5/5
Outstanding lettings agent, Quality and professionalism throughout. Shakira Beresford and her team. Thank you so much
Agent replied Β· 16 January 2026
Hi Grant, thank you for the excellent review of the Lettings team.
Trusted Agent profile Β· Portland
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390 reviews across 2 platforms
12 Easton Street, Portland, DT5 1BT
Hull Gregson Hull's office in Portland, at 12 Easton Street, is rated 5.0 out of 5 across 390 reviews on two platforms, including 381 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hull Gregson Hull, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Portland office, from every platform, shown as written. First names only.
5/5
Outstanding lettings agent, Quality and professionalism throughout. Shakira Beresford and her team. Thank you so much
Hi Grant, thank you for the excellent review of the Lettings team.
5/5
Since starting to look for houses, the team at Hull Gregson Hull have been great, they're very efficient with responses via both email and telephone and they always go above and beyond. They've exceeded our expectations for our buying process and have made it a lot easier than we expected. As well as communicating well with us, they also sent us multiple houses they thought would be of interest to us which resulted in us finding our first home. Paul was super helpful during our viewings and Alexis has been so helpful with answering any questions we had and had a lot of communication and was very responsive. Thank you to all of the team at Hull Gregson Hull for being so helpful during each phone call, email and all the in-betweens! Alexis has been super helpful throughout this process, nothing was ever too much for her and she went above and beyond to get our sale started.
Hi Jemma, Thank you so much for your review. Its so pleasing to hear the recognition for what we do. All the best Matt
5/5
Hull Gregson and Hull have been totally excellent in helping me to sell my house. Taking a lot of the stress away from me. Great communication skills and a very friendly approachable team. I mainly dealt with Mike and Alexa who were fabulous. Would definitely recommend using them if youβre are thinking of buying or selling through them. Karen
Thankyou so much for your kind words and recognition of the Portland Sales Team Karen. We're happy you had such a positive experience during the process of selling your house! All the best - HGH.
5/5
In recent months I have used Hull Gregson & Hull to both buy and sell a property, and can honestly say their service has been second to none. Alexis has been the perfect combination of friendly, approachable and professional, and the kindness and understanding she has shown me during a very difficult period in my life will always be remembered. I wouldn't hesitate to recommend Alexis and the team at Hull Gregson & Hull, they have been amazing and can't thank them enough for getting my recent purchase over the lineπ
Hi Kay, Thank you so much for taking the time to write this lovely review. We are so pleased your purchase has gone through smoothly and wish you all the best for the future. Matt
5/5
Well when we first got there it was under a manager and he just fob you off if you ever asked any thing. Then when a new manager came named Tom everything changed. He was polite and bent over backwards to help you. So so helpful. We moved to Wales for our dream in November and to this day January the 6th Tom is still in touch with me about post. Tom is a star a lovely lovely young man. We had a flat on Portland Dorset. So Tom is at the Portland office.
Hello Sue, Thank you so much for your review of Tom. I'm so pleased you have recognised the changes we have implemented since taking over. All the best, Matt Director
5/5
Lovely friendly service, always kept us well informed.and responded to any queries quickly. Thankyou for all your help with the sale of our house
Hi Trevor, many thanks for the kind review.
5/5
Mike Clarke and his team have been fantastic. Mike sold my late motherβs house within 24 hours of it being advertised online and got us the full asking price. We were kept informed throughout the sales process with regular updates and prompt communication in relation to the buyerβs requests/queries. I can highly recommend him and his team! π
Thank you so much for your kind review Louise. It's great to hear such positive feedback about Mike and the sales team. We're happy you're pleased with the service, all the best!
5/5
Shakira is always extremely professional, helpful, knowledgeable and responds quickly to requests.
Thank you Jeanette for leaving such a fantastic review for Shakira
5/5
Absolutely delighted with the Portland team at HGH both the selling and letting teams. They are always professional, cheerful and efficient. Their communication is consistently frequent, keeping me up to date of any developments. Thank you.
Thank you Susan, we're glad you're pleased!
5/5
Hull Gregson&Hull estate agents on Portland Dorset have just helped my husband & l to rent a property Tom was & still is our representative & he Couldn't do enough for us from the first viewing to handing us our keys ( if he wasn't available in the office one of his team/mates were right there to assist.& If we needed to speak to Tom he rang us back a s a p.the service is 10out of 10. We have just got through a stressful time looking for a property's & H G H.were so very very helpful they are really with you every step of the way (& you are not left wondering what's going on) it was a beautiful very smooth move & we can't recommend H G H enough THANKYOU Tom to you & the team & THANKYOU for the aftercare we are receiving best wishes from Nigel & Lorraine
Hi Lorraine, Thank you so much for your review and recognition of Tom. We are so pleased to have helped you with your move and look forward to continuing to support you in your new home. All the best, Matt
5/5
Matt and team were fantastic when it came to selling our home. The quality of marketing was fantastic, the images were bright and a true reflection of our home (unlike some agents). Within 2 hours of being on the market we had several viewings which resulted in us agreeing a sale 5k over asking price.Β Although our circumstances changed and we lost the new build we wanted to buy, the team couldnβt have been more helpful and compassionate, nothing was too much trouble
Hi Sally, thank you so much for your review. We look forward to working with you again in thr future!
5/5
We couldn't of got any better service than we did from the Team at Hull,Gregson Hull Lettings. They were always so polite,friendly, helpful and efficient. The process they use is so easy. They helped us to find and get a beautiful new home. Thank you everyone especially Jasmine and Tom.
Hi Graham, thank you so much for your kind words, we're so pleased you were happy with our service.
5/5
Alexis was outstanding from start to finish and made my house buying experience completely stress free. There were a few glitches along the way that couldn't be avoided but Alexis dealt with them quickly and professionally to ensure we remained happy. If you are going to buy or sell your house, I wouldn't go anywhere else but HGH!
Thank you for your lovely review and recognition of Alexis. It is so nice to hear. We want to wish you all the best in your new home.
5/5
From meeting Michael to do the valuation through to the completion of the sale the team were fantastic. We were well informed throughout and would definitely recommend them for your house sale and more. Very professional and approachable team
Hi Caroline, many thanks for the kind review. It was a pleasure to market and sell your home.
5/5
From the time I first enquired about letting my property to getting it ready and on the market, Shakira has guided and helped me. Her professionalism and friendly positive attitude has been a breath of fresh air. Thank you!
Hi Jon, Thank you for your wonderful review and special mention of Shakira. We are so happy to hear you have been pleased with our services so far!
5/5
I cannot recommend Matt and his team highly enough. They made what seemed what seemed to be a daunting task (buying our first home) into a simple and pain free experience providing us with reassurance and handling all of our enquiries along the way! During the process our solicitors were absolutely shocking but HGH continued to support us throughout ensuring that everybody including the developers stayed in the loop and timelines adapted accordingly. Even after moving Matt and his team have stayed in touch checking in on progress with the house and genuinely paying an interest in what we have achieved. If you want to feel like more than just a number on a database and have a team on your side who genuinely have your best interests at heart then Matt and his team at HGH are the team for you. Looking forward to maybe using them again in the future should we decide to move again. Thanks for everything!
Hi Chris and Shaun, What a lovely review! Thank you so much. It's been a pleasure to work with you both and I'm so pleased things have worked out well in the end! We look forward to seeing you around and working with you again in the future. All the best, Matt & The Team
5/5
Great experience purchasing my property with this estate agent. They kept me informed every step of the way, answered all my questions promptly, and made the whole process much less stressful. Thank you all
Hi Carmel, thank you so much for the excellent review, we look forward to handing over keys to your new home.
5/5
Ella was very helpful and efficient. Thank you and Merry Christmas
Hi Mark, thank you so much for the kind review and mention of Ella.
5/5
It wasn't an easy sale, taking, several very frustrating months, to get to completion. Mike and his team went above and beyond to make this happen. I would highly recommend Hull Gregson Hull Estate Agents to anybody wishing to sell their property, you will be in very capable hands.
Thank you for your lovely review and recognition of Mike and the Sales Team. It is truly lovely to hear. We want to wish you all the best in your new home.
5/5
Millie dealt with our purchase professionally and with patience. She was quick to reply and help out with any queries I had and always happy to help. Highly recommend and well done Millie!
Thank you for your kind words and recognition of Millie. We wish you the very best in your new ventures!
5/5
Thank you to the team at HGH for making my house purchase as trouble free as possible! I found all the staff professional, friendly, and easy to deal with. I highly recommend them to anyone looking to buy property in the area.
Thank you for your lovely words Martin.
5/5
What a fantastic team, they have held my hand and given me fantastic advice throughout leading to the purchase of my first home. Thank you so much everyone βΊοΈ
Thank you for your kind words of the team! We wish you all the best in your new home!
5/5
Iβve have always received excellent service from the lettings team. They are all very professional & friendly, I would like to say Jasmine Cluett is a pleasure to communicate with, I would highly recommend, keep up the good work!
Thank you for your lovely review. Wishing you all the best.
5/5
There's not too much to say when it comes to my experience with HGH - which in my opinion is a good thing. With letting agencies, you want minimal hassle during such stressful times. All that's required is clear and fast communication with β¦
Thank you Sean for your excellent review for Ella, we are so pleased to hear that you're pleased with our team!
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Yes. In The Trusted Agent 2026 awards: Hull Gregson Hull, Portland won Platinum.