Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have recently started getting a bigger house and Farrel Heyworth had a beautiful house available, which we applied for. The application process was smooth and during the viewing our agent Jonathan was helpful, nice and Supportive. Subsequently the estate agent continued to support us in a fast, efficient and most importantly caring way and therefore I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Robin · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Jonathan and our Preston team have been able to help you find and buy your new home. I'll be sure to pass your kind words on, they will be delighted.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleChris Plumpton at the Farrell Heyworth Preston office has been fantastic, we chose Chris out of 3 agents to we had out to value our home, within a week, we had about 6 viewings and two offers, and sold our house at the full asking price. David Monro was superb showing the clients around our home. I would highly recommended Farrell Heyworth to anyone who wants to sell there home!
Carol · 29 July 2019
Agent replied
Dear Carol,
Thank you for taking the time to leave feedback. It's great to hear that Chris and the team have worked hard to make your home selling process as easy and successful as possible. I am delighted that you have had such fantastic outcome during the sale of your property. I will pass your comments on to the team as we pride ourselves on rewarding our staff for a job well done. If we can be of any further assistance please don't hesitate to get in touch. .
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI highly recommend Farrell Heyworth, the staff are super friendly and welcoming, I felt at ease the moment I entered the building! I would like to say a big thank you to Chris and the team, they have been giving me all the up to date information I needed and guided me through the process to buy my home. Thank you to everyone involved, you've been a great help!
Raj · 25 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleDealt with Katie from Farrell Heyworth from the Preston office and found her to be really helpful and proactive in getting things done and completed. Really happy with her customer service!
Rob · 22 April 2024
Agent replied · 21 June 2024
Thank you for sharing your experience with Katie from our Preston office! We're thrilled to hear that she provided you with helpful and proactive service throughout your dealings. Customer satisfaction is our top priority, and it's wonderful to know that Katie's efforts made a positive impact. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out to our team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleFarrell Heyworth did a very quick and professional job of selling my property at a busy time in the housing market, and Taylor Townsend was most efficient and personable in all her dealings with me. She liaised very effectively between buyer, seller and solicitor, keeping everyone informed of progress and next steps.PositiveResponsiveness, Professionalism
Eileen · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI would like to thank Katy and the rest of the team at Farrell Hayworth for their super help and advice. Katy was very knowledgeable and was able to answer all our questions while viewing the property!
CarMonkey247 · 31 October 2023
Agent replied · 30 December 2023
You're very welcome! We're pleased to hear that Katy and the team at Farrell Heyworth were able to provide you with helpful information during your property viewing. If you have any more questions or if there's anything else you need in the future, please don't hesitate to reach out to us.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWould highly recommend! I was looking for a very specific property with many “must haves”. Lauren has left no stone unturned to find me a property meeting all of my demands. The patience and determination showed by her was second to none, she is a valuable asset to this estate agent.
Lewis · 2 May 2025
Agent replied · 30 May 2025
Thank you for your wonderful review! We’re so glad to hear that Lauren was able to help you find the perfect property. Her dedication and attention to detail are what make her such a valuable part of our team, and we’re thrilled that she was able to meet all of your requirements.
We appreciate your recommendation, and if you need any further assistance in the future, we’re always here to help!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleWe had several complications with our Sale, but Alison Ainsworth and Alison Whiteside have been absolutely amazing! They relentlessly liaised with Solicitors and Estate Agents to ensure progress was made in a timely manner, as well as keeping us updated on a daily basis - professional, transparent and effective. We cannot stress how much we appreciated having these two in our corner. Thank you for all your hard work!
Naomi · 25 July 2024
Agent replied · 24 August 2024
Thank you for your kind words! We're delighted to hear that Alison Ainsworth and Alison Whiteside provided you with such exceptional service throughout your sale, despite the complications. They truly went above and beyond to ensure everything progressed smoothly and kept you informed every step of the way. We'll make sure to pass on your appreciation to them.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleKaty Heslop came and valued our property. She valued it higher than other agents I had come round to value the property. I felt that she really knew the area and trusted her judgement. We sold for full asking price and I am so grateful we went with her and the Farrell Heyworth team. Liam our sales negotiator was also amazing. The whole team have been really supportive and helpful.
Claire · 31 May 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and the opportunity to provide you with the support you required. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleAmazing help from Maya L, made our moving process so easy and smooth!
Jade · 13 March 2026
Agent replied · 13 April 2026
Thank you for your lovely feedback.
We’re delighted to hear that Maya made your moving process feel so easy and smooth. It’s great to know her support had such a positive impact on your experience.
We’ll be sure to pass your kind comments on to Maya.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleIncredible service and Katy was a true credit to Farrell Heyworth. Ensured that I was informed, answered all of my questions and it was truly a seamless process
Jake · 30 November 2023
Agent replied · 30 December 2023
Thank you for your positive feedback regarding the incredible service you received, and we appreciate your kind words about Katy. We're thrilled to hear that Katy was a true credit to Farrell Heyworth and that she ensured a seamless process for you, keeping you informed and addressing all your questions.
Providing excellent service is a top priority for us, and it's great to know that our team member made a positive impact on your experience.
Thank you for choosing Farrell Heyworth.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleMyself and my partner have been dealing with Taylor at Farell Heyworth. Taylor has been professional to deal with and very responsive to any questions we may have. Taylor has kept me in the loop during this time of buying a property and we can't thank her enough.PositiveResponsiveness, Quality, Professionalism
Hannah · 25 August 2021
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear that Taylor and the Preston team were so helpful during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish. Would like to do a special mention to Natalie Eccleston who helped so much to get things over the line.
Damien · 30 November 2023
Agent replied · 30 December 2023
Thank you for your kind words! We're delighted to hear that you had an absolutely fantastic experience with our service. Natalie Eccleston and the entire team appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleCouldn't be more happy with the service provided by Farrell Heyworth, especially Natalie. Excellent customer service from start to finish. Always kept informed and updated throughout.
Gill · 30 November 2023
Agent replied · 30 December 2023
Thank you for your kind words! We're delighted to hear that you had an excellent experience with Farrell Heyworth, especially with Natalie. Providing excellent customer service is our top priority, and we appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI have spoke to a few members of staff at Farrell Heyworth throughout my house searching process. Each time they have been extremely friendly, professional and knowledgeable. I have been lucky enough to now find a property through FH and Taylor who is now dealing with our sale has already got things through very promptly and has advised us of the next steps straight away. Taylor was very happy for us and her enthusiasm really had a positive impact, especially when our offer was accepted! Thank you and I look forward to continuing the process with Farrell Heyworth.PositiveResponsiveness, Quality, Professionalism, Value
Beth · 25 August 2021
★★★★★ 5/5
GoogleHi I have found Katie Ward to be friendly and most welcoming individual . I have requested information from her and she has dealt with it promptly and most efficiently. Also with the Tenancy find for suitable tenants she has been very Professional Thank you
Mohamed · 27 March 2025
Agent replied · 3 June 2025
Thank you for your kind review. We are thrilled to hear that you had a positive experience with our team. Katie, along with the rest of the team, is dedicated to providing efficient and professional service, ensuring that everything runs smoothly and promptly. We truly appreciate your feedback and are glad we could assist you in finding the right tenants.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleSome people will look for a service that offers everything and requires no input from the landlord...you don't get that anywhere!
Farrell Heyworth offers proactive and helpful, they will need your decisions on matters over the tenancy and input to placing new tenants. Work with them to help you make your property work for you.
Seek to work with them, build a relationship and they will work with you to get win-wins!
I've gone from having no one in the house to it being filled within a week...
Ben · 30 May 2023
Agent replied · 29 July 2023
Thank you for your feedback about your positive experience with Farrell Heyworth. We understand that as a landlord, it's important to be actively involved in the decision-making process and working together with our team. We strive to provide proactive and helpful service, ensuring that your property is effectively managed and tenants are promptly placed.
Building a strong working relationship between landlords and our team is crucial, and we appreciate your recognition of our collaborative approach. We are pleased to have been able to quickly find tenants for your property, resulting in a successful outcome for you.
If you have any further questions or require any assistance in the future, please don't hesitate to reach out. We are here to support you and make your property investment journey a positive one.
Best regards,
Jeremy Collins
Director, Farrell Heyworth
★★★★★ 5/5
GoogleFlawless service. Taylor was tremendous in her communication as the property going for sale was an ex rental and was being renovated. She kept her promise and called me bi-weekly. The handover to valuer was also seamless. Richard called and sent us a valuation report on time. And tonight Nicola told us we had a cash offer from an investor. Cannot express how impressed I am from initial contact to market. I can't say a bad word. Very professional. Shame people only report negative experiences mine was outstandingPositiveResponsiveness, Professionalism
Ariana · 22 June 2021
★★★★★ 5/5
GoogleI have had the pleasure of dealing with a number of Staff at Farrell Heyworth who have provided me with an excellent service. I would like to give my upmost praise and sincere thanks to Taylor Townsend for her excellent work in dealing with the sales negotiation of a property on my behalf. Her efforts have been outstanding. I would thank David for his superb work in relation to viewings, and Richard who was my first contact with Farrell Heyworth and he really impressed me by his knowledge and the overall quality of service Farrell Heyworth could offer me, an excellent Team. Many Thanks Patrick Kelly.PositiveResponsiveness, Quality, Professionalism, Value
Patrick · 22 June 2021
★★★★★ 1/5
GooglePhoned up to find out what percentage they charge to sell property they said they don’t know they’re have value it .
Harry · 13 November 2025
Agent replied · 13 April 2026
Thank you for your feedback. At Farrell Heyworth, we don’t advertise a single flat fee because we provide an extensive, tailored service that can vary depending on each individual property and the level of marketing support required. … More
★★★★★ 5/5
GoogleAnil Parmar was a fantastic mortgage advisor and always responded very quickly to any queries that came up during our house purchase. He was so patient with us and talked us through the process. We would not have been able to do it without him and his friendly, professional services were worth their weight in gold. He is a true gem and I would highly recommend him to anyone who is in need of a mortgage advisor.
Zgirl611 · 22 September 2021
★★★★★ 5/5
GoogleGreat experience with Natalie Eccleston, so helpful and looked after me.
Highly recommended ⭐️⭐️⭐️⭐️⭐️
Mehmet · 13 January 2026
Agent replied · 13 April 2026
Thank you for your five-star review. We’re delighted to hear you had such a positive experience with Farrell Heyworth and that Natalie Eccleston was able to support you so well throughout the process. Providing a helpful, reassuring and … More
★★★★★ 1/5
GoogleFarrell Heyworth have sent me the same email with a link about 10 times. I don't know what it is for. I have tried to contact them to find out what it is through email, phone, Facebook messenger and Twitter, but none of these have been answered. Not quite sure what's happening there!
Theodore · 19 October 2024
Agent replied · 23 October 2024
Thank you for your feedback. We’re sorry to hear about the difficulties you’ve experienced and we take this matter seriously. Unfortunately, we cannot locate your details in our system based on the name provided, but we would very much like to investigate this further to ensure it does not happen again. Please could you contact us at marketing@farrellheyworth.co.uk with your name and contact information, and we will look into this as a priority.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleI would like to thank Taylor Townsend for all her help in securing our property. Even though we changed our minds a couple of times she remained very positive and professional during the whole process. I would certainly recommend using Farrell Hayworth in Preston"PositiveProfessionalism
Julie · 25 August 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start sale and during your search for a new home by Taylor and our Preston team.
It sounds like the team have gone out of their way to make buying your new home and achieving the right results during the sale of your property as easy and successful as possible and that you have been given the professional guidance you needed.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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