Every review we hold for the Radley Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsMiss Rose & Mr booker
I used house network and was absolutely delighted. They called me back every time I left a message and were really helpful every step of the way, even when my house had sold they still kept in touch updating me and calling the estate agents etc. I would definitely recommend house network, they are so much better than purple bricks, I had both companies out to value my house. House network valued my house £5,000 more than purple bricks and I got the asking price, absolutely over the moon and saved a fortune too .
Lisa · 24 August 2016
★★★★★ 5/5
View AgentsBetter than a high street agent! Smooth and simple process
Our vendor utilised the services of House Network and throughout the buying process I found that they communicated more frequently than my own agents!
I utilised a high street estate agency for the sale of my own property and paid a substantial amount of money for a service that was not as good as that received from house network.
The process from start to finish was efficient, smooth and not at all as stressful as I was initially expecting.
I would actively recommend the use of their services.
Demi · 24 August 2016
★★★★★ 5/5
View AgentsHouse Network - excellent service start to finish!!
We deliberated long & hard over using an online estate agent to sell our property and decided in the end that the substantial savings made it worthwhile, at least for the first month and then we would review matters. We had several viewers in the first 3 days and sold the property within this period at more than our asking price!! We were of course delighted with the service provided and the sale price achieved, but most important has been the ongoing service received after the sale was agreed. Given this was a fixed price service I did fear that following the sale the ongoing service to completion would be a little disappointing, given House networks fee was already paid and there was no gain for them to follow things up. I was pleasantly surprised to find this was not the case and they would frequently chase the sale up with all parties. They always responded to the enquiries I raised via their online ticket / message system and often resolved problems the same day, either way a response was always received within hours. Over all I could not fault the service and I have saved about £1,500 in fees as well.. Thanks House Network!!!
Steve · 23 August 2016
★★★★★ 5/5
View AgentsSurpassed all expectations
Absolutely superb service and attention to detail from start to finish. I'll admit I was a sceptic when I first considered using an online agent but felt that at £699 it was worth a try. The reality is you've exceeded my expectations by far and delivered a level of professional service which no traditional estate agent could possibly match. Add to that the saving of at least £8000 in fees and you'll understand why I'm a delighted client who will never go the traditional route again. Thank you.
Steve · 23 August 2016
★★★★★ 5/5
View AgentsA fantastic service everyone should use
The sale of my property went as smoothly as possible and the agents at House Network made sure this was the case and were very professional throughout the process. The photographs made our house look amazing and we had loads of viewings within the first week.
Communication was so easy and if I had a query someone would either deal with it straight away or call back within a short time. They chased the buyer and solicitors when asked and fed back to me immediately.
For what you pay a high street agent this is no comparison and I would say a much better service.
Ellen · 23 August 2016
★★★★★ 5/5
View AgentsExcellent
We were recommended to house network by our friend. So happy that we was. We were with a high st estate agents before and I had 2 viewings in six weeks. With house network I had six viewings in the first week and the we had our offer the following week. Exceptional service. Easy to get in touch with if needed and they email you weekly to keep you updated with everything that is going on. And the best thing is the money we saved by using them versus high st estate agent. Would highly recommend house network.
We saved £7830 (based on 1.5% agent commission)
LC · 23 August 2016
★★★★★ 5/5
View AgentsBrilliant service
House Network were selling a property we were really interested in. I contacted them and they explained how the viewing process worked. They took my details and contacted the vendor. Within 20 minutes a viewing was arranged. We made an offer on the property and House Network contacted me to explain the process. The following day our offer had been accepted. House Network contacted me regularly to keep me up to date with the progress of the purchase. I was very impressed with the service received from House Network and would definitely recommend them.
Lucie · 8 August 2016
★★★★★ 5/5
View Agentsfantastic service all round
I would not normally give feedback to a company, though the service I received from house network was nothing short of amazing. The support at every level was fantastic, it would be a deal at double the price. The flat rate they charge makes this a total no-brainer. I would most definitely use them again, and I cannot recommend them strongly enough. I really do not know how it could have been better, even the sign on the house was put up and updated so fast and the chap that came to value the house. All 100% professional and all in all a next level service.
Daniel Hurley saved £2352 (based on 1.5% agent commission)
Dan · 6 June 2016
★★★★★ 5/5
View AgentsExcellent Again
This is the second time I have used Housenetwork. The staff are so responsive and been fantastic in a fragile chain. They organised all our viewings and worked with us to make sure that the sale went through OK. They are excellent value for money and very professional
Lucy · 23 July 2015
Agent replied · 2 March 2016
Hi Lucy,
Many thanks for taking the time to write this review. We have a whole team dedicated to looking after the sale process on our properties, alongside your own Premier Negotiator. We have done this specifically to avoid some of the common pitfalls that you can come across in the sale process.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View AgentsExcellent service & outstanding value for money
This is the second time we have used housenetwork to successfully sell our house. I would not hesitate to use them again and have recommended them to friends and family. I like the level of control housenetwork gives you over the property descriptions, photos and information structure. I would recommend that you spend time looking at how other properties in your area are presented and use the housenetwork tools to present your house in a way to gain viewings.
Jason · 31 August 2016
★★★★★ 5/5
View AgentsSuperb, we wouldn't sell our next house any other way now.
We've had a very good experience selling with house network.
Realistic pricing and professional photos.
Loved the fact that we had control over our house site.
Communication was excellent and our viewers said you were the first estate agents to respond.
We would defiantly use you again.
Louise · 13 August 2015
Agent replied · 2 March 2016
Hi Louise,
Thanks for taking the time to write this review. We don't overinflated our valuations to try and win business, we base our valuations on a combination of local knowledge, active market, and land registry data to provide an accurate price. Ultimately though we give our vendors the flexibility to choose their own starting price, as we appreciate some vendors will have more time then others and wish to test the market.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View AgentsWe were very impressed with House Network's efforts on the successful sale of our house. We felt we received an excellent service - from the initial photographer's visit through to completion. We were very impressed with the way in which all our correspondence and queries etc were handled. We always got a prompt, pleasant and professional response either via email or phone call and all our requests were acted upon efficiently. We would thoroughly recommend their services.
Helenor · 21 November 2016
★★★★★ 4/5
View AgentsExcellent Value for Money
The photos and online service was great, we could amend any part of our listing with speed and ease. The communication was great in terms of frequency and everyone I spoke with in the office was polite and very professional. Housenetwork offer a premium service for a very competitive price and have saved us thousands by selling our home. We would recommend their services and would use them again.
We saved £4794! (based on 1.5% agent commission)
Katherine · 24 June 2015
★★★★★ 5/5
View AgentsProfessional,faultless purchase of my new home
I was walking past the house that I have just purchased, as the House Network sign was going up. My sister called the number on the board and we were looking at the house an hour later. Throughout the purchase, Housing Network worked closely with my solicitor and issued regular, joint updates to me and the owners of the property. A faultless and pleasant experience and I have no hesitation using Housing Network in the future.
Phillip · 9 December 2016
★★★★★ 5/5
View AgentsFantastic service
Great service from Richard, he was always on hand to respond to questions which was really helpful. Everything went really smoothly on the moving day.
Peter · 20 March 2018
★★★★★ 5/5
View AgentsGreat, fantastic and amazing. Use these guys!
A better service than any high street agent I have used before for at least a sixth of the cost! If you want service, speed, efficiency and above all, enough of a saving to cover your onward stamp duty, use House Network.
Jon · 10 July 2015
Agent replied · 2 March 2016
Hi Jon,
Thanks for giving us 5 out of 5! I am even more glad you found a decent use for the significant saving you made through us. Hopefully you choose to use our services again at some point in the future.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View AgentsNothing negative to say
House went online within 48 hours - much quicker than high street agents - and was under offer in less than 7 days. Staff were always friendly and helpful and everything very efficient from start to finish.
Will definately use them again.
Jill · 29 May 2015
Agent replied · 1 June 2015
Hi Jill,
Many thanks for taking the time to write this review. We always aim to get every property on the market within 48 hours, we also have a fast track option which can guarantee your property is on within 24 hours. We have no need to try and put this out to a select mailing list, as we aim to achieve you the best possible price in the shortest time which we believe every agent should be aiming for.
Kind regards,
Ashley Elley
Head of Customer Experience
★★★★★ 5/5
View AgentsDelighted Seller
I was delighted with the services from House Network. I liked being able to update the details of my property on-line so that they reflected all the positive aspects. I enjoyed showing viewers around my house, as the best person to describe my house is myself. Any queries were handled very promptly and efficiently. And all at a fraction of the cost of the high street agencies. I would highly recommend House Network.
Nadine · 3 September 2016
★★★★★ 5/5
View AgentsHighly Recommended
Excellent service when it came to arranging viewings. Having used high street estate agents to purchase a property ourselves, it has sometimes taken days to arrange a viewing. There are no such issues when using House Network and it's great to be able to access the service 7 days a week. Using House Network also meant a considerable saving when compared to a high street agent's fees - £5250 based on 1.5% commission.
Helen · 3 August 2016
★★★★★ 5/5
View AgentsPleased Services - did as promised
We are very grateful to house network. We appreciated how they managed the viewings process. The client portal was easy to use. They were also very quick at helping me find a buyer and ensuring that everything progressed smoothly. Well done!
Nay · 22 February 2016
Agent replied · 3 March 2016
Hi Nay,
Thank you for taking the time to write your kind review.
I will make sure the team are aware of your comments and how pleased you were with them.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View AgentsI saved £4598 with housenetwork
I sold my house through housenetwork and I saved £4598! It was simple! The agents were great and I could phone any time with queries and they were happy to talk to me about my concerns! Friendly and fantastic staff! I'm so glad I used housenetwork to sell my property! I got much more than I anticipated on the sale too! If your considering selling your property I would highly recommend housenetwork!
Toni · 22 August 2016
★★★★★ 5/5
View AgentsWhy Don't more people use online estate agents!
Professional, efficient, easy to contact and they wont charge you an extortionate amount like the high street estate agents. We were particularly impressed with the chap who came and spent ages explaining the process and taking good quality photos. Thanks
Anonymous · 14 February 2016
Agent replied · 3 March 2016
Hi there,
Thank you for taking the time to write this great review.
We believe in breaking Estate Agency down into its component parts, and our local Property Agents who visit you can often use their wealth of experience to answer any initial questions you might have. Past that point you are assigned your own Premier Negotiator who will be on hand from first listing right through to the day you complete.
All the best,
Ashley Elley
Head of Communications
★★★★★ 5/5
View AgentsBetter than my estate agents
I bought my new house in May 2017 and House Network acted for the sellers. I was so impressed with their professionalism that I wished I had used them to sell my old house. They kept me fully informed on the progress of my purchase and were efficient in arranging my viewings and in responding to my requests or queries.
I would certainly consider instructing House Network in any future moves.
Teresa · 30 June 2017
★★★★★ 5/5
View AgentsGreat service from Housenetwork
After the sale of my house I would recommend Housenetwork to everyone. A simple, cheaper and extremely effective way to sell your house!
Simon · 23 June 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
