5/5
Googleizabela was amazing help and very good at her job, she could not have been more helpful in helping me as a first time buyer
Agent replied · 2 October 2023
Couldn't agree more, thank you for the lovely review Ife! Lee and the team
Trusted Agent profile · Rainham
Verified
Robinson Michael & Jackson Rainham & Gillingham reviews
★★★★★
1,959 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
Google5/5
GoogleI found all the answers to my questions from Kelly and all of my requirements for my new contract were attended to by Stacey. Happy all round with my experience. Professional service.PositiveResponsiveness, Professionalism
Agent replied · 2 October 2023
Hi Jas, we are pleased you were happy with our service and look forward to working with you in the future should you ever need us. Kelly & the Lettings Team.
5/5
GoogleA big thank you to the girl power team at RMJ Rainham, Natalie, Kelly Nikki, Ellie, Stacey and Jess who all helped me my get my first tennant in my first buy to let.
5/5
GoogleWe've had Izabela as our point of contact and she's been so helpful and friendly throughout, really positive, relaxed and quick to get back to us with any updates. It's been a long time coming for us and she's made this part of the process easy. Thankyou!
5/5
GoogleLibby, Ellie, Kelly,Nikki and Stacey such a great and professional team to deal with. Highly recommended if you are looking for your new home.x
Agent replied · 2 October 2023
That’s a lovely review, thank you Jelena. We hope you enjoy your new property. Kelly and the team
1/5
GoogleHad my house valued my this company but when I called the office to discuss no-one of that name works there!!!! Be warned!!!!
Agent replied · 2 October 2023
Now this is a strange/questionable review. Lee and Ryan carry out the valuations for Sales and Kelly and Nikki for the Lettings. As we have no idea who you are from your anonymous name, please contact us on 01634 263000 or email rainham@robinson-jackson.com so we can look into for you
5/5
GoogleOutstanding service from the girls in the rainham lettings team, They are all a credit to the company. Jessie, Katie, Ellie, Kelly and Nikki.
5/5
GoogleVery helpful throughout not only with my purchase but also with my parents. Really helpful staff and easy to contact. Would highly recommend.
Agent replied · 2 October 2023
Thanks for the review Luke, it has been a pleasure assisting your parents and yourself on both your respective purchases in Rainham. Welcome to the town! Let us know when the work is completed and we will pop round to have a look. Lee and the team
5/5
GoogleGreat service received from Kelly, Stacey, Nikki and Libby - the rental of the property was conducted in a professional and timely manner.
Agent replied · 2 October 2023
Thank You for the lovely review Matthew. We wish you and your family all the best in sunny Malta! Kelly & team.
5/5
GoogleFrom instruction to viewings, RMJ have been excellent at keeping us informed. Fingers crossed the good service continues over the next few months
Agent replied · 2 October 2023
Thank you for the lovely review Helen. We look forward to progressing your sale through to completion. Lee and the team
5/5
GoogleVery good all around service..From marketing to sales progress stage.. Thanks
Agent replied · 28 November 2023
Thank you for your positive feedback! We're delighted to hear that you had a very good experience with our all-around service, from marketing to the sales progress stage. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Thank you for choosing our services! Best regards, Lee and the team
5/5
GoogleVery friendly and helpful staff who put your mind at ease. Always there to answer questions 7 days a week. Staff who done viewings were exceptional. Would highly recommend this estate agents to sell your property. Thank you to you all. Wes and shelley
5/5
GoogleGreat experience with skilled staffs who are very professional in their service delivery, I will always come back
Agent replied · 2 October 2023
Thank you for the lovely review :) We hope you all settle into your lovely new property! Kelly & the Lettings team.
5/5
GoogleThe team at Robinson, Micheal and Jackson have all been so helpful through our process of selling and buying. They have gone above and beyond and have kept us informed every step of the way to make the move run smoothly. Can’t thank them enough for all their help.
5/5
GoogleHad the best service from Jamie from the Rainham branch. Absolutely professional and high level service and would fully recommend the team
Agent replied · 2 October 2023
Thank you for the great feedback Nsikan! Izabela is thrilled to hear your comments. We look forward to assisting further with your purchase. Lee and the team
4/5
GoogleWe bought our property through RMJ and despite there being numerous bumps along the way they were professional and helpful throughout.
Agent replied · 2 October 2023
Thanks for the review Carl, we wish you every happiness in your new home near your work. Lee and the team
5/5
GoogleWe would highly recommend RMJ . they made the house sale experience very easy and were extremely helpful in every way, ensuring we were always updated at every stage.
Agent replied · 2 October 2023
Thanks Mark, it was our pleasure to act for the sale. Lee and the team
5/5
GoogleReally good service from James. Very organised and quick.
Agent replied · 28 November 2023
Thank you for your positive feedback! We're thrilled to hear that you experienced really good service from James. We take pride in our team's organization and efficiency, and it's wonderful to know that these qualities were evident in your experience. If there's anything else you need or if you have more feedback to share, please feel free to reach out. We appreciate your trust in our services. Best regards, Lee and the team
5/5
GoogleI was very refreshed by izebelas professionalism I have enjoyed a very professional approach I rate them 20 out of five
Agent replied · 2 October 2023
Wow, what can we say to that review! Thank you Amarjit, we will let Izabela know your comments and give her a pat on the back! Lee and the team
5/5
GoogleThey were always warm, kind and the assistance was just top notch. Special mention goes to Libby, Welch, Stacey, and Nikki
Agent replied · 2 October 2023
Thank you for the lovely the review Farai :) Kelly & the Lettings team.
5/5
GoogleI rent for a much sought after property. Kelly, Stacey & Libby where very helpful and provided guidance to progress. The online portal was very helpful as well
Agent replied · 2 October 2023
Thank you for your review Paul, we hope your move went well and that you have settled in nicely to your new home.
5/5
GoogleWe really had the best experience as a estate agent. Me and my family 100% recommend Robinson Michael & Jackson Rainham & Gillingham Estate, Thank you very much.
Agent replied · 2 October 2023
Thanks for the review Costi! What a journey we had getting it all through after the first lockdown. It was a pleasure to help you and your family. Always here if you need. Lee and the team
5/5
GoogleI recently viewed a potential new home and was shown around by Learna. Excellent service and was able to answer any questions I had regarding buying a first home. We appreciate everything Learna and RMJ done for us and would recommend them.
5/5
GoogleFrom start to finish Kelly, Stacey and Ellie have be fantastic from viewing to the support of referencing and handover of our new home. Thank you for a lots of help and friendly attitude.I would always come and recommend your company to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 2021
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Rainham and Gillingham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Rainham and Gillingham
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
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Questions about Robinson Michael & Jackson Rainham & Gillingham
Has Robinson Michael & Jackson Rainham & Gillingham won any awards?
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
