Trusted Agent profile · Radyr
★★★★★
136 reviews across 1 platform
6 Station Road, Radyr, CF15 8AA
MGY's office in Radyr, at 6 Station Road, is rated 4.5 out of 5 across 136 reviews on 1 platform, including 136 Google reviews rated 4.5.
Every review we hold for the Radyr office, from every platform, shown as written. First names only.
1/5
GooglePoor service, arrogant staff, with overvalued properties. They think they are the best...on our experience, steer clear from this poor and shabby outfit.
Hi Robin, we are unable to find any record of you on our system, please can you email our director Michelle.Bishop@mgy.co.uk with the details of your complaint so we can investigate this matter fully.
1/5
GoogleQuite disappointed...
Dear Alan, we are sorry to hear this. Could we kindly ask you to reach out to our director, Michelle Bishop, at michelle.bishop@mgy.co.uk or 029 20 465466 to discuss further, as all feedback is important to us. Kind regards, MGY
5/5
GoogleWe initially tried to sell our house via an online estate agent - no offers after six months on the market. Went to MGY and they secured an acceptable offer within a few weeks. They were also very helpful in showing us suitable properties to buy. The team are friendly and respond promptly to enquiries. Thank you!PositiveResponsiveness, Professionalism
Thank you Ceri, that's very kind of you. Thanks for choosing us and good luck in your beautiful new home. James & the Radyr team.
5/5
GoogleVery happy with my experiences dealing with MGY in Radyr. Used them to purchase a property and found them to be efficient throughout, regularly checking in with updates and chasing whenever needed, also accommodating additional viewings to measure up rooms before completion.
Hi Ed, thank you for your kind words, we hope you create many wonderful memories in your new home.
5/5
GoogleExcellent estate agents. The selling process was excellent from start to finish.great communication from all involved.
5/5
GoogleI sold my home with MGY and I couldn’t have hoped for a more smooth process. I was kept in the loop every step of the way, they fielded my questions in a timely manner and the service was impeccable! Harry.
Thank you for your feedback and kind review.
5/5
GoogleVery impressive service selling our house. Miles above other estate agents. Brilliant feed back with viewings before and after. I would highly recommend.
Hi Caroline, Thank you for your 5-star review, we have communicated your feedback to the team.
5/5
GoogleWe had a tenancy agreement with MGY for 4 years. The service was fantastic during that time, so professional and helpful. Our property was managed Sue and we can’t thank her enough - she always went over and above for us! We highly recommend MGY Radyr.
Hello Lauren, thank you so much for the positive feedback regarding Sue and our Radyr branch. We are happy to hear that you enjoyed your 4-year tenancy and found our service professional and helpful. We wish you all the very best in this new year.
5/5
GoogleI rented a property with Suzanne and she was highly professional and helpful. Finding exactly what I needed within a week. I would use MGY again!PositiveResponsiveness, Professionalism
Hi Jon super to hear of your experience finding a rental property with assistance from Suzanne. Many thanks also for the five stars. -Mgy-
5/5
GoogleSold a house using MGY Radyr. Everyone in the office was most helpful, and kept informed every step of the way in what proved to be a difficult sale. Thoroughly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Hello Hugh many thanks for your five star review of the property sales service you received from our Radyr branch. We are pleased that you felt our team was helpful and kept you informed. Thank you for recommending us. -Mgy-
5/5
GoogleExcellent service from a tip top team at MGY. Big thank you to James and his team for making our move as comfortable as possible.
5/5
GoogleAmazing service from Lisa and the MGY team in Radyr. Made the whole experience straight forward and hassle free, from selling our house within a week of going on the market to finding our perfect home. I can't recommend MGY enough.
Thank you for the glowing review Becca. We appreciate your recommendation and wish you every happiness in your new home. -MGY-
5/5
GoogleThe team at MGY in Radyr went above and beyond to help deliver an excellent personal service. Would definitely recommend and use again!
5/5
GoogleA very professional lettings agency with great communication between the tenants/landlord. Suzanne and Nicola have always been very helpful in addressing our concerns. Would definitely recommend MGY to others!PositiveResponsiveness, Professionalism
Hi there Llywelyn, thank you for taking the time to provide this five star review. We are delighted to hear that you found our communication provided between tenants and landlord 'great'. Suzanne and Nicola will also be pleased to hear that you found them helpful - and that you will recommend us based on the service they provided. All the best. -mgy-
5/5
GoogleJames H and team have been fantastic from start to finish. Professional, friendly and great communication throughout the whole process. Wouldn’t hesitate to use again. (Tim W)
Hello Tim many thanks for your five star feedback, we are happy to hear that you found James H and team professional, friendly and communicative. We look forward to working with you again. -Mgy-
5/5
GoogleWe purchased our house through MGY Radyr and were really impressed. They were responsive and reassuring throughout. We felt well looked after, which is exactly what you want during a house move.
Hi Dave, apologies for the late reply, thank you for your kind review. We appreciate all feedback as it helps to ensure we maintain the highest possible standards for our sellers, buyers, landlords & tenants.
5/5
GoogleRecently rented a property through MGY, suzanne was very helpful and efficient and very professional, Would highly recommend MGY to anyone wishing to rent a property.
Hi Sarah many thanks for reviewing our property rental service. We are pleased that you rated the service you received from Suzanne as five star and thank you for your recommendation. -Mgy-
5/5
GoogleVery helpful team who are a pleasure to deal with.
Thank you for your kind review Emma.
5/5
GoogleA friendly reliable professional local estate agents. Would highly recommend
Thank you for your kind review Jackie.
5/5
GoogleMGY did an absolutely brilliant job of selling my house. The whole team at MGY were an absolute pleasure to deal with and I cannot recommend them enough 👏🏼👏🏼👏🏼 …
Hello Ross, we are pleased to hear that! Many thanks for the five-star review. -mgy-
5/5
GoogleSold our home and helped secure our dream home, everyone has been so helpful and friendly.
Hi Jennifer, thank you for your kind review, we wish you many years of happiness in your new home.
5/5
GoogleFirst Class Letting Agents. Always very helpful and very friendly group of people. Whenever I've had reason to contact them they have always responded to emails quickly and returned calls if unavailable.
Thank you Daily Blogger. It is always good to hear detailed feedback so we can measure how we truly are performing. -MGY-
5/5
GoogleHad my house appraised by James and cant speak highly enough. All the girls in the office were great as well. All in all, a good experience.
Hi Anthony, apologies for the late reply, thank you for your kind review. We appreciate all feedback as it helps to ensure we maintain the highest possible standards for our sellers, buyers, landlords & tenants.
1/5
GoogleStill waiting two call backs one from sales house now on the market with another agent and one from lettings manager on contractull obligations !!
We are sorry to hear about the recent communication issue you have experienced. We always strive to maintain the highest level of customer service so we are surprised that this has arisen. If you are hoping to speak with a specific person within our sales and lettings departments please email james@mgy.co.uk or call 02920 842124 and a manager will come back to you at the earliest convenience. Many thanks - MGY -
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
MGY's Radyr office has 136 reviews across 1 platform: 136 on Google.
MGY Radyr is rated 4.5 out of 5 across all 136 reviews, and 4.5 out of 5 on Google from 136 reviews.
MGY Radyr, 6 Station Road, Radyr, CF15 8AA.
