Every review we hold for the Ramsbottom office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rent my property through Charles Louis, Leila and the team are all extremely professional and I feel confident that my property is being managed as it should be. I would recommend anyone thinking of letting property to use Charles Louis and their full service for peace of mind
Nichola · 24 August 2023
★★★★★ 5/5
GoogleVery happy with the service we received. Leila was very responsive and steered the sale through a few challenges to a successful resolution! Pleased to recommend this company.PositiveResponsiveness
Philip · 24 August 2022
Agent replied · 23 August 2024
Thank you so much for your patience and grace throughout the sale. It was a pleasure working with you
★★★★★ 5/5
GoogleAbsolutely brilliant - great service - sold within a few days of going on the market. James/Zoe and the team have been great. Highly recommended.
Brendan · 24 August 2022
Agent replied · 23 August 2024
Thank you for your review and look forward to your continued business
★★★★★ 5/5
GoogleOoh these are a right lovely bunch! Couldn't be happier with the service we got from James, Zoe and Leila at Charles Louis. From the moment we met them we knew we'd chosen the right agent. They took the stress out of selling our house and actually made it quite fun. Zoe even ran the hoover round our house before a viewing when I couldn't be there (she did a cracking job of that too). The only criticism I have is about James' hair. It's so gorgeous and full of volume that it sometimes makes it hard to concentrate on what he's saying.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 24 August 2021
Agent replied · 23 August 2024
Hi Mike thanks for your review I’m surprised you didn’t mention my bright and beautiful hair 😜 hope you’re well and miss our chats speak soon zoe ☺️🏡 …
★★★★★ 5/5
GoogleI've just exchanged contracts on the sale of my home with Charles Louis. They been great from start to finish, accompanying all my viewings and always giving me feedback promptly. After a few viewings and no offers they suggested a different marketing technique and once that was in place, an offer was forthcoming very quickly which I happily accepted. From that point on Leila chased my sale weekly and updated me constantly, nothing was too much trouble for her. From accepting the offer to exchange its been 8 weeks, the whole process seamless and straightforward and I couldn't be happier. Would definitely recommend. Thank you
Ian · 24 August 2021
Agent replied · 23 August 2024
Good luck for the future 🤗🏡 …
★★★★★ 5/5
GoogleWe recently purchased a house through Charles Louis and from the first viewing Zoe and James gave us a masterclass in customer service. Trust me when I say if you want to sell your house this is the team you need! They kept us up to date and were very responsive to queries despite us not being their client. Needless to say next time I move I will be using them, and recommending them to my family and friends.PositiveResponsiveness, Professionalism
Elizabeth · 24 August 2021
Agent replied · 23 August 2024
Thank liz hope you and family have settled in well take care x
★★★★★ 5/5
GoogleMy company carries out a lot of work for Charles Louis, and I have to say they’re the best agent and team we’ve worked with. If you’re looking for a trustworthy and reliable team, I’d highly recommend using Charles Louis.
Harry · 5 November 2025
★★★★★ 5/5
GoogleCompleted my property purchase with Charles Louis Homes last week! Brilliant service from start to finish. Helen was absolutely amazing, her professionalism and going out of her way to ensure sale is completed.
Jawad · 25 April 2024
★★★★★ 5/5
GoogleService from both Zoe and Jamie was second to none nothing was too much trouble for them all promisis were kept throughout this proses which made it a smooth transition
Alison · 24 August 2021
Agent replied · 23 August 2024
Thank you and take care 🏡🥰 …
★★★★★ 5/5
GoogleI cannot recommend Charles Louis highly enough!
James & Zoe have been fantastic from start to finish, their level of professionalism & knowledge exceeds all expectations.
They were on hand throughout to answer any queries and offer advise.
Our sale was completed Smoothly within 12 weeks & Charles Louis kept in regular contact throughout.
I have already recommended Charles Louis to family & friends.
thank you again To James & Zoe for all your assistance.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 24 August 2021
Agent replied · 23 August 2024
I hope you are very happy in your new home 🏠 thank you and take care …
★★★★★ 5/5
GoogleI recently sold a house through Charles Louis. Just completed last week. The experience I have to say was excellent. Nothing was too much trouble. I would have no hesitation on recommending their services, especially if you want great service !
Steven · 13 October 2025
★★★★★ 5/5
GoogleSecond time I have used Charles Louis for Insurance and found Becky to be fantastic. She works hard to find a product at a good price to cover the required, this has completely taken the hassle away for me. The process could not have been easier, or better value. I would use again - Thank-you!
Also great for mortgages, I have used previously and would use again.PositiveResponsiveness, Quality, Professionalism, Value
DJ · 24 August 2022
Agent replied · 23 August 2024
Thank you for your review all the best and we are here to assist in future
★★★★★ 1/5
GoogleGood luck if you rent from these.
Stephanie · 11 July 2026
★★★★★ 5/5
GoogleBrilliant service from all involved. Recently bought our new property from Charles Louis and Helen and Kirsty helped us every step of the way. Fully recommend to anyone selling or buying a new property off them. Thank you
Adam · 1 October 2024
Agent replied · 23 December 2024
Thank you for your kind review and hope you have settled in well and are very happy in your new home. All the best for the future from Zoe and all the team at charles louis
★★★★★ 5/5
GoogleWhat a team! It was a pleasure both selling and buying through Charles Louis Homes. From the initial connection, all the way through to completion, we felt guided, valued and in safe hands. Really nice, professional people who treated us as individuals and not just another deal to be done. Thank you, we are so grateful.
Jason · 11 April 2025
★★★★★ 5/5
FacebookWhat a team! It was a pleasure both selling and buying through Charles Louis Homes. From the initial connection, all the way through to completion, we felt guided, valued and in safe hands. Really nice, professional people who treated us as individuals and not just another deal to be done. Thank you, we are so grateful.
Jason · 10 April 2025
★★★★★ 5/5
GoogleCan we possibly give more than 5 stars. Right from our initial phone call to the office to enquire about marketing our property both James and Zoe have gone above and beyond.
We are currently on lock down due to Covid 19 and even through this they have kept in contact (despite not being able to do viewings). Always letting us know what the market is like, whether there have been any enquiries about our property and sending us a report over from Rightmove.
We have now accepted an offer on our property despite still being in lock down and we really cannot fault James, Zoe and the rest of the team at Charles Louis Homes.
If anyone is thinking of selling a property I'd highly recommend them.
Dianne · 24 August 2020
Agent replied · 23 August 2024
I am so happy you put your trust in us to sell your property and glad we have made you feel happy 😊 🏡🥰👍🏾 …
★★★★★ 5/5
GoogleZoe, Leila and the team were all very helpful as well as professional, and communicative...all you could want from an estate agent. Would definately recommend!PositiveResponsiveness, Quality, Professionalism
Maz · 24 August 2021
Agent replied · 23 August 2024
Thank you and hope all is going well with the move
★★★★★ 5/5
GoogleAttention to detail was always there. Very pro-active, constantly thinking of ideas to promote property, always listening to our wishes , negotiated on our behalf to a great outcome. I couldn’t recommend the whole team enough …. SP
Ste · 11 October 2025
★★★★★ 5/5
FacebookExcellent service from Helen, Leila and co.! The marketing of the property was excellent, and we quickly had a number of interested buyers. The service which followed, to push the sale through the chain was just fantastic and made up for some of the shortfalls we experienced from other 3rd parties involved. Highly recommend Charles Louis for a professional and remarkably helpful service.
Richard · 28 January 2023
Agent replied · 22 October 2025
Thank you so much! ❤
★★★★★ 5/5
GoogleExcellent Service...always respond quickly
Ki · 11 July 2026
★★★★★ 1/5
FacebookVery unprofessional behaviour from James. I hope that this will be remedied very quickly, and the items are returned to the rightful owner.
Rhian · 12 February 2026
★★★★★ 5/5
GoogleCharles Louis were fantastic throughout the whole process of buying our first home. Where as it seemed as though some estate agents in the area were making it harder for first-time buyers like us to get on the property ladder, Charles Louis maintained a common sense approach, which must be why they are proving increasingly popular. We honestly can't thank them enough and wish them every success in the future!PositiveResponsiveness, Quality, Professionalism, Value
Matt · 24 August 2021
Agent replied · 23 August 2024
Thank you for your lovely review
★★★★★ 5/5
GoogleWe had a brilliant experience with Charles Louis selling our property. Jamie, Zoe, Helen and Kirsty could not have been more helpful throughout the process. I would highly recommend their services.
John · 25 November 2024
Agent replied · 23 December 2024
Good morning
Thank you for your fantastic review and it was a pleasure to work with you
All the best for the future and hope you have settled in your new home
zoe x
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