Trusted Agent profile · Prenton
★★★★★
323 reviews across 2 platforms
349 Woodchurch Road, Prenton, CH42 8PE
Jones and Chapman's office in Prenton, at 349 Woodchurch Road, is rated 3.8 out of 5 across 323 reviews on two platforms, including 253 Google reviews rated 4.3.
Every review we hold for the Prenton office, from every platform, shown as written. First names only.
5/5
GoogleBobbi and Dave where absolutely brilliant, great service, very professional.
Hello Barry, thank you for taking your time to provide our team with a lovely 5-star review! We are very pleased that you found the service from our team to be brilliant and we are always here to help with any services you require in the future!
1/5
TrustpilotTreated disgustingly
Treated disgustingly, left with damp and mould in the house, compensation for a non working boiler not given. Glad to be away from these letting agents, worst experience I’ve ever had.
5/5
GoogleProfessional, knowledgeable, polite. But did not vet prospective buyers very well. Did not sell with them.
5/5
GoogleThese guys were amazing when I bought my first home. They were always friendly and helpful and supported with the very quick and very smooth transaction.
1/5
TrustpilotDreadful
Dreadful Communication is horrendous Nobody answers the phone, calls you back or answers e-mails.Worst company I have ever had the misfortune to deal with.Never again!!!Would not recommend
5/5
GoogleExcellent job done and really efficient for sale of our property. Tomas did a great job from starting to the end and help us a lot, as well as Jake. Definitely recommend.
5/5
GoogleA very professional and supportive smooth sale of our property well done by all especially Ed who has been very helpful would recommend to anyone would just like to say thanks for everything Mr Mrs Burgess
1/5
GoogleNot a very reassuring experience, to be honest....not really clued up about a house they had for sale. No provisions for viewing or anything....Even with Covid 19....they should be more helpful.
5/5
GoogleRhys Davidson, mortgage advisor, was such a massive help when purchasing my first property. I had no idea what I was doing and he helped me through the whole process. Thank you so much. Couldn't be happier. Xx
5/5
GoogleHelpful and informative will definitely use again
Hello Sue, thank you for 5 star review of our Jones and Chapman Prenton team. We are very glad you found our team to be helpful and informative and we look forward to being here for you in the future!
5/5
Googlewithin two hours of being put on the market our house was let ,and despite a few minor hiccups everything went smoothly .The staff were very professional bobby joe excelled herself with her profesionalism and pleasant approach.
5/5
GoogleI recently sold my property through Jones & Chapman and I was so impressed with their professionalism and expert advice. Everyone I spoke to there, were so helpful and really friendly. Would definitely recommend them to anyone. Sarah
5/5
GoogleI've purchased and sold through Jones and Chapman and always had a great experience. The staff are knowledgeable, friendly and helpful and are always quick with a response if you have a query.
1/5
GoogleStill waiting on them getting back to me to view a house to buy. That's over 10 days now 🙄 …
5/5
GoogleReal friendly place to go when looking for a house. Really helpful and Katie did a fab job with the viewings
1/5
TrustpilotI was unfortunate enough to have to…
I was unfortunate enough to have to deal with Jones & Chapman in Heswall after the closure of the West Kirby Branch.
5/5
Googlegreat service and local knowledge buyer's waiting and sold property before it was even fully marketed. Couldn't ask for more and will definitely be using again thanks again Dan and Ed 👍👍 …
5/5
GoogleDavid Thompson has just rented a house for me and the speed he has got sorted in has been 1st class. He's been a pleasure to deal with and I would highly recommend using him.
3/5
GoogleStruggled to get through as wrong number was advertised on Right Move . but once I rang the right number the staff who took the calls were helpful & attentive.
1/5
GoogleVery bad company and unprofessional staff
1/5
TrustpilotAwful service
5/5
GoogleExcellent service from Jones and Chapman and in particular the manager Vikki looked after us from day one. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent and efficient levels of customer service and pleasant and helpful staff. Bobby Jo made every effort to keep me informed. As a tenant, I can recommend with total confidence .
5/5
TrustpilotReview form the landlord
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jones and Chapman's Prenton office has 323 reviews across two platforms: 253 on Google, 70 on Trustpilot (across the whole business).
Jones and Chapman Prenton is rated 3.8 out of 5 across all 323 reviews, and 4.3 out of 5 on Google from 253 reviews.
Jones and Chapman Prenton, 349 Woodchurch Road, Prenton, CH42 8PE.
