JNP reviews

★★★★★ 5/5

Google

Sue, Matt and Nick were all fabulous with our recent sale. Nothing was too much trouble and they were always available to help with any little issue or questions. Second time we've used JNP and we wouldn't use anyone else in Risborough!

Jamie · 19 March 2025

★★★★★ 5/5

Google

I’ve sold a couple of properties through JNP and they’ve managed property for me too. They are hands down the safest and most experienced hands in the industry. Everyone in the team is exceptional and particularly Sue is completely dedicated to you, to ensure everything goes through from the initial meeting all the way to completion. You always feel like you’re a priority with JNP. They go above and beyond, care to get to know you and I would choose them every time!

Jessica · 27 August 2022

★★★★★ 5/5

Trustpilot

Efficient management

Jade at JNP has been doing a fantastic job in managing our properties. She has been prompt in addressing issues, organising contractors immediately when needed and most importantly keeping us updated as we live some distance from High Wycombe. We have great confidence in Jade's abilities and cheerful efficient manner.

Margaret · 18 February 2026

★★★★★ 5/5

Trustpilot

Thanks to Lindsay

Lindsay is, as always, so incredibly helpful and professional. Any problem that I encounter is dealt with in a speedy and efficient manner. Cannot thank her enough.

KL · 19 June 2025

★★★★★ 5/5

Trustpilot

Thank you Jade

Jade at High Wycombe office made a good job of organising the re-roofing of my property at 99 West Wycombe Road. Also the installation of a new front door. She was very helpful and kept me and the tenant informed at every stage.

Peter · 7 April 2026

★★★★★ 5/5

Google

Sue at JNP Princes Risborough has been fabulous during my protracted flat sale. She has been reassuring when challenges have arisen, liaising and updating me regularly, and hassling when required. …

Carolyn · 16 April 2025

★★★★★ 5/5

Google

It's been a roller coaster of a ride for us buying a house, but Sue, Nick and the team have been with us every step of the way. Supporting, reassuring and consistently professional. We've been very lucky to have their support and we're very grateful. Thank you for everything guys.

Brothersinarms28 · 29 March 2024

★★★★★ 5/5

Google

JNP sold my house which was a little outside of the area they normally cover in a very short time and at a good price. They were lovely to deal with and Sue kept me informed of the progress regularly and dealt with any queries raised quickly for me. I would highly recommend the whole team thank you all.

Geraldine · 27 August 2023

★★★★★ 5/5

Google

Sue and her team were fantastic throughout the transaction, great communication and always helpful when required. I would highly recommend JNP Princes Risborough to anyone who seeks a seamless and stress free process. Richard D

Strut · 21 November 2024

★★★★★ 5/5

Google

Selling with JNP has been a fantastic experience from start to finish. Matt worked fast and efficiently to bring our property to market. Sue was our direct contact during the sale process. Sue went over and beyond to make sure everything went smoothly and did it all with such a warm disposition. Thank you again everyone at JNP!

Ryan · 27 August 2023

★★★★★ 1/5

Google

Very unprofessional. I was buying a house through them, and waiting on a query on the survey. They threatened to readvertise the property unless I signed an immediate exchange. Nobody would exchange when everything isn’t verified. They blamed it on the seller, but they should know better.

Neil · 26 December 2025

★★★★★ 5/5

Google

Recently purchased a house & JNP were the agents selling the property for the vendor. From start to finish Sue Harper worked diligently to get the purchase over the line. Communication was frequent & friendly & I’m delighted the whole process took less than 3 months to complete. Thank you for your service & support Sue, Ross Winter

Ross · 4 September 2025

★★★★★ 5/5

Google

We recently bought our property through JNP and it was a smooth process throughout. Whenever there was an issue Sue was fantastic at resolving and moving things forward. Sue's feedback and guidance was invaluable; both during initial sale and also completion administration.

Angus · 27 June 2024

★★★★★ 5/5

Google

The team at JNP in Princes Risborough were first-class and totally professional from start to finish with a friendly approach. Great communication throughout the whole process. We were kept informed at all times; especially during the nervy period around exchange and completion. Very happy to recommend.

Martin · 28 February 2024

★★★★★ 5/5

Google

Selling your house doesn't always go easy, ours hasn't but JNP have been brilliant. They never stopped working for us to achieve our move. The harder it got, the harder they worked especially Sue with her negotiations. We have no hesitation in recommending JNP, you ask for their expertise and you will get it.

Andrew · 27 August 2023

★★★★★ 1/5

Trustpilot

Crooks

Crooks. As others have said - be prepared to go to court or at least DPS. Landlord tried to reclaim an unreasonable amount of the deposit (almost all of it) due to damages that were the landlord's responsibility and blemishes that were already present upon the start of the tenancy. Throughout, JNP were unhelpful - very rarely responding to reported damage. I would constantly have to chase JNP to get anything done. Be particularly cautious renting from JNP in High Wycombe. They backed up the landlord to the end (who is a known criminal). Luckily DPS are ethical and I got almost my entire deposit back. I would not recommend anyone to rent with JNP in High Wycombe, or to rent any properly owned by Ludlow Land, or the building Liverpool Victoria House. Extremely unethical practice, relying on beaten down and tired tenants to not fight their ridiculous claims.

James · 5 September 2024

★★★★★ 5/5

Trustpilot

Naz was superb in helping us around the…

Naz was superb in helping us around the property and his local knowledge expertise is excellent.

Awall · 27 March 2025

★★★★★ 5/5

Google

5* service from JNP! Matt went over and beyond to provide the best service, he was prompt, very professional and knowledgeable! I would highly recommend. Thank you Zara

Rayyan · 11 October 2024

★★★★★ 5/5

Trustpilot

Appreciation

I can explain how great the service here is, I would like to say a big thanks to Lindsay Winters a manager at JNP made the renting experience ten times better

Darnel · 6 August 2024

★★★★★ 5/5

Google

Cannot recommend highly enough! JNP Princes Risborough have been incredibly kind and helpful throughout our entire moving experience. They made the most stressful thing we've ever done much less stressful than it could have been and supported us the whole way with a smile and courtesy. We were kept up to date and I felt reassured to have our case in their hands. Sue in particular is a star ⭐ thank you for helping us secure our dream home.

Hayley · 27 July 2024

★★★★★ 5/5

Google

We have had a superb experience dealing with Sue Harper of JNP's office in Princes Risborough. At every turn of our purchase, she has been available, helpful, quick to act and charming with it. We have been in the process of selling and buying for over a year and dealt with probably 15-20 different estate agent companies, and Sue Harper is definitely No 1.PositiveResponsiveness, Professionalism

Simon · 27 August 2021

★★★★★ 5/5

Google

Sue was fantastic helping us find our first home! Always really prompt responding to emails and very informative about the local area. JNP really helped make the process as smooth as possible for us.

Charlotte · 28 May 2024

★★★★★ 5/5

Google

Friendly group of staff. Phone was always answered and emails replied to. If they didn't know the answer then would find it out and call or email back promptly.

Ruth · 19 August 2024

★★★★★ 3/5

Google

After making an offer and consulting subject matter experts. I.e. Banks and Surveyors; the estate agents denied my offer. Truly disappointed.

Kitty · 13 April 2026