Trusted Agent profile Β· Portsmouth

Mann Portsmouth Sales reviews

3.7

β˜…β˜…β˜…β˜…β˜… Good

580 reviews across 2 platforms

127 London Road, Portsmouth, PO2 9AA, PO2 9AA

Mann's office in Portsmouth, at 127 London Road, is rated 3.7 out of 5 across 580 reviews on two platforms, including 351 Google reviews rated 4.6.

Google logo

4.6 / 5

351

Reviews on Google

This office

Trustpilot logo

229

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Google

We are in the process of selling our property with Mann. The majority of our dealings have been with Mellissa and Keira who are both friendly, professional and delightful agents. We are at the early stages still but I shall post another review once sale is completed.

Kerry Β· 10 April 2026

Agent replied Β· 17 April 2026

Thank you for choosing Mann to help sell your property! Mellissa and Keira are amazing agents and we are confident they will lead you to a successful sale. We can't wait to hear your update once everything is finalised. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Had an excellent experience with Keira from Mann! After showing an interest in one of there properties that had sold, she went out of her way to constantly tell me what else she had and what was coming up for me to view and made the experience all stress free.

Tom Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for your brilliantΒ 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

After working with man for a while now I cannot fault then enough everyone is brilliant shout to everyone on sales and lettings, Alec,jamie, both livs, tom, Mel,keira,Katie and Katie

Darren Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you so much for your kind words! We are thrilled to have such an amazing team who are dedicated to providing the best service possible. We appreciate your support and value your business. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Sydney - Mann Woolwich - Patient, Cooperative and Understanding

Sydney from Mann Woolwich was our representative for house viewing. Sydney was very professional, patient and understanding towards us during our house viewing (for the third time). We took our own time to look around and she was really patient throughout the process.When we had queries about a few things inside the property she diligently checked with the sellers to keep us informed. There have been circumstances when we had been delayed to our visit, she was very understanding and helpful.

Jey Β· 19 October 2024

5/5

Google

Purchased a house from a vendor using Mann. Mellissa is an absolute star, was on top of emails and calls all of the time and gave me the latest updates, through what at times was a challenging process (plus listened to me moan). Would highly recommend.

Myles Β· 17 November 2024

Agent replied Β· 8 December 2024

Many thanks for your marvellous 5* review and recommendation Myles. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, Melissa & keira were both extremely helpful and would recommend to anyone who is looking to either sell or buy in the portsmouth Area.

Jonathan Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Nearing completion on our property purchase with Mann. Our go to agent is Katie, and she's been fantastic. Always available for us and always keeps us up to date with how the purchase is progressing. Very knowledgeable about the property and happy to help with anything. Wouldn't hesitate in recommending Katie to others and using her for any future potential purchases! 5*

Matthew Β· 27 October 2025

Agent replied Β· 10 November 2025

Thank you for choosing Mann for your property purchase! We're thrilled to hear that Katie has been providing you with top-notch service and keeping you informed every step of the way. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Cannot recommend Katie more she was so accommodating and helpful throughout the whole process

Melia Β· 27 October 2025

Agent replied Β· 10 November 2025

Thank you for your kind words! We are happy to hear that Katie exceeded your expectations and provided a helpful and accommodating experience. We strive to always make our customers' needs a top priority. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Agent was late no apologies rude to…

Agent was late no apologies rude to ourselves and home owner for letting us in said she would ring ! And didnt

Diane Β· 16 May 2026

5/5

Google

A huge thank you to Jamie Ridge and his team. The house was sold within two weeks. Top marks for competence and reactivity.

Cahill Β· 18 July 2025

Agent replied Β· 8 October 2025

Thank you so much for the glowing review! We are thrilled that we were able to help you sell your house quickly and efficiently. Our team always strives for excellence and it's great to hear that you were satisfied with our service. Thank you for choosing us! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I would kindly recommend this agency to everyone .... they are very kind and helpful. Especially Melissa she is a great and lovely lady very kind and friendly... Thank you Mann agency lovely people to work with them. 😘😘 …

Alina Β· 19 December 2024

Agent replied Β· 26 December 2024

Thank you Alina for your terrific 5* review, recommendation and for your complimentary comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service, helpful throughout. Daren was brilliant.

Taylor Β· 10 August 2026

5/5

Google

Landlord i was trying to set up with cancelled the contract super late, the agents where very helpful and sorted it out quickly

Tom Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you for the fantasticΒ 5* review.Β Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Fantastic experience from start to…

Fantastic experience from start to Finish , we are in our second house now through manns, alexia has been lovely to us, she's a credit to the company , always deals with people with a smile and up lifting , we are very happy with the service for the second time. Also thanks to Tim ,very good at what he does. All the best

Neal Β· 6 March 2025

5/5

Google

Big thank you to katie jones for helping out with buying a house, I appreciate you with everything.

Resit Β· 10 September 2026

Agent replied Β· 10 October 2026

Thank YOU for choosing our business! We are thrilled that Katie was able to assist you in buying a house. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have to say a huge thank you to everyone in the branch especially Anita and Ebony who kept us informed and made our move as easy as possible considering quite a few obstacles placed in our way! The only small criticism I would have is the lack of contacts while we were on lockdown but we managed to get our mortgage sorted with a huge amount of help from Gareth. All that is now behind us and we are in and settling finally! Thank you to all of the team.PositiveProfessionalism

Lisa Β· 27 October 2021

Agent replied Β· 26 October 2024

It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Had a few other agents out to value the property most of whom agreed at around the same price, only difference with Mann was the certainty on how easily and quickly the property would sell. Jamie advised on the day of the valuation the best course to sell the property. This was through an open house, within 2 hours the property already had two offers. The whole team has been very professional and kept me informed the whole way through. And were able to assist with questions quickly and promptly. They were also able to point in the direction on where to get an EPC organised. Couldn’t recommend Mann enough when selling. Thank you Jamie, Shaun and the team!PositiveQuality, Professionalism

Ben Β· 27 October 2021

Agent replied Β· 26 October 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I used Mann Portsmouth to buy my house 4 years ago and was so pleased with the service that I used them again to sell the place recently. Throughout the process they were professional, polite and always able to assist me with any queries. Their marketing of the property was done to a very high standard and they facilitated numerous viewings which resulted in a sale in good time at the price requested. Many thanks to Jamie and the team!PositiveResponsiveness, Quality, Professionalism, Value

T Β· 27 October 2021

Agent replied Β· 26 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The staff have been very helpful and understanding about any questions i have needed answering, tom has been very knowledgeable and helpful with finding our first place.

Georgia Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Sold my property few months ago. Good experience nothing was to much trouble I would definitely use them again in the future.

Paul Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you for sharing your positive experience with us! We strive to make the selling process as smooth and hassle-free as possible. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

A gentleman called Tom has just helped me rent out a property, great service from start to finish! Tennant was secured in less that 3 weeks. Would highly recommend Mann as a letting agent. Quick and professional!

Daniel Β· 1 December 2024

Agent replied Β· 8 December 2024

Thank you for your brilliant 5* review and thank you for your recommendation Daniel. Best wishes, Lucy, Customer Relations.

5/5

Google

They are very nice team members and always helpful. Im so happy .Thank you MANN

Asha Β· 10 September 2026

Agent replied Β· 10 October 2026

We are thrilled to hear about your positive experience with our team! Our goal is to always provide exceptional service and we are glad to have made you happy. Thank you for choosing Mann! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

I have recently purchased a rental property and using Mann and in particular Lee has taken the stress out of the process. Lee has been excellent in his communication and ensured that both me and the Tennant’s are happy and fully briefed through every step of the journey. Thank you for making this a stress free journey!

Craig Β· 27 October 2023

Agent replied Β· 26 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

By far the most helpful estate agents I've come across friendly while keeping an air of professionalism. Mel has been exceptionally helpful and has gone out of her way to keep us informed and get answers to any queries we may have had . 10 out of 10 I would definitely recommend this agent.

Christopher Β· 31 December 2023

Agent replied Β· 26 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

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