John Hills Ramsden Heath reviews

★★★★★ 5/5

Trustpilot

Megan was incredibly helpful

Megan was incredibly helpful, attentive and polite. We were busy with the move so it wasn’t always a perfect time to talk, she called back at the time we agreed and we got everything sorted in a 10 minute call.

Customer · 14 September 2021

★★★★★ 5/5

Trustpilot

Efficient and quick to respond

Efficient and quick to respond. Helpful & professional

Wainwrights · 29 January 2026

★★★★★ 1/5

Trustpilot

Disgusting

Giving them a 1* star review because of their corrupt little sub-company 'HomeViews'.

Jamie · 16 December 2025

★★★★★ 1/5

Trustpilot

Having taken the time to point out to…

I have in the past taken the time to point out to Rightmove that by displaying the date that a property comes onto the market that it benefits the "Buyer" and not the "Seller". Imo the longer it is [showing] that it is on the market then the "Buyer" thinks that they can knock [more] off of the price. By continuing with this policy and ignoring my point it proves that they are engineering sales in favour of the "Buyer" and not the "Seller" who is their customer ! Ok guys, just to prove a point; our property has been taken off of the market, which leaves me thinking that without your "Sellers" - you just don't have a business. Whilst I realise that one property will not make any difference, you might wish to show some business loyalty to those who are providing you with a living.Then we have this......"Reply from Rightmove2 hours agoGood afternoon John,Thank you for getting in contact.All residential property listings on Rightmove have an added on date to show users of the site the date the property came to market. I want to assure you that this isn't something we have done as preferential treatment, but so we can be transparent about the listing history of the property.Many thanksRightmove"Thank you but why do [you] feel the need to be (so called) "transparent" when it is not a request of either a "Buyer or a Seller"? Buyers will make all the necessary checks on a property, as such, the way that you list properties are detrimental to the "Seller" which may incorrectly indicate something is wrong with a property which may not be the case. In light of that, a property concerned might not even get a viewing due to a perception that something is wrong. With respects your business is surely there to "Sell" and not create problems.

John · 7 October 2022

★★★★★ 1/5

Trustpilot

We are agents advertising with…

We are agents advertising with Rightmove, we have a total of 95 properties advertised with them.They have just put up our monthly fee with them from £3360 to £5290, we have been using them for 4 years and in this time we have had over 6 accountants manager, they do not call to discuss, they do not listen!Because of their size, we have to use them, I think they offer their clients ( estate agents ) a very poor deal compared to Zoopla or Onthemarket or even Boomin

Rollo · 5 October 2022

★★★★★ 1/5

Trustpilot

Full of scammers and no support…

Full of scammers and no support providedI found a rental property on right move, went for a viewing and proceeded to put in an offer. Everything seemed typical as I’ve moved flats a number of times in the last few years so I completed referencing with through the agent listed on rightmove, signed a tenancy agreement and paid a deposit and partial rent ahead of the move in date.The listing turned out to be a scam and I reported it to action fraud and my bank. Upon reporting to rightmove, they provided zero support and refused to take any accountability for the scammers that used their supposedly ‘legitimate’ platform to facilitate their scams. Avoid using it at all costs and be aware that you could fall prey to a scam if you use rightmove as scammers are rife on the platform!!!

Damisola · 28 October 2024

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful! Quick on the answers i needed and they provided me with services to make my life easy and safe in the new home! Thank you Rhea Thomson!

Cosmin · 13 January 2023

★★★★★ 5/5

Trustpilot

First class service from Megan

It was a long and detailed procedure but Megan made it easy to follow with her personal and professional approach. Highly recommended 👌

David · 18 July 2023

★★★★★ 1/5

Trustpilot

The valuations on this website are…

The valuations on this website are useless.I happened to check house prices in my area just to compare with information on Righmove for an area I was interested in. That area showed a dramatic decline in values over the last year. When I checked the local area I found a similar level of decline - 59% in the last year. Very few properties come on the market around here so I was surprised that Rightmove showed an average of £175,000. When I looked closer I could see it was based on one sale of a leasehold flat. The last house to sell was showing as £330,000 - three years previously. The people who bought that house spent over £500,000 on restoring and extending it. It is probably worth more than a house on an adjoining street that sold for £625,000. The point is that the figures Rightmove give are pure fantasy. If they are not prepared to make the effort of understanding local markets they should stop misleading people

Andy · 8 September 2022

★★★★★ 1/5

Trustpilot

Discriminate against anyone who's been on sick pay, no matter circumstances

Our own letting agent was happy to rent to us, Rightmove, the system they used, wasn't. My partner was off sick for a few months and had to go onto sick pay; he told his letting agent and arranged a repayment plan with them ahead of time, and was all paid up again after a total of about 3 months. Letting agent were really pleased, had no issues with it whatsoever, and he paid them a month's rent in advance as a thank you/ good faith gesture. They said they'd have him back as a tenant any time, and we made arrangements to move into a new place together.Rightmove hated this when we tried to move somewhere else. They insisted he couldn't be trusted with rent and had to pay 12 months (nearly 6 grand) up front in order to secure the place we wanted.We earnt more than enough to cover rent each month, had a combined income that was 20k over the required amount, both in full-time employment, and offered a guarantor on top of this. Landlord and agent for new property perfectly happy with this, but Rightmove once again wasn't.My partner had been suicidal, took time off to recover, and his reward is Rightmove telling him that, despite doing everything right, he's not fit to rent anymore.Edit: Contacted Rightmove, after lots of emails and calls going unanswered I got told there was nothing they could do and there's no way to a case by case review.

Sophia · 30 August 2022

★★★★★ 3/5

Trustpilot

Not too bad on the whole

Not too bad on the whole.

Ddudesfun · 5 February 2026

★★★★★ 1/5

Trustpilot

I have emailed and tried to call right…

I have emailed and tried to call right move quit a few times now but not getting any response. My partner is Ukrainian, receives universal credit (I work full time) but because she doesn’t have a credit history, she cannot be taken into consideration. The council has offered to be a guarantor for us but they won’t accept this either. Still no response to my emails. I know a lot of Ukrainian families are going through the same thing. Is right move going to update their box ticking protocol?

Yeb · 22 August 2022

★★★★★ 1/5

Trustpilot

I am a new business and was going to…

I am a new business and was going to use Right move as a platform for rentals and sales. I called them earlier in the week and no one has called back. I sent an email and also spoke to a guy and left my details. Its weird looks like they don't want any new business.Might have to go to Zoopla and see what they can do for me.

Mark · 19 August 2023

★★★★★ 5/5

Trustpilot

Very helpful and easy

Eve called me on the phone and was nothing but helpful and professional. She listed all the options for insurance over the phone and even sent me insurance documents so I'm fully aware of what to expect.Thanks Eve.

Dan · 14 October 2021

★★★★★ 5/5

Trustpilot

My query was dealt with promptly and…

My query was dealt with promptly and efficiently.

Thelma · 16 January 2026

★★★★★ 5/5

Trustpilot

I spoke with Michael regarding some…

I spoke with Michael regarding some confusion I had with the application process. I found him to be incredibly kind and professional while dealing with the matter, which I really appreciated. He took time to explain anything I was confused about and reassured me that it was no trouble at all. It was refreshing to speak to someone who treated me with respect and if I have any further problems I will be specifically requesting his assistance in the future. Cheers.

Tom · 2 July 2022

★★★★★ 1/5

Trustpilot

My friends used rightmove before and…

My friends used rightmove before and recommend it. But now it became right worst. I passed reference one and with the same information in less than a month a lady stated my application. Under estimating her colleague job. But the worst part she demande so much, I have 4 jobs for the last 4 years. And ended up that I did not fail. Because my information is genuine but I lost the property the landlord was tired of waiting. I am sure that eventually their will loose business. However this lady is she is not very professional. Terrible. Horrible service I am being very honest with this review.I have noticed they will cover up this negative review with fake good reviews

Juli · 24 June 2022

★★★★★ 5/5

Trustpilot

Incredible Service

We were passed through to Rightmove for a referencing check for a house, the whole process was EXTREMELY simple, quick & easy, no issues at all. Solid 10/10 service. A few days later we received a call from Eve regarding Home Insurance, Eve set us up with a very competitive and perfect for us Home Insurance policy for what seems like pence! Very cheap and very happy with the service. Eve has fantastic customer service skills, is prompt and attentive with all matters and questions, she’s doing an incredible job! Give that lady a pay rise, it was an absolute pleasure to speak with her, thank again Eve!

Hannah · 24 June 2022

★★★★★ 5/5

Trustpilot

Excellent experience

Excellent experience; all questions and issues were properly addressed.Use Rightmove for the first time.It has been effective and generally satisfying to work with "Elitsa Garbeva" while gathering my references, she was incredibly kind and understanding.I appreciate all of your time and work in guiding me through this process as a first-time applicant for a rental.Much appreciated-😊Thank You "Elitsa Garbeva"Regards, Isphah Ashraf & Saul Akram

Isphah · 20 November 2023

★★★★★ 5/5

Trustpilot

Lewis Henderson a credit to Rightmove

I have been dealing with an extremely difficult and sensitive situation on behalf of my 85 year old father, whom has found himself in rented accommodation. I had the pleasure of dealing with Lewis Henderson an agent of Rightmove, his professionalism, empathy, and help was second to none, a true credit to his company and a man who will go far in his professional life.

Julie · 26 October 2023

★★★★★ 5/5

Trustpilot

Laura was very helpful when the initial…

Laura was very helpful when the initial information was sent there was an error (not on her part) but was able to resolve the same day and when following up I also found her to be very efficient.

Sam · 15 July 2021

★★★★★ 1/5

Trustpilot

Very disappointed! They dont get back to you

I am very disappointed with Rightmove their customer service team just does not get back to you, I have been emailing them for over a week now as there is an error on my house description on their site and no one gets back to you at all! I must have sent over 30 emails plus my estate agents have been emailing them and calling them too with no avail. Does anyone know a number I can contact them on as I am getting really fed up with the situation.

Mussygal · 16 June 2022

★★★★★ 4/5

Trustpilot

Now understandS

Now understand, was told to put my search criteria into your site!Will re-visit in the next day or so, and use differently.Saved loads of frustration and time, and BTW, South Africa is just too far to make a visit!Have a lovely evening.KR Trisha Leach

Trisha · 7 November 2019

★★★★★ 5/5

Trustpilot

I can highly recommend rightmove…

I can highly recommend rightmove referencing they do not delay and are very responsive. I would also like to thank Nikita for dealing with my queries in such a courteous and polite manner.

Pat · 19 April 2022