5/5
GoogleAmy has been a wonderful help, she helped us move in on a short time frame and was always quick to respond.
Trusted Agent profile · Portsmouth
Verified
Belvoir Portsmouth reviews
★★★★★
279 reviews across 1 platform
33a Marmion Road, Portsmouth, PO5 2AT
Part of Belvoir, see every office.
Belvoir's office in Portsmouth, at 33a Marmion Road, is rated 4.6 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.6.
Reviews
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleI recently dealt with Amy-Louise from Belvoir Portsmouth, from the letting department, my experience has been great she’s very professional and efficient.
5/5
GoogleAmy-Louise was so professional and helpful. Excellent customer service! I even got a free bottle of lager in my welcome pack😊 …
5/5
GoogleI was in a very stressful situation and needed to sort out my next accommodation as fast as possible. Amy, who was my contact, has been absolutely amazing. She made this situation so much easier on me and helped me with the entire process, so I was able to sort out my living situation on time.
5/5
GoogleHighly recommended to get an Accommodation in Portsmouth,They are High;y Professional in Letting agency.I would like to Thank Mr.Joseph Salvia,He was the one who closely co-ordinate with me for getting an accommodation.Thank u guys
5/5
GoogleOne of the best ones out there in Portsmouth!!
5/5
GoogleHave to say Amy-Louise was brilliant from start to finish. Very pleasant, helpful and understanding. Would highly recommend. Thank you
1/5
GoogleDon't expect any support for emergencies on Sundays if you are a tenant. The flat door would not open and my daughter was locked inside the building, despite phone calls, VM and texts to emergency phone number. The website chat would not help, no response to email either. Still no response over 7 hours later, trapped in the building. Appalling service, I am a landlord and would sack my agents if they did this to one of my tenants. Do not use this agency.
2/5
GoogleWe reported different issues that need to be fixed during our tenancy but the agency failed to do anything as they said that they could not do anything without confirmation from the landlord. We lived in a flat with leaky rooftop for eight months... We had a dispute at the end of tenancy. We paid for professional cleaning after moving out and the flat is definitely better than when we moved in. The flat was actually dirty with moulds, cracked tiles and broken cupboard when we moved in. When we asked for return of full deposit, the tenancy manager Emma accused us of damaging the defrosting freezer and caused leakage to the flat downstair and she just claimed that she has been advised by the owner downstair and the landlord that the leak was caused by our defrosting freezer without any solid evidence and intended to charge us for causing the water damage. Not only until we insisted to have proof, Emma got a contractor to attend for inspection and finally confirmed that the leak was due to something else. At least finally she tried to help to resolve the issue but still this incident has caused lots of emotional distress to us. We have been good tenants throughout the tenancy and we were so upset and angry to be falsely accused.... Originally I gave one star but another star may be for Emma who was trying to help to resolve....
5/5
GoogleJoe has been so helpful with finding us a house to rent whilst at university! He took into account all of our (quite specific) desires and always responded promptly. Thank you!
5/5
GoogleI recently purchased my first home through Belvoir, Harry and the rest of the team were very helpful throughout the whole process! Thank you
5/5
GoogleYvonne was the property manager for one of the apartment I moved into. I fired a lot of email during my initial days and she was very responsive throughout and made the move quite pleasant and stress free.PositiveResponsiveness, Professionalism
5/5
GoogleThe agents were pretty nice and helpful especially Amy she explained and sorted everything from the start
5/5
GoogleFrom our first conversation with Spencer, nothing has been too much, he has gone above and beyond to find the right people to rent our house. Very professional and informative at every stage. Highly recommended and cannot thank him enough for all of his help and expertise.
1/5
GoogleVery disappointed in the service. We contacted the team on the phone and then in person to try to arrange a viewing. Over five days later we have still heard nothing. If a viewing couldn't be arranged that is not a problem but a message/email to say that was the case is the minimum I would expect from a professional team.
5/5
GoogleI recently dealt with Spencer at Belvoir. He was extremely helpful and accommodating. Thank you Spencer!
5/5
GoogleSimona has been a great help to me. I was recommended to speak with her and the company by a friend. She exceeded expectations going above and beyond and I'm extremely happy with the service receivedPositiveQuality, Professionalism
5/5
GoogleAmy and Spencer were fantastic at securing me new tenants for my property. Highly recommend.
5/5
GoogleI found the people at Belvoir to be polite and helpful and Harry who managed the sale was quick to respond and easy to work with. I would highly recommend
5/5
GoogleWhat a lovely estate agents, couldn't fault it.. especially David he was amazing and so helpful! I had previously been to 3 other estate agents and they were not interested. David went out of his way to help us find a place.. what a legend! Thanks David!
5/5
GoogleFaultless service from Spencer and his team, as an experienced landlord it’s nice to be dealing with someone who treats you with respect and gets the job done to a supremely high standard. Highly recommended.
1/5
GoogleOften struggle with genuine estate agents in portsmouth. Belvoir can take up to 3-4 months to respond to an enquiry maintance or repair. Still have a broken window in the property despite being promised directly by a Belvoir estate agent it would get fixed in a timely manner before winter. Now it's winter and the house is very cold.
Agent replied · 31 December 2024
Michael Rickard, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you have had a negative experience. You moved in to a property managed by us at the end of August, with your landlord visiting you soon after to rectify any maintenance. If you find any other maintenance Belvoir should be aware of, please report this through the 24hour online maintenance portal or by calling our office. Please reach out to us at 023 9273 5863 when you can so we can address this situation directly. Thank you and have a great day.
5/5
GoogleI can really recommend Belvoir in Southsea - Lovely friendly team. Spencer helped me sell my property recently and was extremely helpful, approachable and kind throughout the whole process. I wouldn't hesitate to use their services again.
5/5
GoogleSimona was great had not problems at all was an easy process from start to finish. I would recommend 100% they do all they can and more to make it easy.PositiveResponsiveness, Quality, Professionalism
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Questions about Belvoir Portsmouth
How many reviews does Belvoir Portsmouth have?
Belvoir's Portsmouth office has 279 reviews across 1 platform: 279 on Google.
What is Belvoir Portsmouth's rating?
Belvoir Portsmouth is rated 4.6 out of 5 across all 279 reviews, and 4.6 out of 5 on Google from 279 reviews.
Where is Belvoir's Portsmouth office?
Belvoir Portsmouth, 33a Marmion Road, Portsmouth, PO5 2AT.
