Gascoigne Halman Poynton reviews

★★★★★ 5/5

Google

Joanne and her team have given a professional service from first meeting through to completion. A house move is considered to be one of life's most stressful situations. Any issues we had were immediately dealt with and resolved as they endeavored to keep our stress levels to a minimum! They were always confident the sale price was realistic and with a little negotiation (give & take!), was achieved within eight months. We are so happy with the outcome and that they managed to find the "perfect" couple to buy our house... thank you!

Niall · 18 June 2023

★★★★★ 5/5

Google

The staff at the Poynton office were brilliant especially Owen.Communication was excellent. Hi .They sold the house quickly but as I realised during the process it’s not just about selling.There were ups and downs along the way with surveys,solicitors etc. Owen and his colleagues were professional, kind and supportive all the way through. Owen facilitated the sale by communicating with solicitors and other Estate Agents keeping us informed at every step. I don’t know how long it would have taken without his persistence. I cannot thank them enough. We are finally in our dream home. I would definitely recommend Gascogne Halman Poynton.

Mike · 18 June 2023

★★★★★ 5/5

Google

Joanne and her team were always very professional and caring and kept us up to date with everything that was going on.

Gillian · 26 November 2025

★★★★★ 5/5

Google

From start to finish I cannot fault anything. Everyone I spoke with at Gascoigne Halman was so friendly and helpful and I was kept updated throughout the purchase of my flat. If I had a query they got back to me straight away and sorted any potential problems out. Great estate agents. Lovely staff.

Diane · 26 March 2026

★★★★★ 5/5

Trustpilot

Thank you Lisa and Esther for you’re …

Thank you Lisa and Esther for you’re fantastic support in a recent house letting. Nothing was ever too much trouble at anytime. I have always been impressed by the quick and effective response in helping us to let our property. We most definitely were is safe hands throughout the whole process. Thank you ladies and team Gascoigne Halman.

Liam · 10 July 2024

★★★★★ 1/5

Trustpilot

The house was a health hazard

We moved into a rental property managed by this estate agent last week, and it has been the worst experience we’ve ever had with an estate agent.

Oliver · 30 August 2026

★★★★★ 5/5

Google

From start to finish, Owen has been working hard to acheive the sale for me. He has been super helpful and resonsive and really gone the extra mile in chasing everything up. Nicole and Alison have also been very helpful and I cannot recommend them highly enough. They are much more experienced and human than other local firms I've come across. They helped in both the purchase of our home, and 4 years later with its sale. Both times they were exemplary. Highly recommended! :)PositiveResponsiveness, Quality, Professionalism

Rose · 25 August 2022

★★★★★ 5/5

Google

I recently purchased a property through Gascoigne Halman and was extremely impressed with the service I received. Both Owen and Nicole were excellent agents who did their very best to keep everything moving, even when battling against the progress-blockers that are online agents. I was kept up to date through regular phone calls and they were always swift to answer any queries or concerns I had. I would definitely recommend

David · 18 June 2023

★★★★★ 5/5

Google

Great experience buying through Gascoigne Halman Poynton. Great communication and service. Special mention to Joanne Johnston, but thanks to the whole team!

Owain · 4 August 2025

★★★★★ 5/5

Google

Exceptional service from the outset. Very impressed with Joanne’s professionalism and strategic awareness. This paid off for us rapidly no doubt aided and abetted by Meghan’s wonderful work with brochure design and photos. Communication throughout has need excellent. Glad we chose Gascoigne Hallman

Kevin · 2 April 2026

★★★★★ 5/5

Google

I met with 3 local agents before committing to GH to sell my late father's property. All came across well, but we chose Joanne's (Mgr) firm because of her desire to take on the property and her considered thoughts on how to market it. …

Alison · 16 March 2026

★★★★★ 5/5

Google

Jo and the team did a fantastic job looking after the sale of my Father's house - They were professional, attentive and friendly throughout the process, and when the buyer came through they ensured a smooth process with happy buyers and sellers - Highly recommended!

Kev · 16 March 2026

★★★★★ 1/5

Trustpilot

horrible people and useless

horrible people and useless. dont tell you whats going on and very rude customer service. dont do what theyre supposed to do.

Customer · 20 August 2026

★★★★★ 5/5

Google

We purchased a house in Poynton from Gascoigne Halman and the experience was excellent, we had several viewings of the property both before and after we offered to buy and were always accommodated with their time. Jo and Kate helped to move …

Maxine · 16 March 2026

★★★★★ 5/5

Google

A big big thank you to Jo, Owen and Nicole who looked after us so well during the whole process of selling our home. Owen was great in keeping us up to speed with what was happening and Jo went above and beyond in pushing through the purchase of our home even though it was with a different agent and in doing so managed a very difficult situation for us enabling the chain to complete. I would 100% recommend Poynton branch of Gascoigne Halman to any one.PositiveResponsiveness, Quality, Professionalism, Value

Kath · 25 August 2021

★★★★★ 1/5

Trustpilot

Totally manipulating the applicants

Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.

Usman · 9 July 2026

★★★★★ 5/5

Trustpilot

Amazing team

Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.

Anne · 26 March 2025

★★★★★ 5/5

Google

Very happy with the service all the way through from the initial valuation booking and on the day valuation with Joanne all the way through to completion with the whole team including Meghan and Joanne providing a great service and feedback at all stages of the process. Thankyou.

Les · 16 January 2026

★★★★★ 5/5

Trustpilot

Buyer's review

I'm writing this having been the purchaser of a property, which may carry more weight than those reviews from sellers given the nature of the business. In short, Owen (from the Poynton branch) and his colleagues were astounding. Even with a vested interest in the sale going through (as we all had), Owen went above and beyond - giving the impression that we were his only purchase (which was obviously very far from the case). It may not be an exaggeration to say that Owen was the reason the purchase ultimately went through, even with some considerable bumps in the road. He was always approachable and helpful; an asset to the company!

Z · 15 May 2021

★★★★★ 5/5

Trustpilot

Selling a house during lockdown and a cold winters

The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them

Linda · 23 April 2021

★★★★★ 5/5

Trustpilot

I had the pleasure of working with Ella…

I had the pleasure of working with Ella from Gascoigne Halman to sell my house, and I couldn’t be more impressed. She went above and beyond throughout the entire process, dealing with multiple issues quickly and professionally. Nothing was ever too much trouble, and her communication was excellent from start to finish.

Mark · 1 December 2025

★★★★★ 5/5

Trustpilot

Jan was amazing

Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx

Megan · 17 February 2025

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020

★★★★★ 1/5

Trustpilot

DISAPOINTMENT

What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY

Chrissy · 9 December 2024