Every review we hold for the Portland office, from every platform, shown as written. First names only.
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5/5
GoogleHGH have been excellent when ever I have had an issue with the house. They have been prompt in getting back to me.
My point of contact with Shakira has been outstanding. She is professional and a friendly member of staff. She has listened to any concerns and always happy to answer any queries I may encounter.
Mark Β· 18 November 2024
Agent replied Β· 9 December 2024
Thank you so much! We absolutely love our visits to see Hugo!
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5/5
GoogleThank you to Mike and HGH Portland Team for all the professional and friendly service in selling Our property and going the extra mile when needed to take the stress off of us. We will definitely be recommending them in the future.
Wish you all a Merry Christmas & Happy New Year.
Regards Sarah & Brian.
Sarah Β· 2 December 2024
Agent replied Β· 9 December 2024
Thank you for your glowing review, Sarah and Brian. It is lovely to hear your kind words about Mike and the team. We want to wish you both a Merry Christmas and Happy New Year too!
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5/5
GoogleMillie has been absolutely brilliant! She is so knowledgeable and lovely! I would 100% recommend Millie and the team!
Sophia Β· 10 January 2026
Agent replied Β· 16 January 2026
Hi Sophia, many thanks for the review and glowing comments for Millie and the sales team.
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5/5
GoogleWe canβt thank Shakira enough for all her help and support during the process of renting a new property through Hull Gregson Hull.
All questions weβve had have been answered promptly and efficiently.
Shakira has been professional throughout while also meeting us with kindness making the process more relaxed and stress free.
Thank you! π€©
Catherine Β· 18 November 2024
Agent replied Β· 9 December 2024
Thank you Catherine for your lovely words. I am so pleased she was able to make it a nice process for you
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5/5
GoogleI have been carrying Electrical work as requested by Jasmine for a number of months now. Jasmine has been positive, personable and polite at all times. Jasmine has shown a clear determination to get the jobs completed as quickly as possible to help her tenants. Itβs always a pleasure working with Jasmine ππ β¦
Mark Β· 2 December 2024
Agent replied Β· 9 December 2024
Thank you for your lovely review, Mark. It is lovely to hear your recognition of Jasmine!
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5/5
GoogleWe recently used HGH for renting. We were in great need to find a home and the entire situation was time sensitive as finding a home made the difference between keeping our jobs or losing them! We had had several bad experiences with several other estate agents and so confidence wasnβt there!
I had a great chat with Tom the Lettings manager and he reassured us he could help, and sure enough, that he did! We found a home we loved and really wanted and Tom kept us in the loop throughout the whole process, all the checks went through without a hitch! We were fully informed every step of the way, and knew we were in safe hands! Everything ran smoothly and we are now happy in our new home thanks to Toms brilliant work and effortβs!!!
Tom and all at HGH have gave us back faith in estate agents and we will for sure be using HGH for any future home moves or as we hope, any future purchase!!
Thank you to you all!
Best estates hands down!
Kylie Β· 22 June 2023
Agent replied Β· 6 July 2023
Hi Kylie,
Thank you so much for your lovely review!
All the best in your new home!
Matt and The Team at HGH
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5/5
GoogleWe found all of the team at Hull Gregson Hull Portland, really helpful. We viewed a few different properties with them and they were really informative and friendly during the viewings. All of the properties we saw were very accurate based on their web information and the booking process of viewings was also really quick and smooth. Once we made an offer on a property, Alexis in particular was brilliant - she kept us up to date with our property purchase all the way through.
We met Alexis when we viewed 3 properties with Hull Gregson Hull and immediately found her to be really friendly and helpful. Once we made the offer on our property, she was extremely responsive providing us with regular phone calls and emails to keep us updated and she really did help to make the whole process as smooth as possible. The whole team have been really helpful but Alexis has been just brilliant!'
Jayne Β· 22 June 2023
Agent replied Β· 6 July 2023
Hi Jayne,
Thank you so much for your review.
All the best in your new home.
Matt
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5/5
GoogleI want to give a massive thank you to the team at hull gregson hull but especially to Alexis. throughout our house buying journey she was so helpful and always got back to me quickly! She has without a doubt made our journey a lot smoother!
Alexis was super helpful through the process, sending me picture updates of our new build. Answering any questions we had promptly and arranging viewings for us at a short notice so we could go measure up things in our new home. Highly recommend!
Olivia Β· 15 June 2023
Agent replied Β· 6 July 2023
Hi Olivia,
Thank you so much for your review. Congratulations on your purchase and we wish you all the best in your lovely new home!
Matt and the Team at HGH
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5/5
GoogleOutstanding lettings agent, Quality and professionalism throughout. Shakira Beresford and her team.
Thank you so much
Grant Β· 9 January 2026
Agent replied Β· 16 January 2026
Hi Grant, thank you for the excellent review of the Lettings team.
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5/5
GoogleSince starting to look for houses, the team at Hull Gregson Hull have been great, they're very efficient with responses via both email and telephone and they always go above and beyond. They've exceeded our expectations for our buying process and have made it a lot easier than we expected. As well as communicating well with us, they also sent us multiple houses they thought would be of interest to us which resulted in us finding our first home. Paul was super helpful during our viewings and Alexis has been so helpful with answering any questions we had and had a lot of communication and was very responsive. Thank you to all of the team at Hull Gregson Hull for being so helpful during each phone call, email and all the in-betweens!
Alexis has been super helpful throughout this process, nothing was ever too much for her and she went above and beyond to get our sale started.
Jemma Β· 7 May 2023
Agent replied Β· 6 July 2023
Hi Jemma,
Thank you so much for your review. Its so pleasing to hear the recognition for what we do.
All the best
Matt
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5/5
GoogleHull Gregson and Hull have been totally excellent in helping me to sell my house. Taking a lot of the stress away from me. Great communication skills and a very friendly approachable team. I mainly dealt with Mike and Alexa who were fabulous. Would definitely recommend using them if youβre are thinking of buying or selling through them. Karen
Karen Β· 3 August 2024
Agent replied Β· 24 August 2024
Thankyou so much for your kind words and recognition of the Portland Sales Team Karen. We're happy you had such a positive experience during the process of selling your house! All the best - HGH.
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5/5
GoogleIn recent months I have used Hull Gregson & Hull to both buy and sell a property, and can honestly say their service has been second to none. Alexis has been the perfect combination of friendly, approachable and professional, and the kindness and understanding she has shown me during a very difficult period in my life will always be remembered. I wouldn't hesitate to recommend Alexis and the team at Hull Gregson & Hull, they have been amazing and can't thank them enough for getting my recent purchase over the lineπ
Kay Β· 7 April 2023
Agent replied Β· 6 July 2023
Hi Kay,
Thank you so much for taking the time to write this lovely review. We are so pleased your purchase has gone through smoothly and wish you all the best for the future.
Matt
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5/5
GoogleWell when we first got there it was under a manager and he just fob you off if you ever asked any thing. Then when a new manager came named Tom everything changed. He was polite and bent over backwards to help you. So so helpful. We moved to Wales for our dream in November and to this day January the 6th Tom is still in touch with me about post. Tom is a star a lovely lovely young man. We had a flat on Portland Dorset. So Tom is at the Portland office.
Sue Β· 5 February 2023
Agent replied Β· 6 July 2023
Hello Sue,
Thank you so much for your review of Tom. I'm so pleased you have recognised the changes we have implemented since taking over.
All the best,
Matt
Director
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5/5
GoogleShakira is always extremely professional, helpful, knowledgeable and responds quickly to requests.
Jeanette Β· 9 January 2026
Agent replied Β· 16 January 2026
Thank you Jeanette for leaving such a fantastic review for Shakira
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5/5
GoogleMike Clarke and his team have been fantastic. Mike sold my late motherβs house within 24 hours of it being advertised online and got us the full asking price. We were kept informed throughout the sales process with regular updates and prompt communication in relation to the buyerβs requests/queries. I can highly recommend him and his team! π
Louise Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you so much for your kind review Louise. It's great to hear such positive feedback about Mike and the sales team. We're happy you're pleased with the service, all the best!
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5/5
GoogleHull Gregson&Hull estate agents on Portland Dorset have just helped my husband & l to rent a property Tom was & still is our representative & he
Couldn't do enough for us from the first viewing to handing us our keys ( if he wasn't available in the office one of his team/mates were right there to assist.& If we needed to speak to Tom he rang us back a s a p.the service is 10out of 10. We have just got through a stressful time looking for a property's & H G H.were so very very helpful they are really with you every step of the way (& you are not left wondering what's going on) it was a beautiful very smooth move & we can't recommend H G H enough THANKYOU Tom to you & the team & THANKYOU for the aftercare we are receiving best wishes from Nigel & Lorraine
Lorraine Β· 7 December 2022
Agent replied Β· 6 July 2023
Hi Lorraine,
Thank you so much for your review and recognition of Tom. We are so pleased to have helped you with your move and look forward to continuing to support you in your new home.
All the best,
Matt
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5/5
GoogleMatt and team were fantastic when it came to selling our home. The quality of marketing was fantastic, the images were bright and a true reflection of our home (unlike some agents). Within 2 hours of being on the market we had several viewings which resulted in us agreeing a sale 5k over asking price.Β Although our circumstances changed and we lost the new build we wanted to buy, the team couldnβt have been more helpful and compassionate, nothing was too much trouble
Sally Β· 7 December 2022
Agent replied Β· 6 July 2023
Hi Sally, thank you so much for your review. We look forward to working with you again in thr future!
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5/5
GoogleWe couldn't of got any better service than we did from the Team at Hull,Gregson Hull Lettings.
They were always so polite,friendly, helpful and efficient.
The process they use is so easy.
They helped us to find and get a beautiful new home.
Thank you everyone especially Jasmine and Tom.
Graham Β· 9 October 2024
Agent replied Β· 23 October 2024
Hi Graham, thank you so much for your kind words, we're so pleased you were happy with our service.
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5/5
GoogleReally happy with the way our house sale was handled. Shay and Sam kept us updated all the way along and worked very hard to achieve the result. We really appreciated the viewing reminders and prompt updates with potential purchasers feedback. Many thanks to Shay for closing the sale so efficiently.
Phil Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for your lovely review and recognition of Shay and Sam, Phil. It is so lovely to hear. Wishing you all the best.
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5/5
GoogleAlexis was outstanding from start to finish and made my house buying experience completely stress free. There were a few glitches along the way that couldn't be avoided but Alexis dealt with them quickly and professionally to ensure we remained happy. If you are going to buy or sell your house, I wouldn't go anywhere else but HGH!
Thomas Β· 26 May 2024
Agent replied Β· 24 August 2024
Thank you for your lovely review and recognition of Alexis. It is so nice to hear. We want to wish you all the best in your new home.
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5/5
GoogleI cannot recommend Matt and his team highly enough. They made what seemed what seemed to be a daunting task (buying our first home) into a simple and pain free experience providing us with reassurance and handling all of our enquiries along the way!
During the process our solicitors were absolutely shocking but HGH continued to support us throughout ensuring that everybody including the developers stayed in the loop and timelines adapted accordingly.
Even after moving Matt and his team have stayed in touch checking in on progress with the house and genuinely paying an interest in what we have achieved.
If you want to feel like more than just a number on a database and have a team on your side who genuinely have your best interests at heart then Matt and his team at HGH are the team for you. Looking forward to maybe using them again in the future should we decide to move again.
Thanks for everything!
Chris Β· 9 October 2022
Agent replied Β· 6 July 2023
Hi Chris and Shaun,
What a lovely review!
Thank you so much.
It's been a pleasure to work with you both and I'm so pleased things have worked out well in the end!
We look forward to seeing you around and working with you again in the future.
All the best,
Matt & The Team
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5/5
GoogleElla was very helpful and efficient. Thank you and Merry Christmas
Mark Β· 26 December 2025
Agent replied Β· 16 January 2026
Hi Mark, thank you so much for the kind review and mention of Ella.
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5/5
GoogleIt wasn't an easy sale, taking, several very frustrating months, to get to completion. Mike and his team went above and beyond to make this happen. I would highly recommend Hull Gregson Hull Estate Agents to anybody wishing to sell their property, you will be in very capable hands.
Beverly Β· 9 October 2024
Agent replied Β· 23 October 2024
Thank you for your lovely review and recognition of Mike and the Sales Team. It is truly lovely to hear. We want to wish you all the best in your new home.
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5/5
GoogleThank you to the team at HGH for making my house purchase as trouble free as possible!
I found all the staff professional, friendly, and easy to deal with. I highly recommend them to anyone looking to buy property in the area.
Martin Β· 7 April 2026
Agent replied Β· 14 April 2026
Thank you for your lovely words Martin.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.