Trusted Agent profile · Preston
★★★★★
160 reviews across 2 platforms
349-351 Blackpool Road, Preston, PR2 3AB, PR2 3AB
Highgate Homes's office in Preston, at 349-351 Blackpool Road, is rated 4.8 out of 5 across 160 reviews on two platforms, including 158 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Highgate Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Preston office, from every platform, shown as written. First names only.
5/5
GoogleDeclan @ highgate homes has gone above and beyond to help my family rent the perfect home for us! I 100% recommend highgate homes for all the help and advice and support they have given us! So professional and I can't thank them enough for it!
Thanks for the review, Kim! I hope enjoy your new home! 😊 - Declan …
5/5
GoogleAs a first time renter Highgate have been the best lettings agent I've encountered, any troubles or issues I've had it's been dealt with professionally and effectively, I can't stress how helpful they have been. Thank you again Highgate and manager Declan
Thank you very much for the kind review, Racheal! We're always happy to let to you and if you need any help in the future, you know where we are! 😊 - Declan …
5/5
GoogleHighgate homes made my house move as smooth and unstressful as I could have ever imagined from my first viewing to recieving the keys. This staff I dealt with, Declan and Umar are lovely and very easy to get along with. I would like to praise both Declan and Umar for their hard work and dedication. I would highly recommend Highgate Homes.
Thanks very much for the kind review, Chelsea, all the best to you, Daniel & the little man! If you need anything in the future, you know where we are! :) - Declan
5/5
GoogleThis is my second review as have used the Letting Agency side of Highgates before. Have just used them again to source a tenant for another property and once again I received a professional service and a really good tenant. They take on board what type of tenant would fit better in the property/ area and keep you informed all the way. Highly recommended.
Thanks for the kind review, Tracey - we looking forward to working with you long into the future! - Declan :)
5/5
GoogleHighgate Homes for me is second to non when it comes to looking for that number one perfect home. The staff (Umar & Declan) are so friendly and ready to see you through every steps towards getting a perfect and affordable A-class shelter. Will recommend to anyone for sure. 👍 …
Thanks for the kind review, Emmanuel! - Declan
4/5
GoogleHighgate homes helped me find a place on short notive in Preston. They have a very responsive and helpful team. I was looked after by Shaun Mcfaul who went out of his way to organize my move within a week and stayed in touch throughout. In a age of constant bickering between agencies and tenants I feel that Highgate homes have a much friendlier and helpful approach to their customers. Would recommend.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words Moeez and taking time out to write them as I know you are a busy man at the moment. I am glad we managed to find you a nice home and that you are happy with our agency. Kind regards Shaun
5/5
GoogleI have been with Highgate homes now for 4 yrs over 2 properties. Never had an cause for complain, the staff are amazing and helpful if any issues do arise. Best experience I have had with an estate agent.
Cheers for that, Seamus! 😁 - Declan …
5/5
GoogleI cannot praise this estate agents enough!!.. they deserve 10 stars!!..or more.. They went to every length to be helpful, and worked extremely hard for me,quickly and smoothly... They are also friendly and understanding, to meet individual needs. Basically their extremely good services made a very difficult and practically impossible move actually happen!.. I was fortunate to find them,and recommend them absolutely.PositiveResponsiveness, Quality, Professionalism, Value
Hi Beatrice, thank you very much for the 5* review! I'm delighted to hear you've had a good experience - if you need anything at all, please let us know! :) - Declan
5/5
GoogleI had the pleasure of working with these guys again today. Don’t believe what they say about estate agents - the team at Highgate is professional, friendly and they give you free chocolates! They really helped me out today, not for the first time.
Thanks for the review Mark, it is always a pleasure to work with you. Don't tell anyone else about the free chocolates though. Shaun.
4/5
GoogleBig shout out to umar and his team , this guys are just too real and transparent. I will recommend you to my frnds. Thanks
Thank you very much for the kind review, Oluwole! - Declan
5/5
GoogleThey are the best agent in buying and renting a house.I have recommended to lots of people and will continue to. Omar thank you .
Thank you, Esther! :) - Umar
5/5
GoogleI greatly appreciate the professional conduct and timeouts support that you rendered.Excellent work, continue to offer such high standard services to many more clients. Now I have a place which I call home something never without you guys. Thanks 🙏🙏 …
Thanks for the kind review, Phinias - We hope you enjoy your new home and, it’s been great working with you! :) - Declan & Umar
5/5
GoogleI have been with the agency for almost a year now. Great communication and efficiency. Have renewed for 6 months. Would recommend to anyone looking to rent.
Thanks for the 5* review, Yoana! :D - Declan
5/5
GoogleHaving used Highgate Homes for the first time I am very impressed with all the staff. They are prompt in response to every aspect of their job without a doubt they went above and beyond to help. They are extremely professional, friendly and pleasant, i would not hesitate to recommend them to anyone wishing to rent a property. EXCELLENT BUSINESSPositiveResponsiveness, Quality, Professionalism, Value
Hi thankyou so much for your review and if we can be of any further help please get in touch.
5/5
GoogleDeclan leads a very professional team of dedicated staff who have provided a seamless process for my tenancy. Would 100% recommend.
Thank you very much for the kind review, Ethan! I hope you enjoy your new home! :D - Declan
5/5
GoogleAbsolutely excellent service , one is really looked after as a customer my house was sold quickly and every thing from start to finish was handled in a very professional manner Thank you every one at Highgate homes.
Thank you for your kind words Pauline. It was an absolute pleasure to work with you and help you sell your lovely house. I hope that you are very happy in your new home. Best wishes Shaun
5/5
GoogleShaun an the team at highgate homes are ace nothing is too much Keep up the good work
Thank you so much Carol. I hope you will be happy in your new home.
5/5
GoogleI’ve used Highgate for both letting and then later selling my property in Preston. I’ve found them to be friendly, professional and helpful. Overall, my experience with them has been positive and I would highly recommend them.
Thanks for the kind review, Abdulrazaq, it’s been a pleasure working with you. If you need any help in the future, you know where we are - Declan
5/5
GoogleSuperb company to deal with. All the staff, Clare, Shaun and Declan have been nothing but helpful and amazing to be around. They are kind and always able to help when needed. Made moving a less stressful experience that it could have been super lovely and supportive letting agents with the staff their best assets, no stuffy stuck up noses here!
Thank you so much for this Anneka, we really appreciate your kind words. We are really happy to have helped you.
5/5
GoogleHad a great experience with Highgate homes everything quick and professional. A very friendly and helpful behavior from every one and expected in future also. Thankyou Declan & Umar
Thank you very much for the kind review, Jobin! If you need any help at all, you know where we are! - Declan & Umar
5/5
GoogleWhen I spoke to them on the phone they were very polite and informative. They sent me all the details I needed promptly. Shaun showed me around the property and was friendly, polite and helpful. I've not had good experiences with estate agents in the past but this has changed my opinion.PositiveQuality
Hi Ben, I'm very happy to hear that you've had a good experience with us and that we've helped to change your opinion of agents! If there's anything we can do to help you in the future, please give us a call. Thanks again, Declan
5/5
GoogleI had the best experience with Highgate staff especially with Declan , Uma and Christian . Would highly recommend this agency .
Thanks, Trust! 😊 - Declan …
5/5
GoogleI have had a wonderful experience through out the letting process of my new home.Heartfelt thanks to Mr.Declan and Mr.Umar who have been very supportive and helpful..A definite recommended letting agent.
Thank you very much for the kind review, Sinju - if you need any help, you know where we are :) - Declan & Umar
5/5
GoogleReally friendly people that help with whatever is needed if they can. I would recommend Highgate Homes to anyone and will use them again.
Thank you for the 5* review, Paula! If you need any help in the future, you know where we are! - Declan :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Highgate Homes's Preston office has 160 reviews across two platforms: 158 on Google, 2 on Facebook.
Highgate Homes Preston is rated 4.8 out of 5 across all 160 reviews, and 4.8 out of 5 on Google from 158 reviews.
Yes. In The Trusted Agent 2026 awards: Highgate Homes, Preston won Trusted Agent.
Highgate Homes Preston, 349-351 Blackpool Road, Preston, PR2 3AB, PR2 3AB.
