5/5
TrustpilotCiaran Street, the best agent
Great experience,great agent, many thanks Ciaran Street!
Trusted Agent profile · Portsmouth
Cubitt & West Portsmouth reviews
★★★★★
2,014 reviews across 2 platforms
3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD
Part of Cubitt and West, see every office.
Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,014 reviews on two platforms, including 270 Google reviews rated 4.7.
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Reviews
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNot worht the money
The service they give is not up to the price they charge. 1.5% and any extras they can talk you into.Communication via email was patchy and did nothing to advance the sale.Avoid.
Agent replied · 23 October 2024
Dear JohnThank you for taking the time to leave us your comments and we apologise for the length of time that it has taken to respond to you. Unfortunately, we have been unable to locate you on our records based on the information that you have provided alone. Should you wish to discuss your experience in greater detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or at customer.reelations@arunestates.co.uk. Thank you. Kind regardsCubitt & West
5/5
TrustpilotBecky Darby
Becky Darby, was informative, support and clear all the way through the process. Very good customer service
Agent replied · 23 October 2024
Hi Helen,Thank you for leaving a review! It's great to hear how positive your experience has been and especially how informative and supportive our agent, Becky, has been throughout.Best wishes,Cubitt & West.
5/5
TrustpilotHighly professional
Highly professional, efficient and friendly service.
Agent replied · 23 October 2024
Hi Anna, Thanks for leaving us a review.Kind regards,Cubitt & West
5/5
GoogleCan’t give Zoey enough credit, although we was unable to complete our sale due to fault solely down to the sellers and no one else she was there every step of the way to assist and help when needed.
Agent replied · 26 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
TrustpilotProfessionalism and great communication skills Kurwahn Coote
Kurwahn Coote,Great communicator, good listener with a great potential to learn new skills every day. Very adoptable, respect cultural diversity and values, understands peoples' needs and ensure that both Tenants and Landlord treat fairly. Well done Kurwahn
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCubitt & West Redhill = THE Dream Team
This is my first house sale and I have been supported every step of the way by Michelle, Tyrone and Jason. Always courteous and attentive, they made my house-selling journey more manageable. In person and on the phone, they are there to assist and always keep you in the loop. I really can't recommend them enough. A really great team!
5/5
TrustpilotNicola from Cubitt & West ws great!
Nicola from Cubitt & West was brilliant, really helpful and friendly service during our hunt for our home.Service highly recommended!
Agent replied · 23 October 2024
Good afternoon Scott,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Nicola. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
5/5
TrustpilotKat was amazing showing me around ,
Kat was amazing showing me around ,Love this Estate Agency ,Thank you
5/5
TrustpilotGreat experience.
I have recently let a property through Cubitt and West and the experience so far has been really good. Ciaran in particular is very helpful and always on hand to answer any questions. Even if he doesn’t know the answer there and then, he will endeavour to find out and come back to me promptly.
4/5
TrustpilotGood professional service
Good professional service. A little delay in communication a couple of times (from the office staff) but overall good experience. Specially thanks to the selling team (Nicole, Liam and Ben all deserve a special thanks).
Agent replied · 23 October 2024
Dear JamshedThank you for your kind words about Nicole, Liam and Ben. I will be sure to pass your comments along.Kind regardsBecky Jennings, Operations Director
5/5
TrustpilotSuperb team helped us meet stamp duty…
Superb team helped us meet stamp duty deadline in time. Ross, Lindy and Pam all helped us in the negotiations, questions and chasing when needed and were a valued support whilst purchasing our new property.
Agent replied · 23 October 2024
Dear EmmaMany thanks for taking the time to give Ross, Lindy and Pam at our Cranleigh branch such a lovely review. They were really pleased to receive this as they pride themselves on giving an exemplary service to their customers.I wish you all the best in your new home.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotAmazing service and advice provided by…
Amazing service and advice provided by Becky Darby (Cubitt & West Portsmouth). Easily the best letting experience I have had. Thanks, Becky, you have been an absolute super star!!
Agent replied · 23 October 2024
Good afternoon Terri,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotWe honestly have had the best…
We honestly have had the best experience with Cubitt & West, Abbie Tallack helped us all the way through the process and we really feel like she went the extra mile.Would highly recommend!
Agent replied · 23 October 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
5/5
GoogleSold house quickly. Very pleasant people.
Agent replied · 26 October 2024
Hi David, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Cubitt & West.
5/5
TrustpilotThe staff at peacehaven have all been…
The staff at peacehaven have all been great espiecaly Karen has always kept us up to date with all goings on thank you to her and everyone at c and w from Paul b
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
TrustpilotAVIOD LINDSAY ROWLATT (HORAM)
This estate agents is a complete joke. The whole time we have had Lindsay unfortunately, poor communication, stinking attitude and expects us to jump when it takes her a lifetime to sort anything out.Never will I go through estate agents again. Sort your self out and do your job. All you care about is your bloody commission
5/5
TrustpilotProfessional and proficient service!
I received a great service from Abbie and Becky, they were professional, thorough and regular in their communications as well as polite and easy to deal with. Thank you!
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotUnderstood our situation with the sale…
Understood our situation with the sale of the property, and proved to be very helpful during the sale and to it's final completion.
Agent replied · 23 October 2024
Hello Jacqueline, Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotCan’t fault anything the lovely Abbie…
Can’t fault anything the lovely Abbie tallack from the Portsmouth branch has kept us informed throughout the whole process and everything has been done very quickly for our move back to Portsmouth.
Agent replied · 23 October 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
5/5
TrustpilotSale and Purchase
We have recently sold and purchased our house with Cubitt & West. Karen our sales progressor was very helpful, efficient and friendly. Eloise, Alice and Sophie in the branch were also very helpful and friendly.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotWoodingdean office
Stephen & Sarah at the Woodingdean office were brilliant - it was a complicated purchase but they supported us all the way in helping us buy our new house! Would highly recommended!Elaine & Kieran
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotFirst time moving
This was my first time ever renting a property and Becky Darby at Portsmouth Cubitt and West made it a very smooth and easy experience.
Agent replied · 23 October 2024
Good morning Wing,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Becky - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotGreat Experience
Great Experience with Julie B at Cubitt and West in Portsmouth - good communication and assistance was available when needed.
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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Tell us what you need and we'll put you in touch. Cubitt & West Portsmouth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portsmouth.
