5/5
Platinum service means that Northwood take care of all aspects of renting out my property so I don't have any stress.
Agent replied · 31 December 2024
Thank you for your 5* review Steve

Trusted Agent profile · Portsmouth
Verified
★★★★★
409 reviews across 2 platforms
129 Havant Road, Portsmouth, PO6 2AA
Part of Northwood, see every office.
Northwood's office in Portsmouth, at 129 Havant Road, is rated 4.8 out of 5 across 409 reviews on two platforms, including 387 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.
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The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
Platinum service means that Northwood take care of all aspects of renting out my property so I don't have any stress.
Thank you for your 5* review Steve
5/5
I would like to say a huge thank you for everything that Northwood Estate agent Winton have done for us big thanks to James emme Kelly they have been fabulous we couldn't of asked for more would recemend them.
5/5
I've been renting though Northwood for 12yrs. I've found them very helpful and always resolving any maintenance issues fast and effectively.
Thank you for your 5* review Cara and for being a great tenant for 12 years!
1/5
Been letting a property for over 2 years with Northwood and have found them to be very unprofessional, Any issue with the property and they just pass it off as if they don’t want to deal with it. It’s as if it’s to much trouble. I suspect I’m not the only tenant who’s had similar issues. Damp in my property and I’m told to open windows!! Great advice! Thanks! Only Jenni at Northwood has my respect.NegativeResponsiveness, Professionalism
5/5
I am very pleased with this Agency, they are very reliable and swift to get issues sorted. I will recommend!!
Thank you for your 5* review Anne, we hope you are enjoying your new home.
5/5
Many thanks April for all your help
Thank you Kev
5/5
The minute we met with Simon we felt confident that not only we would sell our house, but that it would be as smooth a process as possible. It is always a stressful experience selling a house and moving, but Northwood were always in contact with us and helpful. Highly recommend their service!
Thank you for leaving a review Julie and we are really pleased you were happy with our service. As you mention moving home can be stressful, but communication can often help make everything a bit easier. All the best in your new home.
5/5
First time renting and jenni made everything so simple, It was a quick process and everything was smooth and easy Jenni explained everything on handover day and is always there if anything needed. Top A1 Service
Thank you for your 5* review. I will pass your complimentary comments onto Jenni. Thank you from the Team at Northwood Portsmouth, we hope you are enjoying your new home.
5/5
I’ve been renting my property out with Northwood for a few months and I would like to credit the lettings management team in particular Janine for managing my property so well. Thank you for all your hard work.
5/5
Fantastic service from Emma Reid service with a smile, Emma was extremely helpful with supporting my application for my first rental property. Northwood have been extremely efficient and professional and I would definitely recommend their service thank you.
5/5
I have been a landlord with Northwood for many years and have received a good service in particular when maintenance issues I have always felt that Gillian and Anita have been very helpful on resolving problems and looking out for my interests which I am grateful for
5/5
I have been very impressed by
I have been very impressed by Northwood. Simon has been very helpful and informative and the complete process of buying a property from this estate agent could not have been easier. I would recommend them!
5/5
"I have been very impressed by ..."
I have been very impressed by Northwood. Simon has been very helpful and informative and the complete process of buying a property from this estate agent could not have been easier. I would recommend them!
5/5
Thank you to Samuel and April for all your help, from start to finish, they have been very professional and very friendly at the same time....thank you again guys ...would highly recommend Northwood to our friends.
5/5
Would just like to thank Northwood for making our letting experience hassle free, and a big thank you to Janine for sorting out the few issues we had, it was always a pleasure dealing with you.
5/5
Simon at Northwood handled the sale of our house. He kept us updated all the way through to completion. We wouldn’t hesitate to recommend Northwood to anybody looking for a good estate agent.
Mandy, thank you for leaving a review of your experience with Northwood. It is always good to get such positive feedback.
5/5
Best experience with first time buying! Simon talked us through everything that we didn’t understand and really went the extra mile with helping us get through a stressful time! Couldn’t be happier if we didn’t have Simon to help my hair would of probably fallen out
It is often rewarding for us to help people move, but helping a couple buy their first home is especially so. Thank you for leaving a review and if there is anything we can help with in the future, please get in touch.
5/5
"Review..."
April has been really helpful and has I can't thank her enough .northwood have made everything run so smoothly thank you can't wait to move in now
5/5
We moved into a property with Bournemouth Northwood agents in July 2017 and lived there for 9 months. Having moved several times in the last couple years we found these agents to be the best we have come across: quick to respond to queries, very helpful when moving in and out of the property. We would like to thank you all the team for they effort and professionalism. Biggest Thank You goes to Stasi O'Connor who was very professional, efficient and supportive through our stay in that property.
5/5
I’ve just rented my first house off this agency and it was very quick this agency is great any problem's or concerns I have had so far they have worked very quickly on and I’m very impressed will 100% recommend thank you
5/5
Great company to deal with, very helpful people, and a special thank you to Janine for helping us with our move, would highly recommend Northwood to all my friends and family.
2/5
Difficult to understand their business model. Not as straightforward as the radio ads suggest. If you can, use the abnb route or the usual suspects for holiday lettings if you have the time. This is just my opinion based on talking to them. Try before you buy.
1/5
Worst Letting Agent i have ever used for my property. Was supposed to be fully managed, and they did next to nothing. A complete headache, rude and liars. The steady stream of idiots they put in my property cost me a fortune. Find a better agent.
Hi Simon C Further to your review for Northwood Portsmouth Ltd I would welcome the opportunity to discuss this with you as we don’t recognise you as a landlord of ours at the Portsmouth office? We are a network of almost 90 offices across the country and they are individually owned and ran independently. We pride ourselves at Portsmouth on great customer service so I would like to clarify things with you. Please contact me directly on 02392 355777 to discuss. Jane Munden Director Northwood Portsmouth Ltd.
5/5
Calling estate agents into my home was daunting and alien to me as I have never sold a property before.I love my home but simply out grown it. With so many to choose from I did some research and selected a few to come round. Katie visited and was able to advise me on both the sales and rental market, did not feel like a generic sales pitch but an informative chat giving me options. I instructed Northwood Waterlooville to sell my house. On the rare occasion I was in for a viewing I kept out the way whilst Jo showed buyers round, Jo knew her stuff, was friendly and I instantly knew I had made the right choice. Now sold and moving into my new home I would recommend Northwood to anyone, the team guided me through the whole process, delivered the service they promised and what's great is I have the glossy brochure of my first house as a keep sake!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northwood, Portsmouth won Gold; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.
Tell us what you need and we'll pass your enquiry to Northwood Portsmouth and up to three other top-rated agents near Portsmouth.