Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have let our property through Leaders property management for a long time and the service has improved immensely since Ellie Tripp has taken over our Property Management. A very efficient and personal service which is very much appreciate. Thank you.
Birgit · 12 June 2021
Agent replied · 11 June 2024
Hi Birgit Barrett,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleHad a great viewing with Charlie who was very helpful.
Kunjan · 12 May 2024
Agent replied · 11 June 2024
Dear Kunjan Barot
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSpeaking with Ronnie today was excellent. He asked all the right questions and was very helpful. Hopefully he can find us the right property!
Annette · 12 June 2023
Agent replied · 11 June 2024
Dear Annette
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleCheated us out of renting a property after we offered to pay deposit upfront before viewing.. stay away
Curt · 14 November 2023
Agent replied · 11 June 2024
Dear Curt,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHad a viewing with Charlie who was very formal and helpful
Saji · 12 April 2024
Agent replied · 11 June 2024
Dear Saji Antony
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExtremely helpful, friendly and professional, especially as mine was not a particularly straightforward case. They were particularly helpful and patient as I am visually impaired and anytime I emailed or phoned I would get a prompt response from Oliver Sillett
Tom · 12 June 2021
Agent replied · 11 June 2024
Hi Tom Archer,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Poole (Lettings) branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend Libby and the team at Leaders Lettings! Libby was extremely helpful and kept me updated every step of the way. Would strongly recommend using Leaders :)
Shenaz · 12 June 2020
★★★★★ 5/5
GoogleReceived excellent service and response from Charlie who maintained great communication and did a great job.
Mariam · 14 December 2023
Agent replied · 11 June 2024
Dear Mariam Abiy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery impressed by the service provided by Oliver when I was looking for a property to rent. Efficient, friendly, and communicated very clearly.
David · 12 June 2023
Agent replied · 11 June 2024
Dear David,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have found Leaders to be extremely professional ,well mannered,well informed and extremely knowledgeable. On that basis,we cannot recommend Leaders,and in particular,Zach enough
David · 12 June 2023
Agent replied · 11 June 2024
Dear David
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZach, Oliver and Mike have delivered great customer service and been absolutely brilliant throughout the whole process and I would definitely recommend them.
Grace · 12 June 2023
Agent replied · 11 June 2024
Dear Grace
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a good viewing with Charlie who was very nice
Arif · 12 April 2024
Agent replied · 11 June 2024
Dear Arif Ansariuk
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe renting process with Leaders was quick and easy.Libby was nice and helpful and she gave us all the info we needed.We would recommend to others🙂 …
Andreea · 12 June 2020
★★★★★ 5/5
GoogleThank you Leaders Poole for helping us find our new home! With such friendly and professional staff, I felt safe and supported every step of the way. Libby and her colleagues made sure we got all the paperwork right really fast and they’ve explained every step of the process so well. Also, they respond immediately to every email or call, so I feel as a valued customer and I would recommend these guys to everyone.
Daniel · 12 June 2020
★★★★★ 5/5
GoogleI am now in my 10th year of letting through Leaders ( Allan & Bath as was! ) and I have found them very supportive and accommodating. They are flexible in their approach and offer good advice to those who wish to let.
Their referencing system is reliable and sound tenants have been found for me. They are aware of current legislation and keep me informed of changes and issues of which I need to be aware. Leaders maintain clear communication links with both owners and tenants and as my tenants live next door I am pleased to have a third party representing me!
GW Sept 2016
Georgina · 13 June 2017
★★★★★ 5/5
GoogleHelpful agent. CHARLE. HAD A GREAT VIEV WITH CHARLIE AND SO HELPFUL
Gmnirodha · 12 February 2024
Agent replied · 11 June 2024
Dear Gmnirodha De Silva
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVERY GOOD VIEWING WITH CHARLIE.
VERY NICE AND HELPFUL
Gabriel · 12 April 2024
Agent replied · 11 June 2024
Dear Gabriel Oslobanu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecieved excellent service from Charlie at leaders
Very helpful.
Binu · 12 April 2024
Agent replied · 11 June 2024
Dear Binu Revi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe staff here did a fantastic job of sorting out the paperwork that was needed amidst the current pandemic, and were incredibly patient with answering my many questions I had before and during the process. Delightfully friendly, also!
Jay · 12 June 2021
Agent replied · 11 June 2024
Hi Jay De Thier-lowe,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Poole (Lettings). We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleGood and fast service, professional people, I can just recommend if you looking for reliable property rental company. Maud, the property manager also was really helpful with all maintenance or questions we got around the property. 5 ⭐
Szabolcs · 12 June 2021
Agent replied · 11 June 2024
Hi Szabi Balint,
Thank you for the great review of our Leaders Estate Agents Poole (Lettings) team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJust starting my 5th letting arrangement with the Leaders team in Poole, they are always very responsive and Ellie Tripp’s excellent service gives me peace of mind as I’m remote landlord. Keep up the good work!PositiveResponsiveness, Quality, Professionalism
Rialna · 12 June 2021
Agent replied · 11 June 2024
Hi Richard Nathan,
Thank you for the great review of our Leaders Estate Agents Poole (Lettings) team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI had a really great viewing with Daisy very helpful!
Milca · 13 March 2024
Agent replied · 11 June 2024
Dear Milca Chikomboya
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOliver & Jake have been a tremendous help with my move process.
One happy tenant, Thank you both for your help!
Sam · 12 June 2023
Agent replied · 11 June 2024
Dear Sam,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHighly satisfied with the service provided by Charlie Bowen.
Eswaran · 13 March 2024
Agent replied · 11 June 2024
Dear Eswaran Athinarayanan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
