Trusted Agent profile Β· Portishead, Bristol

Westcoast Properties Portishead reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

140 reviews across 2 platforms

20 High Street, Portishead, Bristol, BS20 6EW

Part of Westcoast Properties, see every office.

Westcoast Properties's office in Portishead, Bristol, at 20 High Street, is rated 4.7 out of 5 across 140 reviews on two platforms, including 119 Google reviews rated 4.7.

Google logo

4.7 / 5

119

Reviews on Google

This office

Facebook logo

4.8 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Portishead office, from every platform, shown as written. First names only.

1/5

Google

I viewed a house over 2 weeks ago. I was promised by the estate agent that they would let me know by the end of the day. Over two weeks later, despite me chasing and asking for updates on numerous occasions, I have heard nothing. Every time I called, they promised that someone would call me back and yet no one ever did, not one single call back. Really disappointing and unprofessional service.

K Β· 20 March 2023

Agent replied

Hi, I'm sorry to read your review, this is disappointing and I sincerely apologise for the lack of communication on our side. Could you let me know what property you viewed, the day and time, please as I cannot find a record of your name on our system. I will then look into the matter and come back to you further. If you'd prefer to e-mail me directly, please feel free to do so at nicholas@westcoastproperties.uk.com Kind regards Nicholas Webber - Director

5/5

Google

We thought Westcoast Properties in Portishead were fantastic Communication was excellent and very professional. Whoever we spoke to were informed and personable. Every question was promptly dealt with and we wouldn’t hesitate to recommend

Mike Β· 20 March 2022

Agent replied Β· 21 June 2024

Fantastic review Mike, many thanks, much appreciated. Thank you for your business. … More

5/5

Google

Very pleased with the way Westcoast handled my recent move in Portishead. The whole process was handled in a professional manner and I have nothing but praise for the friendly staff in Portishead branch. They worked hard to complete the move in a very short timescale and I would definitely use them again -well done team!

Jerry Β· 20 March 2024

Agent replied Β· 30 December 2023

Hi Jerry Thank you so much for your great review, always nice to read! Thank you so much for enlisting us to assist you with your move and we very much hope that you enjoy your new home. Best wishes Nick Webber - Director

5/5

Google

Fantastic experience. Very helpful team. Highly recommend. Thank you!

Charlotte Β· 20 November 2025

Agent replied Β· 20 March 2026

Thank you for your review, Charlotte, we really appreciate you taking the team to share your experience. Kind regards … More

5/5

Google

We had a very good experience with West Coast Properties when we bought our first house. They have been very helpful and always kept us updated with the progress.

Madi Β· 20 March 2025

Agent replied Β· 9 January 2025

Thank you for your review, Madi, it is very much appreciated. Best wishes in your first, new home. Kind regards Nick Webber - Director

5/5

Google

We can't say enough about Westcoast Properties in Portishead. They are amazing! They very quickly sold our house (twice) for full asking price and found us our new home, which we moved into last week. We went with Westcoast initially because of Alex but in fact the whole team worked together so marvellously well to provide a very professional, personal service. They kept us updated on every stage of the process, even more than our solicitor. They were so good that we recommend them every chance we can, and are going through them to sell a relatives's property (which they sold before any viewings).PositiveResponsiveness, Quality, Professionalism

Julie Β· 22 June 2021

Agent replied Β· 21 June 2024

Hi Julie, thank you so much for your feedback, we really do appreciate it! On behalf of myself and all the team here at Portishead, we wish you all the best in your new home and look forward to hearing about the changes you will be making. It really was a pleasure to work on your behalf. Nick T

5/5

Google

House sold literally next day it went on the market! Unbelievable! Excellent service from Nick and his team!!! Very professional and very very helpful!!! Would highly recommend them!! Thank you everyone!!! First class Estate AgentsπŸ˜πŸ‘ …

Linda Β· 24 June 2020

Agent replied

Thank you for your excellent review, very much appreciated. Best wishes - Nick, Director

5/5

Facebook

I have used this company when we bought our first home ( it was a first listing of Bristol branch), when we had to let it and in the end when we sold it. So I have over few years experience with their service and I couldn’t find one negative! Nick in Patchway branch is truly a professional with a heart, always listening and supporting client in not known waters and keeping the communication at the top. His team was excellent taking me through selling process with ease. I would recommend them 100%!

Silvia Β· 7 April 2020

Agent replied

Hi Silvia, thank you so much for your kind words, they are very much appreciated. It’s been a pleasure working with you and Martin over the years and I’m glad that everything has been concluded now. Best wishes and when you return to the UK do let us know if we can assist you further in the future. Kind regards, Nick

5/5

Google

We recently bought through Westcoast. We were really impressed with the friendly yet professional approach they took through what was a long process. Alex spotted what we were looking for and we're especially grateful to Max for his diligence in keeping things moving. He really kept on the case, dealt with all issues swiftly, and made us, as buyers, feel valued and cared for. We have no hesitation in recommending Westcoast Portishead.PositiveResponsiveness, Quality, Professionalism

Gill Β· 25 August 2021

Agent replied

Thank you for your superb review Gill, it is much appreciated. I am so pleased to hear that your experience with our Portishead team was nothing short of excellent. Best wishes in your new home. Nick Webber - Director

5/5

Google

We want to say a huge thank you to the team at Westcoast for getting us through a particularly challenging & stressful process to say the least. Thanks especially to the amazing Nick Todd who was incredibly professional & supportive throughout. Fantastic communication at all times - we were so glad we chose you to sell our property & thoroughly recommend you to anyone embarking on this process.

Rachel Β· 20 March 2022

Agent replied

Thank you for your superb Review Rachel and thank you for choosing us to assist you with your move. I understand it wasn’t a easy transaction, however, I’m very glad to read of the excellent support you received from Nick and his team. Best wishes in your new home. Nicholas Webber Director

5/5

Facebook

My boyfriend and I had a great experience purchasing our house from Westcoast Properties, we would especially like to thank Louis Rhodes for his help. Louis was extremely professional and went above and beyond to help us. He was always responsive and reassuring through the entire process. The most genuine and sincere estate agent I have ever met! Thanks Louis :) x

Georgina Β· 22 January 2019

5/5

Google

They were excellent and would highly recommend using them. Lauren was always on hand to help, was friendly and professional and showed perseverance throughout.

C Β· 23 January 2020

Agent replied

Thank you so much for your 5 star review, much appreciated. Thank you also for your feedback in particular about Lauren, I will make sure this is passed on. Best wishes Nick Webber - Director

5/5

Facebook

Well what can I say about Westcoast Portishead! I have to say in all the years I have dealt with estate agents, I’ve never had such amazing service from a team. They have been absolutely amazing throughout the sale and purchase of our home. Alex in westcoast is BY FAR the best person we’ve dealt with. And Nick and the rest of the team have also been amazing! Thanks guys, you’re the best!

Sonia Β· 1 November 2018

Agent replied

Thank you so much for your kind words Sonia M Cook, we really appreciate you taking the time to write this review. We know your move wasn't the easiest but we're very pleased that the service you received surpassed previous experiences. We wish you the very best in your new home.

5/5

Google

The Team at the Portishead office have shown great character and professionalism during a very difficult year (2020). and risen to the challenge. With just a few weeks away now from completion; they have supported the cause all the way and kept me informed at all times. I am extremely satisfied with the service they have provided. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Mike Β· 22 June 2021

Agent replied Β· 21 June 2024

Hi Mike Thank you for your excellent review, it’s very much appreciated. I am glad to hear that your sale due to complete soon and that you have been fully supported by the team in Portishead. Best of luck with the move. Kind regards Nick Webber Director

5/5

Google

We would totally recommend Westcoast for selling and renting properties. Throughout their services to us they were efficient and communicated on a regular basis. In particular we would like to say how impressed we were with both Max and Alex who helped us through the process of selling and renting our property. Without them we wouldn’t have been able to sell our flat

Mary Β· 22 February 2020

Agent replied

Hello Mary. Thank you so much for your comments, Lauren and the team are extremely grateful and delighted that you are happy following your experience working with us. We wish you the very best for the future and welcome the chance to assist you again at anytime. Nick

5/5

Facebook

We had our property on with an online estate agent for 6 weeks and did not have a viewing, we were continually told there was just no room in the market for our property. We moved to Westcoast and within 2 weeks we had 2 viewings and a sale agreed. Couldn’t be happier with all the guys in the Portishead office. Thank you!

Chris Β· 18 February 2019

Agent replied

Thanks for the amazing feedback Chris Mac.

5/5

Facebook

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Ikrama's Β· 19 October 2022

5/5

Google

Nick & the lettings team helped in an urgent matter with care, consideration and pace. Thanks team would recommend to everyone.

Bethany Β· 20 March 2024

Agent replied Β· 29 July 2023

Hi Bethany Thank you for taking the time to leave us a review, it is much appreciated. I am glad to hear that you have been looked after well by our lettings team. Kind regards Nick Webber - Director

5/5

Google

Changed to West Coast following dissatisfaction with a previous Agent. Dealt mostly with Lauren who inspired confidence from the start. What a result! Did what they promised, kept us informed, maintained our confidence throughout the process and lived up to expectations. Great teamwork. Couldn't ask for more at a very difficult time.

Ann Β· 24 December 2019

Agent replied

Dear Ann and Peter, Thank you so much for your kind review, it's appreciated. I'm so glad to hear the experience with our company was very positive and got the desired result. Best wishes Nick Webber - director

5/5

Google

Brilliant experience from start to finish with westcoast. Lauren was very proactive, extremely professional, kept us updated throughout and was always available. Can't recommend her highly enough. Thanks for your help Westcoast team!

Lee Β· 22 April 2020

5/5

Google

Many thanks to Nick and the team at Westcoast who managed a very tight purchase programme for us. Courteous, knowledgeable and professional at all times, nothing was ever too much trouble.

John Β· 19 November 2019

5/5

Google

Superb service : ) We were delighted with the service received by the Portishead branch. Everyone was polite and friendly. We were shown 3 properties on the 22nd June 2017 by Clare Foster who had superb local knowledge. She was punctual, clean respectful, clean, honest and listened to our needs. We chose the 1st property after a second viewing on the same day and all paperwork was completed before we headed home (124 miles away) Thanks so much for you help : )

Jakub Β· 25 June 2017

5/5

Facebook

Great service from the start Thanks to Megan and everyone at Westcoast Properties Weston. First time buyer and they helped my all the way. 🌟🌟🌟🌟🌟

Gary Β· 23 October 2020

5/5

Google

Westcoast properties successfully completed our move at the height of the pandemic in December 2020. At every stage, they were available and supportive, In what were very trying circumstances. …

Mick Β· 20 March 2022

Agent replied Β· 21 June 2024

Hi Mick Thank you for your fantastic review, it is much appreciated. … More

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