Trusted Agent profile · Quorn
★★★★★
224 reviews across 1 platform
16a High Street, Quorn, LE12 8DT
Leaders Lettings's office in Quorn, at 16a High Street, is rated 4.5 out of 5 across 224 reviews on 1 platform, including 224 Google reviews rated 4.5.
Every review we hold for the Quorn office, from every platform, shown as written. First names only.
5/5
GoogleI would 100% recommend them to anyone considering renting or buying a property in the Loughborough area. Martha & Ham have been fantastic in supporting me with my move, and I can't thank them enough.
Dear Cleveland Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI will highly recommend Leaders to anyone because its too good and excellent service providers
Dear Leji R Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMary Neale she show me the property she is so professional and friendly i feel so comfortable to speak with her when i done my application she is very helpful.😊 …
Dear Sofia Sheikh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI wanted to ask about lettings and spoke to someone called Ham based in the Quorn branch. He was super friendly and helpful about all the properties available within my budget. I'd definitely recommend him if you're wanting to find a rented property :)
Dear Kat, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleThank you to the team at Quorn for getting me into my flat so quickly after a rearrangement due to COVID. They were very supportive throughout the whole process and have been really quick to sort some issues out since I moved in. Would definitely rent with them again!PositiveResponsiveness, Quality, Professionalism
Hi Oliviaa Bass, Thank you for the great review of our Leaders Estate Agents Quorn team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleVery good, polite and efficient service from Amy. Some of the electronic documentation got a bit repetitive. The real test for tenants and landlords is at the end of a tenancy, not the beginning, so it may be that, at some time in the future, the five stars gets modified...
Hi Phill Birch, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Quorn. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGood and proper estate agents, everything done honest and organised. Phoebe’s a star - helped us out from start to finish. Couldn’t be happier with our new home in Leicestershire.
Dear Sam Bright Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI got room through leaders. The process from the viewing to agreement all are very nice. I really like they work for the tenant. Thank you leaders team for your support.
Dear Asha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCouldn’t recommend enough! Having been underwhelmed by previous experiences with other letting agents, I was delighted by the fantastic service I received at Leaders Quorn. I was assisted by Hamiary who was extremely helpful and attentive through the viewing process. Great service!
Dear Sid, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience finding a new home with Phoebe Benson she has made the whole process a lot easier and everything went a lot quicker and smoother, thankyou so much!
Dear Lacie May Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe where looking for a house for long time, and thanks to Leaders we got to move into dream house. Im extremely pleased with our agent Hamiary Kalume, who made sure everything is processed properly and with highest speed. Highly recommend.
Dear Karolina, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleThank you to the team at Quorn for getting me into my flat so quickly after a rearrangement due to COVID. They were very supportive throughout the whole process and have been really quick to sort some issues out since I moved in. Would definitely rent with them again!PositiveResponsiveness, Quality, Professionalism
Hi Oliviaa Bass, Thank you for the great review of our Leaders Estate Agents Quorn team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleMy name is Zack George, I have been dealing with Ben from leaders to management several properties that I have and he as been outstanding. Can’t recommend highly enough
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHelpful and efficient with paperwork, fast responses and always kept us in the loop. Helped with setting up bills etc for the house and provided an in depth inventory.
Dear Anna Hopkin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy experience with Leaders have always been great. The quality service Temaera and Emma gave us is stellar. Thank you all for helping my family find our new home.
Dear Seneca Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePhoebe couldn’t do enough to help me with my move and kept me updated every step of the way - amazing service! Highly recommend!
Dear Imogen Saxton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePhoebe at leaders was very helpful with getting everything sorted in order for my rent application to be successful
Dear Chloe Foster Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI recently moved house through Quorn Leaders. As a whole it was a positive experience and I would reccomend using them. The process was dealt professionally and was straight forward and stress free. Danielle, Meena and Beth we're involved, they were all very friendly and professional. The reason I have not given 5 starts is because there was a slight miscommunication with regards to my deposit and I didnt recieve a front door key on the move in day. That being said, Quorn Leaders acted quick to resolve the issues which did not delay anything and caused minimal inconvenience to me.
1/5
GoogleAbsolutely awful customer service, never call back, never send stuff when they say, constantly having to chase them for details and information
Dear Paul White, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleSeem not to care once you have moved in. No response to emails and maintenance don't turn or cancel last minute.
Hello Craig Phillips Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleThanks Leaders for sorting out my tenancy renewal and Danielle from Leaders in Quorn for always keeping me up to date and ensure things are on track. Great service
Dear Matt Clark, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe rented a property with Leaders in Quorn, and found their level of service to be fantastic. They were attentive to our every need, made sure that we had everything we needed, and we cannot recommend them highly enough for your rental needs. Such a friendly team, each happy to help. Our most recent interaction was with Amy, who really surpassed our expectations when we made contact with a very specific request. Thanks for everything Leaders! :-)
5/5
GoogleSuperb service from start to finish. All staff conversant with me as a client and with my property so service always quick and easy. Communication excellent and everything done that was promised and on time. Friendly and pleasant staff. Can't fault them and would highly recommend.
Hi Bob, thank you for taking the time to share your feedback. We are so pleased you have found the service to be superb and would highly recommend us. We will be sure to pass your kind words onto the team.
1/5
GoogleWhat a sham, the management is an absolute joke. The staff, don't know, whether there coming or going. 10 years of service and put up with the 'BS' for too long! Surely, there's a better management agency, out there!
Hi Andy, we are really glad you had such a great experience with us! Thank you for taking the time to leave us a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Quorn office has 224 reviews across 1 platform: 224 on Google.
Leaders Lettings Quorn is rated 4.5 out of 5 across all 224 reviews, and 4.5 out of 5 on Google from 224 reviews.
Leaders Lettings Quorn, 16a High Street, Quorn, LE12 8DT.
