5/5
GoogleApril. Is very helpful. Always returns calls promptly. Answers any questions or queries with helpful and honest answers. Would definatly recommend.
Agent replied · 7 February 2025
Thank you Sharon
Trusted Agent profile · Portsmouth
Verified
Northwood Portsmouth reviews
★★★★★
409 reviews across 2 platforms
129 Havant Road, Portsmouth, PO6 2AA
Part of Northwood, see every office.
Northwood's office in Portsmouth, at 129 Havant Road, is rated 4.8 out of 5 across 409 reviews on two platforms, including 387 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.
Awards
The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleVery lovely , very helpful , always cheerful , answered all of our questions. Very formal and friendly.
Agent replied · 7 February 2025
Thank you Leigh-ann, we are happy to have helped.
4/5
GoogleShe was lovely and helped us a lot during the process. We would recommend her without a doubt :)
Agent replied · 7 February 2025
Thank you for your review.
5/5
GoogleI would just like to say how impressed I was with the service of Simon Bell, when he came to my property yesterday to carry out a market appraisal. He is a very pleasant, obliging and helpful gentleman and I cannot thank him enough for his speedy attention to my request.
5/5
GoogleAlways prompt for maintenance and repairs which leaves me stress free!
5/5
GoogleVery professional helpful and quick Sam sorted everything out at record speed very satisfied and would recommend
Agent replied · 7 February 2025
Thank you Steve
5/5
GoogleSo lovely and helpful. Really made us feel heard with our concerns.
1/5
GoogleWorst experience to date with a letting agency. Forced me to uproot my life and move without even giving the courtesy of a valid reason, after being a perfectly good tenant and never missing a rent payment. Will try and rip you off any way possible. Avoid at all costs
5/5
GoogleAmazing service from Simon as before, in my opinion the best in the area
Agent replied · 7 February 2025
Thank you for leaving such a positive review, we are always happy to help.
5/5
allAgentspurchase
When my daughters landlord decided to sell the property. Northwood came and explained the procedure of what would happen and to reassure her. She then decided to purchase the property and they were extremely helpfully all the way through. I and my daughter could not fault them.
5/5
allAgents"purchase..."
When my daughters landlord decided to sell the property. Northwood came and explained the procedure of what would happen and to reassure her. She then decided to purchase the property and they were extremely helpfully all the way through. I and my daughter could not fault them.
5/5
GoogleApril has helped me moving in and she has been amazing great help
Agent replied · 7 February 2025
Thank you for your review, we are pleased to hear of you experience.
1/5
GoogleDon't rent your property out with this lot as you will regret it. Lack of care, no service (you will be ignored) and your house will not be maintained and will be handed back in a dirty condition with damage that will not be repaired or correctly compensated. AVOID!!!
5/5
GoogleReally helpful and a positive experience ☺️
Agent replied · 7 February 2025
Thank you Beth, we are glad to hear of your positive experience.
5/5
GoogleI have been using Northwood for some years to rent out my house, I am very happy with the service I receive from Gillian who looks after my property.I would recommend if you want no hassle’s when renting as Northwood take care of everything.
5/5
GoogleAn efficient and trouble free letting experience with April & Samuel
Agent replied · 7 February 2025
Glad we could help
5/5
GoogleLove the atmosphere!! Everyone is smiling and helpful highly recommend
Agent replied · 7 February 2025
Thank you for your kind words, we are glad to hear of your positive experience when you visited the office!
4/5
GoogleHas been a pleasure renting from Northwood.
Agent replied · 7 February 2025
Thank you John.
4/5
GoogleI've rented a property from Northwoods & found them to be really good. They communicate well & promptly & unlike some other estate agents I've used in the past are not at all demeaning to tenants. I'd happily recommend them
5/5
GoogleWonderful people lovely service
Agent replied · 7 February 2025
Thanks Ron, it was a pleasure dealing with you.
5/5
GoogleBrilliant service fast and very helpful
Agent replied · 7 February 2025
Thank you for the positive review
5/5
GoogleEmma Reid was great
4/5
GoogleSimon visited our property to give us a valuation (although we are not as yet considering moving). He was most courteous & helpful taking the trouble to explain the pros & cons of the current marketplace.
5/5
GoogleI carry out work for Northwood and have found that Emma has always been very quick and helpful with anything that is needed. A great company to carry out work for.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Portsmouth
Has Northwood won any awards?
Yes. In The Trusted Agent 2026 awards: Northwood, Portsmouth won Gold; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.
