Trusted Agent profile · Rainham
Verified
★★★★★
1,962 reviews across 2 platforms
17 High Street, Rainham, ME8 7HX
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Rainham, at 17 High Street, is rated 4.9 out of 5 across 1,962 reviews on two platforms, including 1,961 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleSophia provided excellent service and made the entire process simple and stress-free.
Thank you so much for your wonderful review, Tyler! 😊 We’re delighted to hear that Sophia provided excellent service and made the entire process simple and stress-free. ✨🏡 … More
5/5
GoogleFantastic young ladies thank you for all Your help Katie and Jessie
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie and Jessie were able to help and provide such a positive experience. We really appreciate your kind words. … More
5/5
GoogleAMAZING SERVICE!! from Sophia, so friendly & efficient 🥰 …
Thank you so much for your amazing review! 🥰 We’re delighted to hear that Sophia provided such friendly and efficient service. 😊🌟 … More
5/5
GoogleDan was very professional, polite and offered relevant information about the property and potentials. As first time buyers we found him very helpful. Thanks Dan!
Hi Ivyjammy, Thank you so much for your kind words! We're thrilled to hear that Dan was able to assist you and provide helpful information as first-time buyers. We truly appreciate your feedback. If you ever need anything else, don’t hesitate to reach out. Many Thanks RMJ Rainham
5/5
GoogleThank you so much Kelly, Nikki, Ellie & Jessie. You are an amazing team, you managed to let our property within a week, achieving the asking price, great work guys. Communication was excellent also, would highly recommend. Will be back when the next one becomes available!
Thank you for your glowing feedback! We're thrilled to hear that Kelly, Nikki, Ellie, and Jessie, our fantastic team, were able to let your property within a week and at the asking price. Achieving such results is a testament to their hard work and dedication. We're also pleased that the communication was excellent throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again when your next property becomes available. If there's anything more we can assist you with or if you have further feedback to share, please feel free to reach out. Thank you for choosing us! Best regards, Lee and the team
5/5
GoogleJo has been amazing, friendly and professional throughout. Lara xx
Thank you so much for your lovely review, Lara! 😊 We’re delighted to hear that Jo has been so friendly, professional and supportive throughout your journey. 🌟🏡 … More
5/5
GoogleAdam has been fantastic with myself and my partner. Being first time buyers he has made our experience easy and simple and accommodated us greatly. Thanks Adam!
Hi Lauren, Thank you for your fantastic review! We're glad to hear that you found Adams local knowledge valuable and that working with us was a pleasure. We truly appreciate your feedback!
5/5
GoogleI dealt with Nina Nash at this business. Nina was absolutely fantastic. She was a lifeline to me and our mutual clients providing information and much needed reassurance when hope was fading. I would thoroughly recommend Nina.
Dear David, Thank you for taking the time to share your experience with us. We're delighted to hear that Nina Nash provided you with such exceptional service during your dealings with our business. It's heartwarming to know that Nina was able to be a lifeline for you and our mutual clients, offering invaluable information and reassurance when it was needed most. We deeply appreciate your recommendation and will be sure to pass on your kind words to Nina. At our business, we strive to provide support and assistance to our clients in every possible way, and feedback like yours serves as a testament to the dedication and professionalism of our team. Should you ever require assistance in the future or have any further feedback to share, please don't hesitate to reach out. We're here to help.
5/5
GoogleI couldn’t thank Kelly enough for assisting us during the viewing and letting process. We got the house that we are praying for and we are so happy that the process went very smooth and very fast. Kelly was very friendly and accommodating and gave us easy and clear instructions on what to do. Thank you Kelly and your team for helping us these past days. We really appreciate you all. More power to you and your team!
5/5
GoogleWhen I decided to sell my home, I looked at all the local estate agents in the area and settled on three to complete a valuation of my property. Ryan came to visit me and provided an exceptionally well prepared presentation of RMJ together with providing his opinion on how my property would do on the open market. He brought details of similar properties to mine with him and was able to speak about how they performed to give me an insight of what to expect. I felt he was honest and wanted to work with me to get the house sold. He took the time to understand my reason for moving and what was important to me. On the day my home went on the market, I received a call from Izabela, offering me my first viewing. She was very upbeat and positive which I was very pleased about (how someone has that level of energy at 8:30am I will never know). The viewing turned into an offer on the same day and Izabela was great at communicating between the buyers and myself. Always positive and friendly. My file was then transferred to the sales progressor Nina who I was told was like a bull dog when it came to pushing the sales process forward. Nina called me, introduced herself and came up with a plan for the weeks ahead. She explained the process well and made it clear to me that she was there to support and do what she could to help in any way she could. The process turned into anything but a smooth ride with many delays caused my mortgages and solicitors. Nina was great at keeping communications flowing and keeping everyone on track. I received many updates by either phone or email, even if to say “no updates” which I appreciated. After waiting for many weeks, it was becoming clear to me that the sale was just not going to get to the exchange of contracts. I had a tight deadline to meet and it was just not going to happen. Nina could tell my frustration but remained motivated throughout the entire process. I was tired, worn out and stressed, and for me, it was obvious the sale would not progress any further and I needed to re-look at my options. This meant missing my deadline and causing me all sorts of upset and dramas. Nina listened to my frustrations, emphasised but would always come up with something we could try. I felt Nina always had just one last trick up her sleeve that I hadn’t thought of. At the 11th hour, it was decided the sale wouldn’t progress any further but Nina was still motivated, full of energy and remained positive. She worked tirelessly to work out ways around certain obstacles that were in our way. I was fed up and very disheartened. Suddenly, before we knew it, we had exchanged contracts the following day. This was down to Nina’s hard work and dedication to supporting me. We couldn’t believe it. Not only did Nina have to drag herself across the finish line after weeks and weeks of delays, she also had to drag me too as I had lost all hope and energy. Nina was always positive and highly motivated which kept me going. She never gave up once. If it wasn’t for Nina’s persistence, there is no way we would have reached exchange of contracts. She was truly amazing . I felt Nina was always there if I needed her and that she had a genuine desire to help and support the process. This didn’t seem like ‘just another sale’. Nina really cares about reaching the best possible outcome. I would recommend RMJ as a good choice for an agent if you are thinking of either buying or selling. Open communications and friendly staff who all knew me by name as soon as I said “Hello”. I cannot thanks Nina enough for her determination, high energy levels and her motivation. Well worth choosing RMJ to know you have that excellent level of support when you really do need someone on your side.
5/5
GoogleDefinitely one of the best Estate Agents in the area. Had a number of queries regarding the rental market in the local area and Robinson Michael & Jackson went above and beyond answering them. Contacted 5 or 6 other estate agents in the area but they were abrupt and didn't want to help. From the first call to the subsequent ones Kelly was professional, friendly, knowledgeable and really helpful. Can't thank her enough for all her help. A couple of her colleagues were really helpful on the phone too. I will certainly use RMJ in the future and highly recommend this agent.
5/5
GoogleLiv was outstanding! Very happy to work with her
5/5
GoogleIt is with great pleasure that I share my experience with the team at Robinson Michael & Jackson Rainham & Gillingham. It was thanks to this real estate company that they were able to find the perfect property for us. I would especially like to highlight the employee Izabela, who served us in an exemplary way. From the first contact, she provided us with all the necessary information, answered all our questions and guided us very precisely in the search for the ideal property. In addition, throughout the purchase process, Izabela accompanied us in a very attentive and helpful way, ensuring that everything was carried out in a transparent and smooth manner. We are very happy with our new property and could not have done it without the support and expertise of the team at Robinson Michael & Jackson Rainham & Gillingham, in particular Izabela. Without a doubt, I would recommend this company to anyone looking for quality service and personalized attention.
5/5
GoogleHad a viewing with Emma. Nice experience.
Thank you so much for your lovely review, Sohana! 😊🏡 We’re delighted to hear that you had a nice experience viewing the property with Emma. … More
5/5
GoogleWell done Sophia, keep up the good work at your new job
Thank you so much for your kind words, Olivia! 😊 We’re incredibly proud of Sophia and the fantastic start she’s made with the team. We’ll be sure to pass on your lovely feedback! Best wishes, Ryan and The RMJ Team
5/5
GoogleJess was a lovely agent who showed us around quite a few properties. Was able to answer all the queries that we asked.
Thanks for the great review, Zarin! 🌟We're glad to hear you had a positive experience with Jess. We really appreciate your recommendation! Warm Regards Ryan and The RMJ Team …
5/5
GoogleI can highly recommend Robinson, Michael & Jackson to anyone looking for an estate agent. I had to sell a property (as the Executor of a Will) from a considerable distance away. Everyone I had occasion to deal with at RMJ were so very helpful - not just the standard estate agent stuff (photos/floor plans/EPC etc, all extremely professional by the way), but also helping me to find local maintenance services when I needed them. It was also a long sales process, severely hindered by an interminable wait for Grant of Probate. RMJ supported me at every stage and we achieved a successful sale. So thank you to all the RMJ team!
Hi Tony! 🌟 Thank you so much for your glowing review! We're delighted to hear that we could support you through the long sales process, especially given the challenges with Grant of Probate. Your kind words about our professionalism and helpfulness mean a lot to us. If you ever need assistance again, whether near or far, we're here to help.
5/5
GoogleWe are entirely clueless as a first time buyers, however Robinson Michael & Jackson team has helped and guided us throughout the process of acquiring our first home.We're very grateful to our mortgage advisor James Barfoot who worked closely with us to get the best rate and have our mortgage application approved. He even set up a whatsapp gc for us to easily communicate our concerns with him and he response to our messages promptly. Also to Nina Nash who has been so kind and accomodating with all our queries. If you are planning to buy a house, especially to the first time buyers, We highly recommmend Robinson Michael & Jackson Rainham.
Hi Paolo! 🌟 Thank you so much for your kind words and for choosing Robinson Michael & Jackson for your first home purchase journey! We're thrilled that James and Nina provided you with excellent service and made the process smooth and stress-free. Congratulations on securing your new home! 🏡 If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best in your new adventure!
5/5
GoogleAfter speaking with Dan on the telephone many times finally met him at a viewing on Saturday and was very impressed with his professionalism and friendliness Martin Burt
Hi Martin, Thank you very much for your kind feedback 😊 We’re pleased to hear that after … More
5/5
GoogleJess was very friendly and helpful during our housing visit. Thank you Jess, for making our first time viewing experience a good one.
Hi Bex, Thank you for your kind words! We’re so glad Jess could support you throughout your journey. If you need anything else, feel free to reach out! Best regards, The RMJ Estate Agents Team
5/5
GoogleAdam is knowledgable and a good customer service aware. He quickly recognised my needs just by asking a few questions. Well done 👍🏿 …
Thank you so much for your 5-star review Oloyede! We're thrilled to hear that Adam was able to assist you so effectively and that his knowledge and customer service made a positive impact. We truly appreciate your feedback and look forward to serving you again soon!
5/5
GoogleExcellent company to work with, highly recommend
⭐️⭐️ Thank you so much for your lovely feedback, Georgio! We’re really pleased to hear you’ve had such a positive experience with us. We really appreciate your recommendation and your kind words about the team. … More
5/5
GoogleMy husband and I have been with RMJ for the past 5 years letting our property out in Swanscombe, and we’ve been very happy with the experience. Sadly, my husband passed away recently, and I have to commend the RMJ team - they have been very supportive and very helpful. Michaela, in particular, has been the perfect Property manager. Whenever we have spoken, or emailed, she is always friendly, honest, and patient with me. Always available, helping me to understand the terms and solving any problems to the property promptly. It is time to renew my contract, and I have chosen to continue to use their services and expertise. I would highly recommend Michaela and her team, if you are letting your house in Swanscombe. A special thanks to Pauline (in accounts) and Samantha (the Support Services Manager) - you guys are a super team! Thank-you for your hardwork Micheala, may you to continue to be your best self, helpful and kind to others as you have been to me. RMJ are lucky to have you! Thanks
5/5
GoogleHad a great time viewing a property with Olivia/Liv. She gave us all the details we needed and made it a smooth experience. Marzena
Thank you so much for your lovely feedback, Marzena! 😊 We’re delighted to hear that you had a great experience viewing a property with Olivia/Liv. It’s wonderful to know she provided all the details you needed and made the whole process smooth for you. 🏡✨ We’ll be sure to pass your kind words along to her. Thank you again for taking the time to share your experience. Ryan & The RMJ Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Rainham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
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Yes. Robinson Michael & Jackson Rainham & Gillingham won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Rainham and Gillingham branch at EA Masters 2022, and 1 other industry award since 2021.
