Trusted Agent profile · Portsmouth

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Belvoir Portsmouth reviews

4.6

★★★★★ Excellent

279 reviews across 1 platform

33a Marmion Road, Portsmouth, PO5 2AT

Part of Belvoir, see every office.

Belvoir's office in Portsmouth, at 33a Marmion Road, is rated 4.6 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.6.

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4.6 / 5

279

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service from everyone at Belvoir when recently moving home with my partner. Made the whole process a very smooth transition when selling my property. Harry was a standout member of the branch, his attention to detail and communication throughout meant I was able to move before the stamp duty increase. I would thoroughly recommend Belvoir to anyone looking for an estate agent in the local area.

Oscar · 26 March 2025

Agent replied · 27 March 2025

Dear Oscar, Thank you so much for your wonderful review and for highlighting Harry's exceptional service. We're delighted to have made your moving experience smooth and timely. Your recommendation is greatly appreciated, and we look forward to assisting others in the local area. Best wishes in your new home! Warm regards, The Belvoir Team

5/5

Google

We let our property with full management from Belvoir Lettings, Southsea for more than 15 years. They were always helpful and supportive. For the last 12 months we worked with Spencer Brown from Belvoir Lettings to sell our property. When this did not work out in the first instance, Spencer supported us with making improvements to the property and finding a new tenant. Spencer then found us a buyer who was interested in buying the property with a tenant in situ. He was always at the end of the telephone or responding quickly to e-mails. All in all a very positive experience for us. Vikki and David.

Vikki · 22 May 2025

5/5

Google

Would highly recommend Belvoir: polite, helpful staff and a great customer experience. Spencer was super helpful in quickly and efficiently proceeding with all the steps needed to begin our tenancy, right after viewing. He made the whole process easy and stress free, everything was explained in plenty of detail, emails have been responded to swiftly, and all other staff in the office who I’ve spoken to on the phone have been helpful, reassuring and answered all of our questions.

Ellie · 9 May 2025

5/5

Google

I recently let a property through Belvoir Portsmouth and I have to stay they were fantastic from start to finish. We were guided through the process and it couldn’t have been easier for us. The house was in a fantastic condition having a deep clean before our arrival and we couldn’t be happier. Shoutout to Harry Nesbit who we mainly dealt with in the office, he was at hand to help with any queries even out of hours. Overall a great experience and would highly recommend.

Liam · 18 February 2025

5/5

Google

I recently let a property through Belvoir Portsmouth and I have to stay they were fantastic from start to finish. We were guided through the process and it couldn’t have been easier for us. The house was in a fantastic condition having a deep clean before our arrival and we couldn’t be happier. Shoutout to Harry Nesbit who we mainly dealt with in the office, he was at hand to help with any queries even out of hours. Overall a great experience and would highly recommend.

Liam · 10 February 2025

5/5

Google

We used Belvoir for the sale of our house, we mostly dealt with Harry (and Spencer a little) He was very professional and friendly, communication was great and he answered all of our questions and solved any issues very quickly. He helped us get the price we wanted and wouldn't have done it without his help. Would definitely recommend.

Char · 1 October 2025

5/5

Google

My partner and I recently purchased our first home together, and I have to say, Harry was a brilliant agent from start to finish, from the initial enquiry call to delivering the tour of the property giving us all the information we needed to make our decision, fast forward a few months and we are now in! Thank you to Harry for your committed service to us and making this as easy as possible for first time buyers. A real credit to Belvoir! Thanks again!

Kieran · 1 December 2024

5/5

Google

We have just bought our first home through Belvoir and we were so impressed with their helpful service. Harry was incredibly helpful the entire journey and nothing was too big or small for him to help with. Would recommend to anyone trying to buy or even sell their property.

Maddie · 22 November 2025

5/5

Google

I think it’s really hard to find a good estate agents these days, but I think the team at Belvoir are one of the better ones. Harry and Spencer from the team were super helpful and response to all my queries to find a property to rent, really friendly as well, made the whole process easy and relatively stress free. Thank you Harry and Spencer!

Liam · 1 March 2025

1/5

Google

In my original review, I left no comments. However, Belvoir's persistent attempts to contact me regarding the rating has led to me to updating my review. Belvoir took over my tenancy in 2021, during the end of my stay. In those final few months, Belvoir were incredibly poor in their service by giving little to no notice with viewings and requesting deductions on my deposit which were drastically over valued. In 2025, they have relisted the property above the flat I rented in 2021. The property has not been updated since my stay and yet Belvoir are happily asking for £400 per month due to the rental market 'moving considerably in the past 4 years'. Unfortunately, my view is to avoid Belvoir as they're more than happy to increase rent without improving it's stock.

Ross · 22 February 2025

Agent replied · 28 February 2025

Dear Mr Beaven, We were sorry to see the 1 star review left, but do appreciate you taking the time to write to us privately to share your views based on a poor end of tenancy experience you had in 2021, although we could find no record of a complaint back then. We also appreciate you providing us with your views on the current listed price of the property that you rented through us, although the rental market in the UK has moved on considerably in the past 4 years, we do note your comments and hope should we ever deal with each other again that you are happier with the overall experience. Best wishes, All the team at Belvoir Portsmouth

5/5

Google

I had a fantastic experience with Belviour Property Lettings, and I couldn't be more pleased with the service provided by Amy Morgan, the letting manager. From start to finish, Amy was professional, responsive, and incredibly helpful. She made the entire process seamless and stress-free, always ready to answer any questions and provide valuable guidance. Her attention to detail and dedication to finding the perfect property for me were truly impressive. I highly recommend Belviour Property Lettings and Amy Morgan for anyone looking for a top-notch letting service! ---

SALISU · 21 June 2024

5/5

Google

Louise the letting manger, she dealt with me brilliantly. Have been looking for a rented home for me and my son for a few months, most estate agents wouldn’t want to deal with me because my income had an effect on me renting. Louise was happy to help me and push me through all the hurdles to become a tenant to a beautiful 2 bedroom home. I am over the moon and would definitely recommend this estate agent to anyone in the same position.

Rebecca · 21 June 2024

5/5

Google

I recently rented a house through this letting company, and the entire process was seamless from start to finish. Spencer was especially helpful, professional, efficient, and always quick to respond to any questions I had. He made the whole experience stress-free and straightforward. I would highly recommend using them if you're looking for a reliable and supportive letting agency.

Jade · 26 April 2025

2/5

Google

Belvoir are a property company that should be stayed away from. Though not all bad, the cons tend to heavily outweigh the pros. I imagine everyone's experience will be slightly different with respect to renting as it's largely landlord driven but as a mediator/property management company with respect to their lettings side of things...these guys are not the one. - Slow to act when its not in their interest: The property I rented from Belvoir had a slow draining toilet. It took them and their "maintenance guys" almost 3 months to get the issue fixed, resulting in my flatmate and I having to use a bucket to fill the cistern ourselves in that time for something that should be considered urgent. Another example of this would be attempting to find a replacement roommate, one of which gave up and went to find a new place as Belvoir were too slow moving and uncommunicative. - Communication: If you can get a hold of Belvoirs by phone, or if *they* want something from you, they're pretty reactive, otherwise don't expect to get that call back or email they promise you when you're trying to communicate with them. If you choose to go with them just be persistent and keep calling if you need something because nothing will get done otherwise unless it's on their terms. - Indecent practice: They take an inordinate amount of a deposit for minor things, splitting things into sub-charges for items that should be amalgamated i.e. one charge for cleaning an apartment (which was clean sans signs of being lived in), and another charge for cleaning the furniture as it was what..dusty? Come on. £220 and £100 respectively btw., or charging for removal of items that were never actually removed. This ties in well with communication as I'd asked about leaving some items days before leaving, told I would hear back asap, and was then charged for removing them as I couldn't take them with me. Had this been communicated like they said they would I'd take it to the tip myself instead of being charged a nonsensical £150 for a table that was never even actually removed. I also asked to be present for the inventory, didn't hear anything. Save your money, you're better off with private or a better company, of which there are several far better ones on Portsmouth.

Jaimun · 4 June 2024

5/5

Google

I have been looking to rent a place for a very long time, and one of Belvoirs properties caught my eye instantly, especially being allowed pets. The whole experience with Belvoir, despite the Covid-19 outbreak, has been incredible. In under a month, everything has been complete and I will be moving in soon. They have been very responsive, kept me up to date with everything that is happening, and have made the whole process very easy for someone who is renting first time. Samantha has been very helpful, professional and persistent.PositiveResponsiveness, Professionalism

Lucas · 1 January 2021

Agent replied · 31 December 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Belvoir Portsmouth

5/5

Google

I had such a great experience renting through Belvoir Portsmouth. The team were really friendly and easy to talk to, and they helped make the whole process simple and stress-free. I’m really happy with my new place. Thank you!

Avi · 20 October 2025

5/5

Google

We cannot praise the staff at Belvoir too highly. The service is both professional and friendly and you have the genuine impression that they really care about your property. We have been using them as letting agents for the last few years and during this time the communication has been excellent taking all the stress out of renting ones property. Special mention to Emma for all her help and professonal approachPositiveResponsiveness, Quality, Professionalism, Value

Stuart · 1 January 2022

Agent replied · 31 December 2024

Thank you for the amazing review Stuart. We will be sure to let Emma know.

5/5

Google

I rent through Belvoir and have had such a positive experience with them so far. Louise is so cheerful and pleasant to speak to. She advocates equally for the landlords and the tenants which is a rarity in the current market! On the rare occasion I've had issues with anything, Louise does her best to help. She's great with replying to emails despite the fact she probably has so many each day, so I feel really supported as a tenant. Was worried leaving home to rent as I'd heard rental horror stories from friends, but I needn't have worried.

Brooke · 18 March 2024

4/5

Google

I would’ve given Belvior 4.5 stars but couldn’t do the half. After viewing the flat they didn’t put any pressure on me for a holding deposit which I really liked - if anything it was me wanting to get it sorted! The process of referencing etc was really straightforward and even better, all electronic. There was no supplying of paper copies and documents were all signed electronically too. All through the process they kept me updated and it was completed quickly. The staff were friendly, professional and efficient. The reason I knocked off 1/2 a star was on the morning of my move they realised there was no gas safety certificate and that delayed my move a little. To their credit, Belvior did sort it really quickly and I think the delay was only an hour or so, but moving is stressful enough without that! I would recommend Belvoir to friends and family - they’re a massive improvement on the estate agent I dealt with previously

Julie · 2 January 2020

Agent replied · 31 December 2024

Julie Serle, we are very happy we could provide you with a positive experience. We always strive to provide a top quality service, and are pleased to hear that you are happy with your experience here at Belvoir Portsmouth!

4/5

Google

Me and my partner just rented a property with Belvoir, view the property with Joe, who was friendly and helpful, been on the phone a lot with Amanda, bubbly personality and very helpfull, Daniel is the person who gave me the keys helped me when i couldn't open the door. All the staff was helpfull and friendly at all times. Moving is a stressfull process that has a lot of paperwork and bureaucracy to it, it helps to know there is a team of people who are professional and helpfull to make things flow as smoothly as they can.

Diana · 2 January 2020

Agent replied · 31 December 2024

Diana Santos, thank you for your kind review; we are happy to pass along your comments to the team here at Belvoir Portsmouth! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

The whole experience has been amazing from beginning to end! Harry has been great throughout the purchase of our new home. Keeping us informed throughout and always available to answer our many questions! Harry, along with the amazing solicitors he recommended got us into our home within 8 weeks! Highly recommend!

Lisa · 24 March 2025

5/5

Google

Very pleased with the service provided by the Estate Agent, and very pleased with my new property! Many thanks to the team at Belvoir, especially Harry who assisted with this purchase.

Dylan · 30 September 2025

5/5

Google

I’m a new tenant with Belvoir and the whole process was very smooth. Spencer was great and kept communication the whole time! Easiest move we’ve ever done (and we’ve moved a lot!)

Daisy · 9 September 2025

5/5

Google

Spencer is a really great agent, very knowledgeable and able to answer all our questions. Aside from this, I also appreciated his professional manner and the polite way he interacted with us.

Angelica · 30 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir's Google reviews

Questions about Belvoir Portsmouth

How many reviews does Belvoir Portsmouth have?

Belvoir's Portsmouth office has 279 reviews across 1 platform: 279 on Google.

What is Belvoir Portsmouth's rating?

Belvoir Portsmouth is rated 4.6 out of 5 across all 279 reviews, and 4.6 out of 5 on Google from 279 reviews.

Where is Belvoir's Portsmouth office?

Belvoir Portsmouth, 33a Marmion Road, Portsmouth, PO5 2AT.

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