JNP Estate Agents Princes Risborough reviews

★★★★★ 1/5

Trustpilot

Crooks

Liars, crooks, lazy con artists They pumped up the price when there was no other bids, They lied about the length of the flat lease (admitted it to me over the phone), when i asked their solicitors who i also employed to renegotiate) (I Know, I Know) they became hard to reach by email or phone... then a couple months down the line, they admitted they deliberately hadnt followed my instructions because they were happy... they are a disgrace, just want your money and they dont give a damn. Soulless greedy moneyhounds, cold hearted & don't give a monkeys. Date is approx a month- 6 weeks ago

BigSmoke · 17 June 2024

★★★★★ 5/5

Google

If you are buying or selling a house In the Princess Risborough area I strongly recommend Sue at JNP (she is brilliant) She has been great from the start to exchange always keeping us informed by phone or email which is exactly what I wanted when selling my house

Greg · 13 August 2025

★★★★★ 5/5

Google

JNP provided a great service selling our property. Sue, Nick and Matt were totally professional throughout, keeping us up to date and persevering with determination when the first sale unfortunately fell through. They were helpful and proactive throughout the whole process.

Lindsay · 25 October 2025

★★★★★ 5/5

Google

We recently went through what can only be described as a turbulent sale, but thank goodness for Sue she was our storm chaser! From the very beginning, Sue didn’t just ride the waves; she took the wheel and never let up on the gas, making sure we stayed on course no matter how rocky things got. The whole process had its ups and downs, with a few unexpected hurdles along the way, but Sue remained calm, collected, and determined throughout. She didn’t just offer support, she took action, always one step ahead, ensuring we were informed, confident, and prepared for every twist and turn. Her proactive approach kept the sale moving forward, and we genuinely believe that without her unwavering persistence, things would have taken much longer to close.

Suzanne · 22 December 2025

★★★★★ 4/5

Trustpilot

Grateful for the support

Lisa, Caroline, Nathan, Mat, Mitchell, Martin, Naz, Ashari, and Jan were an outstanding team, incredibly helpful, professional, and effective in selling our house. Their teamwork made the whole process smooth and successful, and we’re truly grateful for their support.

Nov · 30 September 2025

★★★★★ 5/5

Google

Sue at JNP Princes Risborough has been fabulous during my protracted flat sale. She has been reassuring when challenges have arisen, liaising and updating me regularly, and hassling when required. Thank you sue - after many difficulties we've got there!

Carolyn · 29 August 2025

★★★★★ 5/5

Trustpilot

House sale great experience with JNP High Wycombe

I never realised that selling a house could be so stressful. Having said that JNP were absolutely fantastic from start to finish. Professional, caring, supportive and constantly keeping in touch with me. From the prompt valuation via the lovely Mitchell, to the viewings and sale itself, Lisa in the Progressions Team was simply awesome and kept me fully briefed throughout the process giving me guidance, updates and calmed my frazzled nerves. Huge thanks also to Caroline, you should be very proud, you have a really great team. Huge thanks!

Lynne · 30 October 2025

★★★★★ 5/5

Google

We recently completed a very long and stressful purchase of a probate property, and we honestly couldn’t have done it without the incredible support from JNP, especially Sue Harper. From the moment our offer was accepted all the way through …

Joanne · 10 August 2025

★★★★★ 5/5

Trustpilot

Lindsay Winters from JNP Lettings in…

Lindsay Winters from JNP Lettings in High Wycombe has been absolutely fantastic. She has a work ethic which is so hard to find these days & is by far the best contact at JNP that we've ever had. She is so pro active in sorting out problems & always keeps us informed of progress. I can't rate her highly enough. Many thanks for all you've done Lindsay!

S · 8 August 2024

★★★★★ 5/5

Trustpilot

Natalie is professional and friendly

Natalie was an absolute super star. She was professional and friendly and always helpful. Natalie always returned calls promptly and reassured me when needed. Natalie secured a property for my nephew, everything went smoothly and he was in the property promptly. I recommend Natalie at JNP if your a landlord or a tenant.

Katherine · 16 February 2025

★★★★★ 5/5

Trustpilot

Great experience dealing with Naz

Great experience dealing with Naz, very helpful and went the extra mile on a number of occasions. I would highly recommend JNP and Naz in particular, absolutely amazing. Thank you Naz Morgan & Nicky

Morgan · 15 September 2025

★★★★★ 5/5

Google

Could not provide a stronger recommendation for Sue and everyone at JNP! JNP sold our house very quickly and Sue was an absolute powerhouse at chasing all the solicitors and estate agents in the chain in order for us to exchange and complete to a deadline. This is the second time we have used JNP and I cannot rate their professionalism any higher!

Julia · 21 August 2024

★★★★★ 5/5

Trustpilot

I had a wonderful experience with Phil…

I had a wonderful experience with Phil from JNP estate agents in hazalmere He showed me several properties and was extremely knowledgeable, friendly, and professional throughout. What really impressed me was that he went out of his way to arrange and show me another property that I hadn’t even booked an appointment for, all to make sure I had the best options to consider. His extra effort and genuine care made the whole process much more enjoyable. I wouldn’t hesitate to recommend him to anyone looking for a property.

Sangita · 11 August 2025

★★★★★ 1/5

Trustpilot

Why Waste Peoples Time !!

I arranged to view Regent House, HP11 with Natalie Procter at your High Wycombe branch on Tuesday 29th July 2025 following an extensive search for a great rental property. I explained to Natalie that I have lived in my current rental property for 12 years and I had not so good experiences over the time with estate agencies in my search to move out of London. I explained that I had turned up to viewings when several offers were already on the table basically wasting my time doing a viewing. She actually agreed with me and explained this is not how JNP worked which was a relief to hear and she confirmed she would call me if ANY offers were put forward as I did not want to waste my time travelling from East London to High Wycombe on a Saturday morning for a wasted journey. I casually rung up today (Friday 01st August 2025) to enquire about the property and was told that they had already had 3 offers which had been forwarded onto the landlord. WHY DO YOU WASTE PEOPLES TIME WHO ARE LOOKING INNOCENTLY, FINDING A PROPERTY BUT YOU WOULD LET ME WASTE TIME GOING TO VIEW A PROPERTY THAT IS ALREADY UNDER OFFER WITHOUT YOU CONTACTING ME TO SIMPLY UPDATE ME ? Lloyd the lettings manager has just contacting me with dare I say a very blasé tone of the matter. I firmly believe you need to look at your internal processes and if a member of staff promises they would do something ie communicate that they actually do so.

Chris · 1 August 2025

★★★★★ 5/5

Google

Sue, Matt and Nick were all fabulous with our recent sale. Nothing was too much trouble and they were always available to help with any little issue or questions. Second time we've used JNP and we wouldn't use anyone else in Risborough!

Jamie · 18 March 2025

★★★★★ 5/5

Google

We recently bought our property through JNP and it was a smooth process throughout. Whenever there was an issue Sue was fantastic at resolving and moving things forward. Sue's feedback and guidance was invaluable; both during initial sale and also completion administration.

Angus · 14 March 2025

★★★★★ 5/5

Google

I’ve sold a couple of properties through JNP and they’ve managed property for me too. They are hands down the safest and most experienced hands in the industry. Everyone in the team is exceptional and particularly Sue is completely dedicated to you, to ensure everything goes through from the initial meeting all the way to completion. You always feel like you’re a priority with JNP. They go above and beyond, care to get to know you and I would choose them every time!

Jessica · 24 September 2022

★★★★★ 5/5

Trustpilot

This customer service was outstanding…

This customer service was outstanding and the property was exactly what I was looking for . I was so pleased with customer service I received. Matt went above and beyond to help me find the perfect home . I was very impressed with the quality of service provided . Thanks again . Jade Matt

Jay · 12 July 2024

★★★★★ 5/5

Trustpilot

Efficient management

Jade at JNP has been doing a fantastic job in managing our properties. She has been prompt in addressing issues, organising contractors immediately when needed and most importantly keeping us updated as we live some distance from High Wycombe. We have great confidence in Jade's abilities and cheerful efficient manner.

Margaret · 18 February 2026

★★★★★ 5/5

Trustpilot

Thanks to Lindsay

Lindsay is, as always, so incredibly helpful and professional. Any problem that I encounter is dealt with in a speedy and efficient manner. Cannot thank her enough.

KL · 19 June 2025

★★★★★ 5/5

Trustpilot

Thank you Jade

Jade at High Wycombe office made a good job of organising the re-roofing of my property at 99 West Wycombe Road. Also the installation of a new front door. She was very helpful and kept me and the tenant informed at every stage.

Peter · 7 April 2026

★★★★★ 5/5

Google

Sue was fantastic helping us find our first home! Always really prompt responding to emails and very informative about the local area. JNP really helped make the process as smooth as possible for us.

Charlotte · 14 March 2025

★★★★★ 5/5

Google

Thanks to Sue and her colleagues we managed to buy and sell using JNP's services. The best estate agents in the area and we would definitely recommend their services.

Pia · 14 March 2025

★★★★★ 5/5

Google

Friendly group of staff. Phone was always answered and emails replied to. If they didn't know the answer then would find it out and call or email back promptly.

Ruth · 12 March 2025