Every review we hold for the Ramsbottom office, from every platform, shown as written. First names only.
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5/5
GoogleOur first house purchase, but not our first estate agents. We dealt with many estate agents and some were absolutely awful. Charles Louis were fantastic, the biggest thing for me was their personal touch. Always available no matter the time, Zoe was fantastic and we'll always use Charles Louis in the future. Thanks very much.
Jamie Β· 27 December 2023
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5/5
GoogleI recently sold a property through Charles Louis Homes. Helen G, who was my contact person was the personification of pleasant and professional efficiency. She constantly updated me on progress and was very encouraging through what turned out to be an unexpectedly protracted process. I cannot thank or recommend her highly enough!
Akintunde Β· 26 November 2025
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5/5
GoogleItβs has been a pleasure to work with Charles Louis for the purchase of my new home. Zoe and Lelia kept me in the loop every step of the way and was excellent customer service and very friendly.
Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Pete Β· 24 August 2021
Agent replied Β· 23 August 2024
Thank you for your review and hope youβre settling in well π β¦
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5/5
GoogleAt the initial meeting with Jaimie, we were impressed by his approach to marketing and his knowledge of the property market. The other team members, Helen and Zoe, were equally efficient and personable, keeping us informed throughout the process and the house sold within a week. Great team, who we would thoroughly recommend!
Mal Β· 22 October 2025
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5/5
FacebookAt the initial meeting with Jaimie, we were impressed by his approach to marketing and his knowledge of the property market. The other team members, Helen and Zoe, were equally efficient and personable, keeping us informed throughout the process and the house sold within a week. Great team, who we would thoroughly recommend!
Malcolm Β· 17 October 2025
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5/5
GoogleExcellent communication throughout the process answering any questions I had quickly and providing updates. James was really helpful in assisting us in any issues which arose. Couldnt recommend enough, thank you!PositiveResponsiveness, Quality, Professionalism
Lee Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you and all the best for the future
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5/5
GoogleWe have recently bought our home through Charles Louis and couldn't be happier with their service from the day we enquired about viewing. Zoe did everything she could to help with the purchase process and Helen was amazing throughout the period from our offer being accepted to us getting the keys. Thank you!
Kerrie Β· 24 August 2023
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5/5
GoogleWOW firstly the houses at Spenbrook are fantastic, the area of outstanding natural beauty has that status for one reason it is outstanding, all the community in the area are lovely and really caring but the thing that has amazed me the most is that every single trade on site treats every house as if it is their home. If there is an award for developer of the year the Spenbrook wins for 2022!!
Make sure you check out the site as the properties are selling really fast and move your family to their forever home.
Graham Β· 24 August 2022
Agent replied Β· 23 August 2024
Thanks graham glad you are happy in your forever home π‘ β¦
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5/5
GoogleWe really can not recommend Charles Louis enough. We have been landlords living abroad now for nearly 20 years and in all that time we have never had such good service from any of the managing estate agents (and there has been a few), as we have from Charles Louis. The absolute professionalism from every single employee that we deal with is an absolute pleasure, the decorum they present themselves with and deal within is true and we honestly just can't fault them. They have been an absolute breath of air this last 6 months, taking care of our rented property in Lancashire whilst we ourselves have been moving back from abroad. It's meant we haven't had to deal with or worry about any of the problems that have risen (again, a fair few) and it's all just been dealt with to a very high standard. Both our property and our tenant has been looked after impeccably and we wish we have brought them on to look after our property sooner.
Tarryn Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your review Tarryn, it's been a pleasure working with you and Kevin and we hope to continue working with you for a long time to come
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5/5
GoogleWe originally went with Charles Louis Homes because they once sponsored some equipment for Litter Picking Ramsbottom, a local community initiative we were involved with, which says a lot about their ethos. The whole team gave excellent service, putting together a very informative and accurate sales pack that enabled us to make a sale at the price we aimed to achieve. Overall they provide a personal, prompt, friendly service and the staff are easily available to offer help, advice and support throughout what can obviously be a difficult process. We always felt they went the extra mile.PositiveResponsiveness, Quality, Professionalism, Value
Paul Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your kind review and wish you all the best in the future have a lovely Christmas π x β¦
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5/5
GoogleI am very happy to leave a positive review of Charles Louis Homes. James and Zoe sold our house promptly and for a good price. They were transparent from the beginning about what would be required of us to sell our home for the best price and in the time frame we required. We have four young children and we're quite stressed by the process but they were always available to calm us down and negotiated with our buyers well. I would recommend them to anyone and feel we had the best service.
Katherine Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your lovely review and hope your settle in your new home soon π‘π β¦
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5/5
GoogleWe have recently both sold and purchased our homes with Charles Louis homes. James, Zoe and the extended Charles Louis family have been fantastic since our first contact. Having only ever bought one previous property (23 years ago!) we needed the support and guidance to help us on our journey. Charles Louis certainly effortlessly provided this.
It was important to us that we chose a local agent who knew the local market. They did an amazing job marketing the property with the use of their pictures and video tours and secured us a very quick sale the same week.
On first meeting James and Zoe we felt very comfortable and at ease. We have found the whole team to be honest, approachable, friendly, efficient and professional. They have always kept us in the loop and been contactable when needed. They return calls and emails promptly and have always found a solution to any hiccups along the way. Nothing was ever too much trouble.
Having access to their experienced independent financial services proved to be a huge bonus. Together they have managed to help us find and secure our perfect dream purchase. We couldn't be happier with our home and its beautiful location.
We cant thank them all enough and highly recommend Charles Louis homes to anyone thinking of selling or buying their homes.π
Heather Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you heather and so happy that you and all your family are very happy in your new forever home at Spenbrook x zoe and James
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5/5
GoogleEstate agents usually get a bad rap, but our experience with Charles Louis Homes as been the exact opposite. James Birch in particular was on the case from the off, advising on an accurate sale price based on recently sold properties nearby. Nothing was too much trouble, the way our property was present made a huge impact on sales enquires. Our house was sold to the first person and an offer within the first 24 hours! AND the valuation was spot on. James handle the sales process swiftly and kept us informed at every stage. I cannot recommend them highly enough! If I could give SIX STARS I would.
Anthony Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your kind words very much appreciated and hope you settling in well π‘ β¦
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5/5
GoogleCharles Louis Homes have been absolutely amazing throughout the whole process of selling our home. The team made the whole process a breeze, and were always there to answer any questions that we had. A huge THANK YOU, we cannot recommend you enough!
Megan Β· 16 December 2024
Agent replied Β· 23 December 2024
Thank you for your review and was a pleasure to work with you
Good luck for the future
zoe :)
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5/5
GoogleJames, Zoe and Leila were outstanding throughout the process of selling our property. Dealing with a difficult buyer and solicitor they were transparent and professional from start to finish. Highly recommended.
Gary Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your lovely review and good luck for the future π‘π β¦
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5/5
GoogleFantastic company, as a first time buyer and also self employed I thought it would be hard to get a mortgage but Michelle was brilliant. Michelle advised and helped every step of the way. Would highly recommend .
Davina Β· 24 August 2021
Agent replied Β· 23 August 2024
Thanks
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5/5
GoogleBought our property through Charles Louis - Helen was fantastic!
Kept us in the loop all the way through the process and chased solicitors when needed (which was often). Thankyou!
Tracey Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your review and hope you are settling in well to your new home π‘ x β¦
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5/5
GoogleMyself, my mum and my 4 month old baby were in a situation where we couldnβt find a way out, we were beginning to get really nervous and worried sick due to not being able to find anywhere to live. We arranged a viewing with Harry and from β¦
Leonie Β· 16 September 2025
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5/5
GoogleI rent my property through Charles Louis, Leila and the team are all extremely professional and I feel confident that my property is being managed as it should be. I would recommend anyone thinking of letting property to use Charles Louis and their full service for peace of mind
Nichola Β· 24 August 2023
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5/5
GoogleVery happy with the service we received. Leila was very responsive and steered the sale through a few challenges to a successful resolution! Pleased to recommend this company.PositiveResponsiveness
Philip Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you so much for your patience and grace throughout the sale. It was a pleasure working with you
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5/5
GoogleAbsolutely brilliant - great service - sold within a few days of going on the market. James/Zoe and the team have been great. Highly recommended.
Brendan Β· 24 August 2022
Agent replied Β· 23 August 2024
Thank you for your review and look forward to your continued business
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5/5
GoogleOoh these are a right lovely bunch! Couldn't be happier with the service we got from James, Zoe and Leila at Charles Louis. From the moment we met them we knew we'd chosen the right agent. They took the stress out of selling our house and actually made it quite fun. Zoe even ran the hoover round our house before a viewing when I couldn't be there (she did a cracking job of that too). The only criticism I have is about James' hair. It's so gorgeous and full of volume that it sometimes makes it hard to concentrate on what he's saying.PositiveResponsiveness, Quality, Professionalism, Value
Michael Β· 24 August 2021
Agent replied Β· 23 August 2024
Hi Mike thanks for your review Iβm surprised you didnβt mention my bright and beautiful hair π hope youβre well and miss our chats speak soon zoe βΊοΈπ‘ β¦
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5/5
GoogleI've just exchanged contracts on the sale of my home with Charles Louis. They been great from start to finish, accompanying all my viewings and always giving me feedback promptly. After a few viewings and no offers they suggested a different marketing technique and once that was in place, an offer was forthcoming very quickly which I happily accepted. From that point on Leila chased my sale weekly and updated me constantly, nothing was too much trouble for her. From accepting the offer to exchange its been 8 weeks, the whole process seamless and straightforward and I couldn't be happier. Would definitely recommend. Thank you
Ian Β· 24 August 2021
Agent replied Β· 23 August 2024
Good luck for the future π€π‘ β¦
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5/5
GoogleWe recently purchased a house through Charles Louis and from the first viewing Zoe and James gave us a masterclass in customer service. Trust me when I say if you want to sell your house this is the team you need! They kept us up to date and were very responsive to queries despite us not being their client. Needless to say next time I move I will be using them, and recommending them to my family and friends.PositiveResponsiveness, Professionalism
Elizabeth Β· 24 August 2021
Agent replied Β· 23 August 2024
Thank liz hope you and family have settled in well take care x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.