Trusted Agent profile · Purley, Surrey
★★★★★
248 reviews across 1 platform
909-911 Brighton Road, Purley, Surrey, CR8 2BP
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Purley, Surrey, at 909-911 Brighton Road, is rated 4.7 out of 5 across 248 reviews on 1 platform, including 248 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Purley office, from every platform, shown as written. First names only.
5/5
GoogleMia was amazing on our viewing tour, she took my parents around to view some properties. Mia was very informative about the area and had my parents best interests with recommendations and speaking about their financial situation. Would definitely recommend!!
Good afternoon Llymara thanks so much for leaving us a 5 star review! ,
5/5
GoogleJanine was such a joyful person to deal with and good on her to be able to secure 3 viewings in such short notice ! Would highly recommed working with Janine and Andrews ! Thank you !
Hi Nishith, thank you for taking the time to write Janine a five star review. I am so glad to hear she was such a joyful person and was able to secure 3 viewings. Thanks for the recommendation too and all the best, Laura.
5/5
GoogleI approached Andrews for a valuation as was looking to have to sell my house due to divorce. Everything was handled expertly & sensitively, even though it was at Covid lockdown time . In the end I managed to hang onto the property, and Andrews were still very courteous even though they didn’t get any business from me! I’d definitely use them in future, highly recommend the professional service
Hi Linda, thanks for the review. We’re so pleased to read that we helped make you feel at ease during these difficult times, regards Steve.
5/5
GoogleI spoke to Karen the other day about Letting a new property of mine and she was fantastic! So knowledgeable of the area and really friendly and helpful!! Would definitely recommend the letting team to anyone
Hi Lizzy, thank you for trusting Andrews to let your new property, it's brilliant to see you're pleased with the service you've received an that Karen has been sharing her wealth of knowledge with you, thanks for the review and recommendation, Rhys.
5/5
GoogleI worked with homeless people and I needed more information about landlords requirements. Called Andrews Purley's offices Agent Augstein was very patient, professional and gave me useful information about private sector rental.
Hi Maya, we appreciate you taking the time to leave us a review, it certainly looks like Augstein was able to share a wealth of knowledge and information with you. We hope this insight allows you to help those in need. Thanks, Rhys
5/5
GoogleI would recommend going to the Purley branch as the team there have been amazing especially Augstein. His service and professional manner is a breath of fresh air compared to other agents
Hi Abena, thank you for the five star review and your kind words about our Purley branch. Really glad to hear Augstein has been a massive help and even been a 'breath of fresh air'. Fantastic to hear the team have been amazing for yourself! Thank you for the recommendation and all the best, Laura.
5/5
GoogleI had a fantastic experience. The process was very smooth and the agent was cery responsive and went above and beyond to find the perfect property for me. Thank you Austein !
Hi Lee, thank you for taking the time to write a five star review. Really glad to hear the process was very smooth and they even went above and beyond to find you your home! Thanks again and all the best, Laura.
5/5
GoogleThere were multiple issues in order for us to get the home we dreamed for.The one who made this possible for me and my family to get this house from the area we were interested in.We appreciate Luke Levy for all the hardwork he put in so we could get the house we wanted.Thank you Luke,from Jiji and Lovely.
Good afternoon thanks for your review. I’m happy to hear that we provided a great experience for your move in Purley.
5/5
GoogleI would 100% recommend this estate agency. I’m so glad I came across them when I did, Augstein thoroughly helped me with my property search and Ben was so lovely to be around at the property viewings. Really happy with the service.
Good afternoon Venus, thank you for your 5 star review, it is lovely to hear that Augstein has helped you so much with your property search and that Ben has also given fantastic customer service, we pride ourselves in helping our customers through their property search journey and making it as smooth as we can, so Augstein and Ben are a testament to this. Thank you again!
5/5
GoogleThe Purley office have been absolutely amazing. They kept me informed of developments at every step of the way and could not have done more to help me sell my property. I would have no hesitation to recommend them to anyone. Luke Levy and his team are brilliant. Jill Nicholsen, negotiator, deserves a special mention - she is wonderful.
Good afternoon Claire thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move. ,
5/5
GoogleWe are yet to complete our sale and are very happy that we chose Andrews as our estate agent. Luke has been very supportive and helpful. Communication has been excellent and we have been updated and informed throughout the process. I have no hesitation in recommending Andrews Purley. Special thanks to Luke, Steve and Jill.PositiveResponsiveness, Professionalism
Good afternoon Julie, thanks for leaving us 5 star feedback! It's fantastic to hear that Luke was so supportive.
5/5
GoogleI inquired about renting a flat and spoke to Karen, she gave me great advice and I will definitely use Andrews Purley when the time is right.
Hi Emily, thank you for leaving us a review, we know Karen has a wealth of knowledge so it's brilliant to see she's sharing her expertise with you. Thanks, Rhys
5/5
GoogleI called up to help find my grandson a rented flat I spoke to a couple of people. Dan and Karen were so helpful and couldn't have done more for me as I was new to this. I would recommend Andrews to anyone that needs to find a place to rent they certainly know their stuff.
Good afternoon Bill, thanks for your 5 Star google review I am pleased that we could help you and your grandson to find a place to rent.
5/5
GoogleGreat service and advice from Brian,Steve and Jill, they have a fantastic way of communication and they really pushed us to the finished line. Also our broker from Andrews Callum Heath was amazing. He guided us through the process from start to finish. Thank you & Well done guys.
Good afternoon Cerone we’re so glad to hear that you had a smooth experience from start to finish.
5/5
GoogleI had a fantastic experience. The process was very smooth and the agent was cery responsive and went above and beyond to find the perfect property for me. Thank you Austein !
Hi Lee, thank you for taking the time to write a five star review. Really glad to hear the process was very smooth and they even went above and beyond to find you your home! Thanks again and all the best, Laura.
5/5
GoogleI would recommend going to the Purley branch as the team there have been amazing especially Augstein. His service and professional manner is a breath of fresh air compared to other agents
Hi Abena, thank you for the five star review and your kind words about our Purley branch. Really glad to hear Augstein has been a massive help and even been a 'breath of fresh air'. Fantastic to hear the team have been amazing for yourself! Thank you for the recommendation and all the best, Laura.
5/5
GoogleI have found all the staff in the Purley branch to be helpful and work as a team to answer queries and give advice. Brian is guiding me professionally through the buying and selling process. He is very knowledgeable and astute. He has found me the perfect property.
Good afternoon Julia thank you for leaving us such a great review.
5/5
GoogleAndrews in Purley have been really great to deal with. Fast response time, friendly and professional service - they even went out of their way to pop across the road and buzz my door when they had a last minute opening with the mortgage adviser! Special thanks to Luke, Steven and Joann.PositiveResponsiveness, Professionalism
Good afternoon Amy , thanks so much for leaving us a 5 star review!
5/5
GoogleI havent had alot success with renting through agencies however Andrew’s was an exception. Augstein is a top-knotch agent and friendly. Thanks alot
Hi there, thank you for taking the time to write us a a five star review. I am sorry to hear you haven't had a lot of success with other agents but I am so glad to hear Augstein has been able to help! Thank you again and all the best, Laura.
5/5
GoogleI was not looking to sell or buy a property but simply request some information regarding a particular property. The call was not rushed and Steve Hill was thorough and very helpful. Much appreciated and highly recommended for their customer service alone.PositiveResponsiveness, Quality, Professionalism
Good afternoon William thanks so much for leaving us a 5 star review!
5/5
GoogleBeen dealing with the branch for over 10 years now and their service is always excellent, thorough and fast to respond, always feel like I trust them to manage my property. Bobbie Caller is a pleasure to deal with.
Good afternoon Matthew, Thank you for such a great 5 star review! It is wonderful to get feedback on our team and Bobbie is delighted to have received such a good review, Thank you!
5/5
GoogleSydnie was very helpful, very professional and knowledgeable. She would be a huge asset to any team, highly recommend!
Hi Danny, thank you for the five star review. Great to see that Sydnie was able to assist you with everything you needed. Thanks, Rhys
5/5
GoogleA huge shoutout to staff Mr. Ben Gordon-Smith from Andrews👍👏👏👏 for his outstanding customer support and service. This is the first time ever we have come across a staff from an agency who provided immediate responses, constant follow ups, updates, answered all the queries and been such a support. We had a very smooth process of moving in to our new home which we have rented through Andrews. Customer service is not an easy job! He is one amongst the many agents we have come across but through his customer service towards us he made an impact! Andrews company should really be proud of this employee and treasure him🤗 #thankyouben #servicefromheart
Hi, Thank you so much for your 5 star review! We are proud to hear that Ben provided you with such a great experience and offered fantastic Customer service! We pride ourselves on good customer service and helping you along your property journey. We wish you all the best in your new home!
5/5
GoogleWe'd like to say a big thank you to Luke Levy and the team at Andrews Purley who made our house move so much easier. Communication was excellent throughout. Luke was extremely responsive to our questions, professional and quickly understood and sorted out potential problems. Would highly recommend.
Good afternoon Catherine thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Purley office has 248 reviews across 1 platform: 248 on Google.
Andrews Estate Agents Purley is rated 4.7 out of 5 across all 248 reviews, and 4.7 out of 5 on Google from 248 reviews.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent.
Andrews Estate Agents Purley, 909-911 Brighton Road, Purley, Surrey, CR8 2BP.
