Trusted Agent profile · Prestwich

Aubrey Lee & Co Prestwich reviews

★★★★★ Excellent

318 reviews across 2 platforms

39 Bury New Road, Prestwich, M25 9JY

Aubrey Lee & Co's office in Prestwich, at 39 Bury New Road, is rated 4.8 out of 5 across 318 reviews on two platforms, including 302 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

302

Reviews on Google

This office

Facebook logo

4.2 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Aubrey Lee & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Prestwich office, from every platform, shown as written. First names only.

5/5

Google

Just used Aubrey Lee to let my property. All I can say is that they were amazing!! I dealt with Mollie and Rachael and they both went out of their way to be helpful and accommodating. Highly recommended.

Jack · 11 January 2019

Agent replied · 9 January 2025

Thanks for the lovely feedback and continued business. Regards, Toli

5/5

Google

Aubrey Lee have been fantastic, especially Mollie Staines. They have made the sale of my late grandma’s house as easy as possible for our family. They kept us informed at all times and were very efficient, the viewings were arranged quickly and the house sold within a week. Fantastic service for a reasonable price and would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 27 August 2021

5/5

Google

My wife and I have had a fantastic experience finding and renting a home with Aubrey Lee. The standard of service is excellent. Mollie has been prompt and helpful in dealing with all queries. Highly recommended.

Hambleton · 28 August 2019

Agent replied · 26 August 2024

Thanks for your kind feedback Hambleton! Best wishes, Toli

5/5

Google

Aubrey Lee & Co provided us with tenant find and property management services. We found Rachael and her team to be professional, diligent and responsive and look forward to working with them again.

GMM · 27 August 2020

Agent replied · 26 August 2024

Many thanks for the kind review! We appreciate your business :) Kind regards, Toli

5/5

Google

Two months ago, my landlord has moved to Aubrey Lee agency. Since then, it was excellent experience. Especially (Rachael) she has helped me to move my secure deposit & other movement process from old agency smoothly. Of course, she has answered all my queries promptly and professional way. I would say this agency service is brilliant. So far, I am very pleased to be renting with Aubrey Lee.PositiveResponsiveness, Professionalism

Jawahar · 27 August 2022

Agent replied · 30 May 2023

Many thanks for kind review Jawahar. Best wishes Toli

5/5

Google

We were searching for accommodation for our son who is at Salford University. Halls had not worked out for him. Most estate agents were telling us we had no chance of finding anything. Mollie at Aubrey Lee was amazing and our son now has a brilliant studio flat. Thank you Mollie

Melanie · 1 November 2022

1/5

Google

Manager and owner Tolly Yodaiken both unprofessional and aggressive. Had to end call with owner due to his aggressive tone

Malcolm · 24 May 2025

Agent replied · 14 April 2026

Malcolm is a pathetic drunk old man who wasted our time on a valuation. Please avoid this individual at all costs.

5/5

Google

Renting my house was always going to be difficult for me as I like to do everything myself. I instructed Aubrey Lee to manage my house after poor service from another. Aubrey Lee collected the keys from the original estate agent's office and since then everything was taken care of. I was originally cautious as their price was one of the cheapest I found. 3 hours later the house was on the market and 3 days later they had found a suitable tenant. They are very knowledgeable and I feel I'm in safe hands which is all I ask for. Molly has gone above and beyond and I honestly hope she gets a big bonus for all her hard work. I love the personal touch I receive from the team and can't possibly imagine any other company would be able to compare now. Safe to say... I'm a happy customer. Emails and questions are always answered promptly and the service is excellent.

Matthew · 27 August 2020

Agent replied · 26 August 2024

Thanks for the kind review Matthew. Glad you were happy with our service - we try our best! We really appreciate your business and I will definitely look after Mollie, don’t worry! Kind regards Toli

5/5

Google

Couldn't have asked for a better service from Ivor. He really did go out of his way to make sure we were in the best possible position to view and offer on the property. He kept everyone in the chain regularly updated throughout and he knows how to have a good laugh. Thanks for all your hard work Ivor and the team at Aubrey Lee

Yonatan · 11 January 2020

5/5

Google

Aubrey Lee was excellent from Day 1 and throughout the entire process of my mother's house sale. The team were faultless in terms of customer service, professionalism, communication and responsiveness. Toli in particular was outstanding - extremely helpful, insightful and a genuinely lovely person to deal with. Would highly recommend Aubrey Lee to anyone selling in the local area. Fantastic service and great value.PositiveResponsiveness, Quality, Professionalism, Value

Alison · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the warm words Alison. It was a pleasure dealing with you and your lovely Mum. Wishing you both best of luck in all your future endeavours. Kindest regards :) Toli

5/5

Google

Bought a house through Aubrey Lee - Toli , Sissi and Laurence was unreal and would use them again

Joe · 10 October 2024

5/5

Google

Laurence at Aubrey Lee was amazing throughout the sales process, always communicating in an honest, professional and supportive manner. Highly recommend

Saul · 14 April 2025

Agent replied · 14 April 2026

Thanks so much Saul, we got there in the end! Appreciate the business :)

5/5

Google

We just completed the sale of our house and the purchase of our new home with Laurence at Aubrey Lee. …

Daniel · 14 April 2025

Agent replied · 4 May 2025

Many thanks for the lovely feedback Daniel. We appreciate the business and hope you settle in well to your lovely new home :)

5/5

Google

Great service on a tricky chain. Laurence went the extra mile to get things moving and get us to the finish line.

Francine · 12 August 2024

5/5

Google

I've recently rented a property with Aubrey Lee, my agent Rachael has been so great throughout. Friendly and professional service and I was kept updated throughout the process would recommend using them!

Sarah · 28 August 2019

Agent replied · 26 August 2024

Thanks for the kind feedback Sarah. Wishing you best of luck in your new house! Best wishes, Toli

5/5

Google

I chose Aubrey Lee because I was impressed by the valuation done by Stephen - he was friendly yet business like and gave what I felt was a fair valuation. He seemed genuinely keen to sell the property without being pushy. The house was marketed immediately and sold within days with their help and advice. The sale took a long time to go through but it was the staff at Aubrey Lee... esp William and Toli.. that sped it through in the end, so thank you. Throughout the sale...from my initial telephone enquiry through to completion ... I found all the staff helpful and informative. I would recommend Aubrey Lee , Prestwich for house sales. Denise Spencer

Mike · 28 August 2019

Agent replied · 26 August 2024

Denise - what a roller coaster your sale was! Thankfully we got there eventually. Truly appreciate your business and very kind feedback. Best wishes for the future, Toli

5/5

Google

Aubrey Lee & Co are a fantastic local agent that go the extra mile in terms of delivering excellent service. I would like to praise the level of service I received from Mollie, she was an absolute dream. She made my moving in experience so easy, very prompt and informative every step of the way and managed my short time scale wonderfully and always was reachable after working hours. If your looking for an agent that cares look no further than Aubury Lee.

Samir · 28 August 2019

Agent replied · 26 August 2024

Many thanks Samir for your very kind words. Glad we could assist you and that you were happy with our service. Regards, Toli Director

5/5

Google

Massive thanks to Aubrey Lee in helping us find another property in such a difficult situation that that we were left in. Aubrey Lee have now put mine and my families mind at ease. I must say that every time I've spoken over the phone that they are very polite and very professional. Also when meeting them face to face they have been fantastic. I would 100% recommend Aubrey Lee to anyone. Awesome team and always support you when you need it most. Always there when you need an answer. Always willing to help with any maintenance issues. Not to mention excellent customer service. 10/10 👍👌

William · 28 August 2019

Agent replied · 26 August 2024

Cheers William for you extremely kind feedback. Hope you have no issues going forward ;) Best wishes, Toli

5/5

Google

We've had a great experience with Aubrey Lee, we've been dealing with Mollie. She was really friendly during the viewing and has had great communication with us since then. She has always replied swiftly and was really helpful in negotiating with the landlord, it felt like she cared about us getting the property. We are looking forward to moving into our new house tomorrow and are very grateful for all the help we have had from Aubrey Lee and Mollie

Rosie · 28 August 2019

Agent replied · 26 August 2024

Thanks Rosie! Hope you settle in to your new home. Kind regards, Toli

5/5

Google

We have used Aubrey Lee for a purchase and then for the rental of our property for 4 years. The team have been wonderful throughout and Mollie, in particular, is simply a pleasure to work with. She has sorted all sorts of issues with the minimum of stress & fuss, arranged 4yrs of rentals without problem and found an array of ways to help us. Always friendly and cheerful. I can highly recommend the team and indeed have done so to numerous people I know.

Cara · 28 August 2019

Agent replied · 26 August 2024

Many thanks for the kind words Cara. We appreciate your business. Best wishes, Toli

5/5

Google

Rachael and Mollie at Aubrey lee are amazing. They went above and beyond to make sure everything was spot on with my daughters' application and dealt with whatever queries I had, straight away. I would just like to mention that Rachael even helped out during her annual leave, which I have never experienced anywhere else. This is how lovely the staff are there. Totally recommend!

Joanne · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the lovely review Joanne. Hope your daughter is settling in well :) Kindest regards Toli

5/5

Google

We have moved several times and always chosen Aubrey Lee as our agent. The staff have always been pleasant and helpful. When any problems cropped up in the process of buying and selling Toli was always there for us with prompt and sound advice often going the extra mile to get us through any challenging issues.PositiveProfessionalism

Jack · 27 August 2021

5/5

Google

They have done a great job at all steps of renting my flat. It was my first time renting a flat, so I didn't know many things. They have been incredibly helpful and constructive in guiding me through the process. They have always been available to answer my queries, too. I'd definitely recommend!

Özge · 27 August 2023

Agent replied · 26 August 2024

Many thanks for your lovely review. Hope you’re settling in well. Best wishes Aubrey Lee & Co

5/5

Google

we are so happy with the customer care we received. especially from Mollie, she has worked her socks off and always had us at the top of her priority list. Mollie has also been very patient and understanding with us. Most importantly she gets jobs done. what I like best about Aubrey Lee is the fact that they will collect your rent bit by bit and hold it for you to pay the land lord on the day rent is due. We would definitely recommend! Thanks Aubrey Lee

Manda · 28 August 2018

Agent replied · 26 August 2024

Cheers Mandy, glad you were happy with our service! Regards, Toli Director

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Questions about Aubrey Lee & Co Prestwich

Has Aubrey Lee & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Aubrey Lee & Co, Prestwich won Trusted Agent.

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