us at talk-to-us@rightmove.co.uk or call 01908712300. Thank you, Rightmove.

Good Afternoon,Thank you for taking the time to leave us a review! I'm happy to hear you had such a good experience and I will be sure to let Emma know!Please do not hesitate to reach out if you need anything else!Many thanksRightmove

Hello, Thanks so much for taking the time to leave such a lovely review for our colleague Rachel. Rachel really does give service with a smile and we are glad that was so contagious it left you with one too. We really value good customer service and we will pass your feedback on to Rachel and her manager.Good luck in your new home.Best WishesBeth

Hi John, Thanks for taking the time to leave a review. I am sorry to hear of the problems with your account and saved properties. We can look into this for you. To do so, I would recommend either contacting talk-to-us@rightmove.co.uk or giving us a call on 01908 712 300. Many thanks, Rightmove.

Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

Hi Chris, Thank you for taking the time to raise your concerns.If possible, I would ask you to contact landlords@rightmove.co.uk - the team have been made aware of this review and will be happy to help you further.Thank you,Rightmove

Hello and thank you for getting in contact with us.Here at Rightmove, we are the advertising website for Estate and Letting Agents and as a result we don't have any direct involvement with the selling or renting process of properties as we aren't an Estate Agent ourselves.If you are not happy with how an estate agent has dealt with your enquiry, in the first instance, I would recommend raising a complaint to your estate agent so that they’re aware of this and have the opportunity to look into this for you.If you would like to discuss this further, please contact us on 01908 712 300.Many thanks,Rightmove

Hello, We really appreciate you taking the time to share your feedback. If you haven't done so already, please can we ask you to reach out to us at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300 so that we can discuss this and assist you further where possible. Many thanks, Rightmove

Hi Ardit,Thank you for reaching out to provide valuable feedback, we are very sorry to hear of the issues you have experienced with Rightmove.We pride ourselves on fast and helpful service and we apologize if this has not been the case.In order for rightmove to investigate your issues, we would need further information from you to locate your reference.Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for and we will endeavor to carry out a full investigation on the issues you have experienced.Best WishesRightmove

Hello,Thank you for taking the time to leave us a review. I am sorry to hear of your recent experience with our referencing team.We would like to investigate this further for you, so that we can do this, please can you send an email to RLTcomplaints@rightmove.co.uk.We would need further information from yourself to locate the reference and ensure we improve our service where possible or give you the clarity you need to understand any requests or decisions made in relation to your application.Many thanksBeth

Hello Kea,Thank you for taking the time to leave us a review. I am sorry to hear of your experience, it certainly sounds like we may have not lived up to the standards we set when supporting people applying for a rental property.Our staff are trained to approach every application with a human approach, taking into account personal circumstances of each and every applicant and working with them and the agent to get the best resolution. It is possible that due to the complexity of your reference that we weren't able to carry out the reference as seamlessly as we would have hoped.We would like to investigate this further for you, so that we can do this, please can you send an email to RLTcomplaints@rightmove.co.uk.We would need further information from yourself to locate the reference and ensure we improve our service where possible or give you the clarity you need to understand any requests or decisions made in relation to your application.Many thanksBeth

Hello Kea,Thank you for taking the time to leave us a review. I am sorry to hear of your experience, it certainly sounds like we may have not lived up to the standards we set when supporting people applying for a rental property.Our staff are trained to approach every application with a human approach, taking into account personal circumstances of each and every applicant and working with them and the agent to get the best resolution. It is possible that due to the complexity of your reference that we weren't able to carry out the reference as seamlessly as we would have hoped.We would like to investigate this further for you, so that we can do this, please can you send an email to RLTcomplaints@rightmove.co.uk.We would need further information from yourself to locate the reference and ensure we improve our service where possible or give you the clarity you need to understand any requests or decisions made in relation to your application.Many thanksBeth

Hi Tinashe, Thank you for reaching out to provide valuable feedback. We are very sorry to hear of the issues you have experienced with Rightmove. We pride ourselves on fast and helpful service, and we apologise if this has not been the case. In order for me to investigate your issues, we would need further information from yourself to locate your reference. Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for, and we will endeavor to carry out a full investigation into the issues you have experienced. Best Wishes Rightmove

Good morning Toni,Thank you for leaving a 5 star review! It's great to hear Jade was able to help with the issue you were experiencing, we'll be sure to pass this feedback on to her.If there's anything else we can help with, please reach out to talk-to-us@rightmove.co.uk and the team will be happy to help.Many thanks, Rightmove

Hello Steven,Thanks for taking the time to provide some valuable feedback on your personal experience applying for properties to let. We are really sorry to hear of the issues you have experienced given your personal circumstances, its always really disheartening to hear about anyone's struggles getting a property. At Rightmove Landlord and Tenant Services, we ensure our application forms only gather factual information and we only base our reports on a tenants ability to meet our criteria including affordability, credit information and previous tenancy history regardless of their personal circumstances to prevent any discriminatory practices. We do also train our staff to work with all of our applicant's undergoing referencing to support the best decision for both potential tenants and our letting agents. We issue our final reports to reflect the most accurate and fair information we can gather. As well as out practices, the insurance providers that Rightmove Landlord and Tenant Services work with do accept applicants that are unemployed, we are unable to comment on qualifications of the many insurers available on the market for rentals or which provider letting agents or landlord choose to insure their properties with. We would be happy to work with you and the letting agent you choose to apply with to understand your circumstances as best we can. Simply contact a member of our team once your application form has been submitted via telephone on 0191 2560920 for any future properties applications with us. Thanks

Hello Ryan, Thank you for taking the time to leave us a 5-Star review. I will be passing your feedback over to Megan and her team, so they are aware.If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove

Hi, thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy home hunting! Thanks, Rightmove

Hi, thanks so much for leaving such a nice review. I have passed this along to Cheryl, it's lovely to hear that Cheryl was able to help.If there's ever anything you need, please get in touch again.Many thanks,Rightmove

Hi Tracey, thanks for taking the time to leave such a nice review, it is so lovely to hear.I have passed this along to Stephanie, don't hesitate to get in touch again if there's ever anything we can help with.Many thanks,Rightmove