Linley & Simpson Pudsey reviews

★★★★★ 5/5

Google

The process of buying my first home was definitely not an easy one. The house that I ended up buying was house number 7 that I had put offers in on. Charlotte Woodhouse (Turner) from L&S was beyond great the entire process. She kept me in the loop, replied within 30 minutes to EVERY email and was generally very friendly and approachable. She prompted both mine and the vendors solicitors to carry out checks and hurry the process up. She made it a much easier process and I am so grateful. Thank you!

Katherine · 7 June 2022

★★★★★ 1/5

Google

Just the worst service ever .. we signed up to rent a property, in the end we backed out as the landlord didn’t want to even clean the house, didn’t want to touch up any paint etc. agreed to full refund minus 2 days. Still awaiting refund. Spoke to Linley and Simpson for an update, advised takes 10 working days but the refund HAD been processed. Called again the following week as had been 11 working days, advised the landlord hadn’t actually sent the money yet. Hadn’t been chased, nothing! Just a huge amount of our money, that no one seems to be bothered about. And all we get is ‘we will email him, we will chase it’. Is it ever chased? No! Shocking ..

Sophie · 25 August 2024

★★★★★ 5/5

Google

We recently had an offer accepted on our first purchase, the service from the Pudsey branch has been so friendly and efficient. Emily, in particular has been brilliant - from being so accommodating with viewings and helping our offer be accepted so quickly. We’ve had a great experience so far and feel reassured that the friendly and personable approach will help us through our first purchase. Thank you, Emily!

Frances · 8 May 2023

★★★★★ 5/5

Google

I highly recommend Linley & Simpson Pudsey. Great, helpful and friendly team especially Maisi, who responded to all my email queries and questions fast and efficiently. I have just received my keys for my new rental flat and couldn't be happier. Fast and efficient service. Any issues we had during the process were dealt with quickly. Great service from start to finish

Jo · 7 June 2022

★★★★★ 5/5

Google

The Letting Team is very effective. Prompt response to inquiries from both tenants and landlord. Take care of comments from tenants and provide solution at an efficient manner. State the issues of property clearly, we know what and how much to fix the issue. The integrated team work has helped us to solve problems. We are happy to have L&S as our Letting agent. Thanks to all the team members who provide the expert and professional service.

Vanessa · 7 June 2022

★★★★★ 5/5

Google

Exceptional service from the sales team throughout the process. Alex, Charlotte, Stephanie and Inez were always on hand to help and make the sales process smooth.

Polly · 10 October 2022

★★★★★ 5/5

Google

Alex and Emily looked after the sale of my home. They were great communicators and went to great lengths to ensure my tenant was disturbed as little as possible too. They sold the house on the first viewing and were lovely to work with. I found them to be very outgoing and approachable. Highly recommend. Thank you for all your help! X

STEF · 28 September 2023

★★★★★ 5/5

Google

Would recommend the services of Linley and Simpson particularly Michelle in Pudsey. Great communication, really efficient and very helpful

Tracey · 8 May 2023

★★★★★ 2/5

Google

Unfortunately we were really disappointed when buy a house with the Pudsey branch. Communication was poor. They held up the sale by 6 weeks due to not sending the memo of sale out to the relevant solicitors and leading us to believe we might have to pull out and find somewhere else. We also nearly lost the sale on our house. In the end, we decided to bypass Linley and Simpson and communicate directly with the vender and my sale Estate agents did a lot of the work for them with contacting solicitors. They are nice enough people but did not do their job and lied to us. I would never do anything through them again.

Rosanna · 24 June 2024

★★★★★ 5/5

Google

Alex was excellent from start to finish. Highly recommend

Ashley · 12 December 2023

★★★★★ 5/5

Google

We had a very good experience visiting this branch of Linley and Simpson. Isabelle was very much helpful and understanding.

Deepak · 7 February 2023

★★★★★ 5/5

Google

As an Investor it's important to speak to the right people to get good quality knowledge of the area you are in buying in. Out of the many agents I have dealt with. Linley & Simpson were leagues ahead of the rest. Lucy, the lettings manager is a wealth of knowledge and always goes that extra yard to answer any questions and gives good honest feedback and advice. Would highly recommend!

Syed · 12 July 2022

★★★★★ 2/5

Google

Tell you what you want to hear but don’t follow through with actions. Luckily they don’t manage my property so my review is based on my move in process - lied about the date I’d be able to move in, spoke to different people and got different answers then the day came where I could finally move in... they had no idea at branch when I came to collect keys. Friendly enough to speak to but don’t expect them to do what they say they will.NegativeQuality, Professionalism

Roxanne · 24 August 2020

★★★★★ 5/5

Google

Experienced and knowledgeable staff, fantastic communication and an overall great customer experience. Thank you to Lucy, Demi Michelle, Alex and the team!

Caroline · 7 June 2022

★★★★★ 5/5

Google

Freddie was very courtious and understanding and hopefully will act quickly on my request ! A good experience so far.PositiveProfessionalism

George · 24 August 2022

★★★★★ 5/5

Google

Great service throughout, plenty of problems along the way but Charlotte was always on hand to sort them asap! Thank you!

Gavin · 12 July 2022

★★★★★ 1/5

Google

Absolutely avoid selling your house with this company, communication is an absolute disgrace. Didn't even bother to put forward our offers to the vendor, I had to submit our offer via the vendor who we knew very well. I call that fraud! From putting in our offer to completion. I think they should stick to rentals although looking through reviews it doesn't look like their much better at that!

Lindsey · 26 September 2024

★★★★★ 5/5

Google

Great company to use. Prompt and knowledgable about their properties, with good responses when it comes to enquiries made about the property. If you do decide to make an offer on their properties, they are passionate about getting the deal over the line for you, which certainly helped me and improved my experience. On top of this, everyone I communicated with was friendly and encouraging. Would certainly recommend.

Vigneswaran · 7 June 2022

★★★★★ 4/5

Google

The estate agent who viewed my current flat with me was very friendly and helped make my decision much easier. I viewed my flat and an hour later I had put in my application form. That evening I had paid the holding fee. Very efficient. The flat wasn't left in a "professionally" cleaned state and it probably does need a lick of paint from scuffs from the old tenants. However, I am very happy with their overall service.

Nicholas · 7 June 2020

★★★★★ 1/5

Google

horrible experience with linley and simpson. when we first moved in, they didn't give us a key to the shed where our bins are kept and advised us to speak to our neighbour instead of providing one themselves. They usually give notice for inspections but often they don't show up or give a time frame. on one occasion there was no notice and I was working from home with headphones in. the staff member let herself in to the property without permission or notice and scared me because I wasn't expecting her to be in my home. recently the apartment below has a leak and they didn't contact me until the day after to let me know. they rang 4/5 times from different people and i couldnt answer because i was traveling for work. one person said they need access right now because it's urgent .then they said the landlord will come tonight and no one did. then they messaged me saying someone will come the day after. my partner rushed home thinking it was a major emergency. they said on the phone the electrics are damaged and the leak was in the kitchen. it wasn't, it was a drip here and there from the neighbours bathroom. they have never helped with anything I have requested and make a mess of basic reporting.

Zuneera · 26 January 2024

★★★★★ 1/5

Google

Warning! Do not sign up to this joke of a company. Our landlords were taken over by them and since l&s took over we have had a nightmare. They are happy to ignore issues such as black mold and no working oven and when you call to complain they will tell you exactly what you want to hear to shut you up. Their website has great reviews but if you look at any review site with them on it its a wash of 1-3 star reviews. Avoid at all costs!!

Fernando · 8 June 2019

★★★★★ 1/5

Google

Took over partway through my tenancy. Late or completely unhelpful with several problems, either didn't have the same standards of the previous agents or exaggerated stuff to screw us out of our deposit, E.g. claimed wet patches on a carpet from carpet cleaning were stains themselves so they could bill us unreasonably. Also held viewings during lockdown, expecting us to leave the house for hours at a time (and go where exactly?)

Stan · 7 June 2021

★★★★★ 5/5

Google

I have found Linley & Simpson professional and efficient marketing my property for sale. Charlotte has been excellent , conscientiously communicating daily, keeping me informed. Very Professional and curtious. I would not hesitate to recommend Linley & Simpson. They are a pleasure to do business with .PositiveProfessionalism

Victoria · 24 August 2022

★★★★★ 5/5

Google

Brilliant estate agent, very clear and helpful especially Alex woodhouse who is fantastic and extremely helpful

Mani · 7 June 2022