5/5
GoogleReactive and unobtrusive agent.. I have previously been made to feel like a socond class citizen because I am not a home owner.. This is not the case with Northwood
Trusted Agent profile · Portsmouth
Verified
Northwood Portsmouth reviews
★★★★★
409 reviews across 2 platforms
129 Havant Road, Portsmouth, PO6 2AA
Part of Northwood, see every office.
Northwood's office in Portsmouth, at 129 Havant Road, is rated 4.8 out of 5 across 409 reviews on two platforms, including 387 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.
Awards
The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleEmma it the Drayton branch was extremely helpful through out the whole experience. Thank you so much for making everything as smooth as possible. Would highly recommend and use again
1/5
GoogleUnfortunetely we haven´t have very good experience with Northwood. They were difficult to comunicate with, some maintainance issues took ages to repair and some got never done. They just kept promising things and kept apologizing for delays but they were very quick with dedicating money off from the deposit on the end of our tenancy. We felt that we´ve been treated unfair, probably due to unexperienced and unproffessional agent.
5/5
GoogleThank you Simon Bell and team at Northwood for your wonderful assistance in helping us to sell our property.
5/5
GoogleFantastic service from the team at Northwood (Drayton.) Both helpful and knowlegable from the off and maintained great communication throughout. Will be sure to use them again in the future (hopefully 20 yrs time though.)
Agent replied · 7 February 2025
Hello Ben, thank you for leaving a review. You and your family were a pleasure to deal with and I hope you are enjoying your new home.
5/5
GoogleVery friendly,excellent estate agents April has helped us from start to finish made it run very smooth and easy keeping us updated and explaining what is happening. Thank you for all your help.
Agent replied · 6 January 2025
Thank you Nick glad April could help
5/5
GoogleI have used Northwood for both managing my property as a rental and then selling. They have been fantastic and made the whole process easy and as stress free as possible. Would highly recommend them.
Agent replied · 31 December 2024
Thank you Joanne.
5/5
GoogleApril Hanlon helped us move in to our new home and she was an absolute star! Very professional, friendly & so helpful. Could not recommend her enough!! Thank you so Much x
Agent replied · 31 December 2024
Thanks you for your review and high praise, we pride ourselves on our professionalism and really appriciate when its recognised.
5/5
GoogleThank you Samuel for helping me out. Making things easier quickly and efficiently. Thanks Northwood and Samuel Cheers!
5/5
GoogleNorthwood are a good rental company. They are quick to respond to me, and are easy to communicate with. Anita especially has been very kind and responsive
5/5
GoogleQuick and easy process to move in. Viewed the flat and moved in within 10 days. Very understanding that i needed to move in very quickly and were very helpful.
Agent replied · 7 February 2025
Thank you for leaving such a positive review Bruce. I am pleased that we were able to get you moved quickly and hope you enjoy living in your new home.
5/5
GoogleI dealt with Emma today, she is very helpful and resolved my maintenance issue very quickly.
5/5
GoogleGreat experience with Jenni. Highly recommend these agents, everyone I've spoken to in the company has been welcoming, understanding and professional.
Agent replied · 31 December 2024
Thank you for your positive review Lena, we hope you enjoy your new home.
1/5
GoogleIve rung them twice and left a message but they didn't get back to me so uve found another agent.
Agent replied · 7 January 2025
Thank you for speaking with me earlier and taking the time to discuss your feedback. As discussed, there were crossed wires in our office, and this led to a misunderstanding on returning your call as I thought you had since spoken with a colleague. Thank you again for your time and I look forward to helping in the future.
5/5
GoogleThank you to April, everything was quick and on time! Excellent service, thank you!
5/5
GoogleI contacted Simon, who was friendly and approachable and helped me solve what was quite a difficult problem. I would certainly use Northwood for selling my home.
Agent replied · 31 December 2024
Hi Renata, thank you for your feedback and I am glad i was able to help.
5/5
GoogleWhat a relief to have found such a professional and efficent estate agent. I had the pleasure of dealing with Katie Pearson who helped us not only sell our place but found us our lovely new home in Waterlooville. We're really pleased with the service we received and would 110% recommend this honest and hard working estate agent. Thanks again Katie!
5/5
GoogleWhat a great service, the team at Northwood are very friendly and efficient. I’ve been renting with them for over a year now, and intend to use them to purchase my first property. So great to find such a professional company that you can trust in this day and age ! Well done Staci, Nina and Kevin 5 stars
5/5
GoogleHelpful and friendly service, thank you Claire Harris.
5/5
GoogleWent for a viewing today absolutely amazing customer service answered all of the questions I had.
5/5
GoogleMade my moving process very easy with professional work and clear lines of communication the whole time
5/5
GoogleHave just used Northwood Waterlooville for a flat I have just purchased to rent out and Katie & Jo did a great job. Thank you I have used Northwood a few times now at their other offices in Drayton and I must say they are always very pleasant and helpful. Would recommend to anyone selling or renting.
5/5
GoogleVery friendly efficient service and I've been with Northwood for many years with absolutely no problemsPositiveResponsiveness, Professionalism
Agent replied · 8 January 2025
Thanks Chris. We've enjoyed the great working relationship over the years.
5/5
GoogleWe sold through Northwood because of how comfortable we felt straight away with Simon. Thank you for the great service!!
Agent replied · 7 February 2025
Thank you for being such lovely vendors. It is always great to have a good relationship with a homeowner and i look forward to helping you move again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Portsmouth
Has Northwood won any awards?
Yes. In The Trusted Agent 2026 awards: Northwood, Portsmouth won Gold; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.
