5/5
GoogleIzabela and Learna have been fantastic !! Cannot recommend them more !
Agent replied · 2 October 2023
We are thrilled you had a great experience with us and hope to see you again soon.
Trusted Agent profile · Rainham
Verified
Robinson Michael & Jackson Rainham & Gillingham reviews
★★★★★
1,959 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,959 reviews on two platforms, including 1,958 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 2021
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch
2021 1 Gold EA Masters 2021 winners
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Rainham and Gillingham branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
Google5/5
GoogleWas absolutely amazing made me feel less anxious, his name was Ryan thresher he was very helpful, so polite well presented and very knowledgeable he definitely should me the WOW factor and will definitely be using these again and definitely telling friends and family
5/5
GoogleVery good agent in home meeting services .Their approach was very fast and professional. The Rainham Team was fun to work with, with particular attention to trio, Allie, Kelly and Stacey. I moved into my apartment within 2 weeks. Thanks to the Rainham RMJ team.
5/5
GoogleCan’t thank the team enough. Solid performance from the guys, they made the whole process seem less. 👍 …
Agent replied · 2 October 2023
Thanks for the review Gary. Glad we got you moved and we hope you have a speedy recovery after your accident. Enjoy your new life in Greece! Lee and the team
5/5
GoogleIncredibly helpful and quick to respond
5/5
GoogleOMG what an amazing team at Robinson Michael & Jackson. But without a doubt the real gem is Izabela who is such a breath of fresh air , professional and wholly committed to helping buyers through the process of buying. Thank you. Jenny
5/5
GoogleRecently Sold with RMJ and found them very professional and proactive, with a polite office at the Rainham branch.
Agent replied · 2 October 2023
Thank you for the review Simon, it was our pleasure to assist on the sale of your property in Hartlip. We wish you every happiness in your new life! See you on moving day. Lee and the team
5/5
GoogleFantastic service from the team (Kelly, Nikki, Libby, Stacey, Ellie). Very responsive and great efficiency when sourcing new tenants!
Agent replied · 2 October 2023
Your more than welcome Jay, look forward to working with you on the next one! Kelly and the lettings team
5/5
GoogleIt was a good choice! Very helpful all the way through the very complicated exchange. Would be even worst without RMJ support. I do recommend them.
Agent replied · 2 October 2023
Thank you Monika, you were fantastic throughout the whole process and really did your part to make it all happen with a day to spare on the stamp duty deadline! We wish you every happiness in your new home. Lee and the team
5/5
GoogleI have been extremely satisfied with the service I have received from Robinson Michael & Jackson. Very good service. Very helpful, would use again any circumstances.
Agent replied · 2 October 2023
Thank you very much for the review! We will have the keys ready for you on Friday for completion! See you then, Lee and the team
5/5
GoogleGreat service from Nikki and Stacey in the lettings team. Very reactive to any questions I had. Moved us in within 1 week. Thank you RMJ
Agent replied · 2 October 2023
Thank you for the lovely review! We wish you all the best in your new home. Kelly & the lettings team.
5/5
GoogleAll the staff have been extremely helpful and professional throughout the process. They have kept me fully informed and made the whole process painless. As I was selling my late mother's house they were very respectful of my position and took all the worry off my shoulders and dealt with prospective buyers, surveyors etc without bothering me. I really appreciated the excellent service I have been given.
5/5
GoogleVery professional and quick throughout the whole process. The photos taken of my house were beautiful - better than I've seen on any other estate agents websites. We ended up selling our house twice (the first sale fell through) and both times, we had viewings before even going 'live' online and multiple offers. Great service and a lovely team. Money well spent
5/5
GoogleJo & Nina from the Rainham branch of RMJ were really helpful patient and professional. They made our experience with our house purchase a really good one. Thankyou ladies. Hayley & Shaun
5/5
GoogleHad a short exchange with Nina following our home purchase and she was extremely helpful with a lovely manner, solved my problem swiftly and efficiently. If all the other members of this branch are similar, I have no problems recommending this estate agent to anyone!
5/5
GoogleSincere thanks to Lee and his wonderful team for the support and advice throughout the sale
5/5
GoogleI'll recommend Robinson Micheal & Jackson to anyone who wants to buy a property. They were very helpful from start to finish, very professional. Shane has a way of making you feel very comfortable because he keeps you updated with every information you need and he picks up the phone any time you call him. I really appreciate your help. Thanks.
5/5
GoogleIsabel very friendly and professional. Detailed information provided
Agent replied · 2 October 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
5/5
GoogleI would like to personally say how impressed I am with the amount of help and amazing customer care I recieved from the beautiful izabella!! She exceeded my expectations by a mile and answered every question I had without hesitation, thank you x
5/5
GoogleExcellent customer service, just purchasing our new home through them and couldn't be happier. Very attentive.
Agent replied · 2 October 2023
We are so happy to assist with the purchase of your first home! We know how hard it is to find a property right now so we are delighted to hear your feedback. Look forward to giving you the keys. Lee and the team
5/5
GoogleI am looked after by Stacey. She is really professional. Also she responds to my queries very efficiently. I will definetely recommend.
Agent replied · 2 October 2023
Thankyou for leaving us and Stacey a review. We wish you all the best in your new home. Kelly & the lettings team.
5/5
GoogleVery pleased with the responsiveness of the team. They have been very professional and accommodating. I would not hesitate to use again.
Agent replied · 2 October 2023
Thank you for the feedback Brogan, we would be delighted to help you again. Lee and the team
5/5
GoogleSold our property and purchased another both through RMJ, great service from start to finish, always kept informed and up to date, Lee especially was helpful, professional & made us feel that nothing was too much trouble! We recommend to friends and family and wouldn't hesitate to use this company again. Darren & Lucy
5/5
GoogleFast and reliable service I got from Robinson Michael Jackson Lettings
Agent replied · 2 October 2023
Thank you for the review! So pleased we could help you find a lovely new home. Kelly & the lettings team.
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Questions about Robinson Michael & Jackson Rainham & Gillingham
Has Robinson Michael & Jackson Rainham & Gillingham won any awards?
Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
