Every review we hold for the Quorn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely couldn’t recommend enough, supported me and my boyfriend with first time renting, flexible with viewings due to our busy schedule!!! Would like to especially mention Lucy Saunders, what an amazing credit to their team! Lucy supported me with every question and worry i had and practically helped me with every step of the process. Thank you so much Lucy, you made moving out for the first time so much easier and provided support and reassurance which is very much appreciated❤️
Kelsey · 8 September 2025
Agent replied · 22 September 2025
Dear Kelsey Brown
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRhiana is absolutely outstanding in her work. The day she had our property she gave her 100% to get it on rent. She let the property in no time and we are very pleased with her hard work. I completely recommend her for work related to property and wish her all the best in all of her future endeavours.
Sahil · 16 February 2026
Agent replied · 16 April 2026
Dear Sahil Sharma
We greatly appreciate your 5-star review and the time you took to share your experience with Rhiana . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe recently moved from London and after viewing many properties and dealing with different agents we came across a house through Leaders and arranged a viewing with Mary. She was incredibly helpful and an effective mediator between us and the landlord throughout the process. Mary was patient with us, answering our many questions and multiple phone calls and her communication was excellent throughout.
I think it’s fair to say that estate agents can sometimes be very hit and miss but I would highly recommend Leaders and Mary if moving to the area.
C · 15 September 2024
Agent replied · 24 August 2024
Dear C R
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was nervous at first because this was my first time moving with leaders, I’d heard nothing about them before. To say the least Leaders estate agents are kind, reliable, helpful, not one question was left unanswered. I was put with Hamiary to help me move into my home and he is one of the best people I have ever worked with, he knows exactly what he’s doing and if he isn’t available he always got back to me when he was, via email or phone with ANY concerns I had, I will definitely be going with leaders anytime I have concerns, and Hamiary is the guy to rely on!
Layla · 16 August 2024
Agent replied · 24 August 2024
Dear Layla Cunningham
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDealing with Leaders in Quorn was very easy. They were very efficient and extremely helpful. I was kept informed about my progress with my application and did a seamless hand over to my new Landlord. Thank you for a great service Lucy and Martha.
Jane · 17 August 2025
Agent replied · 16 April 2026
Hi, Jane Whitmore! Thanks for the great review!
All the best, Customer Care Team
★★★★★ 5/5
GoogleBeen with Leaders for 4 and a half years and honestly, they’re brilliant. Any issues we’ve encountered with the flat we’re renting, they get right on it and help get it sorted.
Also extremely grateful for how patient they are with us adjusting inspection appointments as both myself and my partner work in jobs where shifts can change last minute from emergency call ins.
Would happily recommend them as the team are extremely helpful and friendly. They try their best to accommodate needs and requirements.
Absolutely brilliant.
ChrisZetecS · 16 November 2025
Agent replied · 16 April 2026
Dear Chriszetecs, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThis was my first time renting a property so had many questions and uncertainties, however I am delighted that I was helped through the process with an employee of Leader's Estate agents in Quorn, Leicester, Hamiary Kalume (Ham)
He arranged my first viewing request and provided support , encouragement and calm to me until I eventually moved in to the property 5 weeks later.
Your help Ham was much appreciated and Leader's are lucky to have you
kindest regards
Neil Jenkins
Blue · 25 October 2023
Agent replied · 24 October 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery helpful and accommodating team - particularly Lucy as she turned things round quickly.
I · 16 March 2026
Agent replied · 16 April 2026
Dear I M
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience ham and Martha was great through the whole renting process!
Shannon · 26 March 2026
Agent replied · 16 April 2026
Dear Shannon Wills
We greatly appreciate your 5-star review and the time you took to share your experience with Ham and Martha. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis was my first time renting a property so had many questions and uncertainties, however I am delighted that I was helped through the process with an employee of Leader's Estate agents in Quorn, Leicester, Hamiary Kalume (Ham)
He arranged my first viewing request and provided support , encouragement and calm to me until I eventually moved in to the property 5 weeks later.
Your help Ham was much appreciated and Leader's are lucky to have you
kindest regards
Neil Jenkins
Qq · 25 August 2023
Agent replied · 24 August 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe were lucky enough to have Temaera as our point of call when looking for a property to rent. She was amazing! She showed us around a couple of different properties and was helpful throughout. She was on hand whenever we needed her and would reply to emails very promptly. She always went above and beyond for us and it made the process extremely easy. We felt very well looked after and would recommend Temaera and Leaders to our friends and family 😊
Martha · 25 August 2023
Agent replied · 24 August 2024
Dear Martha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEvery time I reflect on my family relocation pursuit and how we managed to settle in smoothly with a remarkable experience when compared to the stories of other families I know of and heard, I feel very grateful for engaging with Leaders Quorn in sourcing my new home at Mountsorrel.
The team, and specially Temaera was very amazing throughout the process from the viewings to contract issuance. The part that got me delighted most was the understanding and help in mitigating the challenge of limited network access and no phone calls follow up as I had to travel out of UK within the period. The communication was top notch despite being remote at some point. In addition, the support for other amenities that aided easy settle-in is commendable.
I feel very good to recommend Leaders Quorn.
Lawal · 25 August 2023
Agent replied · 24 August 2024
Dear Lawal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDue to a relocation we needed to rent our lovely home. We were keen to find an estate agent we could trust to find a tenant and look after our property.
Ben and Ham from Leaders have been exceptional throughout the process. They kept us well informed whilst showing high levels of consideration and respect towards potential tenants.
Ben personally managed viewings wherever possible and Ham was proactive in the background both with respect to arranging viewings, providing regular updates and progressing all the necessary checks.
The team at Leaders Quorn standout for providing a professional, straightforward service. They simplify what can be a complicated process for landlords and tenants. Additionally, they provide advice and guidance with a level of objectivity which is quite rare. This builds trust.
I would not hesitate to recommend Leaders Quorn.
Myron · 25 August 2023
Agent replied · 24 August 2024
Dear Myron
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have recently just moved house with Leaders and had the most stress free process! Our move was dealt with by a gent called Hamiary, he was very friendly and always put us at ease when things needed sorting out, he answered all of our questions patiently and kept us up to date with the moving process. All round lovely member of the Leaders team, thank you Hamiary our family is very happy in our new home and you made this whole process stress free.
Craig · 25 August 2023
Agent replied · 24 August 2024
Dear Craig
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFrom first meeting Phoebe Benson at a viewing of a bungalow for my mum she has gone above and beyond to make everything go smoothly. Phoebe is such a warm person who truly puts the client and their needs first. Phoebe is very professional who quickly responded to emails and telephone conversations. Phoebe is definitely an asset to Leaders. All the staff at the Quorn branch are true professionals. We can’t thank them enough. Thank you all.
Dawn · 29 September 2023
Agent replied · 24 August 2024
Dear Dawn Poole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHello everyone!
We can’t thank enough to Mary for her professionalism and help.
We were looking for a house to rent , finally we found one from Leaders , we applied and next day Mary called us , we booked a viewing appointment and couples of weeks later ( because that was convenient for us ) we have moved in.
Really happy to recommend Mary as your agent.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Tanya · 27 January 2024
Agent replied · 24 August 2024
Dear Tanya Andronescu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLucy, Martha and team have been super helpful and efficient with renting out our property for the first time and patiently answering our numerous question. Wouldn't hesitate to recommend. Thanks very much :)
Emma · 6 July 2025
Agent replied · 10 August 2025
Dear Emma G, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Martha, Lucy and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to … More
★★★★★ 5/5
GoogleThey made it so easy.
Lucy, Martha, I think a lady called Rhian possibly.
Great service with a straightforward approach!
The rooms great! Spacious, modern with a decent view. Don’t even really feel like a room, it’s more like an apartment so I am very fortunate!
Plus the room has a leaned wall so I kinda have my own personal imax
Thank you all!
C · 16 December 2025
Agent replied · 16 April 2026
Dear C Soy
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRhiana, Lisa and the team at leaders are always on hand with any queries I have and always very responsive with replies, would recommend 👍🏻 …
Tara · 8 September 2025
Agent replied · 22 September 2025
Dear Tara Smith
We greatly appreciate your 5-star review and the time you took to share your experience with Lisa, Rhiana and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCan I say a particular thank you to Teesha Brown.
I completed Work Experience with the company guided through Teesha, lettings manager.
She showed me everything I need to know from the systems, to the lettings process.
I was really impressed and feel a lot more knowledgeable than I did previously.
She personally is very polite, mannorable and funny. Not to forget knowledgeable.
On another note apart from the work experience every client that called was offered a really personable service. She provided a brilliant and easy experience for everyone, whilst also guiding me through everything.
In my opinion, letting with Tessha and her team would be the most easy process as they are a really good close knit team. They are extremely dedicated as someone even came in on there day off ! That's the extent they go to provide a brilliant service.
Once again thanks Teesha for providing a great experience and providing me with the necessary knowledge.
Caiden · 25 August 2022
Agent replied · 24 August 2024
Dear Caiden,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI'm very happy with these guys. I was in urgent need of somewhere to stay after starting a new job and Teesha was exceedingly helpful throughout the process. I never had to worry about waiting too long for responses to any queries and questions I had and she was a massive help with getting referencing cleared up and finding alternate arrangements when they were delays. About a week from making an offer to moving in. Now who can fault that kind of professionalism and efficiency.PositiveResponsiveness, Quality, Professionalism
Lenon · 25 August 2022
Agent replied · 24 August 2024
Dear Lenon N,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe've been looking for properties in the area and called up to see what was available within the price range. Spoke to Ham who was brilliant with us, took time to understand what we were after and really point us in the right direction. Find a lot of estate agents impersonal, whereas the approach here felt as though he really did care about what we were after rather than just fobbing us off and saying "this is available"
Adam · 25 August 2022
Agent replied · 24 August 2024
Dear Adam,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA great experience renting my home. Phoebe, thank you for being so kind, and helpful. Phoebe was willing to stay longer when we were a bit late and was so accommodating. She ensured everything went so smooth even when we were away on holiday. From a horrible experience with previous agency, service with Leaders, specifically Phoebe, has been exceptional. Thank you so much!!
Ryan · 29 September 2023
Agent replied · 24 August 2024
Dear Ryan Carpenter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI highly recommend Leaders Quorn. Temaera was my contact at the branch, her diligence and effort to hit an agreed timescale with the landlord and myself was professional and supportive, liaising between all parties Temaera communicated clearly the achieved outcome for all. Thank you Temaera for all your hard work, you are an asset to the branch and a wonderful person to work with!
Vicki · 25 August 2023
Agent replied · 24 August 2024
Dear Vicki
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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