House Network reviews

★★★★★ 5/5

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Speedy Sale and Great Value for Money!

Fantastic service throughout our experience! Completely hassle free and amazing value for money (something rarely heard about traditional estate agents!). We wouldn't hesitate to recommend House Network to everyone we know, and a special thanks to Sian Smith who was great in assisting with our move (nothing was ever too much hassle for her).

Paul · 14 June 2015

★★★★★ 2/5

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Not very helpful

There is no transparency when you put an offer on a house, they will not help on a desicion to actually get the house. Really cold selling. They try to get you to use a finance advisor regardless of you having one already. They are just another cold useless estate agent.!!

Karina · 25 November 2015

★★★★★ 4/5

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Great value for money

The whole process with Housenetwork was very easy and hassle free. Communication was quick and efficient and they always got back to us quickly whenever we contacted them. We saved a great deal of money compared to using a local agent and will recommend to friends and family in the future.

Aaron · 16 June 2015

★★★★★ 5/5

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Highly recommended!

We asked House Network to represent us for sale after being disappointed by the service of our original high street agent and because House Network were proving to do such a thorough job with the house we viewed and subsequently offered on. After giving notice to our previous agent, our house was on the market within a week and a half of us first asking them to represent us, we had much better photos taken and the freedom to amend everything effortlessly. It was great to be able to be so involved in the marketing of our own house. We had interest immediately and our house was only on the market for 8 days before we accepted an offer. Lois, our representative for sale, and Zach, who we dealt with for our purchase, proved themselves to be diligent, thorough and tenacious. They were so helpful and knowledgeable and even in their absence, everyone else was fantastic at fielding messages and ensuring our files are kept up to date. I was sceptical about using an online estate agent before we started our house search, but I don't think I would ever go back down the traditional path in the future. I could not recommend House Network highly enough. Lois and Zach and everyone else who has stepped in to help us along the way have made a stressful time so much easier to cope with from beginning to end. Thank you House Network.

Ellen · 28 September 2017

★★★★★ 5/5

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Excellent service!

We were very happy with House Network - we felt in much better hands than with high street agents before! We were particularly impressed with their communication in general - whether it be for arranging viewings or when we had any queries for them. The staff are all very kind on the phone and by email, and we would not hesitate to recommend them in the future. A particular thanks to Richard Robinson, who helped making the whole process go as smoothly as possible!

Anne · 14 February 2017

★★★★★ 5/5

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The best online estate agent. - far better than high street agents

House Network were extremely helpful, attentive and professional. Having been quite a drawn out process, our buyers buyer delaying exchange, and reducing his offer on our buyers house, if our negotiator Aimee hadn't of stepped in, I do not think we would of got to exchange, let alone completion. Aimee's persistence and pleasant manner kept the sale on track. This is my second successful house sale with House Network, I cannot recommend them highly enough, I will definitely use them again, they not only saved me thousands of pounds, they are in my experience a massive improvement over all of the traditional local Estate Agents I have previously used.

Jo · 6 February 2017

★★★★★ 5/5

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Abigail Wills at House Network

What a brilliant and refreshing experience dealing with a competent, kind and hard working estate agent like Abigail Wills. Doubly welcome after a sorry succession of local agents ill-equipped for the challenges of house selling in our on-line 24/7 world. With Abigail and House Network we sold our place - a ramshackle old village stores - within six months. Queries are answered 24/7 and the property extensively advertised on all leading sites - right move, zoopla etc. Best of all I could speak to Abigail when I needed to and always had questions satisfactorily answered. Her advice was always succint and to the point.. We received feedback from viewings and potential viewers were vetted for us - unhappily not the case with locals out our way. I recommend Abigail Wills wholeheartedly - a great ambassador for the burgeonig on line estate agency sector. Save serious money, hassle and uncertainty by going with House Network. Selling a house is stressful no doaubt about and Abi's kindness made the whole business much less traumatic. Thank you!

Andy · 20 January 2017

★★★★★ 5/5

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First class service, amazing price!

House Network to put it simply were brilliant. As soon as our property went onto the market we had a call from them for a viewing request. We sold within a week and special thanks having to go to our amazing premier negotiator Sian Maydon who achieved two offers over the asking price for us! The good service however did not stop there, they continued to update and guide us through the selling process ensuring that our buyers were also kept updated and happy every step of the way. Whenever we phoned with a query we were always able to get through to someone if Sian was not available and whoever we spoke to was incredibly professional whilst being welcoming and friendly at the same time. If you are in two minds about using House Network to sell your home you need to know these guys are excellent at what they do and are without a doubt the future of estate agencies! Thanks once again to Sian and her colleagues for all thier hard work, we could not have been happier with the service! Mr and Mrs Robinson

Sarah · 15 December 2016

★★★★★ 5/5

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Efficient service

Although there were a couple of hiccups regarding the notes on my account, it was still a really easy, efficient service. The pics were taken of the house and it was on right move within 24 hours. The house sold within 2 weeks ( in fact the first people who viewed ended up offering more than the asking price, as I had 2 offers). When I was trying to query delays on the conveyancing, it was Aimee from House Network that got answers from my buyers solicitors before my own solicitor! This service was excellent. Why would anyone use high street estate agents when House Network is such good value ?! I have already recommended them and will be using again . Brilliant.

Kate · 7 November 2016

★★★★★ 5/5

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Budget price but premium service

Thought I might get a budget service due to the budget price and prepared myself to have to drive the sale of my house and carry out a lot of the leg work. Also prepared myself for problems of lack of face to face communication. I couldn't have been more wrong. What I received was a premium service. Housenetwork were ahead of me at every step. Organisation was impeccable and it really was a pain free experience. Would never consider using a 'traditional' estate agent again. Was impressed that I spoke with quite a number of different agents every time I called up for an update and was always given the details I needed there and then. A very well organised and professional team who know what they're doing and do it well.

James · 8 September 2016

★★★★★ 5/5

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HOUSENETWORK PROVIDED FIRST CLASS SERVICE

This is the second time I have used House Network to sell a property they provide a first class service. They assign you a personal negotiator to manage your sale providing a personal touch. You can communicate through their messaging service confident that the query will be dealt with or pick up the phone to speak to your negotiator in person. My negotiator was Aimee and she was very efficient. We had some friends who used a different agent ( a local agent) their experience was not so positive and they paid £2500 more for the experience.

SM · 5 September 2016

★★★★★ 5/5

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House Network have been supremely fab throughout!

House Network have been supremely fab throughout! The speed at which they sent out the photographer was amazing, the knowledge, helpfulness and professionalism of Lee was astounding and our property was on the market in no time- with our choice of words and pictures. Richard Robinson is such a credit to the company, diplomatic, available and reassuring when needed, the back up team were approachable and helpful too. There is nothing I can complain about, our fears about lack of local contact have been completely allayed. The company have a great system that so worked for us. We have dealt with Estate Agents in the past, but they have never been that good, also costing a lot more. We chose the Premium package because we thought a results based price would give us a better service,I cant judge what the cheaper package would have given us, but £1200 has been a bargain for us. Thank you so much team, you should be proud of what you do.

RodandFiona · 26 August 2016

★★★★★ 5/5

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Excellent and Friendly Service

I recently used House Network for the sale of my London flat. From the first contact with Peter who gave the valuation and took the most amazing photos - to the very end of the process - I was really impressed with the professionalism and support I received from them. They vetted each viewer and gave me a run down of their current status and followed up with them post viewing. Although I always had a dedicated member of the team looking after me (Sian and Amy), I found that whoever answered the phone was able to deal with whatever query I had. I have already recommended them to a number of people and will definitely use them again when it comes time to sell my mother's house. Great job !

Kim · 25 August 2016

★★★★★ 5/5

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Fantastic value for money and excellent professional service

Very professional at all times, much better photos than the local high street agents took. Always were quick to respond to questions or viewers requests. We were so disappointed when we used the high street agents with their lack of care and attention and personal service when trying to sell our property. When we went with house network we were sceptical how good they could be with only charging such a small fee compared to the high street agents. But were so pleasantly surprised how good they were with every aspect of selling our home. Would thoroughly recommend.

Gaynor · 24 August 2016

★★★★★ 5/5

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Best estate agent I've ever dealt with

Excellent service - our account manager, Lois, gave us sound advice when our buyers were trying to re-negotiate the price, all staff were very helpful when dealing with viewings, and the online interface is clear to use so you can see viewings, offers, and messages clearly laid out.

Helen · 4 September 2015

★★★★★ 5/5

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Excellent house selling experience

I've been really pleased with House Network from beginning to end. The photographs and description were good, presenting my home in the best possible light. Viewings were arranged efficiently and feedback was always sought. I accepted an offer within a week and House Network remained in regular contact with me until the sale was completed. I was so impressed by the service that I recommended House Network to my sister. I've been paid a commission for this recommendation and her house is now under offer. House Network is fantastic value and I have nothing but praise.

Keith · 20 August 2015

★★★★★ 5/5

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Selling my house was easy

House network have been fantastic! Easy to deal with, always someone available to help. Sian Maydon has been especially helpful making our move go as smoothly as possible. The price we paid was extremely reasonable. I have no complaints whatsoever, thank you so much for all your help.

Heather · 7 July 2015

★★★★★ 5/5

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Excellent service, cost efficient

First and very good experience with the House Network. Kristina Porter has been a great Account Manager. The notification by email are great so that you know what is going on. Everything is logged so you have full visibility. HN will also call you back in case your call is not being answered (at busy times) to check that you have spoken to somebody which shows they care. The commission package still offers massive savings. Overall I would recommend to anyone who is "connected" to use them. All the people i interacted with have been very professional. Great businesses do not need TV superstar to run their marketing, they just deliver good service and referrals! Well done HN and Kristina!

Nick · 24 June 2015

★★★★★ 5/5

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Great personalised service

Housenetwork were fantastic at providing me with great updates and were always on hand to chase and push my purchase with solicitors and others in the chain. They always replied via phone and provided an email response too. Thank you for making my house move run smoothly.

Emma · 1 October 2015

★★★★★ 5/5

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The best online agent

Why waste your money on a high street agent when House Network can satisfy all your needs at a fraction of the cost. They did more than any high street agent had ever done for us in the past, the photographer was wonderful, the valuation and descriptions perfect. Aimee and Richard where especially great to deal with, they made me feel so confident and in total control. I would not hesitate to recommend House Network to anyone.

Matt · 4 March 2017

★★★★★ 5/5

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Brilliant service!

The house network were professional and helpful from the very beginning. There were no "hard sell" tactics which we experienced from other estate agents (even once we had already marketed). The valuation answered a lot of our questions and once we had marketed the property we had ongoing support from our personal adviser Lois who also assisted in helping the sale progress right up until completion. Fantastic service and I couldn't recommend it more!

Teresa · 23 August 2016

★★★★★ 5/5

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Superb, professional service. Saved thousands

A superb company. Queries were always answered promptly and professionally. Excellent photographs. The house sold within days of being put on the market. Great to have so much control over the selling process, but supported by the advice of the professionals.

Isabella · 16 September 2015

★★★★★ 5/5

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Sale of Property

From the get go House Network were extremely efficient .. came to the property at the agreed date and time, took relevant photographs, gave us the opportunity to view and edit our advertisement before going 'live'. Regular follow up telephone calls with viewer comments. A weekly opportunity to set a follow up telephone call with our dedicated handler Sian to discuss any feedback etc. All in all an excellent service.

Robert · 5 September 2016

★★★★★ 5/5

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Super service

Wow, we received a professional service, we found Richard to be simply fantastic. He was supportive, clear and kept all his promises he made to us with regards to the communication process. We would certainly recommend them, all the team are profesional, helpful - in fact a one stop shop when moving home! A massive thank you and well done from us to Richard and his colleagues.

Tracey · 3 July 2018