Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMaddison and her Posse
Maddison, robin, Nicola, Emma and Louise have all been a pleasure to work with regarding the sale of our property, we have been kept informed in an open and honest manner thank you all.
Helen · 27 August 2022
Agent replied · 23 October 2024
Good afternoon Helen,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Nicola, Emma & Louise- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotNice and quick
Awesome letting with the wonderful Stephanie, great popped in viewed the house on the same day then moved in two weeks later!Even got a card and beer as a moving-in gift
Jon · 20 December 2022
Agent replied · 23 October 2024
Hello Jon, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGood experience to view house with a experienced agent
A person’s attitude to his job is conscientious as he is patient to explain all the questions the visitor is not aware. It is James Anson who was willing to help the viewer understand the house’s condition with tremendous patience.
Jamie · 23 October 2021
Agent replied · 23 October 2024
Dear JamieMany thanks for taking the time to give James at our Wallington branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.Best regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotVERY PROFESSIONAL AND EFFICIENT
I had been house searching for months and quite frankly, no other agency was as professional and organised as Cubitt and West. One of their team, Jenny, who handled my case was rather impressive: patient, quick to respond and warm while being professional all the while. I got a nice 'welcome to your new home' pack on my move-in date with some really useful items in there too.
Stella · 16 May 2022
★★★★★ 5/5
TrustpilotDealt with a gentleman Daniel Nouari in…
Dealt with a gentleman Daniel Nouari in attaining a rental in the Portsmouth area, he was very professional and extremely helpful in me being able to gain this rental. Also others in the office in London road were also extremely helpful. thank you very muchSteve McGachy
Steven · 7 March 2024
★★★★★ 5/5
TrustpilotThis is a review on Marcus Darrow.
This is a review on Marcus Darrow.We feel Marcus has gone above and beyond what anyone could expect; we rented a property right as the pandemic lockdown started and he did everything possible to make our move as stress free as possible. Our tenancy has come to an end and, once again, Marcus has stepped up to the plate. We can't say enough good about this man.
Wendy · 15 June 2022
★★★★★ 1/5
TrustpilotAppalling Customer Service
First off, this should be no stars.
Robert · 8 September 2025
★★★★★ 5/5
TrustpilotIn a difficult market
In a difficult market, Julie Bramble at the Portsmouth branch helped us through the tortuous process. Professional, helpful, motivated and ever present - a key player in helping us get over the line
Customer · 6 September 2022
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotTHANK YOU Becky Darby
A big THANK you to becky darby for setting the whole renting process up. She made the process easy and simple . I will definitely recommend cubitt and west to anyone in need of accommodation.
Fabajo · 10 June 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
GoogleGreat experience. Becky Darby helped me in every detail from the beginning and was always there for me. It is not easy to rent from another country and she made it happen. For ever grateful to you!❤️PositiveResponsiveness, Quality, Professionalism
Carla · 27 October 2021
Agent replied · 26 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotGood job
Ciaran Street who is working at Crawley team. He works hard and skillfully. Thank you very much Ciaran. 5-start to you Bea
Bibui · 18 August 2023
Agent replied · 23 October 2024
Hi Bibui,Thank you for leaving a review! It's great to hear how hard and skilfully Ciaran has worked throughout your process.Best wishes,Cubitt & West.
★★★★★ 1/5
TrustpilotTerrible ordeal went to put my flat…
Terrible ordeal went to put my flat with these jokers said they had sent e mail no, said they had sent sellers pack did not arrive so liars from the start decided to abandon any ideas of going with this shower!!!!!Completely unprofessional in my opinion would not bother but if your property is over 1 million they will be all over you.Do not be fooled!!!!
Customer · 19 August 2022
★★★★★ 5/5
TrustpilotLovely Julie
Lovely Julie, very welcoming and helpful xxx
David · 4 July 2024
Agent replied · 23 October 2024
Hello David and Sue,Thank you for your kind review - we will pass this on to the team!All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotThankyou to Yasmin in the petersfield…
Thankyou to Yasmin in the petersfield branch, she has shown me around a couple of properties now and has always been very friendly and helpful.
Iran · 25 May 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotCiaran from the Crawley branch was a…
Ciaran from the Crawley branch was a true gentleman that showed us around the property, very professional friendly and efficient. he listened to all our feedback and has been in contact since providing a wonderful service.
Austen · 28 March 2022
Agent replied · 23 October 2024
Dear AustenThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotDan has been really helpful with…
Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!
Rebecca · 21 January 2022
★★★★★ 5/5
Trustpilotwe have had the best experience with…
we have had the best experience with this agent compared to any of the agents we have used before
OQFs · 20 October 2023
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCiaran Street of Cubitt & West at…
Ciaran Street of Cubitt & West at Crawley work efficiently to find a property for rent from the beginning, with his excellent communication and instant response. I strongly recommend him.
Liza · 24 November 2022
Agent replied · 23 October 2024
Hello Liza,Thank you so much for taking the time to leave us a review, we're delighted to hear that Ciaran was able to support you in finding a rental property!Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotRented a property with Marcus…
Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.
Dear · 17 February 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotBest Estate Agency in Portsmouth ✨
Purchased my first property with them and they’ve been very supportive. Both Zoey and Julie from the Portsmouth branch have been extra attentive to answering any first time buyer questions I had! Thank you!
Char · 10 May 2022
Agent replied · 23 October 2024
Good afternoon Char,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular Zoey & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFreya
Freya, at Cubbit & West was fab. She had the answer to any question we had and was clear at every step of the process to rent our beautiful flat.It made the experience stress free and exciting! Thank you Em
Emily · 13 April 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 1/5
GoogleWe're currently selling our house. We wanted to view a property advertised by Cubitt and West, and they insisted on valuing our house first, although we had already decided on another agent. They came round to do the valuation, and were very pushy with respect to trying to get us to sign up to a contract, although their commission was twice as much and they had additional marketing fees. It was suggested that if we didn't list with them that any offer on the property they had advertised would not be considered seriously. I now avoid even arranging viewings of properties advertised with Cubitt & West ...
Mat · 28 October 2017
★★★★★ 5/5
TrustpilotAngel Harmer was a great help
Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.
David · 22 October 2021
Agent replied · 23 October 2024
Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
GoogleMarcus, Dan, Abbie and the whole team are always on the ball, they communicate well and once again they have helped to make finding good tenants stress free.PositiveResponsiveness, Professionalism
Tony · 27 October 2022
Agent replied · 26 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
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