Trusted Agent profile · Quorn
★★★★★
224 reviews across 1 platform
16a High Street, Quorn, LE12 8DT
Leaders Lettings's office in Quorn, at 16a High Street, is rated 4.5 out of 5 across 224 reviews on 1 platform, including 224 Google reviews rated 4.5.
Every review we hold for the Quorn office, from every platform, shown as written. First names only.
5/5
GoogleA superb agency! Phoebe especially made our move so much smoother :) We had her as contact throughout the move from first viewing till the move in day and it was so lovely. Should we move anytime in the future I would definitely try use Leaders again!
Dear Rose Meadows Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDealt with Danielle when looking for a new flat, she contacted me regularly until I found the one I wanted, really friendly staff!PositiveProfessionalism
Hi Tracey Brown, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Quorn branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleOne of the most helpful and professional estate agents in the Loughboroughand Quorn area. Phoebe at the Quorn office is so very helpful and responsive. I can't thank her enough for her help. She is a credit to the team!
Dear Kirsty Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHonestly Anna from Leaders has been absolutely amazing with us! We had a very difficult situation which was made so much easier by Anna's fast responses, constant updates and help! We would 100% recommend Leaders and if you're lucky enough to have Anna as a property manager you will be in very capable hands. A huge THANKYOU ANNA :)
Dear Kacper, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe Leaders Team have once again given me a 5 star experience from start to finish. From the initial contact and the proffesionalism of Julie Moore dealing with the Sale Progressing to the quick and accurate valuation service of Dan Wagstaff. Leaders are raising the bar in these tough trading times. I would genuinely give them 5 stars in all areas. I wouldn't look anywhere else.
Hi James Maden, Thank you for the great review of our Leaders Estate Agents Quorn team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleDelt with Rhiana and has been 100% professional and always replys to emails quickly.. everything was explained clearly always had a smile ....great service
Dear Robert Dolman Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleNever had any issues, Very responsive to issues and always follow up to check any maintainance has been correctly carried out by the contractor. Had my first 6-monthly property inspection today and was asked if i had any issues i wanted to report. So far really happy with the service we have had from Leaders Quorn!PositiveResponsiveness, Quality, Professionalism
Dear Jim Goodman! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleWould recommend anyone to rent/sell your house through leaders. Such a lovely atmosphere and very helpful. A* service all the way from Amy and her team
Hi Tara, thank you very much for leaving us a review; we are really glad you are happy with the service you received!
5/5
GoogleI had dealings with all of the ladies at the agents and Thomas, all of which were extremely helpful and professional. Despite the difficulties working around the current pandemic situation, the staff did their utmost to keep me informed and move my application forward. I would definitely recommend this Estate Agents, the whole process was straightforward and the staff are very efficient and friendly.PositiveProfessionalism
Hi Tiffany Spencer! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleWhat a fantastic friendly bunch at Leaders Quorn. I can't thank them enough for helping me find my dream rental in such a quick period of time. Danielle was so lovely and patient and the whole team have certainly helped to take the headache out of moving. Wouldnt hesitate to recommend.
5/5
GoogleBrilliant support from Rhiana. From the very beginning to the very end, Rhiana has shown a great level of professionalism and care. It has truly been a pleasure.
Dear Phyilis Antwi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleThe same service you can get at the Gumtree, but without paying 400£-500£ . After signing a contract they just disappear, and you have to deal with the landlord directly. Especially it's funny when after their "brilliant service", landlord is coming every month with new admonitions every time. Always read the contact carefully, or better just avoid them at all costs. Rubbish useless "company".
Hi Oksana, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344758596 or email customerservice@leaders.co.uk.
5/5
GoogleWe are extremely happy with the professional service we received from Martha and Mary. Two delightful, polite and knowledgeable individuals. They successfully found a tenant in our first weekend of listing! We would highly recommend this estate agency.
Dear Julie Ogden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHamiary from Leaders' Quorn branch helped me find new tenants. He is very switched on, kept me informed on the search for suitable tenants, and communicated nicely and in a very friendly manner. He really is an asset to Leaders.
Dear Aleksandar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePhoebe Benson at Leaders guided me through my first experience of renting out a property. She was both very helpful and communicative throughout and with a sound knowledge of the process. Would not hesitate to recommend!
Dear Sue Lee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleLeaders are terrible. Big scam, these people are con artists, they will rob you! Soon as you give them money for a reference check, they will give the property to someone else and keep your money! They took £400 from me because they say it’s non refundable. I wouldn’t risk using this letting agents! There are others out there that are much better. Be mindful.
Hi James, we’re sorry to hear the service you received from our team at Quorn did not meet the high standards we strive for. Here at Leaders we work hard to provide fantastic service to all of our customers and so it's discouraging to learn that you have had a negative experience with us. We are concerned by your feedback about your experience, we would really like to investigate your comments further however from inputting your name into our records we have been unable to locate you as a registered applicant with our team at Quorn. I know Amy Holland the Lettings Manager is eager to discuss your review with you to gain a better understanding of the situation and to see if she can help; If you are happy to do so then when you have the opportunity please reach out to Amy on 01509 622200. Kind Regards, Leaders
5/5
GoogleI had the pleasure of being shown around a property in Loughborough by Mary. She's been so helpful and nothing was too much trouble for her, highly recommended, many thanks again.
Dear Wesley Hollis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCalled in as I was looking at renting my property as I may be moving out of the area for work. Sam the lady I spoke with was very professional with a can do attitude. I will certainly be using leaders services when I need to get this sorted.PositiveResponsiveness, Professionalism
Dear Mark Raine, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCurrently looking to purchase my first investment property and Teesha at the Quorn branch has been nothing but helpful in advising me and assisting in my research. I will definitely be using leaders to rent my property once I find the right one. Thank you so much!PositiveResponsiveness, Quality, Professionalism
Dear Georgia Purvis, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDanielle was amazing at getting me into my flat. Would highly recommend
Hi Shane Mousley, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Quorn branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Quorn
1/5
GoogleWhat an obnoxious person the manager Steph Dunkley is. Very rude and has no customer service skills.
Hi there. We are very sorry to hear that you have not been happy with the dealings you have had with the branch manger and would like to look into this further. Please can you email customerservice@leaders.co.uk with your full name and property details regarding your complaint so we can investigate into this. Many thanks.
5/5
GoogleLeaders Quorn could not have been more helpful and kind during the search for the property and even on moving day. Special shout to The girls in the office who I never met because of current situation but so lovely on the phone. Danielle and Teesh thank you all your help!!PositiveResponsiveness, Quality, Professionalism, Value
Dear Carrie Thank you for the great review of our Leaders Estate Agents Quorn team. It’s fantastic to hear that we could assist you in finding a property and provide you with a great service that you were happy with. Kind regards Customer Care Team
5/5
GoogleHad a great first experience looking for property’s and Mary from leaders did a great job thanks so much for making our experience worth while ☺️
Dear Sammy Henson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA big thankyou to Jack really helpful guy, great customer service. Made our experience a delight 👍 …
Dear Corbin Green Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Quorn office has 224 reviews across 1 platform: 224 on Google.
Leaders Lettings Quorn is rated 4.5 out of 5 across all 224 reviews, and 4.5 out of 5 on Google from 224 reviews.
Leaders Lettings Quorn, 16a High Street, Quorn, LE12 8DT.
