5/5
GoogleFantastic service from Jones and Chapman. Efficient staff and always so helpful. Would highly recommend. Thank you for your help
Trusted Agent profile
Jones and Chapman Prenton reviews
★★★★★
323 reviews across 2 platforms
349 Woodchurch Road, Prenton, CH42 8PE
Jones and Chapman's Prenton office at 349 Woodchurch Road is rated 3.8 out of 5 across 323 reviews on two platforms, including 253 Google reviews rated 4.3.
Reviews
Every review we hold for the Prenton office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent service
Excellent service. Dealt with my purchase so smoothly kept me updated, very friendly service. Would highly recommend.
5/5
GoogleVery helpful from the outset, very friendly staff.
1/5
TrustpilotAbsolutely horrendous from the word Go.
5/5
Trustpilot100% would recommend....
Olivia, Elkee & Jackie provided a fabulous service! We 100% recommend.
5/5
GoogleThanks to both Matthew and Bobbi for all your assistance with finding a suitable candidate for my house. Very much appreciated.
5/5
GoogleProfessional Service 👍, Friendly Staff. …
5/5
GoogleGreat staff. Very helpful and friendly.
5/5
GoogleVery helpful staff in the letting department, they kept me updated throughout the letting process. Very professional.
4/5
GoogleHelpful estate agents that helped us rent a lovely homePositiveProfessionalism
1/5
GoogleNot good
Agent replied · 12 December 2025
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery good service from ruby and ollie, highly recommend there services. Thank you
5/5
GoogleExcellent service from Ed at JC from beginning to completion of sale.
5/5
GoogleBrilliant from start to finish!PositiveResponsiveness, Professionalism
4/5
GoogleHad a good experience with Jones and Chapman estate agents.
5/5
GoogleRating only, no written review.
Agent replied · 9 October 2025
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleVery professional so satisfying would recommend them to anyone Thank you
5/5
GoogleExcellent service from all the team, Very professional friendly and helpful
5/5
GoogleRating only, no written review.
1/5
TrustpilotBebington branch.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for your 5* review Parth
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jones and Chapman Prenton
How many reviews does Jones and Chapman Prenton have?
Jones and Chapman's Prenton office has 323 reviews across two platforms: 253 on Google, 70 on Trustpilot (across the whole business).
What is Jones and Chapman Prenton's rating?
Jones and Chapman Prenton is rated 3.8 out of 5 across all 323 reviews, and 4.3 out of 5 on Google from 253 reviews.
Where is Jones and Chapman's Prenton office?
Jones and Chapman Prenton, 349 Woodchurch Road, Prenton, CH42 8PE.
