John Hills Ramsden Heath reviews

Hi Simon,I’m really sorry to hear you’ve had a negative experience when being referenced by the Van Mildert team. Please get in touch so that we can discuss this further.The questions we ask throughout our referencing process are to enable our clients and their landlords to make a well-informed decision on whether to proceed with a tenant. If they seem irrelevant or not applicable to you, I can only apologise, but we base our referencing criteria on helping our clients find tenants that are going to be able to pay their rent on time each month.While we certainly care and certainly want to ensure that all of the prospective tenants who are referenced through us have a great experience, we ultimately do not have control over whether or not our clients, or their landlords, choose to proceed with your reference. I appreciate that this is an incredibly frustrating experience for you, and if you would like to discuss this further, as mentioned, please get in touch with our referencing team, or email us direct at: customerservice@vanmildert.net where we can provide you with more feedback on your reference.Edit: I’m sorry you feel that we do not care about tenants, but we absolutely do. Our referencing team make us inexplicably proud every day for their service and their dedication to providing an excellent experience to applicants. We reference thousands of applicants every day and unfortunately, we cannot pass them all. We also cannot make the decision to proceed with a reference for our clients or their landlords, that is, as explained, their decision. Please get in touch and I’ll be happy to discuss this in more detail!Kind regards,Van Mildert

Hi Rosie, we think Lewis is pretty spot on too! We're so glad he was able to help you and are very grateful you took the time out to leave such a kind review about our colleague :)

Hello Spencer Bullard, Firstly thank you for taking the time to reach out and provide feedback on your experience with us. We would like to apologise for the issue you have been and are experiencing at current. We value good customer service very highly at Rightmove and it’s upsetting to hear we’ve not met the high expectations we set. We take all feedback very seriously and aim to provide a great service to all as well as acknowledging where it is we need to improve. During what is a very busy period for us we can only apologise you’ve had to experience high wait times. We would love to discuss this further with you and see how we can continue to improve our service for you in the future. Please could we ask for you to get in touch with us directly to share some additional details on your experience via email so we may arrange a call together. Contact details: Lauren.Allen@rightmove.co.uk Kind regards, Lauren

Hi Jaques, We’re sorry to hear you’ve had a negative experience when using Van Mildert’s services and that you may disagree with a decision we have made to accept or decline your application for a tenancy.Our aim is to accurately report your financial situation, ability to pay a certain level of rent and your rental history to your letting agent. If you feel that we haven’t done that please email us as customerservice@vanmildert.net and we will be delighted to investigate this for you further.Kind regards,The Van Mildert Team.

Hi Calista, thank you so much for taking the time out to leave such a positive review of Van Mildert! Our marketing team would love to chat to you about being a first time renter and leaving a review, and would love to get in touch with you to chat, if you're open to it! If so, please email customerservice@vanmildert.net and we can pass it on to the team :)

Hi Wayne. Thank you for taking the time to leave us a five star review.It's fantastic to hear that you received prompt and helpful service. It sounds like you had a really positive experience with one of our specialists and we will ensure that your feedback is passed over to them. If there's anything we can do for you in the future, please let us know.Happy home hunting.Many Thanks,Rightmove.

Good afternoon, Thank you for leaving us a 5 star review and we're glad to hear Cheryl was quick to respond and help with your query. We'll be sure to pass this feedback on to her.Please don't hesitate to reach out if there's anything else we can help with or if you have any further feedback.Many thanks, Rightmove

Thank you so much for your kind review and comments about Danielle!

Good Morning Adam,Thank you for taking the time to leave us a review. I'm glad to hear that you had a good experience and I will be pass this along to Katy!If you need anything else, please do not hesitate to reach out to us!Many thanks,Rightmove

Hi Tomos,Thank you so much for getting in touch and leaving such a kind review about Donna! We think the world of Donna and are so pleased to see that she has made an impact on you enough to leave a review!We've passed on your kind words to Donna, and believe it made her Monday just as much as it made ours.Take care, and if you do need any further support, please feel free to get in touch.Kind regards,Jenny

Hello,Thank you for your 5 star review.We're so pleased to hear that Caz was so helpful and you felt she was enthusiastic with her response. Your lovely feedback and comments will be shared with her.Please get back in touch if there's anything we can do to help in the future. You can always give us a call on 01908 712300 or send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

Hi Ian,Thank you for your review.We're sorry to hear that you're seeing incorrect properties in your results. This is something our specialist Data Quality Team can investigate for you and get in touch with the advertising Estate Agent to discuss it further.We can see we've shared with you the direct email address for our Data Quality Team and asked you for some example properties you've come across so that the team can look into this further. The team do need to know the details of the properties that you've seen advertised incorrectly in order for them to be able to investigate and take appropriate action. We're sorry if there's been any confusion caused with the request of these examples.If you'd like to follow up on this, please don't hesitate to reply to our specialists email requesting for these details or, alternatively sending them directly to dataquality@rightmove.co.uk.Many Thanks,Rightmove

Hi Kim,Thank you for your 5 star review and feedback.We're so pleased to hear you received such excellent service from Caz and that she was helpful and efficient. It sounds like you had a really positive experience with her and we'll pass your comments on.Please let us know if we can help with anything moving forward. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

Hi Graham,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear about the great experience you had with our specialist team and that your query was resolved so quickly.If there's anything we can do to help in the future, please don't hesitate to get in touch with us.Happy home hunting.Many Thanks, Rightmove

Hi Mrs Pauline Selby,Thank you for your review. We have shared your feedback with our specialist teams to take into consideration, we can't guarantee anything but our teams read all feedback sent to them. Many Thanks,Rightmove.

Hello Sue, thank you for taking the time to leave us a review - it's lovely to hear your feedback. I'm so glad that you had a positive experience with the referencing process - we are always looking for ways to make moving home easier. Best wishes, Rightmove

Hi Sheila,Thanks for the lovely 5 star review. Were pleased to hear Jamie was very helpful, we will pass on your feedback. Please get in touch if we can help in the future. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy Home Hunting. Many Thanks,Rightmove.

Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove

Hi, thank you for taking the time to leave us a review. If you have any further feedback or would like to get in touch, please do send us an email at talk-to-us@rightmove.co.uk and we'll be happy to help. Thanks, Rightmove

Hi,Thank you for reaching out to provide valuable feedback, we are very sorry to hear of the issues you have experienced with Rightmove Landlord and Tenant services. We pride ourselves on fast and helpful service and we apologise if this has not been the case. In order for me to investigate your issues, we would need further information from yourself to locate your reference. Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for and we will endeavor to carry out a full investigation on the issues you have experienced. Best WishesRightmove

Hi Penny,Thank you for taking the time to leave such a wonderful review about our colleague Hannah - we really do appreciate your kind comments and are so pleased she has been able to help you today!Kind regards,Vicki

Hi, thanks for leaving a 5 star review - it's great to hear you had a good experience. We love hearing your feedback and suggestions, it's how we make Rightmove better. Happy home hunting! Thanks, Rightmove.

Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your personal experience with Charlie & Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove