Every review we hold for the Prestwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleStaff member was rude on the phone. Frankie Garvey lied and did not call or email my niece back. When I did a viewing with her and we declined the place as we spoke with other tenants who had been there longer and it was mouldy, roof leaks and rats. They do not respond to anything that is true but only fake reviews below are to their liking. Do not recommend.
Freddie · 27 August 2023
Agent replied · 26 August 2024
This is a spam review which has been reported to Google. We do not know this gentleman or his ‘Niece’.
(Note how all the spam reviewers happen to have a cousin or a niece!)
Our many other 5 star reviews are testament to our excellent customer service
★★★★★ 5/5
GoogleFrom a Landlord's perspective, Aubrey Lee's service has been excellent. Rachel, Toli and Mollie were very accommodating, making sure we achieved our goal. Excellent communication, very friendly and helpful and I'd use them again!
Nissim · 2 September 2022
Agent replied · 30 May 2023
Many thanks for the kind review Nissim. We appreciate the business :)
★★★★★ 5/5
GoogleAmazing agency, customer relation is top-notch, Shout out to Rachael who helped me with my process all through the hitches that occurred.
Alice · 27 August 2023
Agent replied · 26 August 2024
Many thanks for the lovely review Alice
Hope you settle in well :)
★★★★★ 5/5
GoogleAubrey Lee did a wonderful job selling my parents' house. Stephen was great to work with and found us a number of buyers very quickly. Toli kept us up to date with everything that was happening during the sale and was a helpful link between us and the buyer.
Geoff · 28 August 2018
Agent replied · 26 August 2024
Thanks Geoff, we appreciate your business and hope to deal with you again in the future!
Kindest Regards,
Toli
★★★★★ 5/5
GoogleIm so glad i went with aubrey lee at prestwich.
Very professional service, kind and nothing was to much.
If your thinking of selling your house i highly recommend aubrey lee.
Thank you all again
Julie · 14 April 2025
Agent replied · 14 April 2026
Thanks Julie, it was great working with you to, we really appreciate the business and all the referrals :)
★★★★★ 5/5
GoogleAubrey Lee & co
Thanks you very much Mollie and the team for helping us find a lovely home to stay in.we appreciate your assistance during the process.
Fingi · 30 January 2023
Agent replied · 30 May 2023
Appreciate the kind review Fingi
Best wishes
Toli
Aubrey Lee & Co
★★★★★ 5/5
Google5* to this excellent estate agency. Our experience was positive from start to finish. We were kept very well informed throughout the whole sales process, and going the extra mile to get us to the finish line. Thank you to Toli, Laurence and all the team at Aubrey Lee.
Shragi · 30 November 2023
★★★★★ 5/5
GoogleJust recently I asked Aubrey Lee & Co to sell my late parent's flat for me. I have used the company several times over the years for selling my house when we decided to move, often being assisted by the wonderful Ivor Sternberg! This time, Toli, also the most friendly and helpful of people, asked Laurence Juster to be the one to advise me throughout the process. I didn't know him till now, but soon realised that this was a chap who completely understood the market, was very friendly, knowledgeable and efficient. He and Toli gave me a good idea of the flat's worth, which I was able to achieve through their discussions with the potential purchasers. I was totally happy with the service provided, and for a reasonable cost, and will always look to use them in the future when the next time should arise. Well done and thank you!
Barry · 27 August 2022
Agent replied · 30 May 2023
Many thanks for your kind review and warm words Barry. We truly appreciate the business and it was great working with you.
Kind regards,
Toli
★★★★★ 5/5
GoogleI have never rented privately before and was a bit unsure about the process, but having found a great flat with some outside space, I definitely wanted to go ahead with the move.
Mollie's enthusiastic attitude and great customer service helped to put me at ease and helped me through the process. She answered all my questions, and nothing was too much trouble. She arranged a second viewing so I could measure up for furniture, and also liaised promptly with the landlord about some items I wanted removing. Everything went incredibly smoothly. I sign for the flat on the 6th July.
I would definitely recommend Aubrey Lee. .
Moving is a big life change, and the professional attitude and great customer care from Mollie, certainly helped me to feel more confident in moving forward.
Joanne · 28 August 2018
★★★★★ 5/5
GoogleWe have seen a flat which we wanted to rent, we got in contact with Mollie and Rachael from Aubrey Lee and in one week they sorted all the necessary for renting it.
Also when we had problems with it, they have been really prompt and very helpful.
Amazing team and is the best agency with which we ever worked for renting.
Thank you very much to all.
Laurentiu · 27 August 2023
Agent replied · 26 August 2024
Many thanks for the kind review Laurentiu :)
Kind regards
Toli
Aubrey Lee & Co
★★★★★ 5/5
GoogleWe recently rented a property though Aubrey Lee, it was a simple and stress free process. Rachel has been amazing and has helped us with any queries that we have had.
Matthew · 27 August 2022
Agent replied · 26 August 2024
Many thanks for your kind review Matthew :)
★★★★★ 5/5
GoogleI’m currently renting my property out through Aubrey Lee. Mollie has been such a great help taking pressure and stress away with dealing with everything. She’s professional and responds promptly to deal with anything. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Katie · 10 January 2021
Agent replied · 9 January 2025
Many thanks for the lovely review Katie :)
Kind regards, Toli
★★★★★ 5/5
GoogleAbsolutely fantastic experience with Aubrey Lee. Laurence kept us informed with regular updates and he was extremely helpful and thoughtful throughout the whole process. He was there to show us around the property upon our first viewing, answered any questions we had and he was there when we picked up the keys. Thank you so much!
Elisha · 1 March 2023
★★★★★ 5/5
GoogleAubrey Lee represented my Landlord Agent for approximately one year after they took over the management from the previous company. They were a pleasure to deal with and made moving out very easy for us when we emigrated to Australia.
Rachel is extremely helpful and friendly and we couldn't have asked for more. She is a credit to Aubrey Lee!
What a refreshing change from several other agents I have dealt with over the years. Thank you!
Jason · 28 August 2018
★★★★★ 5/5
GoogleLaurence and the team at Aubrey Lee in Prestwich have been absolutely superb!. They have kept me updated throughout and worked so hard to secure my sale. I would highly recommend Aubrey Lee for your property sale - Ask for Laurence, he is fabulous!
Sammy · 30 December 2023
★★★★★ 5/5
GoogleRachael is amazing, she likes work done efficiently and effectively so if u need a house. She will have everyhthing in place for you
Kyle · 30 January 2023
Agent replied · 30 May 2023
Many thanks for the kind review Kyle, hope you’re settling in well.
Kind regards
Toli
Aubrey Lee & Co
★★★★★ 5/5
GoogleI have rented a few properties in the past few years & this time was by far the easiest .
I dealt with Rachel through the process & she was brilliant & made it extremely easy .
Would definitely recommend them to anyone .
Joanne · 28 August 2018
Agent replied · 26 August 2024
Thanks Joanne.
Hope you're settling in well.
Best wishes,
Toli
★★★★★ 5/5
GoogleToli, Rachel and all the team @ Aubrey Lee have been truly fantastic. Extremely efficient and always a pleasure to deal with. Rachel is my first point of call when it comes to letting a property and i have never been disappointed!
Akiva · 28 August 2019
Agent replied · 26 August 2024
Thanks David!
We appreciate the kind feedback and continued business.
Best regards,
Toli
★★★★★ 5/5
GoogleAubrey Lee and co. are very polite and efficient. It was a good experience dealing with them about real estate. Laurence is especially kind when dealing with customers. I will consider dealing with them again in the future
Odusify · 28 February 2024
★★★★★ 5/5
GoogleFinding somewhere to rent during a pandemic certainly isn't the easiest thing to do but Aubrey Lee made this process run as smoothly as possible. Mollie was especially helpful, going above and beyond to make us feel comfortable and has dealt with any problems very quickly and efficiently. The team are responsive, organised and hugely professional. I'd happily recommend Aubrey Lee!PositiveResponsiveness, Quality, Professionalism, Value
Catherine · 27 August 2021
★★★★★ 5/5
GoogleWe recently moved house at very short notice and Aubrey and Lee (Mollie in particular) were great at getting it sorted. As we were working we were unable to get our documents over in the normal working day and we were getting responses throughout the evenings and weekends in helping get all our references, inventory and tenancy agreement sorted out. I would definitely recommend renting through them in the future and will post an update on how they have managed the property in the new year.PositiveResponsiveness, Professionalism
Jack · 27 August 2021
Agent replied · 26 August 2024
Many thanks for the very kind feedback Jack. Hope you are settling in to your new home.
Kind regards, Toli
★★★★★ 5/5
GoogleI am currently renting my house out with Aubrey Lee. Firstly at the sign up stage they offered a great deal of flexibility which worked really well for me.
My point of contact now is Mollie. She has been extremely helpful and forthcoming in managing the relationship with the tenant. I am currently living in another country, however Mollie has always made herself available according to my time zone, including weekends and replies to my messages in a prompt manner. So far its been a good experience and I expect it will continue
Nadeem · 27 August 2021
Agent replied · 26 August 2024
Really appreciate this fantastic review Nadeem!
Your business is valued :)
Kind regards,
Toli
★★★★★ 5/5
GoogleThe whole team have great local knowledge and were brilliant at dealing with the rental and sales. I have tried other letting and sales agencies and Aubrey Lee were more professional and flexible. Thank you Toli, Stephen and Rachael.
Michelle · 26 October 2018
Agent replied · 24 October 2024
Hi Michelle, many thanks for the kind feedback. We appreciate your business. Best wishes,
Toli
★★★★★ 5/5
GoogleAmazing customer service, would like to say a massive thank you to Mollie who made everything stress free. Mollie responded very quickly and professionally to any queries, thanks again , would definitely recommend!PositiveProfessionalism
Leigh · 10 January 2021
Agent replied · 9 January 2025
Many thanks for your lovely feedback :)
Kind regards, Toli
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.