Every review we hold for the Rainham office, from every platform, shown as written. First names only.
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5/5
GoogleThe team is very excellent. Much appreciation to Natalia for your outstanding service π β¦
Clive Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you for your thoughtful 5* review Clive! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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4/5
GoogleGreat service. Knowledgeable and friendly staff. Letβs hope the tenants are equally good!
Richard Β· 3 August 2024
Agent replied Β· 24 August 2024
Many thanks for the great review Richard. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRegal Lettings have offered me endless amounts of help and did nothing but provide batter and better service, any questions I had were awnsered quickly and professionally with a smile, couldnβt have asked for a better letting agent or agency
Jacob Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience letting from them, attentive, organised and friendly. Very professional.
Thomas Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team Thomas. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWould definitely recommend using Regal Lettings, they are all helpful and professional. As it was my first experience getting a property, they helped me gain all the right information and helped me through the whole process. I would definitely use Regal Lettings again!PositiveResponsiveness, Quality, Professionalism, Value
Abby Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for the wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSuper quick and easy to rent a property. Very professional. My only issue was the lack of communication. Wouldβve been nice to have more communication from them instead of having to ask for updates. Other than that, every else spot on.PositiveQuality, Professionalism, Value
Harjinder Β· 25 August 2021
Agent replied Β· 20 June 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleRegal Lettings always provide us with an exemplary service from start to finish . Zaira & team are highly recommended !
Tina Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe found the team at Regal easy to communicate with, they responded to questions quickly and organised the whole process from start to finish efficiently. Thank you.
Annette Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleReally happy with the service provided with Regal Lettings, we moved into our first property and every question we had was always answered very quickly. We were looked after by Zaira Saguato who was always happy to help, thank you so much!PositiveResponsiveness, Professionalism
Amie Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHave been using the Rainham office for a number of years to manage our rental properties and have always been impressed by their professionalism and attention to detail. Either Zaira or Carla are always on hand to help us with any queries which is very reassuring.
Tony Β· 21 June 2020
Agent replied Β· 20 June 2024
Many thanks Tony for this glowing 5* review of your experience with our Regal Lettings team.
Best wishes, Lucy
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5/5
GoogleRegal Eastates and Letting Agents,thank you for being the best so far. I appreciate you putting me through the details and securing this apartment. Thumbs up.πππ β¦
Titilope Β· 19 December 2024
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5/5
GoogleRegal Estates have let my property for a number of years and have been fantastic.My mst recent tenants served notice and within a week they had a new tenant. Amazing!PositiveResponsiveness, Professionalism
Denise Β· 25 August 2022
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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2/5
GoogleWere trying to rent a property from these people, and this is still ongoing, we want the property but the bloke who is apparently dealing with it "Mark" has pushed us for a moving date and we gave one of the 1st, this was accepted just shy of two weeks ago, were all packed, all ready have paid our rents up to the 1st and have said our fairwells, then I call the estate agent to see if we can pick up the keys on thursday evening and oh... hes not there, as usual. I then get an email from Mark saying Hi, move in day is the 16th of February.... Can anyone else see why this may be a problem...? I then complain about this to then have a shirty woman who has reached the dizzying heights of Marks manager trying to tell me its my fault that HER STAFF havent contacted me?? Customer service bravo that woman... I still have no idea what there going to do to sort out the Β£350 ish they have cost us through not being capable of picking up a phone or confirming anything with us...
I'll come back to this when its resolved with how its resolved but from our point of view up to this point this lot have been unreliable and unprofessional and frankly if I had have known what I know now a few weeks ago I would have definately thought twice...
To be continued...
John Β· 23 June 2013
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5/5
GoogleGreat help finding my new property.
Peter Β· 21 April 2024
Agent replied Β· 20 June 2024
Thank you Peter! :)
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5/5
GoogleExcellent Renewal service from Danielle. Ensuring my property is kept at Market Value
Ann Β· 23 November 2023
Agent replied Β· 20 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBeen using Regal for several years now to let my apartment, very happy with the service.
G Β· 26 July 2023
Agent replied Β· 20 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe team are professional and always there even for the most silly questions, they have been understanding and supportive. I have just started my experience with them but happy to have met them.PositiveValue
Eleonora Β· 21 June 2021
Agent replied Β· 20 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThe estate agent, Ms Alison Price of the Regal Lettings, is very helpful in managing the lettings matter of my property in Gillingham. She did a very good job to let out my property speedily. I appreciated.
Charles Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
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5/5
GoogleFriendly, responsive and efficient. Recommended!
Dominic Β· 15 March 2025
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5/5
GoogleFound all the staff helpful, professional, very efficient and quick to respond to any queries. A pleasure to do business with.PositiveResponsiveness, Professionalism
Paul Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
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4/5
GoogleThey have been very helpful and I hope that this will be a good relationship.PositiveValue
Rebecca Β· 21 June 2022
Agent replied Β· 20 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAn outstanding service from the team at Regal Letting Rainham. I would highly recommend they are professional and friendly and very supportive throughout.
N Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation.
Best wishes, Lucy
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4/5
GoogleWe moved into our new property at the end of September after looking at the property a few weeks before. Carla our letting agent was brilliant, she was always at the end of the phone or email to answer all of our questions as this was our first property. Many Thanks to all the team at Regal Letting Rainham.
Lydia Β· 22 June 2016
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5/5
GoogleVery professional and friendly despite working in difficult circumstances!PositiveProfessionalism
Leigh Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.