Trusted Agent profile · Rainham
Verified
★★★★★
1,959 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
2022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleRichard and Karen Fraiser I would highly recommend RMJ nothing was to much trouble for them they always kept me updated on progress. If there were any problems they always sorted them out and return emails and phone calls with any concerns I might have. They were a great team and I think that's why they are so successful. Richard and Karen Fraiser
5/5
GoogleI had a great experience with this Robinson Michael & Jackson branch. I was liaising with Nina who was extremely helpful the whole way through, continuously keeping me updated and worked hard to reach the sellers tight completion deadline.
5/5
GoogleThis is both mine and my partners first time renting and we could not have asked for better service. Kelly and Stacey have been amazing throughout and have made us both feel at ease. Great customer service, thank you both.
5/5
GoogleKelly, Katie, Ellie, Jessie and Nikki are always really helpful and know their stuff.
5/5
GoogleI guess I received the service one expects or hopes to get. RMJ seemed knowledgeable about the local market. Good quality photographs and attractive sales particulars. I was kept updated weekly on the viewings and supported through prices changes and negotiations. In the final stages of the sale Shane as Progression manager was particularly pro-active. I would recommend.
5/5
GoogleAmazing from start to finsh!! Team were great! Always kept me update thanks again
Thank you for the lovely review Michael, we hope you enjoy your lovely new home in Rainham. See you on moving day! Lee and the team
5/5
GoogleR&J sold my property. They done it quickly. Great service. Great communication! Deeply Recommended
Thanks Gosia! We are glad you finally moved to Rochester. We hope you enjoy your new home (after you have done all your renovations). Lee and the team
5/5
GoogleWe purchased our buy to let property approximately 6 years ago through RMJ and subsequently used their property management department to take care of the rental for us until the recent sale. I would have no hesitation in recommending them and were very happy with the service provided both with letting the property and for the sale.
5/5
GoogleVery pleased with the way the whole sale was conducted. Always kept informed of viewings and feedback following the viewings.
Thanks for the review Leon, much appreciated. Now we need to get your daughter moved in to her new place! Lee and the team
5/5
GoogleCharlie and James were professional in their approach.
5/5
GoogleAn absolute delight to deal with. Natalie in particular is a star!!!
Thank You for the review Daniel. Kelly & the lettings team
5/5
GoogleThanks for the very high service. Special to Kelly,Nikki,Libby, Stacey & Ellie
Thank you for the 5 star review Florin, we are happy that you are happy. We hope you enjoy your new flat. Kelly and the team
5/5
GoogleAmazing team and excellent service. Izabela have been awesome and very helpful.
Thank you for the 5* Review! Izabela and the team will be thrilled with your feedback. Lee and the team
5/5
GoogleGreat letting agent. Very responsive and dedicated. I highly reccomend!
5/5
GoogleThe team at Robinson Michael & Jackson were extremely helpful and responsive through the whole process - highly recommended!
Thanks for the review Mike, the process went extremely quickly. You did everything we asked you to do and it has been an absolute pleasure. Lee and the team
5/5
GoogleWhat a great group of individuals. It took them just 3 days to find a buyer! Of course that was just the start of what was at times a very stressful process. RMJ were always available to talk and to help move things along. Shane and Lee felt like friends by the time we exchanged. Top marks and highly recommended.
5/5
GoogleHad a lad out to view my house ryan was very happy with outcome very friendly polite and helpful recomend this company to any one very professional
5/5
GoogleNina and Izabela @ RMJ have been amazing and helped us to follow our dreams of island living. If your planning on selling please approach them first, they will make that dream for you. Thank you.
5/5
GoogleVery helpful staff all through the process. Would recommend to others.
Thank you for the review Austin, we hope you enjoy your new Flat in Gillingham. Lee and the team
5/5
GoogleVery helpful staff and proactive in managing a long chain.
Thank you For the review Ian, there was certainly a few challenges getting this one over the line. The patience and hard work paid off so everyone has their moving date. Thank you for trusting us with the sale. Lee and the team
5/5
GoogleHad exceptional service from kelly and Stacey Keep it up!
Thank you for the lovely review Tamary! We hope you enjoy your new home with your family. Kelly & the lettings team.
5/5
GoogleA fabulous job done and extremely professional - the sale went through without a hitch. Thank you
Thank you for the review Maria, I know you had a real job over the last few years to get things in place to sell the property. I am glad the sale went as smooth as it did. Lee and the team
1/5
GoogleGutted with RMJ they already accepted my offer and they said the house sold by me but apparently they still accept offer from other buyer without letting me know. They didn't say anything about other buyer. They just called my husband and straightly said that the house is just sold by other buyer !!! Very unprofessional..dissapointed!!
5/5
Googlefrom the start robinson michael jackson were very informative and took alot of detail in relation to what we were looking for and our buying position, they did an expert job in matching us to the right property. having now successfully completed a purchase through them i'm more than happy to leave a review and recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
